On this page17 sections
- Ratings and complaints
- Ceretone Hearing Aids vs. competitors
- Pricing
- Step by step
- About Ceretone Hearing Aids
- Who it is for
- Features
- Ceretone legitimacy and licensing
- Is the Ceretone Nexus still sold?
- What the Nexus does and does not do
- Ceretone complaints and what customers report
- Ceretone returns, refunds and warranty
- Who OTC hearing aids are for
- Who should look elsewhere
- What customers say
- Alternatives
- FAQ
The Ceretone Nexus is a budget behind-the-ear OTC hearing aid for adults with perceived mild to moderate hearing loss who are fine with disposable batteries and no app. It is still listed and in stock on ceretone.com at $99.99 a pair as of October 2026, and it appears in the FDA device listing for Audicon Corporation, the BBB A+ accredited company behind Ceretone. The tradeoff is basic: four preset programs, A13 batteries you replace, and no Bluetooth, so it suits quiet rooms and TV more than busy restaurants. Before you buy, note that the product page promises a 100-day trial while Ceretone's refund policy says 60 days, so get the return window confirmed in writing.
Your options
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Ceretone Hearing Aids This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. This review Adults with mild to moderate hearing loss who want the lowest-cost Ceretone option for TV and one-on-one conversation.
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Jabra Enhance This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. Alternative Adults with mild to moderate hearing loss who are comfortable with a smartphone app and want audiologist help without clinic visits.
How we rated Ceretone Hearing Aids
Each company is evaluated across five criteria. Scores are weighted and combined into a single BestGuide Score out of 5. See how we rate the brands.
- Nexus price
- $99.99 per pair on ceretone.com (compare-at price $199.99), as listed October 20261
- Refund policy
- 60 days from purchase; aids must be undamaged with all accessories and original packaging; Ceretone suggests wearing them at least 25 days, 6 or more hours a day, before returning8
- Nexus status
- Active listing on ceretone.com, not discontinued, as of October 20261
- Nexus battery
- Zinc-air A13 disposable batteries, about 200 hours per battery per Ceretone1
- Nexus programs
- 4 presets: Normal, Restaurant, Outdoor, Music1
- Trial and warranty
- Product page: 100-day risk-free trial, free shipping and returns, 1-year warranty. Refund policy page: 60-day return window, return shipping paid by Ceretone if undamaged1
- FDA listing
- Ceretone Nexus listed by Audicon Corporation under product code QUF (OTC air-conduction hearing aid)3
- Company
- Audicon Corporation, Ontario, California, started April 11, 20224
Pros
- One of the cheapest Ceretone models at $99.99 per pair
- Listed with the FDA as an OTC hearing aid, not just a sound amplifier
- Long battery life per cell (about 200 hours) and no charging to manage
- 100-day trial gives time to test it at home
- BBB A+ and accredited company with a small complaint count
Cons
- Disposable A13 batteries are an ongoing cost and fiddly for some hands
- No app, no Bluetooth streaming and no self-fitting to your hearing test
- Preset programs only; some buyers describe Ceretone devices as basic amplification
- Behind-the-ear housing is more visible than Ceretone's in-canal models
- Not meant for severe hearing loss or anyone under 18
- Higher-priced than entry-level OTC competitors like Linner for similar form factors
Best for: Adults with mild to moderate hearing loss who want the lowest-cost Ceretone option for TV and one-on-one conversation.
Skip it if: You want rechargeable batteries, phone streaming or a hearing aid tuned to your own hearing test, since the Nexus offers none of those.
Ceretone Hearing Aids vs. competitors
| Company | Price per pair | Power | Return window | App | Next step |
|---|---|---|---|---|---|
| Ceretone Nexus | $99.99 | A13 battery | 60 days in refund policy (100 days on product page) | No | Visit site |
| Nebroo Pro 3.0 | $99 | Rechargeable | 120 days, you pay shipping to Canada | No | Read review |
| Audien Atom One | $98 | Rechargeable | 45 days | No | Read review |
| Jabra Enhance Select M1 | $1,195 | Rechargeable | 100 days, free returns | Yes, with remote audiologist support | Visit site |
Hearing aids companies we reviewed
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Ceretone Hearing Aids This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. This review BestGuide rating: 4.6 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Adults with mild to moderate hearing loss who want the lowest-cost Ceretone option for TV and one-on-one conversation. -
Jabra Enhance This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.8 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Adults with mild to moderate hearing loss who are comfortable with a smartphone app and want audiologist help without clinic visits. -
Audicus This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.5 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Adults with perceived mild to moderate hearing loss who want hearing aids programmed to a hearing test and remote audiologist support without clinic prices. -
HearingLife BestGuide rating: 4.5 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Adults who want a full in-person hearing evaluation, professional fitting and ongoing adjustments, and who value having a local clinic for repairs. -
AudioNova This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.2 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Adults with moderate or more complex hearing loss who want an in-person exam, a professional fitting and ongoing adjustments.
Ceretone Hearing Aids pricing at a glance
Ceretone hearing aids per pair, as listed on ceretone.com October 20269
| Model | Style | Price | Compare-at price |
|---|---|---|---|
| Nexus | Behind the ear, A13 battery | $99.99 | $199.99 |
| Essential | In ear | $99.99 | Not shown |
| Style | In ear | $99.99 | $249.99 |
| Fusion | In ear | $129.99 | $299.99 |
| Solid | Behind the ear, rechargeable | $199.99 | $329.99 |
| Torch | In the canal | $199.00 | $249.00 |
| Synvix | In ear, Bluetooth and touchscreen | $199.00 | $499.00 |
| Luma | In ear | $249.00 | $299.00 |
| Horizon | Receiver in canal | $299.00 | $349.00 |
| Core One Pro | Invisible in canal | $299.00 | $389.00 |
| Core One | Invisible in canal | $349.99 | $699.99 |
| Beacon | Receiver in canal, app | $499.00 | $600.00 |
Extras: domes $15 for 4 pairs, a 6-month warranty extension $90. Ceretone’s A13 batteries showed as sold out on its store on October 12, 2026, though A13 cells are sold widely.
Ceretone Hearing Aids, step by step
Order the Nexus
Buy on ceretone.com; no prescription or hearing test is needed. The box includes a case, 4 sets of ear tips, A13 batteries and a cleaning tool.
Fit and choose a preset
Pick the ear tip that seals comfortably, insert a battery, then cycle through Normal, Restaurant, Outdoor and Music and set one of 6 volume levels.
Wear them daily
Ceretone suggests at least 25 days of use, 6 or more hours a day, to get used to them before deciding.
Return if they don't help
Contact [email protected] before shipping, and send them undamaged with all accessories in the original box to Ontario, California.
Warranty claims
Defects in materials and workmanship are covered for one year; misuse and accidents are not.
About Ceretone Hearing Aids
Ceretone is a brand owned by Audicon Corporation, a California corporation incorporated on April 11, 2022, headquartered at 3602 Inland Empire Blvd, Suite A200, Ontario, CA 91764. CEO Tianxiong Zhong leads the company, with Bryan Pascual serving as Manager of Customer Service. Its product line includes all Ceretone-branded hearing aids plus hearing test services and accessories, sold directly via ceretone.com and through major retailers including Walmart and Amazon. Ceretone currently offers five active OTC hearing aid models targeting different user preferences and budgets.
Prefer to watch instead of read? Watch our full Ceretone hearing aids review on video.
Who Ceretone Hearing Aids is best for
Ceretone is built for adults with mild to moderate hearing loss who want an affordable OTC option without a clinic visit.
- Budget-conscious shoppers who want a full lineup, including an invisible-in-canal flagship
- First-time OTC users who want easy setup and mode switching
- Users who want a discreet IIC or ITE-style device (Core One Pro)
- Users who want Bluetooth streaming and a companion app (Beacon)
- Users who prefer a behind-the-ear design at the lowest price (Solid)
Ceretone Hearing Aids features
Ceretone Core One Pro (Best Seller)
The Core One Pro is Ceretone's flagship and current Best Seller. Showcased at CES 2026, it's an invisible-in-canal (IIC) device the size of a penny, weighing 1 gram, designed for all-day wear. Key features: four listening modes (Standard, Restaurant, Outdoor, Tinnitus Masking) and app-free controls via a screen on the charging case, with up to 80 hours of battery life with the case. Ceretone describes it as having prescription-grade components. Priced around $389 per pair (MSRP $699.99), with a 60-day risk-free trial, 100% money-back guarantee, and lifetime support. Best starting point for first-time OTC users who want discretion plus easy mode switching.
Ceretone Core One
The original entry-level model in the Core series, still in the active catalog. In-canal design with rechargeable batteries (up to 78 hours with the charging case) and a 60-day risk-free trial. Compared to the Core One Pro, it has simpler sound processing and lacks the four-mode charging case interface. Positioned as a budget, near-invisible option. Priced around $349.99 per pair (MSRP $699.99).
Ceretone Torch
An in-ear canal model with prescription-grade acoustics, advanced noise control, and simple everyday controls. Offers up to 100 hours of battery life with the charging case, the longest in the active lineup, and rechargeable batteries. The most reviewed model, with over 570 customer reviews on ceretone.com and high ratings for speech clarity. Priced around $249.99 per pair (MSRP $399.99), with 60-day trial, money-back guarantee, and lifetime support.
Ceretone Beacon
A self-fitting receiver-in-canal (RIC) model shown at CES 2026. Premium components with crystal-clear audio, advanced noise control, and full Bluetooth integration including music streaming and hands-free calls, with up to 60 hours of battery life with the case. A companion app allows volume, mode switching, and personalized customization. Priced around $509.99 to $599.99 per pair (MSRP $999.99), with 60-day trial, money-back guarantee, and lifetime support.
Ceretone Solid
Ceretone's behind-the-ear (BTE) model with a lightweight build. Despite being one of the most affordable, it includes four listening modes and smart noise reduction. The simplest setup in the lineup, ready out of the box without app pairing. Priced around $199.99 per pair (MSRP $329.99), with the same 60-day trial, money-back guarantee, and lifetime support.
Discontinued Models: Nexus & Fusion
Nexus (BTE), discontinued. A behind-the-ear OTC aid for users wanting strong amplification in a traditional over-the-ear form factor. Closest active replacements: the Ceretone Solid (budget BTE) or the Ceretone Beacon (self-fitting RIC with behind-the-ear housing and Bluetooth).
Fusion (ITE), discontinued. An in-the-ear rechargeable aid for the higher end of mild-to-moderate loss, more amplification than IIC models while more discreet than BTE. Closest active replacement: the Ceretone Core One Pro, in a smaller IIC form factor. For a higher-amplification ITE device specifically, contact Ceretone.
Ceretone legitimacy and licensing
Yes. Ceretone is a brand of Audicon Corporation in Ontario, California, which has been in business since April 2022 and has been BBB accredited since June 2024 with an A+ rating and 6 complaints in three years. Its aids, including the Nexus, appear in the FDA’s device listing under the OTC hearing aid. An FDA-regulated hearing aid adults 18 and older with perceived mild to moderate hearing loss can buy without an exam, prescription or professional fitting. Compare hearing aids companies product code. The same Nexus model (CE-D36AT) is also sold by UK retailers such as Currys.
The main thing to watch is the return window. The Nexus product page advertises a 100-day risk-free trial with free returns, while the refund policy page says 60 days from purchase. Ask support to confirm your window by email when you order, and start any return well before 60 days to be safe.
Is the Ceretone Nexus still sold?
Yes. As of October 11, 2026 the Nexus (behind ear) has its own product page on ceretone.com at $99.99 per pair, marked down from a $199.99 compare-at price, and the add-to-cart option is live. Some older reviews, including earlier versions of this page, called the Nexus discontinued. That is not what Ceretone’s own store shows today.
The Nexus also appears in the FDA’s establishment registration and device listing database under Audicon Corporation (FEI 3024991168), grouped with the Core One, Essential, Style, Fusion, Solid and Torch under product code QUF, the category for over-the-counter air-conduction hearing aids. A listing means the company registered the device with the FDA. It is not an FDA approval of how well it works.
Outside the US, the same model (CE-D36AT) is listed by UK retailers such as Currys.
What the Nexus does and does not do
The Nexus is a behind-the-ear aid that runs on A13 zinc-air batteries, which Ceretone rates at about 200 hours each. It has four fixed programs (Normal, Restaurant, Outdoor and Music) that you cycle through on the device. There is no companion app, no Bluetooth and no self-fitting hearing test, so you are choosing a preset rather than tuning it to your hearing.
If you want more control, Ceretone’s Beacon is the brand’s self-fitting model with an app (FDA product code QUH), and the rechargeable Solid is its other behind-the-ear option at $199.99. Both cost more than the Nexus.
OTC hearing aids are for adults 18 and older with perceived mild to moderate hearing loss. See a doctor or audiologist first if you have sudden hearing loss, hearing loss in one ear, ear pain, drainage or dizziness.
What customers say about Ceretone Hearing Aids
Recurring themes across the review sites and complaint records listed above, not individual quotes.
Common praise
- Low price for a first hearing aid
- Comfortable, light behind-the-ear fit
- Clear volume boost for TV and conversation
- Responsive support staff
Common complaints
- Refunds that took weeks, in one case close to two months
- Sound that feels like simple amplification with a few presets
- Trouble getting the right replacement dome size, and its cost
- Charging contact and Bluetooth problems on other Ceretone models
Ceretone complaints and what customers report
The Nexus product page shows 92 reviews, with 83% five-star and one one-star rating. Those reviews are hosted by Ceretone, so weigh them with that in mind.
On Trustpilot, ceretone.com had a 4.2 TrustScore from 18 reviews in October 2026. The negative reviews mention slow refunds after returns (one buyer reported waiting close to two months), trouble getting the correct replacement domes and their cost, poor fit in small ear canals, charging contact problems on rechargeable models, and sound that felt like simple amplification. Several reviewers praised the support team.
The BBB lists Audicon Corporation with an A+ rating, accreditation since June 2024, 6 complaints in the last 3 years and 22 customer reviews. Keep your order number and return tracking, and start any return well inside the 100-day window.
Ceretone returns, refunds and warranty
Ceretone’s refund policy says returns must be undamaged, with no scratches or soiling, and include all accessories, manuals and the original packaging. Contact [email protected] for authorization first. If Ceretone confirms the device is undamaged, it pays the return shipping. Refunds post 3 to 7 business days after processing, though some Trustpilot reviewers reported much longer waits.
The 1-year warranty covers defects in materials and workmanship, not misuse or accidents. Ceretone sells a 6-month warranty extension for $90, which is close to the price of a new Nexus pair, so it rarely makes sense for this model.
Who OTC hearing aids are for
OTC hearing aids are for adults 18 and older with perceived mild to moderate hearing loss, such as trouble following conversation in groups or needing the TV louder than others. They are not for severe loss or for children. FDA listing means the company registered the device; it does not mean the FDA tested how well it works. See a doctor first if your hearing loss came on suddenly, affects one ear, or comes with pain, drainage, ringing or dizziness.
Who should look elsewhere
The Nexus is a poor fit if you struggle most in restaurants and groups, want to stream calls or music, or find small batteries hard to handle. In those cases a rechargeable model with an app, or a clinic-fitted prescription aid, will serve you better.
Alternatives to Ceretone Hearing Aids
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Ceretone Solid
Ceretone’s rechargeable behind-the-ear model at $199.99, if you’d rather not change batteries.
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Ceretone Beacon
Ceretone’s app-controlled model at $499 if you want to adjust sound beyond four presets.
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Costs more but tunes to an app hearing test and includes remote audiologist support and a 3-year warranty.
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A free hearing test first
A free screening from an audiologist or hearing center shows whether your loss is in the mild to moderate range OTC aids are made for.
Next steps
Ceretone Hearing Aids reviews
Written by readers, read by our moderators, never edited by the company.
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Frequently asked questions
Is the Ceretone Nexus discontinued?
No. As of October 2026 the Nexus (behind ear) is listed and available on ceretone.com at $99.99 per pair. It also remains in the FDA device listing for Audicon Corporation.
How much does the Ceretone Nexus cost?
Ceretone lists it at $99.99 per pair, down from a $199.99 compare-at price, as of October 2026. Budget for replacement A13 batteries and domes on top of that.
Is the Ceretone Nexus FDA approved?
It is listed with the FDA as an over-the-counter air-conduction hearing aid (product code QUF) by Audicon Corporation. Listing is a registration step, not an approval of performance. OTC hearing aids are only for adults with perceived mild to moderate hearing loss.
What batteries does the Ceretone Nexus use?
It uses disposable size 13 (A13) zinc-air batteries. Ceretone says each battery lasts about 200 hours, and it sells A13 batteries on its site.
Does the Ceretone Nexus have Bluetooth or an app?
No. It has four preset programs (Normal, Restaurant, Outdoor and Music) that you switch on the device. Ceretone's Beacon and Synvix are the models with wireless features.
Can I return Ceretone hearing aids?
The Nexus page advertises a 100-day risk-free trial with a money-back guarantee and a 1-year warranty. Some Trustpilot reviewers reported slow refunds, so keep your tracking number and follow up in writing.
Who makes Ceretone hearing aids?
Ceretone is a brand of Audicon Corporation, based in Ontario, California, and started in April 2022 according to its BBB profile. The BBB rates it A+ and it has been accredited since June 2024.
Is Ceretone a legitimate company?
Yes. Audicon Corporation, which sells Ceretone, is BBB accredited with an A+ rating and 6 complaints in three years, and its aids are listed with the FDA as OTC hearing aids.
How long is the Ceretone return period?
The Nexus product page advertises a 100-day trial, but Ceretone's refund policy says 60 days from purchase. Confirm the window with support in writing and start a return before 60 days to be safe.
Where can I buy the Ceretone Nexus?
Ceretone sells it directly on ceretone.com, and third-party listings also appear on large marketplaces. Return rules can differ when you buy from another seller, so check that seller's policy before you order.
Sources (12)
Facts on this page come from company websites, government agencies and regulators, checked on the dates shown. Editorial standards
- Ceretone: Nexus (behind ear) product page (accessed October 12, 2026)
- Ceretone: all products (accessed October 12, 2026)
- FDA: openFDA device registration and listing, Audicon Corporation (accessed October 11, 2026)
- BBB: Audicon Corporation business profile (accessed October 12, 2026)
- Trustpilot: ceretone.com reviews (accessed October 12, 2026)
- FDA: OTC hearing aids, what you should know (accessed October 11, 2026)
- Currys: Ceretone CE-D36AT Nexus listing (accessed October 11, 2026)
- Ceretone: refund policy (accessed October 12, 2026)
- Ceretone: store product catalog (products.json) (accessed October 12, 2026)
- Nebroo: home page and model lineup (accessed October 12, 2026)
- Audien Hearing: home page and models (accessed October 12, 2026)
- Jabra Enhance: home page and plans (accessed October 12, 2026)
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