4.2/5
Noble Gold Service Evaluation
Key Takeaway: Noble Gold Investments
Noble Gold Investments is a legitimate BBB A+ accredited precious metals dealer and Gold IRA provider headquartered at 16830 Ventura Blvd #326, Encino, CA 91436-1725. The company has maintained BBB accreditation since January 23, 2017, holds approximately a 4.97/5 star average across 258+ BBB customer reviews, has been in business for 10 years (founded May 14, 2016 by Collin Plume and co-founder Charles Thorngren, who departed November 2020), and currently operates under sole ownership by President/CEO Collin Plume. Noble Gold’s $20,000 IRA minimum is lower than many competitors (Augusta $50,000), and its Texas-based depository option and Royal Survival Packs are genuine differentiators. With approximately 4 to 5 BBB complaints in 3 years (all resolved) and no significant regulatory enforcement history, Noble Gold has earned a strong industry reputation.
Noble Gold Investments is worth considering for investors who want a lower-barrier entry into Gold IRAs, but understanding the fees, minimums, and complaint record before committing is essential. When considering a Gold IRA to protect your retirement savings, finding a company that balances expertise with accessibility is key. Noble Gold Investments has carved out a niche in the precious metals industry by offering lower entry barriers than many of its competitors and focusing on investor education. In this Noble Gold review, we will explore their services, fees, and reputation to help you decide if they are the right partner for your portfolio.
While Noble Gold is a strong contender, it is always wise to look at the broader market before committing. Compare Noble Gold with other top-rated companies to ensure you are getting the best deal for your specific needs.
How Noble Gold Works
Noble Gold aims to simplify the often complex process of diversifying retirement funds with physical precious metals. Their process is designed to be streamlined, taking clients from application to asset delivery quickly.
To get started, you open a Gold IRA account by filling out a form on their website or calling a representative. Once the paperwork is filed, Noble Gold helps you fund the account via a rollover from an existing custodian (like a 401k or traditional IRA). After the funds clear, you select your precious metals (gold, silver, platinum, or palladium) with the guidance of their specialists. Finally, your assets are shipped to a secure depository. A unique aspect of their service is the option to store metals in a Texas-based depository, which appeals to many investors looking for domestic, non-coastal storage solutions.
Noble Gold Fees
Noble Gold charges flat annual fees rather than percentage-based fees, which benefits investors with larger account balances. Fee transparency is an area where Noble Gold performs well relative to competitors.
- Account setup fee: $80 (one-time)
- Annual IRA maintenance fee: $150/year (flat, not percentage-based)
- Storage fee: $100/year (Texas International Depository or other approved facilities)
- Total annual cost: Approximately $250/year after the first year (some sources cite $275/year depending on segregated vs. commingled storage selection)
- Minimum for Gold IRA: $20,000
- Minimum for cash purchases: $5,000 (Royal Survival Packs and direct purchases)
Noble Gold does not publish spot metal prices online; you must speak with a representative to get current pricing. This is a common industry practice but worth knowing before you call. The flat fee structure means a $50,000 account pays the same annual fee as a $500,000 account, making Noble Gold proportionally more cost-effective at higher balances. When comparing Gold IRA storage fees with competitors, also check whether quotes are for segregated vault storage (more expensive) or commingled storage.
Pros and Cons
Every investment company has strengths and weaknesses. Here is a breakdown of what we found during our Noble Gold review.
| Pros | Cons |
|---|---|
| Low Minimums: $20,000 IRA minimum and $5,000 cash entry, lower than many Gold IRA competitors (Augusta $50,000, Goldco $25,000). | No Online Pricing: You must speak to a representative to get current metal pricing (common industry practice but reduces upfront transparency). |
| Texas Storage Option: Domestic depository partnership for investors who prefer non-coastal storage. | Newer Company: Founded May 14, 2016, shorter track record than decades-old competitors like Birch Gold (2003) or Goldco (2006). |
| Royal Survival Packs: Pre-selected metal mixes designed for liquidity in emergencies, starting at $5,000 entry. | Annual Fees on Small Accounts: $250/year flat ($150 maintenance + $100 storage) is proportionally higher on accounts near the $20,000 minimum (1.25% annually). |
| Educational Focus: Strong emphasis on teaching clients rather than hard-selling, consistent positive theme across customer reviews. | $20,000 IRA Minimum: Accessible compared to Augusta ($50,000) but still a barrier for small investors compared to Birch Gold ($10,000). |
| BBB A+ Accredited Since 2017: Accredited since January 23, 2017, approximately 4.97/5 stars across 258+ BBB customer reviews as of 2026. | Co-founder Departure 2020: Co-founder Charles Thorngren departed November 2020 to launch Legacy Precious Metals (currently F-rated on BBB). Plume now serves as sole owner. |
Noble Gold Complaints
Noble Gold’s complaint record is remarkably clean for a company of its size and tenure. The BBB profile shows approximately 4 to 5 total complaints in the past 3 years and 1 to 2 complaints closed in the past 12 months, a low volume relative to the company’s customer base. Noble Gold has responded to all BBB complaints on record.
The most common complaint themes in the precious metals IRA industry, and occasionally mentioned in Noble Gold’s BBB record, involve communication delays during account setup and questions about pricing at the point of purchase. Noble Gold proactively addresses most negative feedback, which the BBB notes as part of its A+ accreditation assessment.
Across independent review platforms, Noble Gold customers most frequently praise their account representatives by name, cite clear explanations of the rollover process, and highlight responsive follow-up communication. Customer Andrew L’s recent BBB review noted: “Always informative and they check in on you from time to time.” Customer Susie S noted Noble Gold is “extremely easy to work with. Helpful, informative, does what he says he will do.” Customer James B added: “After speaking with Mr. [representative], Im very confident he very concerned about his clients and will do everything he can possibly do to ensure his clients success.” This pattern of personalized service is a consistent theme in Noble Gold’s positive reviews on BBB and on Trustpilot (4.9/5 across 763+ reviews) and TrustLink (5/5 across 124 reviews).
Noble Gold Lawsuit History
There is no significant or documented lawsuit history associated with Noble Gold Investments as of 2026. The company has not been the subject of regulatory action by the CFTC, SEC, or FTC, the three primary regulatory bodies that oversee precious metals dealers and IRA custodians in the United States.
Searches for “noble gold investments lawsuit” are common among due-diligence researchers before committing retirement funds to any company. In Noble Gold’s case, the absence of regulatory enforcement actions or class-action litigation is a positive indicator. The BBB shows approximately 4 to 5 complaints in 3 years, none of which escalated to legal action. Noble Gold’s response rate to BBB complaints contributes to its A+ rating and its accreditation history dating to January 23, 2017.
Noble Gold BBB Status
Noble Gold Investments is BBB Accredited with an A+ rating, the highest rating the BBB issues. The company has maintained BBB accreditation since January 23, 2017, and its BBB file was first opened August 19, 2016. The full BBB profile data verified directly from the Better Business Bureau in May 2026 is as follows:
- BBB Rating: A+
- BBB Accreditation: Yes, accredited since 1/23/2017
- BBB File Opened: 8/19/2016
- BBB Customer Reviews: Approximately 4.97/5 stars across 258+ reviews (count grows over time; industry references cite 216, 253, 258, or higher across different review snapshots)
- Complaints (3 years): Approximately 4 to 5 total
- Complaints closed (12 months): 1 to 2
- Business address: 16830 Ventura Blvd #326, Encino, CA 91436-1725
- Local BBB: BBB of Los Angeles and Silicon Valley
- President/CEO: Mr. Collin Plume
- Years in Business: 10
- Business Started: 5/14/2016
- Business Incorporated: 5/24/2016
- Type of Entity: Limited Liability Company (LLC)
- Alternate Names: Noble Gold, Golden Bull, LLC
- Business Categories: Precious Metal Dealers, Bullion Coin Dealers
- Products and Services (per BBB): Gold Coins, Gold IRA, Palladium Coins, Platinum Coins, Precious Metals Investing, Rare Coins, Silver Coins, Silver IRA
- Social Media on BBB profile: YouTube, X, Facebook, Instagram, LinkedIn
Important Information on BBB Profile
The BBB profile for Noble Gold Investments includes an “Important Information” notice from the Better Business Bureau: “Please understand that you may file a complaint with BBB now, even if you have not contacted the business directly about the matter in question, or at any time in the process of working with the business. Noble Gold Investments invites consumers with complaints to contact their customer service department directly at: ClientSolutions@NobleIRA.com.”
This notice is standard BBB practice and reflects Noble Gold’s stated preference to resolve customer concerns directly through its customer service department before they escalate to formal BBB complaints. This consumer-facing transparency is consistent with the company’s A+ accreditation standing.
Licensing Information
The BBB profile includes a regulatory disclaimer: “This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.” Investors should independently verify state-level licensing requirements for precious metals dealers and self-directed IRA custodians in their state of residence before opening any Gold IRA account.
Company Statement (per BBB profile)
Noble Gold’s official “About This Business” statement on the BBB profile reads: “We aim to give our clients a safe and easy way to buy precious metals, offering friendliness, honesty and an in-depth understanding of how to increase investment value for them.”
Noble Gold vs Goldco vs Augusta vs Birch Gold
| Feature | Noble Gold | Goldco | Augusta | Birch Gold |
|---|---|---|---|---|
| IRA minimum | $20,000 | $25,000 | $50,000 | $10,000 |
| Annual fees | ~$250 flat | ~$260 flat | $200 flat | ~$180 flat |
| BBB rating | A+ Accredited | A+ Accredited | A+ Accredited | A+ Accredited |
| Storage options | Texas + national | National | National | National |
| Founded | 2016 | 2006 | 2012 | 2003 |
| Unique feature | Royal Survival Packs, Texas storage | Silver IRA incentives | 1-on-1 web conference | In-kind distributions |
Is Noble Gold Legit?
Yes, Noble Gold is a legitimate company with a strong reputation in the industry. They hold an A+ rating with the Better Business Bureau (BBB) and have been BBB Accredited since January 23, 2017. The company’s approximately 4.97/5 star average across 258+ BBB customer reviews is among the highest in the Gold IRA sector. Noble Gold also holds an AAA rating with the Business Consumer Alliance (BCA), 4.9/5 stars on Trustpilot (763+ reviews), and 5/5 stars on TrustLink (124 reviews).
Noble Gold was founded May 14, 2016 by Collin Plume (current sole owner, President/CEO) and co-founder Charles Thorngren, who departed in November 2020 to launch Legacy Precious Metals (a separate company that currently holds an F rating on BBB due to unresolved customer complaints, unrelated to Noble Gold operations). Plume has over 15 years of experience in property insurance, commercial real estate, and precious metals investment, and has been featured in Forbes, Fox News, Kitco, Kiplinger, and Seeking Alpha.
When researching Noble Gold complaints, we found very few issues reported. Most negative feedback is minor and typically involves misunderstandings regarding spot prices versus retail pricing, which the company proactively resolves. Their high customer satisfaction scores suggest they are a trustworthy operator in the precious metals space. The company’s headquarters at 16830 Ventura Blvd #326, Encino, CA 91436-1725 houses operations that include both IRA and direct-purchase services.
Final Verdict
Noble Gold Investments is an excellent choice for investors who are new to precious metals or those who want to start with a smaller capital commitment. Their educational approach and unique Texas storage option set them apart from the crowd. Our Noble Gold review concludes that while they lack the long history of some industry giants (Birch Gold 2003, Goldco 2006), their A+ BBB accreditation since 2017, low complaint volume (4 to 5 in 3 years), high customer satisfaction scores across multiple platforms, and accessible $20,000 IRA minimum make them a solid contender. The co-founder transition (Thorngren departed November 2020) is publicly documented and has not appeared to affect Noble Gold’s operational quality under Plume’s continued leadership.
If you are ready to secure your financial future but want to see how they stack up against the competition, check our full guide. See our top recommendations in our Gold IRA Buyer’s Guide.
Frequently Asked Questions
Is Noble Gold a legitimate company?
Yes, Noble Gold is a legitimate, highly-rated precious metals dealer and Gold IRA provider. They are BBB Accredited with an A+ rating (since January 23, 2017), hold an AAA rating with the Business Consumer Alliance (BCA), and carry approximately a 4.97/5 star average across 258+ BBB customer reviews. The company also holds 4.9/5 stars on Trustpilot (763+ reviews) and 5/5 stars on TrustLink (124 reviews).
What is the minimum investment for Noble Gold?
The Noble Gold IRA minimum is $20,000. For direct cash purchases such as Royal Survival Packs, the entry point is as low as $5,000, making Noble Gold accessible to a wider range of investors than competitors with $50,000 minimums (Augusta) or $25,000 minimums (Goldco).
What are Noble Gold’s fees?
Noble Gold charges an $80 one-time setup fee, a $150/year flat IRA maintenance fee, and approximately $100/year for storage at their Texas or other approved depositories. Total annual cost after the first year is approximately $250, billed on a flat-rate basis regardless of account size. Some sources cite $275/year depending on segregated vs. commingled storage selection.
Is Noble Gold BBB accredited?
Yes. Noble Gold Investments is BBB Accredited with an A+ rating. The company has maintained accreditation since January 23, 2017, and its BBB file was first opened August 19, 2016. The BBB shows approximately 4 to 5 complaints in 3 years (all responded to), and an approximately 4.97/5 star customer review average across 258+ reviews as of 2026.
Who owns Noble Gold?
Noble Gold Investments is led by Collin Plume, who serves as President/CEO and current sole owner. The company was founded May 14, 2016 by Plume and co-founder Charles Thorngren. Thorngren departed in November 2020 to launch Legacy Precious Metals (a separate company unrelated to Noble Gold). Plume has continued as Noble Gold’s central decision-maker since 2020. The company operates under the alternate names Noble Gold and Golden Bull, LLC, headquartered at 16830 Ventura Blvd #326, Encino, CA 91436-1725.
Where does Noble Gold store precious metals?
Noble Gold offers storage at the Texas Precious Metals Depository, a unique domestic option for investors who prefer non-coastal storage. They also work with other IRS-approved depositories across the United States. All storage facilities are insured and audited. Investors can choose between segregated vault storage (separate from other clients’ metals, typically higher fees) and commingled storage (pooled with other clients’ metals, lower fees).
How does Noble Gold compare to Goldco?
Noble Gold’s $20,000 IRA minimum is lower than Goldco’s $25,000 requirement. Both hold BBB A+ accreditation and charge comparable flat annual fees (approximately $250 vs. $260). Noble Gold’s advantages are the Texas storage option and Royal Survival Packs. Goldco’s advantages are a longer operating history (founded 2006 vs. 2016) and broader celebrity endorsement profile.
Does Noble Gold have any lawsuits?
There is no significant or documented lawsuit history associated with Noble Gold Investments as of 2026. The company has not been the subject of CFTC, SEC, or FTC regulatory action. The BBB shows approximately 4 to 5 complaints in 3 years, none of which escalated to legal proceedings.
What are Noble Gold’s Royal Survival Packs?
Royal Survival Packs are pre-curated sets of physical precious metals (typically silver coins) designed for emergency liquidity. They are available for direct cash purchase with a $5,000 minimum and are shipped directly to the buyer rather than held in a depository. Larger packs include Noble Baron ($25,000), Noble Viscount ($50,000), and Noble Earl ($100,000). They are one of Noble Gold’s most distinctive product offerings.
Can I roll over a 401(k) to Noble Gold?
Yes. Noble Gold specializes in IRA rollovers from 401(k), traditional IRA, Roth IRA, TSP, and other qualified retirement accounts. A Noble Gold representative walks clients through the rollover process step by step. The $20,000 minimum applies to new Gold IRAs funded via rollover.
What metals does Noble Gold offer?
Per the BBB profile, Noble Gold offers Gold Coins, Gold IRA, Palladium Coins, Platinum Coins, Precious Metals Investing, Rare Coins, Silver Coins, and Silver IRA. Products meet IRS purity requirements for IRA eligibility (American Gold Eagles, Canadian Gold Maple Leafs, and other IRS-approved bullion). Silver, platinum, and palladium selections are available but more limited than gold.
How long has Noble Gold been in business?
Noble Gold was founded May 14, 2016 and incorporated May 24, 2016. As of 2026, the company has been in business for 10 years per its BBB profile. While newer than competitors like Birch Gold (2003) or Goldco (2006), Noble Gold’s BBB A+ accreditation since January 2017 and clean complaint record speak to the quality of its operations.
How do I contact Noble Gold?
Noble Gold can be contacted via their official website at noblegoldinvestments.com. The company’s headquarters is at 16830 Ventura Blvd #326, Encino, CA 91436-1725. Per the BBB profile, Noble Gold invites customers with complaints to contact their customer service department directly at ClientSolutions@NobleIRA.com before filing with the BBB.