On this page13 sections
- Ratings and complaints
- Canon Medical vs. competitors
- Pricing
- Step by step
- Is Canon a reputable CT scanner maker?
- Canon CT models and key specs
- How much a Canon CT scanner costs
- FDA recalls and safety reports
- How to evaluate a Canon CT purchase
- Who should consider other options
- What customers say
- Alternatives
- FAQ
Canon CT scanners come from Canon Medical Systems, the former Toshiba Medical that Canon bought in December 2016, and the Aquilion line has a long FDA clearance record, including a photon-counting CT cleared in June 2025. The current U.S. range runs from the 80-row Aquilion Serve to the 320-row Aquilion ONE / INSIGHT Edition with 16 cm coverage and 0.24-second rotation, all with Canon's AiCE deep learning reconstruction. The tradeoffs are that pricing is quote-only, service contracts add a large ongoing cost, and FDA records show software recalls in 2019 and 2020 plus a handful of couch-movement reports. Get competing quotes from GE, Siemens and Philips and compare total cost of ownership, not list price.
- Maker
- Canon Medical Systems; Canon Inc. acquired Toshiba Medical Systems on December 19, 201611
- U.S. CT lineup
- Aquilion ONE / INSIGHT Edition, Aquilion ONE / PRISM Edition, Aquilion Serve SP, Aquilion Serve, Aquilion Exceed LB1
- Widest coverage
- Aquilion ONE / INSIGHT: 320 rows x 0.5 mm, 16 cm z-axis coverage, 0.24-second rotation (option), 80 cm bore2
- Largest bore
- Aquilion Exceed LB: 90 cm bore, 70 cm field of view, 90 cm extended field of view, 0.4-second rotation6
- Reconstruction
- AiCE deep learning reconstruction on current systems; PIQE 1024 super-resolution reconstruction offered on Aquilion ONE and Serve SP1
- Photon-counting CT
- FDA 510(k) K243398 (CT Scanner TSX-501R/1 V11.1) cleared June 20, 2025 for adult whole-body imaging7
- Price
- Not published; quote only. A 2018 New York State contract listed Canon CT list prices of $413,103 to $2,939,934 before a 38% discount10
- FDA recalls
- 9 Class II recall entries for Aquilion CT models, the latest initiated November 2020 (software problems)8
Pros
- 320-row, 16 cm coverage on Aquilion ONE with 0.24-second rotation (option)
- 90 cm bore on Aquilion Exceed LB for large patients and CT-guided procedures
- AiCE deep learning reconstruction across current systems
- FDA-cleared photon-counting CT (June 2025)
- Steady stream of FDA clearances, including Aquilion ONE V2.0 in May 2026
Cons
- No published prices; every deal is a negotiated quote
- Service agreements, room build-out and software options add large costs
- Software-related Class II recalls in 2019 and 2020
- Photon-counting system is newer to the U.S. market than Siemens' NAEOTOM Alpha
Best for: Hospitals and imaging centers that want wide-coverage cardiac and stroke CT or a very large bore, and can negotiate a multiyear service agreement.
Skip it if: You run a low-volume practice where a refurbished 16- to 64-slice system would cover your scans at a fraction of the cost.
Canon Medical vs. competitors
| Company | CT 510(k) clearances since 2021 | Photon-counting CT cleared in the U.S. | Most recent CT clearance | Next step |
|---|---|---|---|---|
| Canon Medical (Aquilion) | 18 | Yes, June 2025 (TSX-501R/1) | May 2026 (Aquilion ONE V2.0) | |
| Siemens Healthineers (SOMATOM, NAEOTOM) | 28 | Yes, since September 2021 (NAEOTOM Alpha) | March 2026 (SOMATOM X.cite, X.ceed) | Read review |
| GE HealthCare (Revolution, Photonova) | 15 | Yes, March 2026 (Photonova Spectra) | July 2026 (CardIQ Suite software) | Read review |
| Philips (Spectral CT) | 15 | None found in FDA 510(k) records | March 2026 (Spectral CT Verida family) | Read review |
Canon Medical pricing at a glance
Canon CT list prices on a New York State contract, September 2018 (older models)10
| System | List price | NYS net price (38% off) |
|---|---|---|
| Aquilion Lightning (16-row) | $413,103 | $256,124 |
| Aquilion Lightning 80 | $698,786 | $433,247 |
| Aquilion Large Bore (radiology or oncology) | $686,452 | $425,600 |
| Aquilion Prime SP | $900,000 | $558,000 |
| Aquilion ONE 320 Genesis | $1,779,090 | $1,103,036 |
| Aquilion ONE 640 Genesis with FIRST | $2,939,934 | $1,822,759 |
These are 2018 contract prices for models Canon has since replaced (the current lineup is Aquilion Serve, Serve SP, ONE / PRISM, ONE / INSIGHT and Exceed LB). They show the spread between list and negotiated price, not today's price. Installation, room shielding, software options and service contracts are extra.
Canon Medical, step by step
Define volumes and use cases
List your expected scans per day and specialties (cardiac, stroke, oncology planning, interventional) since they decide whether you need 80 rows, 320 rows or a 90 cm bore.
Request quotes and demos
Ask Canon and at least two other vendors for configured quotes. Canon's site routes requests through a Request a Quote form and its Financial Solutions group.
Check the FDA record
Look up the exact model and software version in the FDA 510(k) and recall databases before signing.
Plan the room
Canon lists minimum installation space of about 14.8 square meters for the Aquilion Serve systems and about 19.4 for the Aquilion ONE / INSIGHT; shielding and power work add cost.
Negotiate service and training
Price the multiyear service agreement, uptime terms and applications training alongside the scanner, since they drive total cost.
Is Canon a reputable CT scanner maker?
Yes. Canon Medical Systems is the former Toshiba Medical Systems, which Canon Inc. acquired on December 19, 2016. The Aquilion CT line carried over from Toshiba. Canon Medical has received 18 FDA 510(k) clearances for CT scanners and CT software since 2021, most recently the Aquilion ONE V2.0 on May 20, 2026, and a photon-counting CT scanner (K243398) on June 20, 2025.
Canon sells to hospitals and imaging centers, so there are no consumer ratings on the BBB or Trustpilot. The more useful records are FDA’s recall and adverse event databases, covered below, and peer references from sites already running the model you’re considering.
Canon CT models and key specs
- Aquilion ONE / INSIGHT Edition: 320 detector rows at 0.5 mm, 16 cm coverage per rotation, 0.24-second rotation (option), 80 cm bore, 100 kW generator, up to 315 kg (695 lb) couch capacity.
- Aquilion ONE / PRISM Edition: 8 cm or 16 cm coverage, 0.275-second rotation (option), 100 kW generator, 78 cm bore.
- Aquilion Serve SP: 80 rows at 0.5 mm, 0.35-second rotation, 72 kW generator, 80 cm bore, PIQE 1024 reconstruction as an option.
- Aquilion Serve: 80 rows at 0.5 mm, 0.5-second rotation (0.35 optional), 50.4 kW generator, 80 cm bore.
- Aquilion Exceed LB: up to 4 cm coverage, 90 cm bore, 70 cm field of view (90 cm extended), 0.4-second rotation, built for CT simulation (radiation therapy planning) and CT-guided interventions.
All current systems use Canon’s AiCE deep learning reconstruction and the SilverBeam filter for low-dose scans such as lung cancer screening. Canon also sells the Aquilion Serve SP in mobile configurations.
How much a Canon CT scanner costs
Canon doesn’t publish prices. The only primary price data we found is a New York State contract from September 2018, which listed Canon CT systems from $413,103 (Aquilion Lightning 16) to $2,939,934 (Aquilion ONE 640 Genesis with FIRST), with a 38% contract discount. Those models have since been replaced, so treat the figures as a sense of scale.
Beyond the scanner, budget for room shielding and construction, power and cooling, installation, software options, applications training and a multiyear service agreement. Ask each vendor for a five- to seven-year total cost of ownership and uptime guarantees in writing. Canon offers financing through its Financial Solutions group.
What customers say about Canon Medical
Recurring themes across the review sites and complaint records listed above, not individual quotes.
Common praise
- Wide-coverage 320-row Aquilion ONE for one-rotation cardiac and organ scans
- AiCE deep learning reconstruction for low-dose imaging
- Wide 78 to 90 cm bores for larger patients and CT-guided procedures
- AI-assisted workflow automation (INSTINX) for consistent scan setup
Common complaints
- Pricing is quote-only and hard to compare
- Service contracts and proprietary parts add to total cost
- Software issues that led to FDA recalls in 2019 and 2020
- Reports of unexpected patient couch movement in FDA MAUDE
FDA recalls and safety reports
FDA’s enforcement database lists 9 Class II recall entries for Aquilion CT models. In March 2019, Canon recalled eight Aquilion models, including Aquilion ONE, Prime, Prime SP, Lightning and Precision, because an error during an exam plan could interrupt scanning and require a forced reboot, risking loss of acquired data. In November 2020 it recalled Aquilion Prime SP software that could fail to start the next scan automatically. We found no newer Aquilion recalls.
FDA’s MAUDE database shows five Canon CT reports received since January 2023, mostly describing unexpected patient couch or table movement; one 2025 report involved an intubated trauma patient who was extubated when the tabletop moved and later died. MAUDE reports are submitted by users and manufacturers and aren’t verified, so they don’t show the scanner caused an outcome. Ask Canon how each issue was fixed on the software version you’d receive.
How to evaluate a Canon CT purchase
Match the system to your volume. An 80-row Aquilion Serve covers routine imaging; the 320-row Aquilion ONE is aimed at cardiac, stroke and perfusion work; the Exceed LB is built for oncology planning and interventional procedures. Visit or call reference sites running the same model and software version, confirm the 510(k) clearance for that version, and compare dose and image quality on your own protocols during demos.
Get the service agreement, parts pricing, response times and software upgrade terms in the same negotiation as the scanner. Group purchasing organizations and state contracts, like the New York one above, can show how far list prices are discounted.
Who should consider other options
A new Canon system is hard to justify for low-volume outpatient practices; a certified refurbished 16- to 64-slice scanner may cover basic scans. Sites that want the most established photon-counting CT should also quote Siemens, which has sold its NAEOTOM Alpha in the U.S. since its 2021 clearance.
Alternatives to Canon Medical
-
SiemensHas had an FDA-cleared photon-counting system (NAEOTOM Alpha) on the market since 2021 and the most CT clearances since then.
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GE HealthCareWorth quoting if you want a large installed base and service network, or GE's newly cleared Photonova photon-counting line.
-
Philips HealthcareA fit if you want dual-layer spectral imaging on every scan.
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Refurbished or used CT
Certified refurbished Canon or Toshiba Aquilion systems cost far less than new and suit low-volume sites that don't need the latest reconstruction software.
Canon Medical reviews
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Frequently asked questions
Who makes Canon CT scanners?
Canon Medical Systems, formerly Toshiba Medical Systems. Canon Inc. completed its purchase of Toshiba Medical on December 19, 2016, and the Aquilion CT line continued under the Canon name.
How much does a Canon CT scanner cost?
Canon doesn't publish prices. A 2018 New York State contract listed Canon CT systems from $413,103 to $2,939,934 at list price, discounted 38%; current models, installation and service contracts will change the total.
What CT scanners does Canon sell in the U.S.?
As of October 2026: Aquilion ONE / INSIGHT Edition, Aquilion ONE / PRISM Edition, Aquilion Serve SP, Aquilion Serve and Aquilion Exceed LB.
How many slices is the Canon Aquilion ONE?
The Aquilion ONE / INSIGHT Edition has 320 detector rows at 0.5 mm, giving 16 cm of coverage in one rotation. Canon markets it for one-rotation wide-area scanning.
What is Canon AiCE?
AiCE (Advanced intelligent Clear-IQ Engine) is Canon's deep learning reconstruction, trained to reduce image noise so scans can be done at lower doses. It's included across Canon's current CT systems.
Does Canon have a photon-counting CT scanner?
Yes. FDA cleared Canon's CT Scanner TSX-501R/1 V11.1, which uses a photon-counting detector, on June 20, 2025 for adult whole-body imaging. It isn't listed in Canon's U.S. CT product lineup as of October 2026, so ask about availability.
Which Canon CT has the largest bore?
The Aquilion Exceed LB, with a 90 cm bore and a 90 cm extended field of view, designed for radiation therapy planning and CT-guided procedures.
Have Canon CT scanners been recalled?
Yes. FDA lists Class II recalls for eight Aquilion models in March 2019 over an exam plan software error, and for Aquilion Prime SP software in November 2020. We found no newer Aquilion CT recalls as of October 2026.
How does Canon compare with GE, Siemens and Philips?
All four have recent FDA clearances. Siemens has the most CT clearances since 2021 and the longest-marketed photon-counting system; GE's photon-counting Photonova Spectra was cleared in March 2026; we found no photon-counting 510(k) for Philips.
Can I buy a refurbished Canon CT scanner?
Yes. Refurbishers resell Canon and older Toshiba Aquilion systems. Confirm the software version, tube hours, remaining service support and who will maintain it.
Sources (13)
Facts on this page come from company websites, government agencies and regulators, checked on the dates shown. Editorial standards
- Canon Medical Systems USA: Computed tomography portfolio (accessed October 12, 2026)
- Canon Medical Systems USA: Aquilion ONE / INSIGHT Edition (accessed October 12, 2026)
- Canon Medical Systems USA: Aquilion ONE / PRISM Edition (accessed October 12, 2026)
- Canon Medical Systems USA: Aquilion Serve SP (accessed October 12, 2026)
- Canon Medical Systems USA: Aquilion Serve (accessed October 12, 2026)
- Canon Medical Systems USA: Aquilion Exceed LB (accessed October 12, 2026)
- FDA 510(k) K243398: CT Scanner TSX-501R/1 V11.1 (photon counting) (accessed October 12, 2026)
- FDA (openFDA): Device recall enforcement reports, Canon Aquilion (accessed October 12, 2026)
- FDA (openFDA): MAUDE adverse event reports, Canon CT (accessed October 12, 2026)
- New York State OGS: Canon Medical Systems USA price list, contract PC67957 (September 2018) (accessed October 12, 2026)
- Canon Inc.: Completion of Toshiba Medical Systems acquisition (December 19, 2016) (accessed October 12, 2026)
- FDA (openFDA): 510(k) CT clearances, product code JAK, 2021 to 2026 (accessed October 12, 2026)
- FDA 510(k) K253596: Aquilion ONE V2.0 (accessed October 12, 2026)
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