On this page14 sections
- Ratings and complaints
- Jabra Enhance vs. competitors
- Pricing
- Step by step
- Jabra Enhance legitimacy and licensing
- Jabra Enhance models in 2026
- How much Jabra hearing aids cost
- Jabra Enhance complaints and how to avoid problems
- Returns, warranty and the 100-day trial
- OTC hearing aid rules and when to see a professional
- Who should skip Jabra Enhance
- What customers say
- Alternatives
- FAQ
Jabra Enhance suits adults with mild to moderate hearing loss who own a compatible smartphone and want remote help from licensed hearing specialists instead of clinic visits. It is a legitimate seller of FDA-cleared, self-fitting OTC hearing aids, owned by Danish hearing aid maker GN. The new M series costs $1,195 to $1,995 a pair and includes a 100-day refund window, a 3-year warranty and 3 years of remote audiology care. The weak spots are phone and email support, which drives most complaints, and the fact that it is not meant for severe loss, sudden changes or one-sided symptoms.
- Owner
- GN, the Danish group behind ReSound and Jabra; the business began as the startup Lively and was acquired by GN in 20213
- Current models
- Enhance Select M1 $1,195, M2 $1,695 and M3 $1,995 per pair, as listed October 20261
- Discontinued
- Select 50R, 300 and 700, replaced by the M series in August 20265
- FDA status
- OTC self-fitting hearing aids; GN Hearing received 510(k) clearance K254108 for Jabra Enhance Select Self-fit on June 25, 20267
- Trial
- 100 days with a full refund, free shipping and returns, no restocking fee2
- Warranty
- 3 years, plus 3 years of loss and damage protection with a $195 deductible2
- Audiology care
- 3 years of remote adjustments and video appointments with licensed hearing specialists; extend for 2 years for $5002
- Who it is for
- Adults 18 and older in the U.S. with perceived mild to moderate hearing loss; a compatible smartphone or tablet is required2
Pros
- FDA-cleared self-fitting OTC aids from GN, a major hearing aid maker
- 100-day refund window with free return shipping
- 3-year warranty plus 3 years of loss and damage protection
- 3 years of remote adjustments by licensed hearing specialists
- Bluetooth streaming, hands-free calls and Auracast on every model
Cons
- Not for severe loss, sudden changes or loss in one ear
- Requires a compatible smartphone or tablet
- Support complaints about slow replies and missed callbacks
- Loss and damage claims carry a $195 deductible
- Older Select 50R, 300 and 700 models are discontinued
Best for: Adults with mild to moderate hearing loss who are comfortable with a smartphone app and want audiologist help without clinic visits.
Skip it if: Your hearing loss is severe, sudden or worse in one ear, or you want in-person fittings and adjustments.
Jabra Enhance vs. competitors
| Company | Price per pair | Fitting and support | Trial | Warranty |
|---|---|---|---|---|
| Jabra Enhance | $1,195 to $1,995 | Self-fitting test plus 3 years of remote audiology care | 100 days | 3 years, plus loss and damage ($195 deductible) |
| Audicus | $1,698 to $1,898 on the RIC models shown, or lease from $99 a month | Programmed to your hearing test; remote audiology | 100 days, you pay return shipping | 2 years |
| Audien | $98 to $689 | No fitting; phone support | 45 days | 1 year |
| Sony CRE series | Being discontinued; About $700 to $1,100, leftover stock | App only | Set by the seller | 1 year |
Jabra Enhance pricing at a glance
Jabra Enhance Select M series, as listed October 20261
| Model | Price per pair | Financing from | Noise handling | Size |
|---|---|---|---|---|
| Enhance Select M1 | $1,195 | $39/mo | Good hearing in noise, for quieter places and TV | Miniature, 1.10 inch |
| Enhance Select M2 | $1,695 | $55/mo | Better hearing in noise, standard adaptive listening | Miniature, 1.10 inch |
| Enhance Select M3 | $1,995 | $65/mo | Best hearing in noise, Auto Focus speech tracking, TapControl | Micro, 1.03 inch |
All three are rechargeable receiver-in-ear aids with a portable charging case, Bluetooth streaming and hands-free calls on Apple and Android, LE Audio and Auracast, and an IP68 rating. Financing is through Bread Pay (Comenity Capital Bank) at 0% to 34.99% APR. FSA and HSA cards are accepted. Sales tax depends on your state.
Jabra Enhance, step by step
Check if you are a candidate
Take the free online hearing test with headphones or upload an audiogram from the last few months. The aids are for adults with mild to moderate loss.
Order a pair
Buy the M1, M2 or M3 online or by phone; free FedEx shipping usually takes 5 to 7 business days.
Fit them with the app
Run the FDA-cleared self-fitting test in the Jabra Enhance Select app, and book an optional video orientation with a licensed hearing specialist.
Get remote adjustments
Request tuning in the app or by video for 3 years; new settings are sent straight to the hearing aids.
Return within 100 days if needed
Call or email within the trial for a full refund with free return shipping and no restocking fee.
Jabra Enhance legitimacy and licensing
Yes. Jabra Enhance is the online hearing aid business of GN, a Danish company that also makes ReSound hearing aids and Jabra headsets. It started as the startup Lively, which GN bought in 2021 and combined with Jabra in 2022. Its own site now also calls the business Jabra Hearing.
The M series hearing aids are sold over the counter as FDA-cleared self-fitting devices, which means they went through FDA review beyond the basic OTC listing. GN Hearing received 510(k) clearance K254108 for Jabra Enhance Select Self-fit on June 25, 2026. The BBB rates Jabra Enhance an A, and it has been accredited since June 2024.
Jabra Enhance models in 2026
In August 2026 Jabra Enhance replaced the Select 50R, 300 and 700 with three M series models. All are rechargeable receiver-in-ear aids with a portable charging case, Bluetooth streaming, hands-free calls on iPhone and Android, Bluetooth LE Audio and Auracast, and an IP68 rating against dust and water.
- Select M1 ($1,195): the budget model, aimed at TV and quieter places.
- Select M2 ($1,695): stronger noise reduction and automatic volume for groups.
- Select M3 ($1,995): the smallest model at 1.03 inches, with Auto Focus speech tracking and TapControl for answering calls.
If you see the older 300 or 700 sold elsewhere, check what support comes with it. Jabra Enhance says aids bought from other merchants may not include audiology services and can have a different trial, warranty and loss coverage.
How much Jabra hearing aids cost
Direct prices are $1,195, $1,695 and $1,995 per pair. That includes the aids, a charging case, a year of wax guards and domes, 3 years of remote audiology care, a 3-year warranty and 3 years of loss and damage protection. Financing through Bread Pay runs from 0% to 34.99% APR depending on credit, and FSA and HSA cards are accepted.
Insurance may reimburse part of the cost, but Jabra Enhance does not bill insurers directly or guarantee reimbursement. If your plan needs a diagnosis code, you need an audiogram signed by an audiologist or doctor from within six months before your purchase. After 3 years you can extend warranty, loss coverage and audiology care for 2 years for $500.
What customers say about Jabra Enhance
Recurring themes across the review sites and complaint records listed above, not individual quotes.
Common praise
- Prices well below clinic-fitted hearing aids
- Easy online ordering and fast delivery
- Remote adjustments by audiologists over video
- Comfortable, discreet fit and good app control
Common complaints
- Hard to reach support by phone or email, with missed callbacks
- Form-letter replies that do not address the specific problem
- Devices failing after two to three years, near or after the warranty ends
- Promised supplies or replacements not arriving
Jabra Enhance complaints and how to avoid problems
The BBB lists 33 complaints against Jabra Enhance in three years, and its small Trustpilot page scores 2.6 out of 5. The repeated issues are support: unanswered emails, long holds, missed callbacks and generic replies. Some buyers also report devices that stopped working after two to three years, close to the end of coverage.
To protect yourself, book your video orientation in the first weeks so problems surface inside the 100-day window, keep your order number and dates, and put warranty requests in writing. If a claim stalls, a BBB complaint is a reasonable next step.
Returns, warranty and the 100-day trial
If you buy directly and are not satisfied within 100 days, Jabra Enhance refunds the whole order, including sales tax, with free return shipping and no restocking fee. Start a return by calling (800) 854-2772 or by email. The warranty and the loss and damage protection both last 3 years; loss or damage replacements carry a $195 deductible. Lifetime support covers troubleshooting for the supported life of the device, typically five years or more after the model was last sold.
OTC hearing aid rules and when to see a professional
Since 2022, the FDA has allowed hearing aids for perceived mild to moderate loss to be sold without a prescription to adults 18 and older. OTC aids are not meant for severe loss. Jabra Enhance’s own labeling says to see a doctor, preferably an ear, nose and throat specialist, if your hearing changed suddenly in the past six months, is worse in one ear, comes with ringing in only one ear, dizziness, pain, drainage or heavy ear wax. A full hearing exam can also rule out causes a hearing aid will not fix.
Who should skip Jabra Enhance
Look elsewhere if you have severe or profound loss, need in-person fittings, do not use a smartphone or tablet, or want the lowest possible price. Veterans should check VA hearing benefits first, and people with Medicare Advantage should see whether their plan includes hearing aid coverage before paying out of pocket.
Alternatives to Jabra Enhance
- Audien Far cheaper, from $98 a pair, if you want a basic OTC aid and can live without custom programming or audiologist support. Read review
- Audicus Another online, audiologist-supported option that also offers monthly leasing if you would rather not pay upfront. Read review
- AirPods Pro Hearing Aid feature If you already own compatible AirPods Pro and an iPhone, the FDA authorized this OTC hearing aid software in 2024 for adults with perceived mild to moderate loss.
- A hearing exam and clinic fitting The better route for severe, sudden or one-sided loss; Medicare Part B covers diagnostic hearing exams a doctor orders, though not hearing aids.
Jabra Enhance reviews
Written by readers, read by our moderators, never edited by the company.
No reader reviews yet. If you have used Jabra Enhance, yours will be the first.
Write a reviewHow do I know I can trust these reviews about Jabra Enhance?
- Every reviewer confirms an email address before a review can publish.
- Our moderators read every review before it publishes.
- Companies can respond publicly but can never edit, hide or remove a review.
- Paying BestGuide never changes the reader rating or which reviews publish.
Frequently asked questions
Who makes Jabra hearing aids?
GN, a Danish company that also owns ReSound and the Jabra audio brand. Jabra Enhance began as the online startup Lively, which GN acquired in 2021.
How much do Jabra Enhance hearing aids cost?
As listed in October 2026, the Select M1 is $1,195, the M2 $1,695 and the M3 $1,995 per pair. Prices include 3 years of remote audiology care, a 3-year warranty and loss and damage protection.
Are the Jabra Enhance Select 300 and 700 discontinued?
Yes. Jabra Enhance replaced the Select 50R, 300 and 700 with the M1, M2 and M3 in August 2026. Existing owners keep support for the supported life of the device.
Are Jabra Enhance hearing aids FDA approved?
They are FDA-cleared OTC self-fitting hearing aids rather than approved through premarket approval. GN Hearing received 510(k) clearance for Jabra Enhance Select Self-fit on June 25, 2026.
Is Jabra Enhance worth it?
It can be if you have mild to moderate loss and value remote audiologist help, a 100-day trial and a 3-year warranty. If you want the lowest price and no fitting, cheaper OTC aids exist; if your loss is severe, a clinic is the better choice.
What is the Jabra Enhance return policy?
Buy directly and you have 100 days to return the aids for a full refund, with free return shipping and no restocking fee. Aids bought from other retailers may have a different trial.
Does insurance cover Jabra hearing aids?
Some plans reimburse OTC hearing aids, but Jabra Enhance does not guarantee it. Check with your insurer first; if a diagnosis code is needed, you will need a recent signed audiogram.
Can I use FSA or HSA funds for Jabra Enhance?
Yes. Jabra Enhance accepts FSA and HSA cards and can split payment between an FSA or HSA card and another card.
Do Jabra Enhance hearing aids work with iPhone and Android?
Yes. The M series streams calls and audio and supports hands-free calls on compatible Apple and Android devices, and a compatible phone or tablet is required for the app.
How long do Jabra hearing aids last?
Jabra Enhance points buyers to the expected service lifetime in each user guide and does not publish a single figure. The warranty and loss and damage protection last 3 years and can be extended for 2 years for $500.
Sources (15)
Facts on this page come from company websites, government agencies and regulators, checked on the dates shown. Editorial standards
- Jabra Enhance: Compare Enhance Select models and prices (accessed October 12, 2026)
- Jabra Enhance: Frequently asked questions (accessed October 12, 2026)
- Jabra Enhance: About us (accessed October 12, 2026)
- Jabra Enhance: How it works (accessed October 12, 2026)
- HearingTracker: Jabra Enhance launches new M series of self-fitting OTC hearing aids (accessed October 12, 2026)
- Hearing Health and Technology Matters: Jabra Enhance expands OTC lineup with new M series (August 18, 2026) (accessed October 12, 2026)
- FDA: 510(k) premarket notification K254108, Jabra Enhance Select Self-fit (accessed October 12, 2026)
- BBB: Jabra Enhance business profile (accessed October 12, 2026)
- Trustpilot: Jabra Enhance reviews (accessed October 12, 2026)
- Apple App Store: Jabra Enhance Select (accessed October 12, 2026)
- FDA: OTC hearing aids, what you should know (accessed October 12, 2026)
- Audicus: Pricing (accessed October 12, 2026)
- Audien Hearing: Hearing aids (accessed October 12, 2026)
- FDA: FDA authorizes first over-the-counter hearing aid software (accessed October 12, 2026)
- Medicare.gov: Hearing aids coverage (accessed October 12, 2026)
BestGuide is free to use. Some companies we review pay us when you visit their site or contact them through us. Compensation may influence which companies we feature and their order. It doesn't change what our reviews say. Advertising disclosure