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Synder Review

Synder syncs sales, fees and taxes from Stripe, Shopify, PayPal and 30+ other platforms into QuickBooks, Xero and other ledgers. Plans start at $52 a month billed yearly, and purchases are non-refundable.

Synder BestGuide rating
4.8/5 BestGuide rating: 4.8 out of 5. Set by our editors from reputation, services, transparency, customer satisfaction and scale. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner.

Best for: E-commerce and SaaS businesses selling through several processors or stores, and the accountants who keep their books in QuickBooks, Xero or NetSuite.

On this page13 sections
  1. Ratings and complaints
  2. Synder vs. competitors
  3. Pricing
  4. Step by step
  5. Synder legitimacy and licensing
  6. Synder pricing explained
  7. How Synder works
  8. Synder reviews and complaints
  9. Refunds and canceling
  10. What access you give Synder
  11. What customers say
  12. Alternatives
  13. FAQ
Our verdict

Synder suits multichannel sellers and their accountants, but check the price: $52 a month billed yearly or $65 monthly for Basic (500 sales transactions), and $103 to $480 a month and up for larger plans. It is a legitimate bookkeeping automation tool from CloudBusiness Inc. in San Francisco that posts sales, fees, refunds and taxes from payment processors and stores into QuickBooks, Xero, Sage Intacct, NetSuite and similar ledgers. Every purchase is final and non-refundable, so use the 15-day free trial, which needs no card, to test your exact setup first.

Company
Synder by CloudBusiness Inc., 1390 Market Street, Suite 200, San Francisco, CA; Synder Sync launched in 20193
Plans
Basic $52, Essential from $103, Pro from $240, Pro Max from $480 a month billed yearly; $65, $129, $299 and $599 billed monthly; Premium by quote1
Transaction limits
Basic up to 500 sales transactions a month; Essential includes 1,000 (up to 3,000); Pro 10,000 (up to 20,000); Pro Max 20,000; extra volume billed separately1
Free trial
15 days, no credit card required1
Refunds
All purchases are final, non-cancelable and non-refundable except where the law requires2
Integrations
30+ platforms including Stripe, Shopify, PayPal, Square and Amazon; ledgers include QuickBooks Online and Desktop, Xero, Sage Intacct and NetSuite1
Security
Synder says it is SOC 2 Type 2 certified7
Trustpilot
3.8 out of 5 from 541 reviews; 90% five star, 4% one star4

Synder ratings and complaint records

  • Trustpilot 3.8 out of 5 541 reviews: 90% five star, 4% one star; profile claimed April 2022; replies to 100% of negative reviews View source
  • BBB A+ CloudBusiness, San Francisco, CA: not BBB accredited; 0 complaints in the last 3 years; 0 customer reviews. The profile does not mention the Synder name View source
  • Synder's own figures 5,000+ businesses Synder reports 2.5 million syncs a month, 30+ integrations and a rating based on 3,400+ reviews across sites; we did not verify these View source

Pros

  • Breaks payouts into sales, fees, taxes and refunds so deposits reconcile
  • 30+ integrations and support for several ledgers, including NetSuite and Sage Intacct
  • Per-transaction or daily summary sync
  • 15-day free trial with no credit card
  • Discounts for accounting firms

Cons

  • All purchases are non-refundable
  • Basic plan gets email-only support in a standard queue that can take 2+ weeks to start investigating
  • Pricing scales with transaction volume and overages are billed separately
  • Setup and account mapping need accounting knowledge
  • Trustpilot complaints about price increases and auto-renewal

Best for: E-commerce and SaaS businesses selling through several processors or stores, and the accountants who keep their books in QuickBooks, Xero or NetSuite.

Skip it if: You sell on a single marketplace with low volume, or you need a refund-friendly monthly tool to try for longer than 15 days.

Synder vs. competitors

Synder compared with competitors
CompanyStarting pricePricing basisLedgersFree trial
Synder $52 a month billed yearly ($65 monthly)Monthly synced sales transactionsQuickBooks Online and Desktop, Xero, Sage Intacct, NetSuite15 days, no card
A2X $29 a month per channel (Walmart $79)Per sales channelQuickBooks Online, XeroYes, length not stated on pricing page
Manual entry or your ledger's own app connections Included with your accounting softwareYour timeAnyNot applicable

Synder pricing at a glance

Synder Sync plans, as listed October 20261

Plan Billed yearly Billed monthly Sales transactions a month Users Support
Basic $52 a month $65 a month Up to 500 1 Email, standard queue
Essential From $103 a month From $129 a month 1,000 included, up to 3,000 1 Phone, email, chat
Pro From $240 a month From $299 a month 10,000 included, up to 20,000 2 Phone, email, chat, priority lane
Pro Max From $480 a month From $599 a month 20,000 included 2 Phone, email, chat, priority lane
Premium Quote Quote Custom Unlimited Dedicated engineer

Every transaction except processing fees counts against your monthly sync balance. Final Essential to Pro Max prices depend on your volume. Synder says standard-queue support investigations can take more than 2 weeks to begin. Accounting firms with 3 or more clients get 10% to 20% off.

Synder, step by step

  1. Start the free trial

    Sign up for the 15-day trial without a card and connect your accounting ledger, such as QuickBooks Online or Xero.

  2. Connect sales channels

    Link Stripe, Shopify, PayPal, Square, Amazon or other platforms using their own login screens.

  3. Map accounts and choose a sync mode

    Set where sales, fees, taxes and refunds land in your chart of accounts, and pick per-transaction detail or a daily summary journal entry.

  4. Import history and reconcile

    Bring in past transactions if needed, then check that synced deposits match your bank feed before turning on automatic sync.

  5. Pick a plan before the trial ends

    Count your monthly sales transactions and choose a plan that covers them, since payments are non-refundable.

Synder legitimacy and licensing

Yes. Synder is made by CloudBusiness Inc., based at 1390 Market Street in San Francisco. It joined Intuit’s QuickBooks Online DevCouncil in 2017, launched Synder Sync in 2019 and added Synder RevRec, a revenue recognition product for Stripe subscriptions, in 2024. Synder says it serves more than 5,000 businesses and is SOC 2 Type 2 certified.

The BBB lists CloudBusiness with an A+ rating, no complaints in three years and no accreditation, though the profile does not mention the Synder brand. On Trustpilot Synder has 3.8 out of 5 from 541 reviews and replies to every negative review.

Synder pricing explained

Synder prices by how many sales transactions you sync each month. Billed yearly, Basic is $52 a month for up to 500 sales transactions, Essential starts at $103 (1,000 included), Pro at $240 (10,000 included) and Pro Max at $480 (20,000 included). Billed monthly, those are $65, $129, $299 and $599. Premium is quoted. Higher-volume pricing within each plan is set to your volume, and extra transactions are billed separately.

Every transaction except processing fees counts toward your balance, so a refund or payout can use a sync too. Count a typical month across all your channels before you pick a plan.

How Synder works

Synder connects to your payment processors and stores, pulls each sale, fee, tax, discount and refund, and posts them into your ledger. You choose Per Transaction mode, which records each sale in detail, or Summary Sync, which posts one clean journal entry per day. Because fees are recorded separately from gross sales, the net payout matches the deposit in your bank feed.

Synder also imports historical data, handles multiple currencies, and can sync product prices, costs and quantities if your channels provide them. It supports QuickBooks Online and Desktop, Xero, Sage Intacct, NetSuite and Intuit Enterprise Suite.

What customers say about Synder

Recurring themes across the review sites and complaint records listed above, not individual quotes.

Common praise

  • Saves hours of manual entry for Stripe, PayPal and Shopify sales
  • Responsive, knowledgeable support staff
  • Handles multiple currencies and many sales channels

Common complaints

  • Price increases and automatic renewals customers did not expect
  • No refunds, even when a needed integration does not work
  • Setup and mapping take time and testing
  • Some integrations, such as TikTok Shop, reported not working as advertised
  • Cost feels high for smaller sellers

Synder reviews and complaints

Most reviews are positive and praise the time saved syncing Stripe, PayPal and Shopify into QuickBooks and the support staff by name. The negative ones cluster around billing: price increases, renewals customers did not expect, and the no-refund policy. A few reviewers report integrations that did not work for their setup and long troubleshooting.

Note the support tiers. On Basic, support is by email in a standard queue that Synder says can take more than two weeks to begin investigating complex cases. Higher plans add phone and chat and a priority lane.

Refunds and canceling

Synder’s terms say all purchases are final, non-cancelable and non-refundable except where the law requires otherwise, and its pricing FAQ repeats that. Subscriptions keep billing until you cancel. Because a yearly plan cannot be refunded, test your exact channels and ledger during the free 15-day trial and consider paying monthly for the first few months.

What access you give Synder

Synder needs permission to read your payment and store data and to write entries to your books. Grant access through each platform’s own login and approval screen, give staff accounts only the roles they need, and remove Synder’s access in Stripe, Shopify and your ledger if you stop using it. Review synced entries for the first month before relying on them for tax filings.

Alternatives to Synder

  • A2X Often cheaper for one or two marketplaces (Amazon, Shopify, Etsy, eBay) because it prices per channel and posts payout summaries.
  • Your accounting software's built-in integrations If you have low volume on one channel, the native app or bank feed in QuickBooks or Xero plus a monthly journal entry may be enough.
  • A bookkeeper Better if you need someone to own the monthly close; many bookkeepers already use Synder or A2X and get partner discounts.

Synder reviews

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Frequently asked questions

Is Synder legitimate and safe to use?

Yes. It is a product of CloudBusiness Inc. in San Francisco, launched Synder Sync in 2019, and says it serves more than 5,000 businesses with SOC 2 Type 2 certified security.

How much does Synder cost?

As listed October 2026, Basic is $52 a month billed yearly or $65 monthly. Essential starts at $103, Pro at $240 and Pro Max at $480 a month billed yearly, with prices rising by transaction volume.

Is Synder free?

No. There is a 15-day free trial that does not require a credit card, then a paid plan.

Does Synder offer refunds?

No. Its terms and pricing FAQ say all purchases are final and non-refundable except where the law requires.

What counts as a Synder transaction?

Every synced transaction except processing fees counts against your monthly balance, including sales and refunds. Basic covers up to 500 sales transactions a month.

Does Synder work with QuickBooks Desktop?

Yes. Synder lists QuickBooks Online, QuickBooks Desktop, Xero, Sage Intacct, NetSuite and Intuit Enterprise Suite.

What platforms does Synder connect to?

More than 30, including Stripe, Shopify, PayPal, Square, Amazon and Clover.

Can Synder import historical data?

Yes, historical data import is a listed feature. Imported transactions count toward your sync balance, so plan your volume.

What is the difference between Synder and A2X?

A2X prices per sales channel, from $29 a month for channels like Amazon and Shopify, and works with QuickBooks Online and Xero. Synder prices by transaction volume and supports more payment processors and ledgers.

Does Synder have phone support?

On Essential and above. Basic gets email support in a standard queue.

Sources (7)

Facts on this page come from company websites, government agencies and regulators, checked on the dates shown. Editorial standards

  1. Synder: Pricing (accessed October 12, 2026)
  2. Synder: Terms and Conditions (CloudBusiness Inc.) (accessed October 12, 2026)
  3. Synder: Home page and About us (accessed October 12, 2026)
  4. Trustpilot: Synder reviews (accessed October 12, 2026)
  5. BBB: CloudBusiness business profile (accessed October 12, 2026)
  6. A2X: Pricing (accessed October 12, 2026)
  7. Synder: Home page (accessed October 12, 2026)
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