1
4.8
BestGuide's Rating
- Free toll-free number included
- 50+ business phone features
- 99.99% uptime reliability guarantee
4.7
BestGuide's Rating
- Unlimited calls in the U.S. & Canada
- Integrates with Salesforce, Teams
- Seamless video and phone combo
3
4.7
BestGuide's Rating
- Scale up to 100+ global locations
- Secure, encrypted call technology
- Includes voicemail transcription
4
4.5
BestGuide's Rating
- 25+ powerful communication tools
- Scalable plans for growing teams
- App for calls, texts, and meetings
4.3
BestGuide's Rating
- Unlimited global calling included
- CRM integrations boost efficiency
- Low-cost plans, budget-friendly
6
Dialpad
This company is not rated by BestGuide
- Similar to: Ooma
- Founded: 2011
- Headquarters: San Ramon, California
7
Nextiva
This company is not rated by BestGuide
- Similar to: Ooma
- Founded: 2008
- Headquarters: Scottsdale, Arizona
Top Business Phone Systems by Features and Benefits
- Best Overall: Ooma »
- Best for Small Businesses: Zoom »
- Best for Remote Teams: Vonage »
- Best for Call Quality: RingCentral »
- Best for Mobile Integration: Vonage »
- Best for International Calling: Ooma »
- Best for Budget-Friendly Plans: RingCentral »
- Best for Multi-Location Offices: RingCentral »
- Best for Advanced Analytics: Ooma »
Frequently Asked Questions
Question:
What are the benefits of switching to a cloud-based phone system?
Answer:
Cloud-based systems reduce costs, offer scalability, and include advanced tools like call routing and analytics. They also enable remote work and easy updates without hardware changes.
Ask an expert: Ooma »
Question:
Is the call quality of VoIP systems as good as traditional phone lines?
Answer:
With a stable internet connection, VoIP often matches or surpasses traditional phone quality. Advanced providers even guarantee 99.99% uptime and HD voice clarity for professional-grade calls.
Ask an expert: Vonage »
Question:
What happens to my phone system during a power outage or internet disruption?
Answer:
Top providers include failover options like call forwarding to mobile phones, ensuring you stay connected. Backup power or redundant internet setups can further enhance reliability.
Ask an expert: Net2Phone »
Question:
Are business phone systems scalable for growing teams?
Answer:
Yes, cloud-based systems allow you to add users or features as your business grows. Whether you need 5 lines or 500, these systems adapt seamlessly without significant downtime.
Ask an expert: RingCentral »
Question:
What features should I look for in a business phone system?
Answer:
Look for features like voicemail-to-email, call routing, integrations with tools like CRMs, and mobile app access. Advanced analytics and video capabilities can also boost productivity.
Ask an expert: Ooma »
Question:
Can I keep my existing business phone number when switching providers?
Answer:
Most systems support number porting, allowing you to retain your current number while switching to a new provider. This makes transitions smooth and maintains brand consistency.
Ask an expert: Vonage »
Question:
Can I integrate my business phone system with other tools like CRM software?
Answer:
Yes, many systems integrate seamlessly with popular CRMs, productivity apps, and email platforms. This helps unify communication and improve efficiency.
Ask an expert: RingCentral »
Our Top Picks
BEST OVERALL
Ooma
BOTTOM LINE
50+ business phone features
BEST VALUE
RingCentral
BOTTOM LINE
Unlimited calls in the U.S. & Canada
TOP PICK
Zoom
BOTTOM LINE
Scale up to 100+ global locations