Preserve Gold Review

Preserve Gold legitimacy and licensing

Yes, with a short track record. Preserve Gold Group, Inc. is based at 21700 Oxnard Street in Woodland Hills, California. The BBB lists its business start as July 2022 and accreditation from September 2022, with an A+ rating, 2 complaints in three years and 122 customer reviews. Trustpilot rates it 4.8 out of 5 from 177 reviews, and the company invites customers to review it. We found no complaints in the CFPB database and no lawsuits or regulatory actions in the public sources we checked.

Two cautions. Preserve Gold’s About page says it has a perfect BBB record “without a single complaint,” but the BBB shows 2 complaints in the last three years. Its marketing also leans on endorsements from Dr. Phil McGraw, Kirk Cameron and several TBN hosts; the endorsements page doesn’t say whether they are paid.

Preserve Gold fees and pricing

Preserve Gold doesn’t publish product prices, its markup or a minimum purchase. It says it will match or beat any verified competitor price, waive IRA storage and custodianCustodian. The IRS-approved firm that administers your IRA, keeps records and reports to the IRS. Compare gold IRA companies fees for up to 5 years depending on how much you invest, ship insured at no cost, and include a free home safe on qualifying new purchases.

Its own disclaimer says its reps are commissioned and paid partly on the amount and profit margin of what they sell, and can earn bonuses tied to specific coin types or grades. That makes the price of each item the number to focus on. Ask for the melt value at today’s spot priceSpot price. The current market price for bulk metal, before dealer premiums. Compare gold IRA companies and the same-day buyback price for every coin before you agree.

Buyback and selling your metals

Preserve Gold says it will buy back metals it sold you and charge zero liquidation fees, and that it has never refused a client who wanted to sell. It also states that no dealer can lawfully guarantee a buyback. The price you get follows the market, and dealers buy at a lower price than they sell, so a coin bought today is usually worth less than you paid if sold right away. One recent Trustpilot reviewer said fees on a liquidation weren’t explained up front, so get the buyback terms in writing.

Preserve Gold complaints

Public complaints are few: 2 on the BBB in three years and under 1% one-star reviews on Trustpilot. Positive reviews mention patient reps and no pressure. The main negative theme is buyback value and fees that a customer felt weren’t explained before buying. With so few reviews and a company only a few years old, there isn’t much history to judge, so rely on written terms rather than reputation alone.

Cancellation and refunds

Preserve Gold offers a 24-Hour Purchase Guarantee: you can cancel any transaction within 24 hours for any reason without penalty. That’s short compared with dealers that publish state-by-state windows of 3 to 8 days. Some states give buyers longer cancellation rights for sales made by phone or away from the seller’s office, so ask in writing which window applies to you, and cancel by phone and email so you have a record.

Gold IRA rules that protect you

The IRS treats most collectibles in an IRA as a taxable distribution. The exceptions are certain U.S. Mint gold, silver and platinum coins, some state-issued coins, and gold, silver, platinum and palladium bullion that meets fineness standards and is physically held by a bank or approved non-bank trustee. Preserve Gold says it does not recommend home storage for IRA metals held through an LLC.

Preserve Gold’s own disclaimer suggests holding metals at least three to five years and putting no more than 20% of investable funds into them. Metals pay no income and can fall in value. Talk to a fee-only advisor or tax professional before moving retirement money, and report suspected fraud to the CFTC or your state securities regulator.