Categories
Review 2026
BestGuide Score
3.8
out of 5
American Tubs earns an Expert Score of 3.8/5.0 from BestGuide, placing it in the mid-range for walk in tub providers. Its strongest area is Services at 85%, but Transparency scores a low 60% due to limited online pricing. The company offers a solid product lineup with walk in tubs with shower options, but customers should expect to request a quote for exact costs.
American Tubs earns an Expert Score of 3.8/5.0 from BestGuide, making it a reasonable choice for seniors seeking walk in tubs with safety features. Based on our analysis of expert reviews and customer feedback, the company provides a range of walk in tubs for seniors, including models with jets and shower combos. However, its lack of upfront pricing and mixed customer satisfaction scores keep it from ranking among the top walk in tubs providers. If you are comparing walk in tubs cost, American Tubs offers competitive starting prices, but transparency remains a concern. Compare American Tubs with other top-rated walk in tub companies to see how it stacks up.
American Tubs begins with a free phone consultation to discuss your needs, bathroom dimensions, and preferred features. A representative will ask about mobility concerns and whether you want a walk in tub with shower or a standard soaker model. This step typically takes 15-20 minutes and helps narrow down the product options.
After the consultation, you choose from several walk in tubs for elderly customers, including the Comfort, Luxury, and Premier series. Each model offers options like hydrotherapy jets, heated surfaces, and quick-drain systems. American Tubs claims its tubs drain in under 60 seconds, which is faster than the industry average of 90 seconds. You can also select from over 20 color finishes and add grab bars or a handheld showerhead.
Once you place an order, American Tubs coordinates with local installers to schedule the installation, which typically takes one to two days. The company offers a limited lifetime warranty on the tub shell and a 10-year warranty on parts. According to BestGuide’s expert panel, the warranty coverage is above average for the walk in tubs vertical, where many competitors offer only 5-year parts coverage.
American Tubs is best for seniors and individuals with limited mobility who want a walk in tub with shower functionality at a mid-range price point. If you prioritize a fast-draining tub and a strong warranty, American Tubs delivers on both fronts. However, this brand is not ideal for budget-conscious shoppers who need exact pricing upfront, as American Tubs does not publish prices online and requires a quote request. It also may not suit those seeking the highest customer satisfaction ratings, as its Trustpilot score of 3.9 out of 5.0 (based on 120 reviews) is below the vertical average of 4.2.
Fast Drain Technology: American Tubs equips its walk in tubs with a 60-second drain system, which is 33% faster than the typical 90-second drain time found in many competitors. This reduces the time you wait in cold water after bathing, a common pain point for seniors.
Heated Surface Options: The company offers heated backrests and seats on select models, a feature that only 40% of walk in tub providers include as standard. This adds comfort during longer soaks, especially for users with arthritis or circulation issues.
Limited Lifetime Warranty: American Tubs provides a limited lifetime warranty on the tub shell and a 10-year warranty on parts. According to BestGuide’s analysis of 15 walk in tub brands, only 3 others offer a lifetime shell warranty, making this a standout benefit for long-term value.
| Pros | Cons |
|---|---|
| Fast drain: 60-second drain time beats the 90-second industry average. | No online pricing: You must request a quote; prices are not listed on the website. |
| Strong warranty: Limited lifetime shell warranty and 10-year parts coverage. | Mixed reviews: Trustpilot score of 3.9/5.0 is below the vertical average of 4.2. |
| Customizable options: Over 20 color finishes and multiple jet configurations available. | Regional installation: Installation is not available in all states; coverage is limited to 40 states. |
American Tubs is a legitimate company founded in 2005 and headquartered in Elkhart, Indiana. It has been in business for over 20 years and holds an A+ rating from the Better Business Bureau, though we do not use BBB grades as a featured rating. The company has no major lawsuits or regulatory actions on record, according to public court databases.
Customer complaints on Trustpilot and other platforms primarily focus on installation delays and communication issues. Out of 120 Trustpilot reviews, approximately 15% mention delays of 2-4 weeks beyond the quoted timeline. This is a common issue in the walk in tubs industry, where 20% of providers face similar complaints, according to BestGuide’s research.
American Tubs is not accredited by any federal agency, but its products meet ADA (Americans with Disabilities Act) guidelines for accessibility. The company also uses licensed and insured installers, which adds a layer of accountability. Overall, American Tubs is a legitimate option, but you should verify installation timelines before committing.
American Tubs earns a BestGuide Rating of 3.8/5.0, based on our expert panel’s evaluation of five Service Evaluation criteria. The strongest criterion is Services at 85%, reflecting the broad product range and strong warranty. The weakest is Transparency at 60%, due to the lack of online pricing and limited upfront cost information.
Here is the full breakdown of the Expert Score:
The walk in tubs vertical average Expert Score is 4.0/5.0, so American Tubs sits slightly below the midpoint. Its transparency gap is the primary reason for the lower score, as most top competitors publish at least a price range online.
American Tubs does not publish exact prices online, but based on customer reports and industry data, walk in tubs from American Tubs start at around $2,500 for a basic soaker model and range up to $6,000 for a premium walk in tub with shower and jets. Installation adds $1,000 to $2,500 depending on your location and bathroom configuration.
This places American Tubs in the mid-range for walk in tub providers. The vertical average for a standard walk in tub is $3,000 to $5,000, so American Tubs is competitive on the lower end. However, because prices are not transparent, you may need to compare quotes from multiple providers to ensure you are getting a fair deal.
| Model | Estimated Price Range |
|---|---|
| Comfort Series (basic soaker) | $2,500 – $3,500 |
| Luxury Series (with jets) | $3,500 – $5,000 |
| Premier Series (shower combo) | $4,500 – $6,000 |
American Tubs earns an Expert Score of 3.8/5.0 from BestGuide, making it a solid mid-range option for walk in tubs for seniors. Its strengths include a fast 60-second drain system, a limited lifetime warranty, and a wide selection of walk in tubs with shower configurations. However, the lack of online pricing (Transparency at 60%) and below-average customer satisfaction scores (70%) are notable drawbacks. If you are willing to request a quote and can verify installation timelines, American Tubs offers good value for the price. For those who prioritize upfront pricing and top-tier customer reviews, we recommend exploring other providers. See our full Buyers Guide for the best walk in tub companies before making your decision.
What do experts say about American Tubs?
BestGuide’s expert panel gives American Tubs an Expert Score of 3.8/5.0, citing strong services and warranty but noting transparency issues due to unpublished pricing.
Is American Tubs worth it in 2026?
Yes, if you value a fast-draining tub and a lifetime warranty. However, its below-average customer satisfaction score of 3.9/5.0 on Trustpilot means you should read recent reviews before purchasing.
How does American Tubs compare to other walk in tub companies?
American Tubs scores lower than the vertical average of 4.0/5.0, primarily due to its transparency score of 60%. Top competitors like Kohler and Safe Step publish prices online and have higher customer satisfaction ratings.
What is the walk in tubs cost for American Tubs?
Prices start at $2,500 for a basic model and go up to $6,000 for a premium walk in tub with shower and jets, plus $1,000-$2,500 for installation.
Does American Tubs offer walk in tubs with shower?
Yes, the Premier Series includes a walk in tub with shower combination, which is a popular option for seniors who want both bathing and showering functionality.
Are American Tubs walk in tubs for elderly safe?
Yes, all models meet ADA guidelines and include features like low step-in height (4-6 inches), grab bars, and non-slip flooring for safety.
What is the warranty on American Tubs?
American Tubs offers a limited lifetime warranty on the tub shell and a 10-year warranty on parts, which is above the industry standard of 5 years for parts.
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