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NordPass Review: A Secure and Affordable Password Manager

NordPass is Nord Security's password manager: a free plan for one active device, Premium for unlimited devices, and Family for six vaults, with a 30-day money-back guarantee.

NordPass A Secure and Affordable Password Manager BestGuide rating
4.5/5 BestGuide rating: 4.5 out of 5. Set by our editors from reputation, services, transparency, customer satisfaction and scale. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner.

Best for: People who want a simple, good-looking password manager across devices and are happy paying for Premium or Family.

On this page14 sections
  1. Ratings and complaints
  2. NordPass vs. competitors
  3. Pricing
  4. Step by step
  5. NordPass legitimacy and licensing
  6. NordPass pricing
  7. NordPass free vs Premium
  8. How NordPass Works
  9. NordPass complaints
  10. Canceling and refunds
  11. Who should skip NordPass
  12. What customers say
  13. Alternatives
  14. FAQ
Our verdict

NordPass suits people who want a simple, polished app and already use or trust Nord's other products. It is a legitimate password manager from Nord Security, the company behind NordVPN, and it uses zero-knowledge encryption with XChaCha20, so NordPass says it can't read your vault. The free plan keeps unlimited passwords but logs you in on only one device at a time, which pushes most people to Premium. Its last public Cure53 audit we found dates to 2020, and Bitwarden and Proton Pass offer free plans that sync across devices, so compare before paying.

Company
Nord Security, founded in Lithuania in 2012, which also makes NordVPN and NordLocker; App Store seller is Nordvpn S.A.9
Plans
Free, Premium, Family (6 separate vaults) and Business tiers1
Free plan
Unlimited passwords, autofill, autosave and password generator, but only one active session on one device2
App Store prices (US)
1-Month Plan $4.99; 12-Month Plan $31.99 to $35.994
Refunds
30-day money-back guarantee; subscriptions renew automatically3
Encryption
Zero-knowledge vault encrypted on your device with XChaCha20 and Poly13055
Audits
Cure53 audited NordPass Business in March 2020 and found 15 issues, 1 rated high, which NordPass says it fixed; Business is ISO/IEC 27001 certified and has a SOC 2 Type 2 report, per NordPass6
Ratings
4.7 on the App Store (about 13,000 ratings); 4.0 on Trustpilot (2,071 reviews)4

NordPass ratings and complaint records

  • Trustpilot 4.0 out of 5 2,071 reviews; 80% five star and 10% one star; NordPass invites reviews and replies to 95% of negative ones View source
  • App Store (US) 4.7 out of 5 NordPass: Password Manager, about 13,000 ratings; seller Nordvpn S.A. View source
  • BBB No profile We found no BBB business profile for NordPass or Nord Security View source

Pros

  • Zero-knowledge vault with XChaCha20 encryption
  • Clean apps and browser extensions on all major platforms
  • 30-day money-back guarantee
  • Family plan with 6 separate vaults
  • Strong App Store rating (4.7)

Cons

  • Free plan allows only one active device at a time
  • Web prices change with promotions, so renewal can cost more
  • Most recent public third-party audit we found is from 2020
  • Users report logouts, sync issues and autofill misses

Best for: People who want a simple, good-looking password manager across devices and are happy paying for Premium or Family.

Skip it if: You want a free plan that syncs across your phone and computer, since Bitwarden and Proton Pass do that at no cost.

NordPass vs. competitors

NordPass compared with competitors
CompanyFree planPaid individual priceFamily plan
NordPass Yes, one active device at a time$4.99 a month or $31.99 to $35.99 a year (App Store)Up to 6 vaults; price not verified
Bitwarden Yes$19.80 a year$47.88 a year for up to 6 users
1Password No; 14-day free trial$3.99 a month list, billed yearly ($2.99 first-year promo)$5.99 a month list for 5 users ($4.49 promo)
Proton Pass Yes$35.88 a year (Pass Plus)$59.88 a year for up to 6 users

NordPass pricing at a glance

NordPass personal plans, as of October 20264

Plan Users Price Notes
Free 1 $0 One active session on one device at a time
Premium 1 $4.99 a month or $31.99 to $35.99 a year in the US App Store Unlimited devices; web price varies by term and sale
Family Up to 6 vaults Not verified All Premium features for each member
Business Per user Not verified Admin panel, sharing, compliance features

NordPass's own pricing pages blocked our access and load prices by region, and NordPass says plans often go on sale, so check the price and the renewal amount at checkout. Longer terms cost less per month and renew automatically. App Store prices are what Apple lists for in-app purchases.

NordPass, step by step

  1. Create a Nord Account

    Sign up with email and set a master password. NordPass can't recover your vault if you forget it, so store your recovery code.

  2. Install apps and extension

    Install the desktop or mobile app and the browser extension. On the free plan only one device can be logged in at a time.

  3. Import passwords

    Import from your browser or another password manager with a CSV file, then delete the CSV.

  4. Upgrade if needed

    Choose Premium or Family for multi-device use and extra features. Note the renewal date.

  5. Cancel or export

    Turn off auto-renewal in your Nord Account or app store. Within 30 days you can ask for a refund. Export your vault before you leave.

NordPass legitimacy and licensing

Yes. NordPass is made by Nord Security, the Lithuanian company founded in 2012 that also runs NordVPN and NordLocker. NordPass says it uses a zero-knowledge design: your vault is encrypted on your device with XChaCha20 and Poly1305 before it’s sent to NordPass servers, so the company can’t read it.

On outside checks, NordPass says the German firm Cure53 audited NordPass Business in March 2020, found 15 security issues including one rated high, and verified the fixes. NordPass also says its Business product holds ISO/IEC 27001 certification and a SOC 2 Type 2 report. We couldn’t find a newer public audit report, so business buyers should ask for current reports.

NordPass pricing

NordPass has Free, Premium, Family and Business plans. In the US App Store, Premium is listed at $4.99 for one month and $31.99 to $35.99 for 12 months. On the web, NordPass sells 1-year and 2-year terms with lower monthly rates on longer terms, and its pages say plans often go on sale. Its pricing pages blocked our access, so we couldn’t confirm current web or renewal prices.

All paid plans renew automatically. Check the renewal amount at checkout, since sale prices usually apply only to the first term. NordPass offers a 30-day money-back guarantee.

NordPass free vs Premium

The free plan stores unlimited passwords and includes autofill, autosave and the password generator. The catch is that only one device can have an active session at a time, so switching between your phone and laptop logs you out of the other. Premium removes that limit and adds NordPass’s paid features. Family gives six separate encrypted vaults with all Premium features, one for the owner and five to share.

How NordPass Works

Sign Up and Installation

Creating a NordPass account takes under 2 minutes. Sign up with an email address or Google/Apple SSO, then install the browser extension or desktop app. The free plan is immediately available.

Storing and Managing Passwords

NordPass uses XChaCha20-Poly1305 encryption with a zero-knowledge architecture, deriving your vault key locally through Argon2id. Your master password is never stored on NordPass servers. You can import passwords from other managers or browsers in one click. The vault supports folders, notes, and credit card information.

Autofill and Sync

Autofill works across browsers (Chrome, Firefox, Edge, Safari) and mobile apps. Sync is real-time and unlimited on all paid plans. The free plan limits you to one device at a time.

What customers say about NordPass

Recurring themes across the review sites and complaint records listed above, not individual quotes.

Common praise

  • Clean, easy app
  • Responsive, patient customer support
  • Help with password resets and data migration
  • Smooth refunds for subscription mistakes

Common complaints

  • Frequent logouts and repeated master password prompts
  • Sync problems across devices
  • Browser extension autofill that misses fields on some sites
  • Charges after canceling
  • Linux and Windows app bugs

NordPass complaints

Trustpilot reviewers praise support but report frequent logouts and master password prompts, sync problems across devices, autofill misses on some sites, bugs on Linux and Windows, and occasional charges after canceling. To avoid problems:

  • Keep the desktop app and extension updated and signed in to the same account.
  • Store your recovery code somewhere safe; without it and your master password, NordPass can’t restore your vault.
  • Turn off auto-renewal right after buying if you aren’t sure you’ll keep it.
  • Ask for a refund within 30 days if it doesn’t work for you.

Canceling and refunds

Subscriptions renew automatically until you cancel. If you bought on the web, turn off auto-renewal in your Nord Account; if you bought in the App Store or Google Play, cancel there. NordPass offers a 30-day money-back guarantee; App Store purchases are refunded through Apple. Before you cancel, export your vault so you can import it into your next password manager.

Who should skip NordPass

If you want a free password manager on more than one device, Bitwarden and Proton Pass both sync across devices on their free plans. If you only use one browser everywhere, its built-in password manager may be enough. NordPass makes sense if you like its apps and plan to pay for Premium or Family.

Alternatives to NordPass

  • Your browser's built-in password manager Free and fine if you use one browser on all your devices and don't need sharing or cross-platform apps.
  • Bitwarden Better if you want a free plan that syncs across unlimited devices, or Premium for $19.80 a year.
  • Proton Pass Better if you want a free tier that syncs across devices and email aliases from a privacy-focused company.
  • 1Password Better for families and teams that want a long track record and a 14-day free trial.

NordPass reviews

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Frequently asked questions

Is NordPass safe?

NordPass uses a zero-knowledge design with XChaCha20 encryption done on your device, so NordPass says it can't read your vault. Its last public Cure53 audit we found is from 2020.

Is NordPass free?

There's a free plan with unlimited passwords, but only one device can be logged in at a time. Premium removes that limit.

How much does NordPass cost?

In the US App Store, Premium is $4.99 a month or $31.99 to $35.99 a year. Web prices depend on term and sales, so check the renewal price at checkout.

Who owns NordPass?

Nord Security, the company behind NordVPN and NordLocker, founded in Lithuania in 2012.

Does NordPass have a money-back guarantee?

Yes, 30 days. App Store purchases are refunded through Apple.

How do I keep my NordPass vault secure?

Use a long, unique master password, store your recovery code offline, and turn on multi-factor authentication for your Nord Account. NordPass says its zero-knowledge design means it can't read your vault.

What is the NordPass Family plan?

Six separate encrypted vaults with all Premium features, one for the owner and five you can share with others.

NordPass vs Bitwarden: which is better?

Bitwarden's free plan syncs across unlimited devices and Premium costs $19.80 a year. NordPass has a more polished app but limits free users to one active device.

Can I use NordPass on multiple devices?

On Premium or Family, yes. On the free plan, only one device can have an active session at a time.

How do I cancel NordPass?

Turn off auto-renewal in your Nord Account if you bought on the web, or cancel in the App Store or Google Play if you bought there. Export your vault first.

Sources (13)

Facts on this page come from company websites, government agencies and regulators, checked on the dates shown. Editorial standards

  1. NordPass: Free and Premium plans (accessed October 13, 2026)
  2. NordPass support: Premium vs Free version of NordPass (accessed October 13, 2026)
  3. NordPass: Family password manager (accessed October 13, 2026)
  4. Apple App Store: NordPass Password Manager (accessed October 13, 2026)
  5. NordPass support: What encryption algorithm does NordPass use? (accessed October 13, 2026)
  6. NordPass: NordPass Business undergoes a security audit (accessed October 13, 2026)
  7. Trustpilot: NordPass reviews (accessed October 13, 2026)
  8. BBB: Search results for NordPass (accessed October 13, 2026)
  9. NordVPN Help Center: Where is NordVPN based (accessed October 12, 2026)
  10. Bitwarden: Pricing (accessed October 13, 2026)
  11. 1Password: Password manager pricing (accessed October 13, 2026)
  12. Proton: Proton Pass pricing (accessed October 13, 2026)
  13. NordPass: SOC 2 (accessed October 13, 2026)
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