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American Tubs offers compact, standard, extra wide and deep, and wheelchair models. It is a real manufacturer with a showroom at 1101 Fullerton Road in City of Industry, California, in business since 2012, that builds walk-in tubs to order with a 7-day lead time and sells them through a network of local dealers and installers. The weak spots are the warranty, which covers the frame and door for life but motors, electrical controls and the faucet for only 2 years, prices that are not published, and almost no independent reviews: the BBB lists the company as not rated with no reviews. Get the installed price, the dealer's own installation warranty and the full warranty terms in writing before you sign.
- Company
- American Tubs, 1101 Fullerton Rd, City of Industry, CA; business started December 2012; Fred Jin, President (per BBB)3
- Models
- Standard, Compact, Extra Wide and Deep, and Wheelchair series; fits bathers up to 350 lbs4
- Price
- Not published; free in-home estimate through a local dealer. American Tubs' own guide says walk-in tubs in general range from $3,000 to $26,0005
- Warranty
- Lifetime limited on stainless steel frame, door mechanism, door handle and vinyl door seal; 10 years on gel coat finish; 2 years on motors, electrical controls, faucet, tubing, fittings, drain and plated finishes2
- Lead time and install
- Custom built to order with a 7-day lead time; installed by local dealers in as little as 1 day1
- Standard safety features
- 17-inch ADA-compliant seat, about 6-inch threshold, non-slip floor, grab bars, door drain; UL and IAPMO certification claimed5
- Financing
- Financing available on all models; terms not published4
- Medicare
- American Tubs says walk-in tubs often do not qualify for Medicare coverage4
Pros
- 7-day build lead time, faster than many rivals
- Wheelchair, compact and extra wide and deep models
- 17-inch ADA seat, non-slip floor and door drain standard
- Lifetime coverage on the frame, door mechanism and door seal
- Financing offered on all models
Cons
- Only 2 years on motors, electrical controls and faucet
- No published prices
- Installation is warranted by the local dealer, not American Tubs
- Almost no independent reviews; BBB lists it as not rated
- Site makes broad health claims for hydrotherapy that it does not support
Best for: Buyers who need a walk-in tub quickly, or a wheelchair or extra wide model, and have a trusted local American Tubs dealer.
Skip it if: You want a published price or long warranty coverage on the pump, controls and labor.
American Tubs vs. competitors
| Company | Installed price | Warranty | Installer | Install time |
|---|---|---|---|---|
| American Tubs | Not published; quote | Lifetime frame and door; 2 years motors, controls and faucet | Local dealers | As little as 1 day |
| Safe Step | $10,000 to $26,000 | Lifetime, parts and labor | Safe Step certified installers | As little as 1 day |
| Boca Walk-In Tubs | $7,000 to $20,000+ | Lifetime on all parts | Boca's own installers | Usually 1 day |
| Kohler | Not published; quote | Lifetime limited (Kohler Co.) | KOHLER Authorized Dealer | As little as 1 day |
American Tubs pricing at a glance
What American Tubs publishes about cost, as of October 20265
| Item | What American Tubs says |
|---|---|
| Tub price | Not published; quote after a free in-home estimate |
| Typical market range | $3,000 to $26,000 for walk-in tubs in general; $3,000 is a very low-end tub without installation |
| Installation | Done by the local dealer; takes 1 to 3 days for most installs |
| Financing | Available on all models; rates and terms not published |
| Options that add cost | Hydromassage (10 jets), air massage (20 jets), microbubbles, chromotherapy, heated pump, shower door and slide bar, bidet, harness |
For comparison, our walk-in tub guide found published installed prices of $7,000 and up at Boca and $10,000 to $26,000 at Safe Step. Ask the dealer for one total that includes the tub, options, removal of the old tub, plumbing and electrical work, permits and any water heater upgrade.
American Tubs, step by step
Free consultation
Call (800) 577-8475 or fill out the site form; American Tubs refers you to a local dealer for an in-home estimate.
Measure and choose a model
The dealer measures your bathroom and checks your hot water heater and plumbing, then helps you pick a series, door side and options.
Build to order
American Tubs says tubs are custom built with a 7-day lead time.
Installation
A licensed dealer installs the tub, usually in 1 to 3 days. The installer, not American Tubs, warrants the installation.
Register the warranty
Register online and call (800) 398-9639 for service or technical support, Monday to Friday, 8 a.m. to 5 p.m. Pacific.
American Tubs legitimacy and licensing
American Tubs appears to be a real manufacturer. It lists a showroom at 1101 Fullerton Road in City of Industry, California, says its tubs are built and tested in Covina, California, and has a BBB profile at that address showing a business start date of December 2012, with Fred Jin as president. It sells through local dealers and installers rather than its own crews.
What’s missing is a track record you can check. The BBB lists American Tubs as not rated, with no complaints and no customer reviews, and we found no Trustpilot page. A separate BBB profile under the same name in Amity, Arkansas has an F rating; the BBB does not say whether it is a dealer. Ask any dealer for its contractor license number and check it with your state.
American Tubs walk-in tub cost
American Tubs does not publish prices. You get a quote from a local dealer after a free in-home estimate. Its own buying guide says walk-in tubs in general cost $3,000 to $26,000, with $3,000 being a very low-end tub without installation. For context, Boca publishes installed prices from about $7,000 and Safe Step from $10,000 to $26,000.
Options such as hydromassage jets, air jets, microbubbles, chromotherapy lights, a shower door and a bidet add to the price. So can installation details: removing the old tub, plumbing and electrical work, permits, and possibly a larger water heater, since walk-in tubs hold more water. Get one written installed total and compare at least two other quotes.
American Tubs warranty
The warranty page lists a lifetime limited warranty on the stainless steel frame, door mechanism, door handle and vinyl door seal, 10 years on the gel coat finish, and 2 years on motors, electrical controls, the faucet, tubing, plastic fittings, the drain and plated finishes. Coverage lasts only while the original buyer owns the tub in the original home, and commercial installs get shorter terms.
The warranty excludes installation, water damage to your home, shipping for replacement parts, improper maintenance and chemical corrosion. The installer must give its own limited warranty on the work. American Tubs’ cost article describes the warranty a little differently (lifetime on fixtures and 5 years on other components), so ask for the written warranty that comes with your tub and register it after install.
Complaints and how to avoid problems
We found no BBB complaints against the California company in the last three years and no Trustpilot profile, so there is no pattern of complaints to report, and also little proof of long-term service. With dealer-sold products, most problems come from the sale and install, not the factory.
- Get the dealer’s name, contractor license and installation warranty in writing.
- Ask whether the price includes removal, plumbing, electrical, permits and cleanup.
- Check that your water heater can fill the tub you choose.
- Read the financing terms, including the interest rate, before signing.
- The FTC’s Cooling-Off Rule generally lets you cancel a sale of $25 or more made in your home until midnight of the third business day, and the seller must give you two copies of a cancellation form.
A note on the health claims
The American Tubs site says bathing therapy and its jets, microbubbles and colored lights can help with conditions from arthritis to depression and blood pressure. Those claims are not backed by studies on the site, and a walk-in tub is not a medical treatment. Buy one for safer, easier bathing. If you have heart, circulation or blood pressure conditions, ask your doctor about hot soaks, and ask an occupational therapist whether a walk-in tub or a simpler change is the safer option for you.
Does Medicare or insurance pay for a walk-in tub?
Usually not. American Tubs’ own FAQ says walk-in tubs often do not qualify for Medicare coverage, and suggests checking with your insurer and your state Medicaid office. Some Medicaid waiver programs pay for home accessibility changes, and eligible veterans can apply for the VA’s Home Improvements and Structural Alterations (HISA) grant. Financing through American Tubs is available, but compare the rate with other loans first.
Alternatives to American Tubs
- Safe Step Publishes an installed price range and covers parts and labor for life, so a pump failure in year 3 is still covered. Read review
- Boca Walk-In Tubs Lowest published starting price we found, about $7,000 installed, with its own install team. Read review
- Grab bars, a shower chair or a tub-to-shower conversion Often costs far less than a walk-in tub; an occupational therapist can suggest what fits your needs.
- VA and Medicaid home modification help Eligible veterans can apply for a VA HISA grant for bathroom changes, and some state Medicaid waiver programs pay for home accessibility work.
American Tubs reviews
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Frequently asked questions
How much does an American Tubs walk-in tub cost?
American Tubs does not publish prices; you get a quote from a local dealer. Its own guide says walk-in tubs in general run $3,000 to $26,000, and competitors with published prices start around $7,000 installed.
Where are American Tubs made?
The company says its tubs are constructed and tested in Covina, California, and it has a showroom in City of Industry, California.
What is the American Tubs warranty?
Lifetime limited on the frame, door mechanism, handle and door seal; 10 years on the gel coat; and 2 years on motors, controls, the faucet and other parts. Installation is warranted by your installer.
Is American Tubs BBB accredited?
No. Its California BBB profile shows it as not rated and not accredited, with no complaints or reviews in the last three years.
Does American Tubs install the tub?
Installation is done by local licensed dealers and installers. American Tubs says installs can take as little as one day; its guide says most take 1 to 3 days.
Do American Tubs walk-in tubs have a shower?
A handheld shower comes with the standard faucet set, and a shower door and slide bar are optional.
What is the weight limit?
American Tubs says its tubs fit bathers up to 350 pounds, with extra wide and deep models for larger bathers.
Does Medicare cover an American Tubs walk-in tub?
Usually not. American Tubs says walk-in tubs often don't qualify for Medicare. Check Medicaid waiver programs, VA grants or private insurance.
Can I finance a walk-in tub from American Tubs?
Yes, financing is offered on all models. Rates and terms are not published, so compare them with other loan options.
How fast can I get an American Tubs walk-in tub?
The company advertises a 7-day build lead time, plus scheduling time with your local dealer for installation.
Sources (10)
Facts on this page come from company websites, government agencies and regulators, checked on the dates shown. Editorial standards
- American Tubs: Homepage (accessed October 12, 2026)
- American Tubs: Warranty (accessed October 12, 2026)
- BBB: American Tubs, City of Industry, CA (accessed October 12, 2026)
- American Tubs: FAQs (accessed October 12, 2026)
- American Tubs: How much does a walk-in tub cost? (accessed October 12, 2026)
- American Tubs: Contact (accessed October 12, 2026)
- BBB: American Tubs, Amity, AR (accessed October 12, 2026)
- U.S. Department of Veterans Affairs: Home Improvements and Structural Alterations (HISA) (accessed October 12, 2026)
- Medicare.gov: Durable medical equipment coverage (accessed October 12, 2026)
- FTC: The Cooling-Off Rule (accessed October 12, 2026)
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