On this page18 sections
- Ratings and complaints
- Morgan & Morgan Injury Law Firm vs. competitors
- Pricing
- Step by step
- How much does Morgan & Morgan take from a settlement?
- What comes out of your settlement besides the fee
- Morgan & Morgan legitimacy and licensing
- Introduction
- How Morgan and Morgan Works
- Stand Out Features
- Personal Injury Attorneys
- Class Action Lawyers and Large-Scale Litigation
- Morgan & Morgan complaints and record
- Your rights under a contingency fee contract
- When a different lawyer may be the better choice
- What customers say
- Alternatives
- FAQ
Morgan & Morgan does not publish one fee for every case: you pay a percentage of your settlement or verdict that is set in your signed contract, and nothing in attorney fees if there is no recovery. In Florida, where the firm is based, the Bar's presumed-reasonable cap is 33 1/3% of the first $1 million if a case settles before the defendant answers the lawsuit and 40% after, and case costs such as records, filing and expert fees usually come out of your share too. The firm is legitimate and very large, with 1,100+ attorneys and offices nationwide, but its BBB rating is a B with 361 complaints in three years, and Trustpilot reviews center on slow communication, so read your fee agreement line by line before you sign.
Your options
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Morgan & Morgan Injury Law Firm This review People with serious injuries, or claims in a mass tort, who want a firm with the resources to take a case to trial and are comfortable working with a large team.
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Pollock & Cohen LLP Alternative Whistleblowers with inside evidence of fraud on government programs, and groups harmed by the same corporate or government practice, especially in New York.
- Fee structure
- Contingency fee: a percentage of the settlement or verdict set in your retainer agreement; no attorney fee if there is no recovery; no published standard percentage1
- Florida fee cap
- Presumed reasonable: 33 1/3% of the first $1 million before an answer is filed, 40% after, then 30% of $1 to $2 million and 20% above $2 million; up to 5% more on appeal4
- Case costs
- Expenses like medical records, filing fees and expert witnesses are part of the case and are typically repaid from the settlement; health insurers and medical liens are also paid from the award2
- Firm size
- 1,100+ attorneys, offices in all 50 states and Washington, D.C.; says it has recovered $35 billion for 700,000+ clients5
- Referrals
- The firm says cases may be associated with, or referred to, other law firms as co-counsel or referral counsel5
- BBB
- Morgan & Morgan, P.A. (Orlando): B rating, not BBB accredited, 361 complaints in the last 3 years; business started November 22, 19886
- Trustpilot
- 1.4 out of 5 from 204 reviews; 87% are 1 star7
- Founder's bar status
- John Bryan Morgan, Florida Bar member since June 14, 1984, in good standing, no discipline in the last 10 years8
Pros
- No upfront cost and no attorney fee if there is no recovery
- Size and money to fund experts, investigations and trials, plus a large mass tort and class action practice
- Offices in all 50 states and Washington, D.C.
- Free case review
- In Florida, contingency contracts must follow the Bar's fee schedule and come with a written statement of client rights
Cons
- No published fee percentage; you only see the number in the contract
- Case costs are on top of the attorney fee and come out of your recovery
- Your case may be referred to or shared with another law firm
- B BBB rating with 361 complaints in three years, and Trustpilot reviews describe unanswered calls and slow updates
- Three of its lawyers were sanctioned in 2025 over AI-generated fake case citations, and a Massachusetts judge cited that in May 2026 when barring one of them from a case
Best for: People with serious injuries, or claims in a mass tort, who want a firm with the resources to take a case to trial and are comfortable working with a large team.
Skip it if: You want one lawyer who personally handles your file from start to finish and answers your calls directly; a smaller local firm may fit better.
Morgan & Morgan Injury Law Firm vs. competitors
| Company | Fee percentage published | Attorney fee if you lose | Footprint | BBB | Next step |
|---|---|---|---|---|---|
| Morgan & Morgan | No, set in your contract | None | 1,100+ attorneys, all 50 states and D.C. | B, not accredited, 361 complaints in 3 years | Visit site |
| Dan Newlin Injury Attorneys | No, set in your contract | None ("Pay Nothing Until We Win") | Orlando-based; attorney count not published | A+, accredited since 2019, 1 complaint in 3 years | |
| Any Florida personal injury lawyer (Bar rule) | Presumed-reasonable caps: 33 1/3% to 40% of the first $1 million | None on a contingency contract | Varies | Check the lawyer's Florida Bar profile |
Class action lawyers we reviewed
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Morgan & Morgan Injury Law Firm This review BestGuide rating: 4.5 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: People with serious injuries, or claims in a mass tort, who want a firm with the resources to take a case to trial and are comfortable working with a large team. -
Pollock & Cohen LLP BestGuide rating: 4.5 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Whistleblowers with inside evidence of fraud on government programs, and groups harmed by the same corporate or government practice, especially in New York. -
Marcus & Zelman BestGuide rating: 4.5 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: People with a documented credit report error, deceased reporting mistake, unlawful repossession or repeated unwanted robocalls who want a lawyer that does this work every day. -
Siri & Glimstad BestGuide rating: 4.5 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: People with a vaccine injury claim, a vaccine exemption or immigration vaccine waiver need, or a data breach or privacy class claim who want a firm with large teams in those niches. -
The Consumer Lawyers BestGuide rating: 4.5 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: People with a documented credit report, background check or tenant screening error that the company refused to fix and that cost them credit, housing or a job.
Morgan & Morgan Injury Law Firm pricing at a glance
Florida Bar presumed-reasonable personal injury fees, with a $100,000 example (the rule Morgan & Morgan's Florida contracts follow)4
| Stage of the case | Fee on first $1 million | Fee on $1 to $2 million | Fee above $2 million | Fee on a $100,000 recovery |
|---|---|---|---|---|
| Settled before the defendant answers | 33 1/3% | 30% | 20% | $33,333 |
| After an answer is filed, through trial | 40% | 30% | 20% | $40,000 |
| Appeal | Up to 5% more | Up to 5% more | Up to 5% more | Up to $45,000 |
Case costs (records, filing fees, experts) and any medical liens are paid from the recovery on top of the fee. Ask whether the percentage is applied to the gross recovery or to the amount left after costs. Other states set different rules, and your contract states your exact rate.
Morgan & Morgan Injury Law Firm, step by step
Free case review
You contact the firm by phone or online form. Morgan & Morgan says consultations are free and there is nothing to pay upfront.
Sign the contingency contract
The contract sets your fee percentage. In Florida you must first receive a Statement of Client's Rights, and you can cancel in writing within 3 business days without owing a fee.
Investigation and treatment
The firm gathers records, police reports and bills while you get medical care. Case costs are typically advanced and repaid from any recovery; confirm this in your contract.
Demand, negotiation and lawsuit if needed
The firm negotiates with the insurer. If the case goes into litigation and the defendant answers, the Florida fee cap rises from 33 1/3% to 40%.
Settlement and closing statement
In Florida, the lawyer must give you a closing statement listing every cost and each firm's fee, signed by you and the lawyers, before you are paid.
How much does Morgan & Morgan take from a settlement?
Morgan & Morgan works on contingency. You pay nothing upfront, and the firm’s fee is a percentage of your settlement or verdict that is written into the retainer agreement you sign at the start. If there is no recovery, you owe no attorney fee. The firm does not publish one standard percentage; it says the rate depends on the case, including how complex it is and whether it settles or goes to trial. Third-party sites that quote a fixed Morgan & Morgan rate are repeating the Florida Bar caps below, not a published firm policy.
State rules set the limits. In Florida, where Morgan & Morgan is headquartered, the Bar treats these amounts as reasonable for personal injury cases:
- Settled before the defendant files an answer: 33 1/3% of the first $1 million, 30% of the next $1 million, 20% above $2 million.
- After an answer is filed, through trial: 40% of the first $1 million, 30% of the next $1 million, 20% above $2 million.
- Appeal: an additional 5% may apply.
On a $100,000 settlement, that is $33,333 before an answer or $40,000 after, before costs and liens. Other states have different rules, and some case types have their own limits set by state law. Ask for the exact percentage at each stage in writing.
What comes out of your settlement besides the fee
The attorney fee is only one deduction. Morgan & Morgan explains that case expenses, such as medical records and reports, court filing fees, expert witnesses and consultants, are also paid out of a successful recovery, and that health insurers and other medical liens are repaid from the award. The firm says many firms advance these costs and recover them from the settlement, and that you typically do not repay them if the case is lost; confirm that point in your own contract.
Before you sign, ask: Is the fee calculated on the gross recovery or after costs are subtracted? Which costs will be charged, and is there an estimate? Will any other firm work on my case and share the fee? Florida’s Statement of Client’s Rights says your lawyer should tell you whether the fee is based on the gross or net amount, and that you can bargain over the percentage.
Morgan & Morgan legitimacy and licensing
Yes. Morgan & Morgan is a real and very large firm, founded by John and Ultima Morgan and registered with the BBB as starting in November 1988, with its headquarters in Orlando. It says it has 1,100+ attorneys, offices in all 50 states and Washington, D.C., and $35 billion recovered for more than 700,000 clients. John Morgan is a Florida Bar member in good standing with no discipline in the last 10 years. The firm advertises 150,000+ five-star reviews, which it says are based on select nationwide reviews.
Legitimate is not the same as a good fit. Independent review sites are mixed to poor, and the firm’s size means your case may be handled mainly by case managers, or referred to another firm. Before you sign, ask who your attorney will be and check that lawyer’s record with your state bar.
Introduction
Dealing with an accident, injury or unexpected medical bills can change your life in an instant. The process becomes even more overwhelming when insurance companies delay payments, deny claims or offer settlements that do not reflect the true cost of recovery. In these moments, many people turn to personal injury attorneys for help navigating the legal system and securing fair compensation.
Morgan and Morgan is one of the largest personal injury law firms in the United States, representing clients nationwide in accident claims, workplace injuries, wrongful death cases and large-scale mass tort and class action lawsuits. With more than 1,000 attorneys and decades of experience, the firm is known for taking on complex cases requiring significant resources, investigation and litigation skills.
This review offers a full, balanced and fact-checked look at how Morgan and Morgan operates, its strengths, limitations and what real clients report.
- For comparison across other accident and class action lawyers, you can explore our full guide → Compare personal injury and class action attorneys.
How Morgan and Morgan Works
Morgan and Morgan follow a structured process designed to guide clients from the moment the injury occurs through the final resolution.
1. Free case review
Clients begin with a no-cost evaluation. Attorneys review the injury details, medical treatment, accident reports and any available evidence.
2. Case assignment
The firm assigns a lawyer or team specializing in the specific injury category, such as auto accidents, slip-and-fall, wrongful death, workers’ compensation or product liability mass torts.
3. Investigation and evidence gathering
The legal team collects medical records, surveillance footage, police reports, insurance statements, witness testimony and expert assessments.
4. Negotiation and claim filing
Claims are submitted to insurers or responsible parties. Attorneys negotiate to obtain a settlement covering medical costs, lost wages, long-term care and pain and suffering.
5. Litigation if needed
If negotiations fail, Morgan and Morgan is prepared to take cases to trial. Their trial lawyers have experience handling high-value verdicts and complex litigation.
Stand Out Features
Nationwide personal injury firm
The firm offers injury representation in nearly every U.S. state, making legal support accessible regardless of location.
Mass tort and class action capability
Morgan and Morgan participates in large-scale actions involving defective medications, faulty products, data breaches and environmental exposure.
Contingency fee model
Clients pay nothing upfront. The firm collects fees only if they win or settle the case.
Large legal team and resources
With thousands of staff members, the firm has the infrastructure needed for extensive investigations and high-stakes litigation.
Trial experience
Morgan and Morgan emphasizes its willingness to take cases to court, not just negotiate settlements.
Personal Injury Attorneys
Morgan and Morgan handles a wide range of personal injury matters, including auto accidents, motorcycle crashes, truck accidents, workplace injuries, slip-and-fall incidents, negligent security cases and wrongful death. Their attorneys have experience negotiating with insurance companies and identifying the long-term financial impacts of injuries.
Class Action Lawyers and Large-Scale Litigation
Class action lawsuits allow groups of injured or affected individuals to pursue justice together. Morgan and Morgan is involved in major nationwide cases, including defective product claims, dangerous prescription drug litigation, environmental exposure and large data privacy disputes.
The firm’s mass tort department manages litigation involving product recalls, medication injuries and toxic exposure, giving clients access to resources often required in complex, large-scale cases.
What customers say about Morgan & Morgan Injury Law Firm
Recurring themes across the review sites and complaint records listed above, not individual quotes.
Common praise
- No upfront cost and no fee if there is no recovery
- Some clients report strong settlements on serious cases
- Individual case staff described as kind and helpful
- Free, quick case review to get started
Common complaints
- Unreturned calls and long gaps without case updates
- Cases dropped after months with little explanation
- Frequent changes of case manager or attorney
- Slow release of settlement money and unclear deductions
- Little direct contact with the attorney on the case
Morgan & Morgan complaints and record
The BBB gives the Orlando firm a B rating, not accredited, with 361 complaints in three years, and Trustpilot shows 1.4 out of 5 from 204 reviews. SmartCustomer (formerly Sitejabber) is kinder at 3.8 out of 5 from 1,861 reviews, though its complaints follow the same lines: unreturned calls, long gaps without updates, frequent changes of case manager, cases dropped with little explanation and slow payouts.
In February 2025 a federal court in Wyoming sanctioned three Morgan & Morgan lawyers over a motion in Wadsworth v. Walmart that cited eight AI-generated cases that did not exist; two who signed it without drafting it were fined $1,000 each, and the firm itself was not sanctioned because it had already added safeguards. In May 2026 a Massachusetts state judge in Boston refused to let one of those lawyers appear in the Harvard Medical School morgue litigation, citing the Wyoming sanction.
No law firm can promise a result. If your case is stalled, ask in writing for a status update and the name of the attorney responsible, and you can contact your state bar if you believe a lawyer has acted improperly.
Your rights under a contingency fee contract
Florida’s rules give you specific protections when you hire any injury lawyer on contingency, including Morgan & Morgan:
- Written contract and statement of rights. You must receive and sign a Statement of Client’s Rights before signing the fee contract.
- 3-day cancel window. You can cancel in writing within 3 business days of signing and owe no fee, though you may owe actual costs from those days.
- You can negotiate. There is no required percentage, and you can bargain over the rate or talk to other lawyers.
- Referral disclosure. The lawyer must tell you before signing if other lawyers will work on the case, and you should sign a new contract if a firm is added later.
- Closing statement. At the end, you get an itemized statement of every cost and each firm’s fee, signed by you and the lawyers.
If you fire the firm without good cause after the 3-day window, you may owe a fee for work already done. Rules differ in other states, so ask for your state’s version.
When a different lawyer may be the better choice
Morgan & Morgan’s size is an advantage in serious injury cases, product cases and mass torts, where expert costs are high and trials are possible. It matters less for a minor crash with clear fault, where the main work is collecting records and negotiating with one insurer.
Consider interviewing at least two other firms if you want direct contact with the attorney on your case, if your claim is small enough that a 33 1/3% to 40% fee would take a large share, or if a firm refers you elsewhere. Ask each one the same questions: the percentage before and after a lawsuit, how costs are charged, who handles your file, and how often you will get updates.
Alternatives to Morgan & Morgan Injury Law Firm
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A smaller local personal injury firm
Better if you want one attorney who handles your file personally and returns your calls, and you are willing to compare a few firms.
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Dan Newlin Injury Attorneys
Worth a call if you are in Central Florida and want a second quote from a large local firm with an A+ BBB rating.
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Handle a small claim yourself
Better for a minor injury with low medical bills and clear fault, where a third or more of the settlement could exceed what a lawyer adds.
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The Florida Bar Lawyer Referral Service
Better if you want another licensed Florida lawyer to compare with; it offers a 30-minute consultation for no more than $25 at 1-800-342-8011.
Next steps
Morgan & Morgan Injury Law Firm reviews
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Frequently asked questions
What percentage does Morgan & Morgan take?
It depends on your contract and your state; the firm does not publish a single rate. In Florida, the Bar's presumed-reasonable cap is 33 1/3% of the first $1 million if a case resolves before the defendant answers, and 40% after that. Your retainer agreement will state the exact percentage.
How much would Morgan & Morgan take from a $100,000 settlement?
Under Florida's caps, up to $33,333 if the case settles before the defendant answers, or up to $40,000 after. Case costs and any medical liens are then also paid from the settlement, so your check will be smaller than the remaining balance.
Do you pay Morgan & Morgan if you lose?
You owe no attorney fee if there is no recovery. Morgan & Morgan says firms commonly advance case costs and you typically do not repay them if the case is unsuccessful, but check the cost section of your agreement to confirm.
Are case expenses taken out on top of the fee?
Yes. Expenses such as medical records, filing fees and expert witnesses are repaid from the recovery, and medical liens or health insurer claims are also paid from the award. Ask whether the fee percentage is applied before or after these costs.
Can I negotiate Morgan & Morgan's fee?
Florida's Statement of Client's Rights says there is no required percentage and you can bargain over the rate like any other contract. Whether the firm agrees is up to it, but you can ask and compare quotes from other lawyers.
Is the consultation free?
Yes. Morgan & Morgan says consultations are free, and there is no upfront payment to hire the firm on a contingency case.
Will a Morgan & Morgan lawyer handle my case?
Usually, but not always. The firm states that cases are handled by attorneys licensed in your state and may be associated with, or referred to, other law firms as co-counsel or referral counsel. Ask who your attorney will be and whether another firm will share the fee.
Can I cancel a contract with Morgan & Morgan?
In Florida, the Statement of Client's Rights lets you cancel a contingency fee contract by notifying the lawyer in writing within 3 business days of signing, without owing a fee. After that, firing the firm without good cause can leave you owing a fee for work done. Rules in other states differ.
Is Morgan & Morgan a real company?
Yes. It is a large, long-running law firm based in Orlando with attorneys in all 50 states, and its founder is a Florida Bar member in good standing. Its BBB rating is B and its Trustpilot score is 1.4 out of 5, mostly over communication.
Why do people complain about Morgan & Morgan?
The most common complaints are unreturned calls, long gaps without updates, frequent changes of case manager, cases dropped with little explanation and slow release of settlement money. Ask for a named attorney and a regular update schedule at the start.
Sources (14)
Facts on this page come from company websites, government agencies and regulators, checked on the dates shown. Editorial standards
- Morgan & Morgan: How much do we charge? (accessed October 12, 2026)
- Morgan & Morgan: Everything you need to know about fees (accessed October 11, 2026)
- Morgan & Morgan: How much does a personal injury lawyer cost? (accessed October 11, 2026)
- Rules Regulating The Florida Bar: Rule 4-1.5, Fees and costs for legal services (accessed October 12, 2026)
- Morgan & Morgan: Is Morgan and Morgan legit? (accessed October 12, 2026)
- BBB: Morgan & Morgan business profile (accessed October 12, 2026)
- Trustpilot: Morgan & Morgan reviews (accessed October 12, 2026)
- The Florida Bar: John Bryan Morgan member profile (accessed October 11, 2026)
- Bloomberg Law: Morgan & Morgan lawyers fined for hallucinated AI citations (accessed October 11, 2026)
- ABA Journal: Lawyer can't represent plaintiffs in morgue scandal because of past AI errors, judge says (accessed October 12, 2026)
- SmartCustomer: Morgan & Morgan reviews (accessed October 12, 2026)
- BBB: Dan Newlin Injury Attorneys business profile (accessed October 12, 2026)
- Dan Newlin Injury Attorneys: Home page (accessed October 12, 2026)
- The Florida Bar: Lawyer Referral Service (accessed October 12, 2026)
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