RefiJet Review: Is It the Best Way to Refinance Your Car Loan?

RefiJet legitimacy and licensing

Yes. RefiJet is the consumer brand of Yield Solutions Group, LLC, based at 7958 S Chester St, Suite 300, Centennial, Colorado, and launched in October 2016. The BBB lists it as accredited since August 2016 with an A+ rating, 59 complaints in the last 3 years and 733 customer reviews. On Trustpilot it has a 4.7 score from 1,158 reviews, 94 percent of them five star.

It is important to understand what it is. RefiJet’s own terms say it ‘is not a lender and does not make credit decisions.’ It collects your application, sends it to a partner bank or credit union with your permission, and that lender underwrites and funds the loan. RefiJet is paid for the match and, by customer accounts, charges a processing fee that is added to the loan. There are no complaints against RefiJet in the CFPB database, which is expected for a broker: complaints about the loan go to the lender that holds it.

RefiJet rates and fees explained

RefiJet’s homepage lists APRs of 4.29% to 21.99% (current as of June 2026), loan amounts of $5,000 to $150,000 and terms of 24 to 96 months. The rate you get depends on the partner lender, your credit, the vehicle and the term. The site says there is ‘no fee to apply’, and that is accurate, but it says nothing about what you pay if you close.

That gap matters. RefiJet does not publish a processing or origination feeOrigination fee. A one-time fee a lender charges to set up a new loan. Compare auto refinance companies on its site, its FAQ or its terms. One-star Trustpilot reviews from 2026 describe a $495 fee that was not mentioned on the sales call and appeared only in the loan documents, and the terms note that ‘any fees of any Participating Lender may be higher or lower depending on your credit profile.’ State title and lien fees are added as well. Because the fee is financed, you pay interest on it for the life of the loan.

Before you agree, ask for three numbers in writing: the APRAPR. Annual percentage rate, the yearly cost of the loan including interest and certain fees. Compare auto refinance companies, the total amount financed, and every fee in that amount. Compare the new total cost against your current loan’s payoff, not just the monthly payment. A payment that drops because the term grew from 48 to 72 months can cost more overall, and the ‘no payments for up to 3 months’ offer adds interest for those months.

How RefiJet works and who qualifies

You start with a short online form or a call to (800) 260-5355. A consultant then calls you; RefiJet says parts of the service require a phone conversation. The consultant looks at whether you want a lower payment, a shorter term or cash out, and submits you to a lender that fits. The lender underwrites, RefiJet walks you through the documents, you e-sign, and RefiJet pays off the old loan and updates the title.

Qualifying: a 560 minimum credit score, $1,900 a month income ($2,200 joint), an existing auto loan on your credit file with on-time payments, full coverage insurance, a valid license and registration. The vehicle must be less than 10 model years old with 150,000 miles or less; motorcycles can be refinanced regardless of age or mileage. Documents are usually required to be dated within 30 to 60 days: license, registration, an odometer photo, proof of insurance, and often a pay stub and a utility bill.

On credit checks: RefiJet’s consent page authorizes it ‘and, in some cases, our lender partner(s)’ to obtain your credit report. The site does not promise a soft pull. Ask on the first call whether the initial review is a soft inquiry and get the answer by email.

Complaints and how to avoid them

Five percent of Trustpilot reviews are one star, and they repeat a few patterns. The most frequent in 2026 is a hard credit inquiry posting after a process the customer believed was a soft prequalification, sometimes more than one pull without a firm offer. Second is a final rate or payment that did not match the phone quote or a mailed offer. Third is the processing fee showing up only in the documents. Fourth is communication stopping after the customer declined or after documents were signed, including title paperwork that sat long enough for a registration to lapse. A few people report repeated calls and texts after asking to stop, which RefiJet’s consent page permits once you submit a phone number.

To protect yourself: freeze your credit until you have the fee and rate in writing, then lift it for the named lender only. Decline add-ons on the call; you can buy GAP from your insurer for less. Keep paying the old loan until the payoff letter arrives. If RefiJet goes quiet, file a BBB complaint, which the company answers, and if the issue is with the new loan, file with the CFPB against that lender.

GAP, extended service contracts and the 3 month deferral

RefiJet sells two add-ons during the refinance. GAP pays the difference between your payout and your loan balance after a total loss, up to 150 percent of retail value, and up to $1,000 toward your deductible; RefiJet says it ‘typically costs less than $100 a year’ and is rolled into the loan. An extended service contract covers parts, labor and sales tax on covered repairs, also financed. Both are optional, and RefiJet’s terms say it does not require any third-party product to use the service.

If your current loan already includes GAP or a service contract, it will not transfer, and you may be owed a prorated refund when you cancel it; ask the old lender or administrator in writing. The ‘no payments for up to 3 months’ offer is a deferral, not forgiveness: interest accrues during the skipped months, and RefiJet does not publish the terms.

The rules that protect you

The Truth in Lending Act requires the funding lender to show you the APR, finance charge, amount financed and total of payments before you sign; the processing fee must appear in those disclosures, so read them rather than relying on the call. Under the Fair Credit Reporting Act, a lender needs your authorization to pull your credit, and you can dispute an inquiry you did not authorize with the bureaus. Telemarketing calls and texts after you ask them to stop can be reported to the FTC and FCC. RefiJet’s terms contain no arbitration clause, so a dispute can go to small claims court, though its liability is capped at $200 in the terms.

Colorado regulates supervised lenders through the Attorney General’s Uniform Consumer Credit Code office; RefiJet does not list a license number on its site, and the loans themselves are made by the partner banks and credit unions under their own charters.

Who should skip RefiJet

Skip it if your credit is good or better. A credit union or a no-fee lender will quote you directly, often with a soft pull, and you avoid a financed broker fee. Skip it if you want an all-online process, since RefiJet requires a call, or if you do not want to say no to GAP and warranty pitches. Skip it if your car is older than 10 model years or over 150,000 miles, which its partners will not take.

It makes sense if your score is in the 560 to 660 range, you have been turned down directly, and you want one person to run the search and paperwork, provided you get the fee and APR in writing first.