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GoDaddy POS Review: Smart Terminal, Fees & BBB

GoDaddy POS runs on GoDaddy Payments: 2.5% per in-person card sale with no monthly fee, or 2.3% with the Point of Sale Plus plan, on Smart Terminal hardware or Tap to Pay.

GoDaddy POS Smart Terminal, Fees & BBB BestGuide rating
4.5/5 BestGuide rating: 4.5 out of 5. Set by our editors from reputation, services, transparency, customer satisfaction and scale. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner.

Best for: Small retailers and service businesses that already run their website on GoDaddy and want low-rate in-person payments in the same account.

On this page12 sections
  1. Ratings and complaints
  2. GoDaddy POS vs. competitors
  3. Pricing
  4. Step by step
  5. GoDaddy POS legitimacy and licensing
  6. GoDaddy POS fees explained
  7. GoDaddy POS hardware
  8. Complaints and how to avoid payout holds
  9. Who should pick another POS
  10. What customers say
  11. Alternatives
  12. FAQ
Our verdict

GoDaddy POS suits small shops and service businesses that already sell through a GoDaddy website and want in-person sales, online orders and payouts in one dashboard at 2.5% per in-person card sale with no fixed fee. It is a legitimate product from GoDaddy, a public company (NYSE: GDDY) whose main US business is BBB accredited with an A+ rating. The tradeoffs are a smaller hardware and app lineup than Square or Shopify, merchant reports of held funds and closed accounts after verification checks, and app updates that moved product and appointment tools to the desktop site. GoDaddy also settled FTC charges in 2025 over weak hosting security, which did not involve its payments service.

Your options

  • GoDaddy POS This review Small retailers and service businesses that already run their website on GoDaddy and want low-rate in-person payments in the same account.
  • Toast Alternative Restaurants that want one system for ordering, kitchen screens, online orders and payments, and are willing to get a full written quote.
In-person rate
2.5% + $0 standard; 2.3% to 2.5% + $0 with Point of Sale Plus and other premium plans1
Keyed-in rate
3.5% + $01
Online store rate
2.7% + $0.30; WooCommerce plugin 2.9% + $0.301
Invoices and pay links
2.9% + $0.30 by card or 1% by ACH; 2.8% + $0.30 or 0.8% ACH (max $10) on Plus plans1
Fast payouts
Same-day or instant payouts cost 1.75%1
Chargebacks
$15 per dispute1
Hardware
Smart Terminal Pro (US only), Smart Terminal Flex, Smart Terminal Duo, Poynt Card Reader (US only), and Tap to Pay on a phone with no hardware2
Company
GoDaddy.com LLC, Tempe, AZ; business started 1997; BBB accredited since 20004

GoDaddy POS ratings and complaint records

  • BBB A+ GoDaddy.com LLC, accredited since April 20, 2000; 2,131 complaints in the last 3 years across all GoDaddy products and 743 customer reviews View source
  • App Store 4.7 out of 5 GoDaddy Commerce: POS Payments app, about 16,000 ratings; many recent low ratings cite app changes and held funds View source
  • Trustpilot 4.4 out of 5 About 144,000 reviews of GoDaddy overall, 84% five star and 9% one star; not specific to POS View source

Pros

  • No monthly fee on the standard plan and no fixed cents fee on in-person sales
  • 2.3% in-person rate available with Point of Sale Plus
  • Tap to Pay, invoices, pay links and ACH included
  • Syncs with GoDaddy's online store and dashboard
  • Parent company is public, BBB accredited since 2000 and rated A+

Cons

  • Point of Sale Plus price and US hardware prices were not shown on pages we could open
  • Keyed-in payments cost 3.5% and fast payouts 1.75%
  • Merchants report held funds and account closures after verification
  • Recent app updates moved common tasks to the desktop site
  • Smaller app and hardware ecosystem than Square or Shopify

Best for: Small retailers and service businesses that already run their website on GoDaddy and want low-rate in-person payments in the same account.

Skip it if: You need restaurant features, a large app marketplace, or you cannot risk a payout hold while your account is verified.

GoDaddy POS vs. competitors

GoDaddy POS compared with competitors
CompanyMonthly feeIn-person card rateOnline rateNext step
GoDaddy POS $0 standard; Point of Sale Plus extra2.5% + $0 (2.3% on Plus)2.7% + $0.30 Visit site
Square POS $0 Free, $49 Plus, $149 Premium per location2.6% + 15¢ Free, 2.5% + 15¢ Plus, 2.4% + 15¢ Premium2.9% + 30¢ Visit site
Shopify POS From $39 (Basic); POS Pro $89 per location extra2.6% + 10¢ on Basic2.9% + 30¢ on Basic Read review

POS systems we reviewed

  1. GoDaddy POS This review BestGuide rating: 4.5 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Small retailers and service businesses that already run their website on GoDaddy and want low-rate in-person payments in the same account.
  2. Toast BestGuide rating: 4.6 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Restaurants that want one system for ordering, kitchen screens, online orders and payments, and are willing to get a full written quote.
  3. SpotOn BestGuide rating: 4.1 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Full-service and quick-service restaurants that want handhelds, online ordering and 24/7 phone support from one company and plan to stay at least a year.
  4. Square for Restaurants BestGuide rating: 4.5 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Small retailers, cafes, food trucks and service businesses that want to start selling today with no monthly fee or contract.
  5. Shopify BestGuide rating: 4.1 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Retailers who sell online with Shopify and want their physical store on the same inventory and customer system.
  6. Clover BestGuide rating: 4.0 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Retailers, restaurants and service businesses that want sturdy all-in-one hardware and are willing to compare written quotes from more than one Clover seller.
See all POS systems, ranked

GoDaddy POS pricing at a glance

GoDaddy Payments fees for GoDaddy POS (US), as listed October 20261

Transaction type Standard With Point of Sale Plus or other premium plans
In person (card present) 2.5% + $0 2.3% to 2.5% + $0
Online store or appointments 2.7% + $0.30 2.7% + $0.30
WooCommerce plugin 2.9% + $0.30 Not listed separately
Invoices and pay links, card 2.9% + $0.30 2.8% + $0.30
Invoices and pay links, ACH 1% 0.8%, $10 maximum
Manually keyed card 3.5% + $0 3.5% + $0
Same-day or instant payout 1.75% 1.75%
Chargeback $15 per dispute $15 per dispute

GoDaddy did not show the Point of Sale Plus monthly price or current US hardware prices on pages we could open; check the price at checkout. Optional Rate Saver on Plus plans lets you charge customers a credit card surcharge so your credit card cost drops to 0%; surcharging has card network and state rules.

GoDaddy POS, step by step

  1. Sign up for GoDaddy Payments

    Create the payments account from your GoDaddy dashboard; GoDaddy verifies your identity and business before releasing funds.

  2. Choose hardware or Tap to Pay

    Pick a Smart Terminal (Pro, Flex or Duo), the Poynt Card Reader, or take contactless payments on your phone with no extra hardware.

  3. Load your catalog

    Products sync with a GoDaddy online store, so in-person sales update the same inventory.

  4. Take payments

    Accept card, contactless, keyed, invoice, pay link and virtual terminal payments, each at its own rate.

  5. Get paid

    Standard payouts are free; same-day or instant payouts cost 1.75% of the amount.

  6. Upgrade or cancel the plan

    Smart Terminal owners can add Point of Sale Plus from the payments dashboard for lower in-person rates, unlimited products and Rate Saver.

GoDaddy POS legitimacy and licensing

Yes. GoDaddy POS. Point of sale, the hardware and software you use to ring up sales and take payments. Compare POS systems is GoDaddy’s own point of sale, built on hardware from Poynt, which GoDaddy acquired in late 2020, and paid through GoDaddy Payments. GoDaddy.com LLC is based in Tempe, Arizona, started in 1997 and has been BBB accredited since April 20, 2000, with an A+ rating. Its parent, GoDaddy Inc., trades on the NYSE as GDDY.

In May 2025 the FTC finalized an order requiring GoDaddy to stop misrepresenting its security and to run a security program with outside assessments for its website hosting, after alleging failures that led to data breaches. The order covered hosting, not GoDaddy Payments, but it is worth knowing if you store customer data with GoDaddy.

GoDaddy POS fees explained

There is no monthly fee on the standard setup. You pay 2.5% on in-person card sales with no fixed fee, 2.7% + $0.30 on your GoDaddy online store, 2.9% + $0.30 on invoices and pay links, 1% on ACH invoices and 3.5% on manually keyed cards. Same-day or instant payouts cost 1.75%, and each chargeback costs $15.

Point of Sale Plus, available to Smart Terminal owners, lowers in-person sales to 2.3% and invoice cards to 2.8% + $0.30, caps ACH at 0.8% up to $10, and adds unlimited products and inventory alerts. On a $40 sale, the standard rate costs $1.00 and the Plus rate $0.92, so Plus only pays off once your in-person volume covers its monthly fee.

Checked the fees?Visit siteCompare all

GoDaddy POS hardware

GoDaddy lists four devices: the Smart Terminal Pro with a 10-inch swivel screen (US only), the handheld Smart Terminal Flex with a built-in printer and scanner, the Smart Terminal Duo with dual screens, printer, scanner, Wi-Fi and 4G LTE, and the Poynt Card Reader for swipe, chip and tap (US only). Tap to Pay lets you take contactless payments on a phone with no hardware. GoDaddy did not show current US hardware prices on pages we could open, so confirm the price before you order.

What customers say about GoDaddy POS

Recurring themes across the review sites and complaint records listed above, not individual quotes.

Common praise

  • Low in-person rate with no per-transaction fixed fee
  • Tap to Pay, invoices and ACH in one app
  • One dashboard for a GoDaddy website and in-person sales
  • Helpful phone support on general GoDaddy issues

Common complaints

  • Funds held or accounts closed after verification checks
  • App updates that removed product editing and appointment views from the mobile app
  • Crashes, slow loading and repeated sign-ins
  • Inventory not syncing promptly between the website and POS

Complaints and how to avoid payout holds

Recent App Store reviews of the GoDaddy Commerce app center on held funds, accounts closed after verification, app updates that moved product and appointment tools to the website, and crashes. GoDaddy as a whole has 2,131 BBB complaints over 3 years, most about its web services rather than POS.

  • Finish identity and business verification before you take large payments, and keep invoices and ID documents ready.
  • Start with small transactions, especially a large prepaid order from a new customer, which can trigger a review.
  • Use the free standard payout unless you truly need same-day money, since fast payouts cost 1.75%.
  • Keep a backup way to take payments if the app or terminal fails during busy hours.

Who should pick another POS

Restaurants that need table service, kitchen displays and tip pooling, and retailers that rely on many third-party apps, may find more in Square, Shopify POS or Clover. Businesses that cannot tolerate a funds hold during verification should test the setup with small sales first. If you do not use a GoDaddy website, the main reason to choose GoDaddy POS is the 2.5% in-person rate with no fixed fee.

Still deciding?Visit siteCompare all

Alternatives to GoDaddy POS

  • Square for Restaurants BestGuide rating: 4.5 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner.Read review

    A bigger hardware and app lineup and a free plan, a better fit if you are not tied to a GoDaddy website.

  • Shopify BestGuide rating: 4.1 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner.

    Better if your online store matters more than in-person sales and you want deeper ecommerce features.

  • Clover BestGuide rating: 4.0 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner.

    Sold through banks and resellers, with more restaurant and retail hardware options.

  • Tap to Pay on your phone

    If you take only a few in-person payments, GoDaddy, Square and others let you accept contactless cards on a phone with no hardware cost.

See all POS systems, ranked

Next steps

GoDaddy POS reviews

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Frequently asked questions

How much does GoDaddy POS cost per transaction?

In-person card sales cost 2.5% with no fixed fee, or 2.3% with Point of Sale Plus. Online store sales cost 2.7% + $0.30, and keyed-in cards cost 3.5%.

Does GoDaddy POS have a monthly fee?

Not on the standard setup; you only pay transaction fees. Point of Sale Plus is an optional paid plan for Smart Terminal owners, and GoDaddy did not show its price on pages we could open.

What is GoDaddy Rate Saver?

Rate Saver is an opt-in feature on Point of Sale Plus and Invoicing & Pay Links Plus that adds a surcharge to credit card payments so your credit card processing cost drops to 0%; debit card sales still carry a fee. Card network and state rules on surcharging apply, so check them before you turn it on.

What hardware does GoDaddy POS use?

GoDaddy sells the Smart Terminal Pro, Smart Terminal Flex, Smart Terminal Duo and the Poynt Card Reader, and supports Tap to Pay on phones. The Pro and card reader are US only.

How fast does GoDaddy Payments pay out?

Standard payouts are free. Same-day and instant payouts cost 1.75% of the amount.

Is GoDaddy POS cheaper than Square?

For in-person sales, GoDaddy's standard 2.5% with no fixed fee is lower than Square Free's 2.6% + 15¢, which matters most on small tickets. Square offers more hardware, apps and a larger ecosystem.

Why is GoDaddy holding my money?

Payment processors review new accounts and unusual transactions, and merchants report holds until identity or transaction documents are verified. Complete verification early and contact GoDaddy Payments support with invoices for large sales.

Does GoDaddy POS work with a GoDaddy website?

Yes. Products, orders and payments from a GoDaddy online store and the POS share one dashboard, which is GoDaddy POS's main selling point.

What is the GoDaddy chargeback fee?

GoDaddy Payments charges $15 per dispute.

Did GoDaddy have an FTC settlement?

Yes. In May 2025 the FTC finalized an order requiring GoDaddy to fix security practices for its website hosting and get independent assessments, after alleging failures that led to breaches. The press release did not list a money penalty.

Sources (10)

Facts on this page come from company websites, government agencies and regulators, checked on the dates shown. Editorial standards

  1. GoDaddy Help: What are the charges and fees for GoDaddy Payments? (accessed October 12, 2026)
  2. GoDaddy Help: Which GoDaddy Payments options will enhance my business? (accessed October 12, 2026)
  3. GoDaddy Help: Understand the Point of Sale Plus plan (accessed October 12, 2026)
  4. BBB: GoDaddy.com LLC business profile (accessed October 12, 2026)
  5. Apple App Store: GoDaddy Commerce: POS Payments (accessed October 12, 2026)
  6. Trustpilot: GoDaddy reviews (accessed October 12, 2026)
  7. FTC: FTC finalizes order with GoDaddy over data security failures (May 2025) (accessed October 12, 2026)
  8. Digital Transactions: GoDaddy launches Smart Terminal after Poynt acquisition (2021) (accessed October 12, 2026)
  9. Square: Pricing (accessed October 12, 2026)
  10. Shopify: POS pricing (accessed October 12, 2026)
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