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SafeStreets suits homeowners who want professional installation, often same day, and ADT monitoring. It is a legitimate ADT Authorized Provider: it sells and installs the system, and ADT monitors it under an ADT contract. The tradeoffs are a 36-month agreement (24 months in California), activation or installation charges, and an early termination charge that can reach 75% of the remaining monthly fees. Reviews are polarized: 4.9 out of 5 on Trustpilot from invited reviews, but 3.6 on ConsumerAffairs with 32% one star, and 323 BBB complaints in three years.
- What it is
- An ADT Authorized Provider that sells and installs ADT systems; monitoring is provided by ADT1
- Monthly price
- Secure $49.99, Smart $60.99, Popular $66.99 per month, as listed October 20262
- Up-front cost
- $149 activation ($199 in California) on current offers; offer terms list installation charges of $99 to $499 by package3
- Contract
- 36-month ADT monitoring agreement, 24 months in California; homeowners only, credit check required3
- Early termination
- ADT may charge 75% of the monthly service charges left on the contract3
- Coverage area
- Same-day installation available across 90% of the U.S., per SafeStreets1
- Phone
- 855-891-72331
Pros
- Professional installation, often same day across most of the U.S.
- ADT monitoring, with an ADT theft protection guarantee of up to $500 toward an insurance deductible
- Package prices are listed online
- Large volume of positive installer reviews on Trustpilot
Cons
- 36-month agreement (24 in California) with a credit check, homeowners only
- Early termination can cost 75% of the remaining monthly charges
- Activation and installation charges on top of monitoring
- 323 BBB complaints in three years and a 32% one-star share on ConsumerAffairs
Best for: Homeowners who plan to stay put for three years and want an ADT system installed and explained by a technician.
Skip it if: You rent, may move soon, or want month-to-month monitoring with no early termination charge.
SafeStreets vs. competitors
| Company | Monthly monitoring | Contract | Installation | Next step |
|---|---|---|---|---|
| SafeStreets (ADT) | $49.99 to $66.99 | 36 months, 24 in California | Professional, $149 activation plus installation charge by package | Visit site |
| SimpliSafe | $1.10 to $2.66 a day for monitored plans | None; cancel any time | Self-install kits | Read review |
Home security systems we reviewed
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SafeStreets This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. This review BestGuide rating: 4.0 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Homeowners who plan to stay put for three years and want an ADT system installed and explained by a technician. -
Brinks BestGuide rating: 4.5 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Homeowners who will stay put for at least three years and want a technician to install and support a monitored system. -
ADT This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.8 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Homeowners who plan to stay put for at least three years and want a technician to install everything and a large national company monitoring it. -
Vivint This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.1 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Homeowners who want one professionally installed system for alarm, cameras, locks and thermostat, and who can pay for the equipment upfront or keep the loan for its full term. -
Simplisafe BestGuide rating: 3.8 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Renters and homeowners who want to install their own system and pay for monitoring month to month.
SafeStreets pricing at a glance
SafeStreets ADT packages, as listed October 20262
| Package | Monthly | Highlights |
|---|---|---|
| Secure | $49.99 | ADT 24/7 monitoring, cellular connection, app alerts and remote arm and disarm |
| Smart | $60.99 | Adds smart home automation and scheduling |
| Popular | $66.99 | Adds a video doorbell or camera with real-time and cloud video |
Requires a new ADT monitoring agreement and $149 activation ($199 in California); upgraded packages may carry a higher activation. The offer terms show a 36-month agreement starting at $49.99 a month totals $1,799.64, plus an installation charge of $99 to $499 depending on package, local permit fees and taxes. Prices are for new ADT Authorized Provider customers and differ from ADT LLC offers.
SafeStreets, step by step
Call or request a quote
A SafeStreets consultant asks about your home and budget and proposes an ADT package.
Review the agreement
You sign a 36-month ADT monitoring agreement (24 months in California) after a credit check. Read the installation charge, activation fee and early termination terms before signing.
Professional installation
A SafeStreets technician installs and tests the system, connects it to ADT monitoring and sets up the ADT Control app, often the same day.
ADT monitors the system
Alarms go to ADT's monitoring center, and ADT handles monitoring billing and service after install.
Moving or cancelling
Call ADT about moving or ending service. Cancelling before the term ends can cost up to 75% of the remaining monthly charges.
SafeStreets legitimacy and licensing
Yes. SafeStreets is a real company that sells and installs ADT-monitored security systems as an ADT Authorized Provider, and it publishes state license numbers on its site. It is not ADT itself: SafeStreets handles the sale and installation, while your monitoring agreement is with ADT. Its offer terms say the deals apply to new Authorized Provider customers and not to purchases from ADT LLC.
The BBB rates SafeStreets USA A+, with 323 complaints in the last three years. When we checked in October 2026, the BBB profile showed the company as not BBB accredited, even though the SafeStreets homepage still says BBB A+ Accredited. If a salesperson comes to your door, SafeStreets has a verify representative tool on its site.
What SafeStreets costs
SafeStreets lists three ADT packages: Secure at $49.99 a month, Smart at $60.99 and Popular at $66.99. Current offers advertise free installation and a $149 activation fee ($199 in California), while the offer terms list installation charges of $99 to $499 depending on the package. Ask for the activation and installation charges in writing before the technician arrives.
Over a 36-month agreement, the $49.99 plan alone comes to $1,799.64 before fees and taxes. Local permit fees can apply, and payment must be by card or bank draft.
SafeStreets vs. ADT: who does what
SafeStreets sells the package, schedules the install and sends its own technician. ADT monitors the alarm, bills for monitoring under the ADT agreement and handles service after the sale. Many complaints come from customers unsure which company to call. As a rule, call SafeStreets about installation problems in the first days, and ADT about monitoring, billing, moving and cancelling.
What customers say about SafeStreets
Recurring themes across the review sites and complaint records listed above, not individual quotes.
Common praise
- Punctual, knowledgeable installers who explain the system
- Fast scheduling, often same day or next day
- Clean, thorough installations and app setup
- Feeling safer with ADT monitoring in place
Common complaints
- Confusion between SafeStreets and ADT when problems come up after install
- Long contracts and early termination charges when moving or cancelling
- Cameras or equipment that stop working and slow fixes
- Delays or scheduling problems for installation and service visits
- Equipment or account issues after cancelling service
Contract, cancellation and moving
The ADT agreement runs 36 months, or 24 months in California. If you end it early, ADT may charge 75% of the monthly service charges left on the term. Some offer terms also state that the system remains ADT’s property. If you move, ADT has mover offers for customers in good standing, which require a new 36-month agreement at the new home.
If you bought in your home from a seller who came to you, for $25 or more, the FTC’s Cooling-Off Rule generally gives you three business days to cancel for a full refund, and the seller must give you a cancellation form. Send cancellation in writing and keep proof.
Complaints and how to avoid problems
Ratings depend on where you look. Trustpilot shows 4.9 out of 5 from more than 123,000 reviews that SafeStreets invites customers to leave, mostly praising installers. ConsumerAffairs shows 3.6 out of 5, with 32% one-star reviews, and the BBB logged 323 complaints in three years. The common complaints are about contract terms, cancellation charges, equipment that stops working and confusion over whether SafeStreets or ADT is responsible.
Before signing, get the package, monthly price, installation and activation charges, contract length and early termination formula in writing. Test every sensor and camera with the technician before they leave, and save the ADT customer service number.
Alternatives to SafeStreets
-
ADT
Worth comparing quotes, since SafeStreets offers apply only to Authorized Provider customers and ADT's own promotions can differ.
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Simplisafe
Better if you want no contract and are comfortable installing the system yourself.
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Vivint
Another professionally installed option with its own equipment and app if you want to compare a non-ADT system.
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Self-monitored cameras and sensors
The lowest-cost option: many cameras and alarm kits send alerts to your phone with no monitoring fee, though no one calls police for you.
SafeStreets reviews
Written by readers, read by our moderators, never edited by the company.
No reader reviews yet. If you have used SafeStreets, yours will be the first.
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Frequently asked questions
Is SafeStreets the same as ADT?
No. SafeStreets is an ADT Authorized Provider that sells and installs ADT systems. Your monitoring agreement and ongoing service are with ADT.
How much does SafeStreets cost per month?
Listed packages are $49.99, $60.99 and $66.99 a month as of October 2026. Expect a $149 activation fee ($199 in California) and, depending on the package, an installation charge of $99 to $499.
Does SafeStreets require a contract?
Yes. You sign a 36-month ADT monitoring agreement, or 24 months in California, and a credit check is required. Offers apply to homeowners only.
How do I cancel SafeStreets?
Contact ADT, since the monitoring agreement is with ADT. Cancelling before the term ends can cost up to 75% of the remaining monthly charges.
Is SafeStreets BBB accredited?
The BBB rates SafeStreets USA A+. When we checked in October 2026 its BBB profile said not BBB accredited, although SafeStreets' homepage still claims accreditation.
Why are SafeStreets reviews so different between sites?
SafeStreets invites customers to review on Trustpilot, often right after installation, where it averages 4.9. Sites with more unprompted reviews, such as ConsumerAffairs, show 3.6 with many complaints about contracts and service.
Does SafeStreets install the same day?
SafeStreets says same-day installation is available across 90% of the U.S., depending on technician availability in your area.
Is a SafeStreets salesperson at my door legitimate?
Use the verify representative tool on the SafeStreets site or call 855-891-7233 before letting anyone in or signing. Never pay cash to a door-to-door seller.
What happens if I move?
ADT has mover offers for customers in good standing, but they require a new 36-month agreement at the new home. Ask ADT for the terms before you move.
Sources (9)
Facts on this page come from company websites, government agencies and regulators, checked on the dates shown. Editorial standards
- SafeStreets: Homepage (accessed October 12, 2026)
- SafeStreets: ADT prices and packages (accessed October 12, 2026)
- SafeStreets: Terms and conditions (accessed October 12, 2026)
- SafeStreets: License information (accessed October 12, 2026)
- BBB: SafeStreets USA (accessed October 12, 2026)
- Trustpilot: SafeStreets reviews (accessed October 12, 2026)
- ConsumerAffairs: SafeStreetsUSA reviews (accessed October 12, 2026)
- SimpliSafe: Compare plans (accessed October 12, 2026)
- FTC: Cooling-off period for sales made at home or other locations (accessed October 12, 2026)
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