On this page15 sections
- Ratings and complaints
- TruckTok vs. competitors
- Pricing
- Step by step
- TruckTok legitimacy and licensing
- Are TruckTok's delete kits legal?
- What TruckTok sells and what it costs
- How TruckTok Works
- Shipping, returns and refunds
- Warranty and customer support
- Complaints and what buyers report
- Who should skip TruckTok
- What customers say
- Alternatives
- FAQ
TruckTok's listed address and phone number are in Wuhu, China, it has no BBB or Trustpilot profile we could find, and its warranty terms are only sent on request. It is a real online store, not a fake checkout page: it publishes shipping, return and contact policies, takes cards and PayPal, and shows 1,315 reviews on its own site, 74% of them five stars. The Justice Department stopped bringing criminal cases in January 2026, but civil penalties and state enforcement still apply. For filters, intakes, hitches and covers it can be a low-cost source; for a street-driven truck, its delete parts are the wrong buy.
- Listed address
- Fulong E-commerce Industrial Park, Wuhu Economic Development Zone, Wuhu City, Anhui Province, China; phone +86 number; support Monday to Friday, 9:00 to 17:001
- What it sells
- About 660 listings for Cummins, Duramax and Powerstroke trucks: EGR and DPF delete kits and pipes, tuners and tuner harnesses, filters, cold air intakes, tonneau covers, hitches and accessories (October 2026)5
- Shipping
- Free within the US except Alaska, Hawaii and US territories; ships within 2 working days of payment; 5 to 8 working days estimated delivery (homepage banner says 3 to 5); no PO boxes1
- Returns
- Unused items within 45 days of delivery, in undamaged original packaging, after photo or video approval; you pay return shipping unless the item is wrong, defective or TruckTok listed the wrong fitment2
- Warranty
- Not published; the warranty page says to contact the company for its offerings3
- Governing law
- Terms of service say they are governed by the laws of the UK4
- On-site reviews
- 1,315 reviews: 74% five star, 17% four star, 7% three star, under 1% one or two star (collected on TruckTok's own site, October 2026)5
- Domain age
- trucktok.com was registered in July 2017; the oldest product listing in the current store dates to January 20249
Pros
- Low prices, with free shipping to the lower 48 states
- Catalog sorted by engine and model year, which cuts fitment mistakes
- 45-day return window on unused parts, longer than many diesel shops
- Strong ratings on its own site, though they are not independent
Cons
- Much of the catalog is emissions delete hardware, tuners and bypass parts that are illegal on road vehicles
- Listed address and phone number are in China; no BBB or Trustpilot profile
- No published warranty
- You pay return shipping unless the part is wrong or defective, and returns need photo approval first
Best for: Diesel owners buying filters, intakes, hitches or covers at a low price, or parts for trucks that never run on public roads.
Skip it if: Your truck is registered and driven on public roads and you are looking at delete parts, or you want a US company with a written warranty.
TruckTok vs. competitors
| Company | Based in | Free shipping | Return window | Return costs | BBB |
|---|---|---|---|---|---|
| TruckTok | Wuhu, China (listed address) | All orders, lower 48 states | 45 days, unused | Buyer pays unless item is wrong or defective | No profile found |
| Diesel Power Products | Spokane Valley, Washington | Most orders over $199, lower 48 states | 30 days, unopened | Buyer pays; original shipping deducted if it was free | A+, accredited |
| Diesel Power Source | West Jordan, Utah (manufacturer, founded 2003) | Select products only | 14 days, unused | 15% restocking fee; shipping not refunded | A+, not accredited |
TruckTok pricing at a glance
TruckTok starting prices by category, as listed October 20265
| Category | Typical starting price | Range across listings |
|---|---|---|
| Coolant filtration and filter kits | About $106 | $101 to $116 for coolant filter kits; single filters from about $14 |
| Cold air intakes | About $98 | About $16 to $236 |
| Trailer hitches and hitch parts | About $80 | About $25 to $160 |
| EGR delete kits | About $226 | About $29 to $1,156 |
| DPF delete pipes and exhaust | About $650 | About $129 to $1,156 |
| Tuners and tuner harnesses | About $140 | About $120 to $2,110 |
| Tonneau covers | About $319 | About $259 to $729 |
Typical price is the median lowest variant price in each category from TruckTok's public product feed on October 12, 2026. Shipping to the lower 48 states is free. Prices change often.
TruckTok, step by step
Pick your engine platform
The store is organized by engine and model year (6.7L Cummins, 6.6L Duramax, 6.0L to 6.7L Powerstroke). Check the fitment notes on each listing, because a wrong-fitment return is at your cost.
Order and pay
Checkout runs on Shopify with major cards and PayPal. There is no account or membership required.
Shipping
Orders ship within 2 working days of payment, with free delivery to the lower 48 states in an estimated 5 to 8 working days. You can cancel for a full refund only before the item ships.
Returns
Email photos or video of the unused item to [email protected] within 45 days of delivery, wait for approval, then ship it back in its original packaging and send the tracking number.
Warranty claims
There is no published warranty. Ask for the warranty terms in writing before you buy anything expensive.
TruckTok legitimacy and licensing
TruckTok operates as a real store. It runs on Shopify, publishes shipping, return and terms pages, lists a street address, phone number and support email, and shows 1,315 reviews on its own site with 74% five stars. The domain was registered in 2017, and its current product listings go back to January 2024.
What you can’t verify is just as important. The listed address and phone number are in Wuhu, Anhui Province, China, its terms say they are governed by UK law, and it has no BBB profile or Trustpilot page we could find. Every review we could see is hosted on TruckTok’s own store, so there is no independent complaint record to check. That doesn’t make it a scam, but it means you have little outside help if an order goes wrong. Pay by credit card or PayPal so you keep chargeback or buyer protection rights.
Are TruckTok's delete kits legal?
Not on a vehicle driven on public roads. The Clean Air Act makes it illegal for anyone to sell, offer to sell or install a part whose principal effect is to bypass or disable an emissions control when they know or should know it will be used that way (42 U.S.C. 7522(a)(3)(B)). EGR delete kits, DPF delete pipes, DEF delete kits and delete tunes fall in that category. An “off-road use” label does not change the law for a street truck.
Enforcement has changed. On January 21, 2026, the Justice Department said it would no longer bring criminal charges for tampering with onboard diagnostic systems, but it kept civil enforcement with the EPA, and the change did not make deletes legal. EPA’s current inflation-adjusted penalty table allows up to $5,911 per violation for most people and up to $59,114 for manufacturers and dealers. California and other states that follow CARB rules also enforce their own tampering and inspection laws. A deleted truck can also fail state inspection, lose factory warranty coverage and be harder to sell.
What TruckTok sells and what it costs
The store lists about 660 products. Delete hardware is the largest group: dozens of EGR delete kits (typical starting price about $226) and DPF delete pipes (about $650), plus combined DPF, EGR and DEF kits, DPF delete tuners, tuning files and security gateway bypass cables. The rest is ordinary truck parts: coolant filtration and filter kits around $100 to $116, cold air intakes around $98, hitch parts from about $25, soft roll-up tonneau covers from about $259, wiper blades and stickers.
There is no subscription or membership. Shipping is free to the lower 48 states. If you buy, the filters, intakes, hitches and covers are the parts you can legally put on a road truck.
Key Takeaway: TruckTok (Expert Score: 3.6/5.0)
TruckTok earns a BestGuide Expert Score of 3.6/5.0. It sells a deep, platform-specific catalog of diesel parts for Cummins, Powerstroke, and Duramax trucks at transparent one-time prices, with on-site product ratings averaging near 4.7/5 across 700-plus reviews. The score is held back by two material factors: its headline EGR and DPF delete kits are federally illegal to install on vehicles driven on public roads, and it ships from China with no Better Business Bureau profile.
TruckTok earns a BestGuide Expert Score of 3.6/5.0, placing it as a niche option for diesel owners building off-road, competition, or farm-use trucks rather than a general-purpose parts retailer. Based on our review of its catalog, pricing, fulfillment, and the regulatory status of its best-selling categories, TruckTok reviews come out mixed: prices are among the lowest in the diesel aftermarket, but its flagship delete products carry real legal exposure for on-road use, and overseas fulfillment adds shipping and warranty risk. You can read how BestGuide calculates Expert Scores to see how these factors are weighted. If you are still comparing diesel parts suppliers, get matched with a provider that fits your build before you buy.
How TruckTok Works
Storefront and Product Range
TruckTok is an online-only Shopify store organized by engine platform: 6.7L Cummins, 6.6L Duramax (LB7 through L5P), and 6.0L, 6.4L, and 6.7L Powerstroke. Shoppers pick their year and engine, then browse compatible parts. The catalog spans EGR delete kits, DPF and cat delete pipes, cold air intakes, exhaust up-pipes, CCV reroute kits, replacement fuel, oil, and cabin filters, tonneau covers, trailer hitches, floor mats, and accessories.
Ordering and Fulfillment
All pricing is published on-product with no account or subscription, and checkout accepts Visa, Mastercard, American Express, Discover, Diners Club, Maestro, and PayPal. The company is headquartered in Wuhu City, Anhui Province, China, and fulfills from there, so delivery timelines and returns are governed by cross-border shipping rather than domestic warehousing.
Support and Technical Help
Technical support runs through a separate community forum rather than in-store live chat, and warranty terms are handled by request through a contact form rather than a published schedule. On-site reviews often praise responsiveness and fitment, though buyers should expect email-based support on a Monday-to-Friday schedule.
What customers say about TruckTok
Recurring themes across the review sites and complaint records listed above, not individual quotes.
Common praise
- Low prices compared with US diesel shops
- Parts that fit as listed
- Complete kits and decent packaging
- Delivery faster than buyers expected
Common complaints
- Small parts such as O-rings tearing during install, in the lower-rated reviews
- Brackets or fitment that need adjustment
- Few independent reviews outside TruckTok's own site to check against
Shipping, returns and refunds
TruckTok says it ships within 2 working days of payment and estimates 5 to 8 working days for delivery to the lower 48 states; the homepage banner promises 3 to 5 business days. It does not ship free to Alaska, Hawaii or US territories, and it won’t deliver to a PO box. You can cancel for a full refund only before the order ships.
Unused items can be returned within 45 days of delivery. You must send photos or video for approval first, use undamaged original packaging inside a separate shipping box, and include your order number. You pay return shipping if you changed your mind or ordered the wrong fitment; TruckTok pays when it sent the wrong item, the item is defective, or its own fitment information was wrong. It says refunds are processed within three working days after the return arrives, with no fees deducted.
Warranty and customer support
TruckTok does not publish a warranty. Its warranty page only says to get in touch for its “different offerings.” Before you buy an expensive part, email service@trucktok.com and get the coverage period and claim process in writing. Support is by email and phone on weekdays, 9:00 to 17:00; the store doesn’t say which time zone, and the listed phone number is a Chinese mobile number.
Complaints and what buyers report
We found no BBB complaints, CFPB records or Trustpilot reviews for TruckTok, mainly because it has no profiles on those sites. On its own store, about 1% of 1,315 reviews are one or two stars. The lower-rated reviews mention small parts like O-rings tearing and brackets that don’t bolt up level, while the five-star reviews praise price, fit and delivery speed. Because TruckTok controls that review system, treat it as a rough guide rather than independent evidence.
Who should skip TruckTok
Skip the delete parts entirely if your truck is registered for road use, still under factory warranty, or registered in a state with emissions inspections. Also look elsewhere if you need a part fast for a truck that is down, want a written warranty, or prefer a US company with a BBB record for disputes.
Alternatives to TruckTok
- Diesel Power Products A US retailer with an accredited A+ BBB profile and a US warehouse, better if you want a domestic company to deal with on returns.
- Your local auto parts store or dealer For filters and maintenance parts you need today, a local store gets you the part in hand and a simple in-person return.
- Repairing the emissions system instead of deleting it If a clogged DPF or failing EGR is the reason you are shopping, cleaning or replacing the part keeps the truck legal for inspection, resale and warranty.
TruckTok reviews
Written by readers, read by our moderators, never edited by the company.
No reader reviews yet. If you have used TruckTok, yours will be the first.
Write a reviewHow do I know I can trust these reviews about TruckTok?
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- Our moderators read every review before it publishes.
- Companies can respond publicly but can never edit, hide or remove a review.
- Paying BestGuide never changes the reader rating or which reviews publish.
Frequently asked questions
Is TruckTok a legit company?
It is a working online store with published policies, card and PayPal checkout, and more than 1,300 reviews on its own site. Its listed address is in Wuhu, China, and it has no BBB or Trustpilot profile, so there is no independent complaint record. Paying with a credit card or PayPal gives you a way to dispute a charge if needed.
Where is TruckTok located?
Its policy pages list an address in the Fulong E-commerce Industrial Park in Wuhu City, Anhui Province, China, along with a Chinese phone number. Its shipping policy refers to a warehouse but does not say where it is.
How long does TruckTok shipping take?
The shipping policy says orders ship within 2 working days and arrive in an estimated 5 to 8 working days in the lower 48 states. The homepage banner says 3 to 5 business days. Shipping is free except to Alaska, Hawaii and US territories.
What is TruckTok's return policy?
Unused items can be returned within 45 days of delivery in undamaged original packaging, after you send photos or video and get approval. You pay return shipping unless TruckTok sent the wrong or a defective item or listed the wrong fitment.
Does TruckTok have a warranty?
No warranty terms are published. The warranty page asks you to contact the company for details, so get the terms in writing before buying.
Are EGR and DPF delete kits legal?
Not for vehicles used on public roads. Federal law bans selling or installing parts meant to defeat emissions controls, and an off-road-only label does not make them legal on a street truck. They are only lawful for vehicles that never operate on public roads.
Did the federal government make diesel deletes legal in 2026?
No. In January 2026 the Justice Department said it would stop bringing criminal charges for tampering with onboard diagnostic systems, but civil enforcement with the EPA continues and the law itself did not change. States such as California also enforce their own rules.
What is the fine for deleting a diesel truck?
EPA's current inflation-adjusted civil penalty for tampering and defeat devices is up to $5,911 per violation for most people and up to $59,114 for manufacturers and dealers. State penalties, failed inspections and lost warranty coverage can add to the cost.
Is TruckTok cheaper than US diesel parts stores?
Often, yes. Shipping is free on every order to the lower 48 states, while US retailers such as Diesel Power Products require orders over $199 for free shipping. The tradeoff is no published warranty and an overseas company to deal with if something goes wrong.
Can I cancel a TruckTok order?
Yes, for a full refund, as long as the item has not shipped. Once it ships, you have to use the return process instead.
Sources (12)
Facts on this page come from company websites, government agencies and regulators, checked on the dates shown. Editorial standards
- TruckTok: Shipping policy and contact details (accessed October 12, 2026)
- TruckTok: Return and refund policy (accessed October 12, 2026)
- TruckTok: Warranty page (accessed October 12, 2026)
- TruckTok: Terms of service (accessed October 12, 2026)
- TruckTok: Store catalog and on-site reviews (accessed October 12, 2026)
- Cornell LII: 42 U.S.C. 7522, prohibited acts under the Clean Air Act (accessed October 12, 2026)
- eCFR: 40 CFR 19.4, EPA civil monetary penalty inflation adjustments (accessed October 12, 2026)
- Heavy Duty Trucking: Justice Department pulls back on criminal prosecution of diesel emissions deletes (accessed October 12, 2026)
- Verisign RDAP: trucktok.com registration record (accessed October 12, 2026)
- Diesel Power Products: Shipping policy (accessed October 12, 2026)
- Diesel Power Products: Returns (accessed October 12, 2026)
- Diesel Power Source: Shipping and returns (accessed October 12, 2026)
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