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Allied Van Lines Review: Reliable Long Distance Moving Company

Allied Van Lines is a Fort Wayne, Indiana van line founded in 1928 and owned by Sirva. It is federally licensed for household goods (USDOT 76235), and moves are handled by local Allied agents.

Allied Van Lines Reliable Long Distance Moving Company BestGuide rating
4.1/5 BestGuide rating: 4.1 out of 5. Set by our editors from reputation, services, transparency, customer satisfaction and scale. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner.

Best for: Long-distance, international or corporate moves where you want a national van line with packing, storage and a formal claims process.

On this page13 sections
  1. Ratings and complaints
  2. Allied Van Lines vs. competitors
  3. Step by step
  4. Allied Van Lines legitimacy and licensing
  5. Allied Van Lines cost
  6. How an Allied move works
  7. Allied Van Lines complaints
  8. Valuation, claims and arbitration
  9. Deposits and canceling
  10. Who should skip Allied
  11. What customers say
  12. Alternatives
  13. FAQ
Our verdict

Allied Van Lines suits long-distance and international moves where you want a big network, packing, storage and a guaranteed-date small shipment option. It is a legitimate, licensed interstate mover with an A+ BBB rating, BBB accreditation since 2012 and a Satisfactory federal safety rating. The tradeoffs: prices are not published, the local agent you get matters a lot, its trucks were put out of service in 30.3% of roadside vehicle inspections over two years (national average 22.26%), and complaints center on damage claims. Get a binding estimate after a survey and choose Full Value Protection.

License
Allied Van Lines, Inc., USDOT 76235, MC-15735; active, authorized as a household goods motor carrier and broker1
Safety rating
Satisfactory (FMCSA)1
Roadside inspections
955 in 24 months to October 11, 2026; vehicle out-of-service rate 30.3% (national 22.26%), driver 4.2% (national 6.67%)1
Crashes
38 reportable crashes in 24 months: 0 fatal, 9 injury, 29 tow-away1
Fleet
1,056 power units and 1,944 drivers on its federal filing1
Owner
Sirva, which also owns northAmerican Van Lines and Global Van Lines3
Price guide
Allied says a full-service New York to California move ranges from over $4,000 to nearly $9,000 before fuel and extras4
Small moves
Allied Express: guaranteed price and delivery date, with $75 for each day it is late (conditions apply)5

Allied Van Lines ratings and complaint records

  • BBB A+ Allied Van Lines, Inc., Fort Wayne, IN; accredited since January 10, 2012; 62 complaints in the last 3 years and 39 customer reviews View source
  • FMCSA SAFER Satisfactory Vehicle out-of-service rate 30.3% of 518 vehicle inspections versus 22.26% national average; 38 crashes, none fatal, in 24 months View source
  • Trustpilot 2.0 out of 5 Only 10 reviews, all one star, unclaimed profile; too few to judge but they match BBB complaint themes View source
  • Allied's own site 4.6 out of 5 12,096 customer reviews collected and displayed by Allied View source

Pros

  • Licensed interstate carrier with a Satisfactory federal safety rating and no fatal crashes in two years
  • A+ BBB rating and accreditation since 2012
  • Domestic, international, corporate, military and auto transport moves
  • Allied Express small shipments with a guaranteed delivery date or $75 a day
  • Formal claims form and arbitration program for disputes

Cons

  • No published prices; quotes come after a survey
  • Vehicle out-of-service rate of 30.3%, well above the 22.26% national average
  • Your experience depends on the local agent who handles the move
  • Complaints focus on damage, low claim offers and missed dates
  • Its quote form asks for consent to autodialed calls and texts

Best for: Long-distance, international or corporate moves where you want a national van line with packing, storage and a formal claims process.

Skip it if: You are moving locally or have a small budget, since a local licensed mover or a moving container often costs less.

Allied Van Lines vs. competitors

Allied Van Lines compared with competitors
CompanyVehicle out-of-service rate (24 months)Driver out-of-service rateBBBPricing
Allied Van Lines 30.3% of 518 vehicle inspections4.2%A+, accredited, 62 complaints in 3 yearsQuote after survey or online InstaQuote range
North American Van Lines 31.4%4.1%A+, accredited, 51 complaints in 3 yearsQuote after survey
United Van Lines 24.2%3.4%A+, not accredited, 79 complaints in 3 yearsBinding quote after survey
Mayflower 24.3%3.1%Corporate profile not rated; parent UniGroup A+, accreditedBinding quote after survey

Allied Van Lines, step by step

  1. Request a quote

    Use Allied's online form or call 800-689-8684 to get an InstaQuote range or speak with an estimator.

  2. Survey

    A local Allied agent surveys your belongings in person or by video.

  3. Get a written estimate

    Ask for a binding estimate, choose Full Value Protection, and get deposit and cancellation terms in writing.

  4. Pack, load and track

    Choose full, partial or self packing, then track your shipment online until delivery.

  5. Inspect and claim

    Note damage on the delivery paperwork and file a claim within 9 months using Allied's claim form.

Allied Van Lines legitimacy and licensing

Yes. Allied Van Lines, Inc. is registered with the Federal Motor Carrier Safety Administration under USDOT 76235 and MC-15735, with active authority as a household goods motor carrier and broker. Its federal safety rating is Satisfactory. It is based in Fort Wayne, Indiana, says it has moved households since 1928, and is part of Sirva, which also runs northAmerican Van Lines and Global Van Lines.

The BBB rates Allied A+ and has accredited it since January 10, 2012, with 62 complaints in the last three years. Texas moves within the state run under TxDMV No. 7143.

Watch for look-alikes. Many brokers and rogue movers use names close to big van lines. Before you pay a deposit, check that the USDOT number on your estimate is 76235 or belongs to the Allied agent named on your paperwork.

Allied Van Lines cost

Allied does not publish rates. Its site offers an online InstaQuote range and a guaranteed rate by phone, and a final price comes after an in-home or virtual survey. Allied’s own cost guide says a full-service move from New York to California can run from over $4,000 to nearly $9,000 before fuel, with packing, specialty items, storage and fees such as stairs or elevators extra.

Ask for a binding estimate, which fixes the price for the services listed. With a non-binding estimate, federal rules say you only have to pay 110% of the estimate at delivery to get your goods, but the remaining charges can be billed later. Get at least two other quotes from licensed movers for the same inventory.

How an Allied move works

Allied works through a network of local agents. You request a quote online or at 800-689-8684, an agent surveys your home in person or by video, and you get a written estimate. You then choose services such as full or partial packing, storage, auto transport or crating, book load and delivery dates, and track the shipment online.

For smaller moves, Allied Express offers a guaranteed price with scheduled load and delivery dates, and Allied says it pays $75 for each day it is late, subject to conditions. You can choose whether Allied or you do the packing.

What customers say about Allied Van Lines

Recurring themes across the review sites and complaint records listed above, not individual quotes.

Common praise

  • Careful crews and good communication, in reviews Allied shows on its own site
  • Wide range of services, including international moves and storage
  • Online shipment tracking

Common complaints

  • Damaged or missing items
  • Slow claims and low settlement offers
  • Missed or changed delivery dates
  • Hard to reach staff once problems start

Allied Van Lines complaints

The BBB lists 62 complaints in three years. Trustpilot has only 10 reviews, all one star, which is too few to measure the company but matches the BBB pattern: damaged or missing items, slow claims with low settlement offers, missed or changed delivery dates, and trouble reaching someone who can fix the problem. Allied’s own site shows 4.6 out of 5 from 12,096 reviews, but those are collected and displayed by the company.

Federal inspection data adds context. In the 24 months to October 11, 2026, 30.3% of roadside vehicle inspections put an Allied truck out of service, compared with a 22.26% national average, while the driver out-of-service rate (4.2%) was below average.

Valuation, claims and arbitration

Every interstate mover must offer two options. Full Value Protection makes the mover repair or replace lost or damaged items or pay their value, and it costs extra. If you waive it in writing, you get released value, which pays only 60 cents per pound per article, so a damaged 100 pound dresser would bring $60. Allied notes that items you pack yourself can be harder to claim.

You have 9 months from delivery to file a written claim. The mover must acknowledge it within 30 days and pay, deny or make an offer within 120 days. Allied has an online domestic claim form and asks you not to repair or throw away damaged items before inspection. If you disagree with the result on an interstate move, Allied offers an arbitration program.

Deposits and canceling

Allied does not publish a standard deposit or cancellation policy on its site, and terms can vary by agent. Before you book, get the deposit amount, refund rules and cancellation deadline in writing, and pay by credit card so you have dispute rights. Be wary of any mover that demands a large cash deposit before a survey.

Who should skip Allied

For a local move, a licensed local mover usually costs less than a national van line. If you are comfortable packing and loading yourself, a portable container such as PODS can cut the cost of a long move. And if price matters most, get quotes from at least two other van lines, since Allied’s price depends heavily on the agent and season.

Alternatives to Allied Van Lines

  • United Van Lines A larger fleet with a lower vehicle out-of-service rate, and Full Value Protection included in every first quote. Read review
  • Mayflower Publishes a cost guide by home size and offers Snapmoves containers for small moves. Read review
  • PODS Cheaper if you pack and load yourself and only need the container moved. Read review
  • Rental truck and friends The lowest cost for small local moves if you can do the lifting.

Allied Van Lines reviews

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Frequently asked questions

Is Allied Van Lines a good moving company?

It is a licensed, established van line with an A+ BBB rating and a Satisfactory federal safety rating. Results depend heavily on the local agent, and complaints focus on damage claims and delivery dates, so get a binding estimate and Full Value Protection.

Is Allied Van Lines legit or a scam?

Allied Van Lines, Inc. is legitimate, with active federal authority under USDOT 76235 and MC-15735. Scammers sometimes use similar names, so confirm the USDOT number on your estimate before paying.

How much does Allied Van Lines charge?

Allied does not publish rates. Its cost guide puts a full-service New York to California move at over $4,000 to nearly $9,000 before fuel and extras, and your quote depends on weight, distance, timing and services.

Who owns Allied Van Lines?

Allied is part of Sirva, which also owns northAmerican Van Lines and Global Van Lines.

Are Allied and North American Van Lines the same?

They share a parent, Sirva, and are both based in Fort Wayne, but they operate as separate van lines with separate USDOT numbers and agent networks.

How do I file a claim with Allied Van Lines?

Use Allied's online domestic claim form within 9 months of delivery. Keep damaged items for inspection, and expect acknowledgment within 30 days and a decision within 120 days under federal rules.

Does Allied offer full value protection?

Yes. Interstate movers must offer Full Value Protection, which repairs, replaces or pays the value of damaged items for an added charge. Released value is free but pays only 60 cents per pound per item.

What is Allied Express?

Allied's option for smaller shipments, with a guaranteed price and scheduled load and delivery dates. Allied says it pays $75 a day if it delivers late, subject to conditions.

How safe are Allied's trucks?

Allied has a Satisfactory FMCSA rating and no fatal crashes in the 24 months to October 11, 2026, but 30.3% of its roadside vehicle inspections resulted in an out-of-service order, above the 22.26% national average.

Sources (11)

Facts on this page come from company websites, government agencies and regulators, checked on the dates shown. Editorial standards

  1. FMCSA SAFER: Allied Van Lines Inc company snapshot (USDOT 76235) (accessed October 12, 2026)
  2. Allied Van Lines: Home page (accessed October 12, 2026)
  3. Sirva: Home page (family of brands) (accessed October 12, 2026)
  4. Allied Van Lines: Cross country moving costs (accessed October 12, 2026)
  5. Allied Van Lines: Express small shipments (accessed October 12, 2026)
  6. Allied Van Lines: Moving valuation coverage (accessed October 12, 2026)
  7. Allied Van Lines: Claim form (accessed October 12, 2026)
  8. BBB: Allied Van Lines, Inc. (accessed October 12, 2026)
  9. Trustpilot: Allied Van Lines reviews (accessed October 12, 2026)
  10. eCFR: 49 CFR Part 375, Appendix A, Your Rights and Responsibilities When You Move (accessed October 12, 2026)
  11. eCFR: 49 CFR 370.5 and 370.9 (claim acknowledgment and disposition) (accessed October 12, 2026)
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