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Priority Tax Relief handles IRS and state tax debt, including offers in compromise, payment plans, levies and payroll tax, and it also runs the 1099 Tax Problems brand. It is a legitimate tax resolution company based at 5709 W Sunset Hwy in Spokane, BBB accredited since May 2025 with an A+ rating and 29 complaints in three years. The weak spots are no published prices, a guarantee described two different ways, inconsistent claims about its age, and marketing built around "tax forgiveness." If you owe $50,000 or less and have filed your returns, try the IRS online payment plan yourself first.
Your options
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Priority Tax Relief This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. This review People with larger or more complex IRS or state tax debt, such as payroll or sales tax, who want a firm to handle the IRS calls and paperwork.
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Alleviate Tax This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. Alternative People who owe the IRS a large balance, have unfiled years or face a levy or garnishment, and want a firm to pull transcripts and deal with the IRS for them.
- Company
- Priority Tax Relief, 5709 W Sunset Hwy Ste 100, Spokane, WA 99224; branch offices listed in Boston, Florida, Los Angeles and New Jersey5
- Experience claimed
- "15+ years" in its FAQ and "nearly two decades" on its About page; the BBB lists a 1991 start date1
- Fees
- Not published; pricing "depends on your needs"1
- Free consultation
- Yes, by phone at (800) 414-41352
- Money-back guarantee
- 10 days from start of service (FAQ) or 3 days after signing an agreement (Services page)2
- Team
- Says it has CPAs, tax attorneys and enrolled agents and more than 50 employees; the BBB lists one attorney on staff1
- Related brand
- 1099 Tax Problems, owned by the same entity, with Priority Tax Relief as the service provider8
Pros
- A+ BBB rating with 29 complaints in three years
- 4.9 Trustpilot score
- Handles state tax, payroll tax and sales tax as well as IRS debt
- Free consultation with an IRS call on the first contact
- Some form of money-back guarantee
Cons
- No published fees or minimums
- Guarantee is 10 days or 3 days depending on the page
- Inconsistent claims about how long it has been in business
- "Tax forgiveness" marketing that overstates what most people qualify for
- Almost all Trustpilot reviews are from the past year, and the company invites them
Best for: People with larger or more complex IRS or state tax debt, such as payroll or sales tax, who want a firm to handle the IRS calls and paperwork.
Skip it if: You owe $50,000 or less, have filed your returns and can set up an IRS payment plan yourself.
Priority Tax Relief vs. competitors
| Company | Fees published | Guarantee | Focus | BBB | Next step |
|---|---|---|---|---|---|
| Priority Tax Relief | No | 10 days or 3 days, depending on the page | IRS and state tax debt, payroll and sales tax | A+, accredited since 2025 | Visit site |
| Alleviate Tax | No, quoted by phone | None | IRS tax debt | A, accredited since 2019 | Visit site |
| Anthem Tax Services | No, minimum deposit applies | Limited written money-back guarantee | IRS and state tax, including California FTB | A+, accredited since 2017 | Read review |
| 1099 Tax Problems | No | None on its own site | 1099 contractors; serviced by Priority Tax Relief | No profile under this name | Visit site |
Tax relief companies we reviewed
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Priority Tax Relief This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. This review BestGuide rating: 4.9 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: People with larger or more complex IRS or state tax debt, such as payroll or sales tax, who want a firm to handle the IRS calls and paperwork. -
Alleviate Tax This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.7 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: People who owe the IRS a large balance, have unfiled years or face a levy or garnishment, and want a firm to pull transcripts and deal with the IRS for them. -
Five Star Tax Resolution This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.8 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Taxpayers with a complex IRS case who want an attorney supervising the work and are willing to negotiate fees on a call. -
Tax Relief Advocates This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.6 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Taxpayers who want a second or third quote from a large, BBB-accredited firm and will get the fee and refund terms in writing. -
1099 Tax Problems This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.3 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Self-employed workers with back taxes or unfiled returns who want a free call and are comfortable being served by Priority Tax Relief. -
Optima Tax Relief BestGuide rating: 4.2 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: People with a large or complicated IRS or state tax problem, such as unfiled years, levies or an audit, who want one firm to handle the whole case. -
Tax Rise BestGuide rating: 4.2 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: People with a large IRS or state balance, unfiled returns or an active levy who want a firm to prepare returns and negotiate for them. -
Anthem Tax Services This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.5 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: People with complex IRS or state tax debt, such as unfiled years, levies or wage garnishments, who want enrolled agents or attorneys to handle it.
Priority Tax Relief pricing at a glance
What Priority Tax Relief publishes about cost, October 20262
| Item | What the company says |
|---|---|
| Consultation | Free, by phone, including a call to the IRS on your first call |
| Service fees | Not published; depends on your needs |
| Investigation or minimum fee | Not published |
| Money-back guarantee | 10 days from start of service (FAQ) or 3 days after signing (Services page) |
| IRS payment plan you set up yourself | Free to $69 setup fee online, for comparison |
The FTC warns against paying a tax relief company its full fee up front. Get the total price, what it covers and the refund terms in your written agreement.
Priority Tax Relief, step by step
Free consultation
A specialist reviews what you owe and whether you have unfiled returns, and may call the IRS with you to pull your account.
Investigation
The firm reviews your IRS records and finances. You sign an IRS authorization, such as Form 2848, so it can talk to the IRS for you.
Plan and agreement
You get a proposed resolution and a fee. The guarantee clock starts here, so read the refund terms before signing.
Filing and negotiation
The firm files missing returns and requests a payment plan, offer in compromise, penalty abatement or collection hold.
Resolution and follow-up
The IRS decides the outcome. Keep filing and paying current taxes so the agreement stays in force.
Priority Tax Relief legitimacy and licensing
Yes. Priority Tax Relief is based at 5709 W Sunset Hwy, Suite 100, in Spokane, Washington, and lists branch offices in Boston, Florida, Los Angeles and New Jersey. The BBB rates it A+, it has been accredited since May 2, 2025, and it logged 29 complaints in three years against 611 customer reviews. The BBB lists an attorney among its staff. On Trustpilot it scores 4.9 out of 5 from 831 reviews. We found no complaints in the CFPB database and no FTC or state attorney general action naming it in the public sources we checked.
A few details don’t line up. Its FAQ claims “15+ years” of experience, its About page says “nearly two decades,” and the BBB lists a 1991 start date. Its privacy policy gives a San Francisco mailing address. And 830 of its 831 Trustpilot reviews are from the past 12 months, after it began inviting reviews, so weigh the score with that in mind. Priority Tax Relief also runs the 1099 Tax Problems site for contractors; cases from that site are handled by Priority Tax Relief.
Priority Tax Relief cost
Priority Tax Relief doesn’t publish fees, a minimum debt or an investigation fee. Its FAQ answers its own pricing question with “depends on your needs,” and you get a quote after the free consultation. Get that quote in writing before you sign anything.
The guarantee is the other thing to pin down. The FAQ promises a 10-day money-back guarantee from the start of service. The Services page says you’ll get a refund if you’re not satisfied within three days after signing an agreement. Ask which applies, and make sure the written agreement states the refund window, the total fee, what it covers, and the name and credential of the person who will sign your IRS power of attorney.
What Priority Tax Relief does
The firm lists offers in compromise, Penalty abatement. The IRS removal of penalties for reasonable cause or a first-time issue. Compare tax relief companies, innocent spouse relief, Currently not collectible. An IRS status that pauses collection because of financial hardship; the debt remains. Compare tax relief companies status, installment agreements, wage garnishment and bank levy releases, and back payroll and sales taxes for businesses. It also covers state taxes, audits and IRS notices. It says its team includes CPAs, tax attorneys and enrolled agents, plus more than 50 employees, and it offers a Client Support Line for case updates.
None of these outcomes is the company’s to grant. The IRS or your state decides whether you qualify for an offer, penalty relief or a collection hold. Most people who owe end up on a payment plan.
What customers say about Priority Tax Relief
Recurring themes across the review sites and complaint records listed above, not individual quotes.
Common praise
- Patient, knowledgeable staff
- Prompt callbacks and clear explanations
- Reassuring manner with stressed clients
- Reps clients mention by name
Common complaints
- Slow updates on case status
- Fees and refund terms that clients say weren't clear
- Frequent marketing calls and texts after a form submission
Complaints and what to watch for
Its public record is clean for this industry: 29 BBB complaints in three years and 1% one-star reviews on Trustpilot. The issues that come up are slow updates on case status and fee or refund terms clients say weren’t clear.
Watch the marketing. The home page invites you to “pre-qualify for tax forgiveness” and offers a “tax forgiveness calculator,” but no company can decide that. Submitting the form authorizes calls, texts and prerecorded messages, even if your number is on a do-not-call list; text STOP to opt out.
The rules that protect you
The FTC warns against any company that says you qualify for a tax relief program before reviewing your finances, promises to settle for a fraction of what you owe, or asks for its whole fee up front. Only the IRS or your state revenue department decides what you qualify for.
Anyone who represents you before the IRS must be a CPA, enrolled agent or attorney. Interest and penalties keep growing while a case is open, so keep filing and paying current-year taxes. Free help exists: the Taxpayer Advocate Service assists people whose IRS problems cause hardship, and Low Income Taxpayer Clinics represent qualifying taxpayers for free or a small fee.
Who should go another way
- You owe $50,000 or less and have filed. You can likely set up an IRS online payment plan yourself, free to $69 in setup fees.
- You only need back returns filed. A local CPA or enrolled agent can prepare them, often at a clearer flat price.
- You want to compare on price. Choose a firm that puts a written quote in front of you before collecting your phone number.
- Your income is low. A Low Income Taxpayer Clinic may represent you for free.
Alternatives to Priority Tax Relief
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IRS online payment agreement
Free to set up if you owe $50,000 or less and have filed, with no middleman fee.
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Taxpayer Advocate Service or a Low Income Taxpayer Clinic
Free help if your IRS problem causes hardship or your income is low.
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Anthem Tax Services
Worth comparing if you want a written money-back guarantee and California FTB experience.
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A local CPA or enrolled agent
Often cheaper for filing back returns or a simple payment plan, with a flat quote.
Next steps
Priority Tax Relief reviews
Written by readers, read by our moderators, never edited by the company.
No reader reviews yet. If you have used Priority Tax Relief, yours will be the first.
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Frequently asked questions
Is Priority Tax Relief legitimate and safe to use?
Yes. It's a Spokane, Washington tax resolution firm with an A+ BBB rating, accredited since May 2025, 29 complaints in three years and a 4.9 Trustpilot score. It doesn't publish fees, so get a written quote.
How much does Priority Tax Relief charge?
It doesn't publish prices. Fees are quoted after a free consultation and depend on your case. Ask for the total, what it covers and the refund terms in writing.
Does Priority Tax Relief have a money-back guarantee?
Yes, but it's described two ways: 10 days from the start of service in its FAQ, and 3 days after signing an agreement on its Services page. Confirm which one is in your contract.
Where is Priority Tax Relief located?
Its headquarters is 5709 W Sunset Hwy, Suite 100, Spokane, WA 99224. It also lists branch offices in Boston, Florida, Los Angeles and New Jersey.
Is 1099 Tax Problems the same company?
Yes. The 1099 Tax Problems site says it's owned by the same entity as Priority Tax Relief, which handles the cases.
Can Priority Tax Relief get my tax debt forgiven?
No company can promise that. The IRS decides whether you qualify for an offer in compromise, and most people who owe end up on a payment plan.
Does Priority Tax Relief handle state taxes?
Yes. It lists state tax help along with back payroll and sales tax for businesses.
Who works on my case?
The company says its team includes CPAs, tax attorneys and enrolled agents. Ask for the name and credential of the person who will sign your IRS Form 2848.
Can I set up an IRS payment plan myself?
Usually, if you owe $50,000 or less and have filed your returns. The IRS online payment agreement costs nothing to $69 to set up.
How do I stop Priority Tax Relief calls and texts?
Reply STOP to texts and ask to be placed on the company's do-not-call list. The website form consents to automated calls and texts.
Sources (12)
Facts on this page come from company websites, government agencies and regulators, checked on the dates shown. Editorial standards
- Priority Tax Relief: FAQs (accessed October 13, 2026)
- Priority Tax Relief: Services (accessed October 13, 2026)
- Priority Tax Relief: About (accessed October 13, 2026)
- Priority Tax Relief: Home page (accessed October 13, 2026)
- BBB: Priority Tax Relief (accessed October 13, 2026)
- Trustpilot: Priority Tax Relief reviews (accessed October 13, 2026)
- CFPB: Consumer complaint database search, Priority Tax Relief (accessed October 13, 2026)
- 1099 Tax Problems: Privacy policy (affiliated business disclosure) (accessed October 12, 2026)
- Priority Tax Relief: Privacy policy (accessed October 13, 2026)
- FTC: Think you owe back taxes? Read this (accessed October 12, 2026)
- IRS: Online payment agreement application (accessed October 12, 2026)
- Taxpayer Advocate Service (accessed October 12, 2026)
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