Service Evaluation
BestGuide Score
4.3
out of 5
Review 2026
BestGuide Score
4.3
out of 5
Factor earns an Expert Score of 4.3/5.0 from BestGuide, making it a top contender in the prepared meal delivery space. It scores highest in Services (90%) due to its extensive menu of over 100 weekly options and robust filters for diets like Keto and Calorie Smart. Meals are ready in 2 minutes, offering significant convenience for individuals with specific nutritional goals.
Factor earns an Expert Score of 4.3/5.0 from BestGuide, positioning it as a strong choice among prepared meal delivery services, especially for those with specific dietary needs. Founded in 2013 as Factor75 and now owned by HelloFresh, Factor specializes in delivering fresh, never-frozen, single-serving meals that are ready to eat after just two minutes in the microwave. This Factor review will analyze its pricing, menu variety, and customer feedback to help you decide if it’s the right service for your lifestyle.
Our analysis of dozens of Factor reviews and its service offerings shows a clear focus on convenience without compromising on dietary preferences. The service offers plans ranging from 4 to 18 meals per week, catering to individuals and couples. While its pricing is in the mid-to-premium range, many find the time saved on cooking and cleaning justifies the cost.
Compare Factor with other top-rated meal delivery companies to see how it stacks up against the competition.
Factor operates on a weekly subscription model designed for simplicity and convenience. The process involves selecting a plan, choosing meals from a rotating weekly menu, and receiving a delivery of fresh, ready-to-heat meals. The entire service is managed through your online account.
The first step is to choose a meal plan based on how many meals you want per week, with options ranging from 4 to 18. After selecting a plan, you can browse the menu of over 100 chef-prepared options and filter them based on six specific dietary preferences: Keto, Calorie Smart, Protein Plus, Vegan, Vegetarian, and more. You can also add on items like breakfast, snacks, and desserts from the marketplace.
Meals are delivered weekly in insulated boxes with gel packs to ensure they stay fresh. Because Factor meals are never frozen, they maintain better texture and taste. Each meal is designed for one person and can be heated in a microwave in approximately 2 minutes. According to Factor, the meals should be stored in the refrigerator and will remain fresh for a full week after delivery.
Factor is best for busy individuals or couples who prioritize convenience and adhere to specific dietary plans like Keto or low-carb. If you value having healthy, portion-controlled meals ready in minutes without any cooking or cleanup, Factor’s service is a strong fit. Its single-serving format is also ideal for professionals who need quick lunches or dinners.
However, Factor is not ideal for large families seeking multi-serving meals or for those on a strict budget, as the per-meal cost is higher than cooking at home. It is also not the best choice for individuals who need to closely monitor their sodium intake, as some meals contain more than 600mg per serving.
Factor differentiates itself from other meal delivery services with its focus on diet-specific, ready-to-eat meals.
Specialty Diet Plans
Factor excels in catering to niche diets that many competitors overlook. Its Keto plan is one of the most robust on the market, providing a consistent variety of low-carb, high-fat meals. This specificity makes it a preferred choice over broader meal delivery services that offer limited options for specific dietary restrictions.
Unmatched Convenience
The primary value of Factor is speed. Every meal is ready-to-eat after just 2 minutes in the microwave. This is a significant advantage over meal kits like HelloFresh or Green Chef (also owned by the same parent company), which can require 30-45 minutes of cooking and prep time.
Flexible Subscription Management
Based on BestGuide’s analysis, Factor provides a user-friendly online portal for managing your subscription. You can easily change your number of meals, skip a week, or pause your subscription altogether, as long as changes are made before the weekly cutoff time (typically 5 days before your scheduled delivery).
| Pros | Cons |
|---|---|
| Diet-Specific Menus: Offers robust filters for Keto, Calorie Smart, and Vegan diets, with 35+ weekly options. | Single-Serving Only: Meals are designed for individuals, making it less practical for families or couples who eat together. |
| Extreme Convenience: All meals are fresh, never frozen, and ready to eat in 2 minutes. | High Sodium Content: Some meals contain over 600mg of sodium, which is a concern for health-conscious consumers. |
| Flexible Plan Management: Subscribers can easily skip weeks, change meal counts (4-18), or pause their account online. | Packaging Waste: The service uses a significant amount of plastic and non-recyclable gel packs, a common complaint among users. |
Yes, Factor is a legitimate and well-established meal delivery company. Founded in 2013 as Factor 75, it has grown into a major player in the prepared meal delivery market. In 2020, Factor was acquired by HelloFresh, the world’s largest meal-kit provider, which lends it significant operational backing and credibility. The company operates across the 48 contiguous United States.
Factor functions on a transparent auto-renewing weekly subscription model. While some customer complaints mention issues with billing after cancellation or difficulty reaching support, these are common within the subscription service industry. It’s crucial for users to make any account changes before the weekly cutoff deadline, which is clearly stated in their terms of service, to avoid unwanted charges.
Factor earns an overall Expert Score of 4.3 out of 5.0 based on BestGuide’s in-house evaluation criteria. Our expert panel analyzes brands across five core categories, and Factor’s score reflects strong performance in convenience and menu variety, with some room for improvement in customer support and pricing transparency.
The score is an average of five weighted categories:
Factor’s highest score is in Services (90%), a direct result of its extensive, diet-focused menu and the high convenience of its 2-minute meals. Its lower scores in Transparency (80%) and Customer Satisfaction (80%) reflect customer pain points regarding the strict auto-renewal policy and challenges with support accessibility. Overall, its 4.3 score is above the industry average of 4.1 for prepared meal delivery services.
Factor’s pricing is on a sliding scale, where the per-meal cost decreases as you order more meals per week. This structure places it in the mid-to-premium tier of the prepared meal delivery market, comparable to services like CookUnity but more expensive than budget options.
| Meals Per Week | Price Per Meal |
|---|---|
| 6 | $13.49 |
| 8 | $12.99 |
| 10 | $12.49 |
| 12 | $11.99 |
| 18 | $10.99 |
In addition to the meal cost, Factor charges a flat shipping fee of $10.99–$13.99 per delivery. For a typical plan of 10 meals per week, you can expect to pay around $124.90 plus shipping, for a total of approximately $137 per week.
Factor earns an Expert Score of 4.3/5.0, cementing its status as a top-tier prepared meal delivery service. Its greatest strength lies in providing unparalleled convenience for individuals with specific dietary goals, particularly those following a Keto or low-carb lifestyle. The ability to have a fresh, tasty, and diet-compliant meal ready in two minutes is a powerful value proposition that few competitors can match.
While the service receives high marks for its menu variety (over 100 weekly options) and flexibility, it is not without limitations. The single-serving format makes it a poor fit for families, and the high sodium content in some meals may be a drawback for certain users. Furthermore, its premium price point and issues with packaging waste are important considerations. Our analysis of Factor reviews confirms it is an excellent choice for its target audience of busy professionals, but those outside that demographic may find better value elsewhere.
See our full Buyers Guide for the best meal delivery companies before making your decision.
What do experts say about Factor?
According to BestGuide’s expert panel, Factor is a highly-rated prepared meal delivery service, earning an Expert Score of 4.3/5.0. Experts praise its extensive menu for specialized diets like Keto and its 2-minute meal preparation time, making it a leader in convenience.
Is Factor worth it in 2026?
Yes, for the right customer, Factor is worth it. If you are a busy individual on a specific diet who values time saved over cost, the service provides excellent value. With meal prices starting at $10.99, it is a premium service, but its convenience and food quality justify the price for its target audience.
How does Factor compare to other meal delivery services?
Factor is a prepared meal service, meaning meals are fully cooked and only require heating. This contrasts with meal kits like its parent company, HelloFresh, which require 30-45 minutes of cooking. Compared to other prepared meal services, Factor’s primary differentiator is its strong focus on and filtering for specific diets like Keto.
Are Factor meals frozen?
No, Factor meals are delivered fresh in insulated packaging and are never frozen. This helps maintain the taste and texture of the ingredients. They should be stored in the refrigerator upon arrival.
How long do Factor meals last in the fridge?
Factor meals are designed to last for a full week in the refrigerator. Each meal comes with a ‘use by’ date printed on the packaging for clear guidance.
What does Factor cost per month?
The monthly cost varies based on your plan size. For example, a plan with 10 meals per week at $12.49 per meal, plus a $11.99 shipping fee, would cost approximately $137 per week. This totals around $548 per month for 40 meals.
Can Factor accommodate my dietary needs?
Yes, this is one of Factor’s main strengths. The service offers dedicated filters for six primary dietary preferences: Keto, Calorie Smart, Protein Plus, Vegan, Vegetarian, and dairy-free. You can easily select your preference and see all qualifying meals on the weekly menu of over 100 options.
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