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Remedy Meds has a 4.6 Trustpilot score but an F from the BBB with 485 complaints in three years, prices are shown only during sign-up, and payments are non-refundable once processed. It is a real telehealth company (Remedy Meds LLC, Summit, New Jersey) whose affiliated clinicians prescribe compounded semaglutide and tirzepatide, plus Ozempic and Zepbound at retail prices, and it says it has written over 1.2 million prescriptions. On September 9, 2025 the FDA sent it a warning letter for claiming its compounded drugs had the 'same active ingredient' as Ozempic, Wegovy, Mounjaro and Zepbound; no close-out letter is posted, and that same wording still appears in product descriptions in its website code as of October 13, 2026. If you want a GLP-1, start with your own doctor or a program that prescribes only FDA-approved drugs.
- Company
- Remedy Meds LLC, a Delaware company at 480 Morris Ave, Summit, NJ; BBB lists a start date of May 23, 20242
- Prescribers
- Affiliated medical groups OpenLoop Healthcare Partners, PC; JMP Medical, P.A.; and KMG Medical Group MO, P.C.2
- Medications
- Compounded semaglutide and tirzepatide injections, a twice-weekly microdose plan, brand-name Ozempic and Zepbound at retail pricing, and testosterone therapy1
- Price
- Not shown on its public pages; quoted during sign-up. Third-party trackers list $299 a month for semaglutide and $399 for tirzepatide (secondary, not verified on Remedy's site)7
- FDA warning letter
- September 9, 2025, for misbranding: 'same active ingredient as Ozempic and Wegovy' and 'as Mounjaro and Zepbound' claims; no close-out letter posted3
- Refunds
- No refund once a payment is processed; 100% of the first payment refunded if a clinician finds you ineligible1
- Weight loss warranty
- Refund of 12 months of membership fees only if you miss your goal after 13 shipments every 28 days, with standard-dose compounded drugs, a goal of no more than 20% loss, and proof by provider attestation or a coded scale video2
- BBB
- F, not accredited; 485 complaints in the last 3 years and 104 customer reviews4
Pros
- Large program with over 1.2 million prescriptions written, per Remedy
- Unlimited messaging and video visits with clinicians
- Price stays the same as your dose rises, per Remedy
- Full refund of the first payment if you aren't prescribed
- 4.6 out of 5 on Trustpilot from about 13,766 reviews
Cons
- FDA warning letter in 2025 with no close-out letter posted
- The 'same active ingredient' wording FDA objected to still appears in its product descriptions
- BBB F rating with 485 complaints in three years
- Prices hidden until sign-up; payments non-refundable once processed
- Money-back guarantee requires 13 shipments, strict goals and video or provider proof
- Binding arbitration and class action waiver, with a 30-day opt-out
Best for: Adults who have discussed GLP-1 treatment with a doctor, accept the risks of compounded drugs, and want cash-pay telehealth with frequent clinician contact.
Skip it if: You want only FDA-approved medication, upfront published prices, or a company with a clean regulatory and BBB record.
Remedy Meds vs. competitors
| Company | Program fee | Medication type | FDA warning letter | Trustpilot |
|---|---|---|---|---|
| Remedy Meds | Not shown publicly; $299 to $399 a month per third parties | Compounded plus brand names | Yes, September 9, 2025 | 4.6 out of 5 |
| Ro | $39 first month, then $74 to $149 a month | FDA-approved only | None found | 3.9 out of 5 |
| WeightWatchers Med+ | $25 first month, then $74 to $84 a month | FDA-approved only | None found | 4.1 out of 5 |
| Eden | Semaglutide $99, tirzepatide $129 a month | Compounded and brand name | Yes, June 8, 2026 | 4.5 out of 5 |
Remedy Meds pricing at a glance
What Remedy Meds charges, from its site and terms, October 20261
| Item | What we found |
|---|---|
| Compounded semaglutide | Price not shown publicly; $299 a month per third-party trackers (not verified) |
| Compounded tirzepatide | Price not shown publicly; $399 a month per third-party trackers (not verified) |
| Dose changes | Remedy says the price stays the same at all doses |
| Billing | Charged upfront for each term; plans run every 28, 84, 168 or 336 days and renew until you cancel; may be billed up to 10 days early |
| Brand-name Ozempic or Zepbound | Offered at retail pricing; amount not shown publicly |
| Insurance | Not accepted; cash pay, with HSA and FSA cards accepted |
| Refunds | None once a payment is processed, except a full refund of the first payment if you're found ineligible |
Remedy says pricing includes clinician visits, medication and shipping, with no separate membership fee. Ask for the full renewal price for your plan length in writing before you pay.
Remedy Meds, step by step
Online quiz
Answer a health intake questionnaire. A temporary hold is placed on your card and charged only if you're prescribed.
Clinician review
A clinician from an affiliated medical group reviews your answers and decides whether a video visit is needed and whether to prescribe.
Medication ships
If prescribed, a compounding pharmacy ships a four-week supply. Remedy asks you to complete a refill form after your third dose to avoid a gap.
Ongoing care
You can message or video chat with clinicians about side effects and dose changes, with check-ins about monthly.
Cancel
Cancel in the portal under Profile, at least 48 hours before your renewal date. Charges already processed aren't refunded.
Remedy Meds legitimacy and licensing
Remedy Meds is a real company: Remedy Meds LLC, a Delaware company based at 480 Morris Ave in Summit, New Jersey. It doesn’t prescribe itself; clinicians from affiliated medical groups, including OpenLoop Healthcare Partners, JMP Medical and KMG Medical Group MO, review your intake and write prescriptions, and licensed U.S. compounding pharmacies fill them. Remedy says it has written more than 1.2 million prescriptions.
Its record is mixed. Trustpilot shows 4.6 out of 5 from about 13,766 reviews, and Remedy says it replies to almost all negative ones. The BBB, though, gives it an F and lists 485 complaints in three years. And the FDA sent it a warning letter in September 2025, covered below.
Remedy Meds' FDA warning letter
On September 9, 2025, FDA’s drug center sent Remedy Meds a warning letter. It cited website claims that its compounded semaglutide had the ‘same active ingredient as Ozempic and Wegovy’ and its compounded tirzepatide the ‘same active ingredient as Mounjaro and Zepbound.’ FDA said those claims imply the compounded products are the same as FDA-approved drugs when they are not, which makes them misbranded under federal law. FDA’s site shows no close-out letter.
As of October 13, 2026, the same ‘same active ingredient’ wording still appears in the compounded product descriptions built into Remedy’s website code. FDA has said compounded GLP-1s are not reviewed for safety, effectiveness or quality, and in February 2026 it announced plans to act against non-FDA-approved GLP-1 drugs, so the supply of compounded versions could change.
Remedy Meds cost
Remedy doesn’t publish prices on its public pages; you see them after the intake quiz. A price index that tracks compounded GLP-1 programs lists Remedy at $299 a month for semaglutide and $399 for tirzepatide, taken from third-party reports because Remedy’s pricing isn’t public. Remedy says the price includes clinician care, medication and shipping and stays the same as your dose increases.
Under its terms, each term is charged upfront and renews automatically until you cancel, and billing can happen up to 10 days early. Plan lengths in its system include 28, 84, 168 and 336 days. Insurance isn’t accepted, but HSA and FSA cards are.
What customers say about Remedy Meds
Recurring themes across the review sites and complaint records listed above, not individual quotes.
Common praise
- Attentive, clear clinicians and nurses
- Fast, easy online intake and video visits
- Friendly support and on-time deliveries for many members
- Weight loss results members report
Common complaints
- Charges after cancelling or repeated charges
- Refunds delayed, denied or given as account credit
- Medication arriving late, causing gaps in doses
- Refill requests and support tickets left unresolved
The 365-day money-back guarantee, explained
Remedy advertises ‘guaranteed results or free.’ Its terms limit this Weight Loss Warranty to a refund of membership fees paid over 12 months, and only if you don’t reach the goal weight set at intake. To qualify you must stay enrolled 12 straight months, receive 13 shipments every 28 days, complete every refill form, follow clinician instructions and use only standard-dose compounded semaglutide or tirzepatide. Brand-name drugs or microdosing void it, as does weight-loss medication in the 12 months before you joined or a goal above 20% of your starting weight. You must file within 35 days after the 13th shipment with a provider’s written attestation or a short video of you on a scale reciting a code from support.
Cancellation, refunds and complaints
You can cancel anytime in the portal by choosing Cancel Plan on your Profile page. The terms reference cancelling 48 hours before the end of your term or your renewal date, so cancel at least two days early. Once a payment is processed it isn’t refundable, and there are no partial refunds for cancelling mid-term. The one exception: if a clinician finds you ineligible after you first enroll, Remedy refunds 100% of your first payment.
Complaints on Trustpilot and the BBB center on charges after cancelling, slow or denied refunds, late shipments and unresolved refill requests. Screenshot your cancellation, keep emails, and dispute charges you didn’t authorize with your card issuer. Disputes with Remedy go to binding individual arbitration under New York law unless you opt out by emailing [email protected] within 30 days of accepting the terms.
Safety and who should skip it
GLP-1 drugs can cause nausea, vomiting and other side effects, and Remedy’s own disclaimer warns of a risk of thyroid C-cell tumors. They aren’t for people who are pregnant or planning pregnancy. Compounded versions are not FDA-approved, and their strength and quality can vary by pharmacy. Talk with your own doctor before starting, keep them informed, and seek urgent care for severe stomach pain or signs of an allergic reaction.
Skip Remedy Meds if you want only FDA-approved medication, prices you can see before sharing health information, or a provider without an open FDA warning letter. Ro and WeightWatchers Med+ prescribe only FDA-approved GLP-1s.
Alternatives to Remedy Meds
- Your own doctor Can check whether a GLP-1 suits you, bill insurance if you qualify and prescribe an FDA-approved drug.
- Ro Better if you want telehealth that prescribes only FDA-approved GLP-1s and has no FDA warning letter on record. Read review
- WeightWatchers Med+ Better if you want FDA-approved drugs plus a structured diet and coaching program. Read review
- Manufacturer cash-pay programs Novo Nordisk and Eli Lilly sell Wegovy and Zepbound directly to cash payers with a prescription, often for less than retail.
Remedy Meds reviews
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Frequently asked questions
Is Remedy Meds legitimate and safe to use?
It's a real telehealth company in Summit, New Jersey with affiliated clinicians and pharmacies. It also has an FDA warning letter from September 2025 and a BBB F rating with 485 complaints, so go in with care.
Did the FDA warn Remedy Meds?
Yes. On September 9, 2025 FDA cited its claims that compounded semaglutide and tirzepatide had the same active ingredient as Ozempic, Wegovy, Mounjaro and Zepbound. No close-out letter is posted.
Is Remedy Meds semaglutide FDA approved?
No. Remedy's compounded semaglutide and tirzepatide are made by compounding pharmacies and are not FDA-approved or FDA-reviewed for safety, quality or effectiveness. Ozempic and Zepbound, which it also offers, are FDA-approved.
What is the price range for Remedy Meds?
Remedy shows prices only after its intake quiz. Third-party trackers list $299 a month for semaglutide and $399 for tirzepatide, but we could not confirm those on Remedy's site.
Can I get a refund from Remedy Meds?
Generally no once a payment is processed. You get your first payment back in full if a clinician finds you ineligible, and the 12-month weight loss warranty has strict conditions.
How do I cancel Remedy Meds?
Log into the portal and choose Cancel Plan on the Profile page, at least 48 hours before your renewal date. Keep a screenshot of the confirmation.
What is Remedy Meds' BBB rating?
F, and it isn't accredited. The BBB lists 485 complaints in the last three years.
Does Remedy Meds take insurance?
No. It's cash pay only, though it accepts HSA and FSA cards.
Who are Remedy Meds' doctors?
Clinicians from affiliated medical groups, including OpenLoop Healthcare Partners, PC; JMP Medical, P.A.; and KMG Medical Group MO, P.C.
Is Remedy Meds' money-back guarantee real?
It exists in its terms, but it refunds only membership fees after 12 months and 13 shipments, if you miss a goal of no more than 20% weight loss, with provider or video proof filed within 35 days.
Sources (7)
Facts on this page come from company websites, government agencies and regulators, checked on the dates shown. Editorial standards
- Remedy Meds: Home page and FAQ (accessed October 13, 2026)
- Remedy Meds: Terms of service (updated June 4, 2026) (accessed October 13, 2026)
- FDA: Warning letter to Remedy Meds (September 9, 2025) (accessed October 13, 2026)
- BBB: Remedy Meds LLC profile (accessed October 13, 2026)
- Trustpilot: Remedy Meds reviews (accessed October 13, 2026)
- Remedy Meds: Weight loss warranty terms (accessed October 13, 2026)
- FormBlends: Compounded GLP-1 price index (secondary rows for Remedy, observed September 3, 2026) (accessed October 13, 2026)
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