On this page14 sections
- Ratings and complaints
- T-Mobile Home Internet vs. competitors
- Pricing
- Step by step
- T-Mobile Home Internet legitimacy and licensing
- T-Mobile Home Internet cost
- Speed, congestion and the 1.2 TB line
- What the 5-year price guarantee covers
- Complaints and how to avoid problems
- Cancellation and the 15-day test drive
- Who should skip it
- What customers say
- Alternatives
- FAQ
T-Mobile 5G Home Internet is one of the cheapest ways to get unlimited home internet, especially if you already pay for a T-Mobile phone line, and it has no contract, no equipment fee and a 15-day test drive. It is a legitimate, widely available service from T-Mobile US, reaching about 70 million households over its 5G network. The tradeoff is consistency: typical downloads are 170 to 498 Mbps and uploads 12 to 55 Mbps, a quarter of customers get less, and home internet traffic is slowed first when the network is busy. Use the test drive to check the signal at your address before you cancel your old provider.
- Plans
- Rely $50, Amplified $60, All-In $70 a month with AutoPay; $35, $45 and $55 with a T-Mobile voice line, plus taxes and fees, as listed October 20261
- Typical speeds
- 170 to 498 Mbps down (Amplified and All-In), 170 to 354 Mbps (Rely); 12 to 55 Mbps up; 25% of customers see speeds below these ranges1
- Data
- Unlimited, but during congestion speeds may be lower than other customers' and reduced further above 1.2 TB a month1
- Price guarantee
- 5 years on the internet rate; taxes, fees, equipment or speed upgrades, third-party services and network management are excluded1
- Fees
- $35 device connection charge at sale; gateway included with no monthly equipment fee; $10 a month more without AutoPay by debit card or bank account1
- Trial
- 15-day test drive: cancel within 15 days of activation, return the gateway and claim within 30 days for a bill credit refund1
- Availability
- About 70 million households for 5G Home Internet; T-Mobile Fiber in select areas1
Pros
- Low price, especially $35 to $55 with a T-Mobile phone line
- No contract, no data cap and no monthly equipment fee
- 5-year price guarantee on the internet rate
- 15-day test drive with a refund
- Self-setup in about 15 minutes
Cons
- Speeds vary by address and time of day, and slow during congestion
- Typical uploads of only 12 to 55 Mbps
- Lag can hurt competitive gaming and some VPN use
- Lowest prices need AutoPay and, for the best rates, a T-Mobile voice line
- 27,023 BBB complaints in three years across T-Mobile
Best for: T-Mobile phone customers, renters and households with one to three people who stream and video call and want a cheap, contract-free plan.
Skip it if: You game competitively, upload large files, need a rock-steady connection for work, or have fiber available at your address.
T-Mobile Home Internet vs. competitors
| Company | Connection | Starting price a month | Price lock | Data |
|---|---|---|---|---|
| T-Mobile 5G Home Internet | 5G fixed wireless | $50 ($35 with a T-Mobile phone line) | 5 years | Unlimited, slowed during congestion |
| Verizon 5G Home Internet | 5G fixed wireless | $60 ($35 with a Verizon phone plan) | 3 to 5 years depending on plan | |
| Xfinity | Cable, fiber in some areas | $45 for 300 Mbps | 5 years optional | Unlimited on national plans |
| Cox (now sold as Spectrum) | Cable | $30 for 100 Mbps for 1 year | 1-year promo | Unlimited on plans sold since September 16, 2026 |
T-Mobile Home Internet pricing at a glance
T-Mobile 5G Home Internet plans, as listed October 20261
| Plan | With AutoPay | With a T-Mobile voice line | Typical download | What's added |
|---|---|---|---|---|
| Rely | $50 | $35 | 170 to 354 Mbps | Gateway, unlimited data, 5-year price guarantee |
| Amplified | $60 | $45 | 170 to 498 Mbps | Wi-Fi 7 gateway, Advanced Cyber Security |
| All-In | $70 | $55 | 170 to 498 Mbps | Wi-Fi 7 gateway, Hulu (With Ads), Paramount+ Essential, mesh extender as needed, 24/7 tech support, gateway upgrade after year 3 |
| AWAY (take-anywhere) | $150 | Not listed | Not listed | Use on the go; $160 without AutoPay |
Add $10 a month without AutoPay by debit card or bank account. A $35 device connection charge is due at sale, plus taxes and fees. Home Internet Backup, a lower-use plan for outages, includes 100 hours of data per bill cycle; its price was not shown on the page we checked.
T-Mobile Home Internet, step by step
Check your address
Eligibility depends on T-Mobile's network capacity at your home, so enter your address before anything else.
Order and pay the connection charge
Pick a plan, set up AutoPay with a debit card or bank account to get the listed price, and pay the $35 device connection charge.
Set up the gateway
The gateway ships to you, and T-Mobile says setup takes 15 minutes or less. Use the T-Mobile Internet app to find the spot with the best signal, usually near a window.
Test it for 15 days
Run speed tests at different times of day while keeping your old service. If it doesn't hold up, cancel within 15 days and return the gateway.
Cancel and return equipment
There is no contract. When you cancel, return the gateway promptly and keep the tracking number, since unreturned equipment can be billed.
T-Mobile Home Internet legitimacy and licensing
Yes. It is sold by T-Mobile US, the national wireless carrier based in Bellevue, Washington. The service uses T-Mobile’s 5G cellular network instead of a cable or fiber line, and T-Mobile says it is available to about 70 million households. T-Mobile cites top marks among wireless internet providers in J.D. Power’s 2024 and 2025 satisfaction studies, and in the American Customer Satisfaction Index’s 2026 study it led non-fiber providers in the West with a score of 80.
Complaints are still common. The BBB lists 27,023 complaints against T-Mobile USA in three years across all its services, and its Trustpilot score is 1.4 out of 5. Home internet reviews most often mention unstable connections and billing for returned equipment.
T-Mobile Home Internet cost
With AutoPay by debit card or bank account, Rely costs $50 a month, Amplified $60 and All-In $70. If you have any T-Mobile voice line, the same plans drop to $35, $45 and $55. Without AutoPay, add $10 a month. Taxes and fees are extra, and a $35 device connection charge is due when you sign up.
The gateway is included with no monthly rental. Amplified and All-In get a Wi-Fi 7 gateway; All-In also adds Hulu (With Ads), Paramount+ Essential, a mesh extender if your home needs one, 24/7 tech support and a gateway upgrade after year three. If you cancel your phone line later, expect your internet bill to rise to the internet-only price.
Speed, congestion and the 1.2 TB line
T-Mobile publishes typical speeds: Amplified and All-In customers see 170 to 498 Mbps down, Rely customers 170 to 354 Mbps, and uploads run 12 to 55 Mbps. A quarter of customers get less than those ranges. Distance to the tower, walls, weather and time of day all matter.
Data is unlimited, but home internet is a lower priority than phone traffic. T-Mobile says that during congestion, home internet customers may notice speeds lower than other customers, with further slowdowns for anyone using more than 1.2 TB in a month. For one or two people streaming and on video calls this rarely matters. For a busy household that games online or uploads big files, a wired connection is steadier.
What customers say about T-Mobile Home Internet
Recurring themes across the review sites and complaint records listed above, not individual quotes.
Common praise
- Low monthly price, especially with a T-Mobile phone line
- Fast self-setup with no technician visit
- No contract, no data cap and no monthly equipment fee
- Good speeds in areas with a strong 5G signal
Common complaints
- Unstable connections, lag and packet loss that hurt online gaming
- Speeds that drop in the evening or get worse over time
- Billing for returned equipment and slow refunds
- Long hold times and unhelpful support
What the 5-year price guarantee covers
T-Mobile promises not to raise the price of the internet data on Rely, Amplified or All-In for at least five years from activation. The guarantee does not cover taxes and fees, equipment or speed upgrades you choose, future network generations, limited-time promotions, third-party services such as the streaming perks, or network management. T-Mobile also says it will pay your final month’s charge if it raises your rate and you tell it you’re leaving within 60 days.
Be realistic about promises like this. T-Mobile moved customers off older plans that carried earlier price lock promises, and a class action over those increases, Oddo v. T-Mobile USA in federal court in New Jersey, was still pending in mid 2026. Keep a copy of your plan terms from the day you sign up.
Complaints and how to avoid problems
The patterns in reviews are consistent: connections that drop or lag, speeds that fall in the evening, charges for gateways customers say they returned, and long support calls. To protect yourself:
- Test during the evening, when congestion is worst, before the 15-day window closes.
- Keep your old provider until you’re sure, then cancel it.
- Return a cancelled gateway quickly with tracking and keep the receipt.
- Check your first two bills for the device connection charge, AutoPay discount and any promotional credits.
T-Mobile’s terms include an arbitration provision, so disputes usually go to arbitration rather than court. You can also file a complaint with the FCC or your state attorney general.
Cancellation and the 15-day test drive
There is no annual contract. New customers can cancel within 15 days of activation, return the gateway on time and submit the refund request within 30 days of cancelling; the refund arrives as a one-time bill credit, which can take two bill cycles. After the trial you can still cancel at any time, but you won’t get the trial refund. Promotional cards and bill credits stop if you cancel the qualifying line.
Who should skip it
Skip 5G home internet if you play competitive online games, rely on a corporate VPN that dislikes changing connections, upload large video files, or need guaranteed speeds for work. Also skip it if fiber is available at your address, since fiber providers outscored cable and wireless in ACSI 2026 and offer matching upload speeds. Check the FCC National Broadband Map to see every option for your address.
Alternatives to T-Mobile Home Internet
- Verizon 5G Home Internet The closest like-for-like option; check which carrier has the stronger signal at your address.
- Xfinity Better for heavy gaming, many 4K streams or big uploads where a wired cable or fiber line is steadier than 5G. Read review
- A local fiber provider The best choice if it reaches your street, with matching upload and download speeds and low lag.
- FCC National Broadband Map A free way to see every provider that reports service at your address before you pick one.
T-Mobile Home Internet reviews
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Frequently asked questions
How much is T-Mobile Home Internet a month?
With AutoPay, $50 for Rely, $60 for Amplified and $70 for All-In, or $35, $45 and $55 with a T-Mobile voice line. A $35 device connection charge is due at sale, plus taxes and fees.
Is T-Mobile Home Internet good?
It's good value where the 5G signal is strong, and it led non-fiber providers in the West in ACSI 2026. Speeds vary by address and can slow during congestion, so use the 15-day test drive.
How fast is T-Mobile Home Internet?
Typical downloads are 170 to 498 Mbps on Amplified and All-In and 170 to 354 Mbps on Rely, with uploads of 12 to 55 Mbps. A quarter of customers see slower speeds.
Does T-Mobile Home Internet have a data cap?
No hard cap. Data is unlimited, but during congestion speeds may be lower than other customers' and further reduced above 1.2 TB a month.
Is T-Mobile Home Internet good for gaming?
It works for casual play, but latency and speed change with signal and congestion, and reviews mention lag and packet loss. Cable or fiber is more consistent for competitive gaming.
Does T-Mobile Home Internet have a price lock?
Yes. Rely, Amplified and All-In have a 5-year price guarantee on the internet rate. Taxes, fees, add-ons and third-party services are not covered.
Can I try T-Mobile Home Internet risk free?
Yes. Cancel within 15 days of activation, return the gateway and submit the claim within 30 days to get your money back as a bill credit.
Do I need a T-Mobile phone plan?
No. You can buy home internet alone at $50 to $70 a month with AutoPay. A T-Mobile voice line lowers the price by $15 a month.
Does T-Mobile Home Internet work with a VPN?
Many VPNs work, but some corporate VPNs have trouble with 5G home internet connections. Test yours during the trial before you cancel your current service.
What is the difference between T-Mobile Home Internet and T-Mobile Fiber?
5G Home Internet runs over T-Mobile's cellular network. T-Mobile Fiber uses fiber-optic lines with equal upload and download speeds, but only in select areas.
Sources (8)
Facts on this page come from company websites, government agencies and regulators, checked on the dates shown. Editorial standards
- T-Mobile: 5G Home Internet plans, terms and FAQ (accessed October 12, 2026)
- BBB: T-Mobile USA, Inc. profile (accessed October 12, 2026)
- Trustpilot: T-Mobile reviews (accessed October 12, 2026)
- ISE Magazine: ACSI 2026 study results for ISPs and wireless carriers (accessed October 12, 2026)
- Verizon: 5G Home Internet plans (accessed October 12, 2026)
- Tech Times: T-Mobile price lock litigation, July 16, 2026 (accessed October 12, 2026)
- Cox: Internet plans and pricing (now sold as Spectrum) (accessed October 12, 2026)
- FCC: National Broadband Map (accessed October 12, 2026)
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