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FaMedic Review: Is This Health Records Software Worth It?

FaMedic is a new, desktop health records and medication tracker from a UAE company, $9.99 a month or $99.99 a year. It stores data on your computer, has no independent reviews yet, and gives no refunds.

FaMedic BestGuide rating
4.5/5 BestGuide rating: 4.5 out of 5. Set by our editors from reputation, services, transparency, customer satisfaction and scale. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner.

Best for: Privacy-minded caregivers on a Windows computer who want one offline place for a family's medication schedules, test results and scans.

On this page12 sections
  1. Ratings and complaints
  2. FaMedic vs. competitors
  3. Pricing
  4. Step by step
  5. FaMedic legitimacy and licensing
  6. FaMedic cost
  7. What FaMedic does
  8. Privacy and the AI features
  9. Cancellation and refunds
  10. What customers say
  11. Alternatives
  12. FAQ
Our verdict

FaMedic is an installed desktop program, with an installation guide written for Windows, that keeps your family's records, medication schedules, lab results and scans on your own computer or a USB drive rather than a cloud server. It is a real product you can buy at famedic.net, made by System Elements FZ-LLC of Ras Al Khaimah, UAE, but it's very new: its domain was registered in January 2025 and we found no independent customer reviews, BBB file or app store listing. That protects privacy, but you must back up the data yourself. Its own pages contradict each other on the free trial (7 or 14 days, card or no card) and on whether plans renew automatically, and its terms allow no refunds, so read the terms before you pay.

Price
$9.99 a month or $99.99 a year, unlimited family members, as listed October 20261
Free trial
Pricing page says 14 days with no card; its installation guide says 7 days with payment details required3
Refunds
No refunds for any charges, including partial billing periods; subscriptions renew automatically unless cancelled in your account2
License
Single machine only; reactivate if your device changes2
Where data is stored
On your computer or an encrypted USB drive; the company says it collects no health data2
AI features
Optional ChatGPT features using your own OpenAI API key, which may incur OpenAI charges; prompts go to OpenAI, not FaMedic4
Company
System Elements FZ-LLC, Al Hamra Industrial Zone, Ras Al Khaimah, UAE; disputes go to UAE courts2
Track record
famedic.net registered January 22, 2025; famedic.com is an unrelated parked domain for sale6

FaMedic ratings and complaint records

  • Trustpilot No rating Profile claimed August 2025 with 0 reviews View source
  • BBB No profile No BBB listing found for FaMedic or System Elements View source

Pros

  • Health data stays on your computer or USB drive
  • Unlimited family members for one price
  • Tracks medications, labs, radiology files, doctors and expenses
  • Exports medication schedules as PDFs to share with doctors
  • ChatGPT features are optional

Cons

  • New product with no independent reviews or BBB file
  • Conflicting free trial and renewal terms on its own site
  • No refunds; disputes handled only in UAE courts
  • Single-machine license, no sync, and you handle backups
  • AI features send what you type to OpenAI and cost extra

Best for: Privacy-minded caregivers on a Windows computer who want one offline place for a family's medication schedules, test results and scans.

Skip it if: You want to see records on your phone, need a vendor with a track record and refund policy, or already have a good patient portal.

FaMedic vs. competitors

FaMedic compared with competitors
CompanyPriceWhere your data livesWorks onRefunds
FaMedic $9.99 a month or $99.99 a yearYour computer or USB driveDesktop computer (install guide is for Windows)None
Your provider's patient portal FreeYour doctor or hospital's systemWeb and mobileNot applicable
Phone health app Free, built into most phonesYour phone, plus the maker's cloud if you turn it onPhoneNot applicable
DIY folder or spreadsheet FreeWherever you save itAny deviceNot applicable

FaMedic pricing at a glance

FaMedic plans, as listed October 20261

Plan Price Details
Free trial $0 14 days per the pricing page (7 days per the install guide); full features, unlimited members
Monthly $9.99 a month Full features, unlimited members
Yearly $99.99 a year Full features, unlimited members; about $20 less than 12 monthly payments
AI features Paid to OpenAI Requires your own OpenAI API key; usage is billed by OpenAI

Terms say plans renew automatically and no refunds are given, while the pricing page says monthly plans renew manually. Assume it renews and cancel in your account before the trial or term ends.

FaMedic, step by step

  1. Sign up

    Create an account at famedic.net and pick the trial, monthly or yearly plan; you may be asked for payment details.

  2. Download and install

    Download the installer from your account and run the setup wizard; it installs to Program Files and stores data in your Documents folder.

  3. Add family members and records

    Create profiles, then log issues, doctor visits, medications, lab results, scans and expenses.

  4. Set plans and reminders

    Build medication schedules and care reminders; FaMedic sends email reminders and exports PDF timetables.

  5. Back up and cancel

    Copy your data folder to a backup drive regularly. Cancel in your account before renewal, since charges aren't refunded.

FaMedic legitimacy and licensing

FaMedic is a real, downloadable program sold at famedic.net by System Elements FZ-LLC, registered at an address in the Al Hamra Industrial Zone of Ras Al Khaimah, UAE. Its installer is signed with a certificate in that company’s name.

It’s also very new and hard to vet. The famedic.net domain was registered in January 2025, the Trustpilot profile has no reviews, there’s no BBB file, and the only reviews are four testimonials on its own site. Note that famedic.com is a separate parked domain listed for sale; use famedic.net. We couldn’t confirm the company’s registration in the UAE’s public records.

FaMedic cost

FaMedic lists $9.99 a month or $99.99 a year, with unlimited family members and every module included. The optional AI features use your own OpenAI API key, so any usage is billed by OpenAI on top.

The trial terms are inconsistent: the pricing page promises 14 days with no credit card, while the installation guide says 7 days and asks for payment details, after which a monthly fee is charged. The terms of use say plans renew automatically and that no refunds are given, even for partial periods.

What FaMedic does

FaMedic is a desktop program with modules for family members, health issues, a records timeline, doctors and clinics, treatments, medication plans with email reminders, lab tests with a watchlist for values outside ranges you set, radiology files, medical expenses and care reminders. Medication schedules export as PDF timetables.

All data is saved in a folder on your computer, which you can move to an encrypted USB drive. The license covers one machine, and there’s no phone app or automatic sync.

What customers say about FaMedic

Recurring themes across the review sites and complaint records listed above, not individual quotes.

Common praise

  • Data kept on your own device instead of a company server
  • Covers medications, labs, radiology, doctors and expenses in one place
  • Unlimited family members on one plan

Common complaints

  • No independent customer reviews to judge reliability
  • Conflicting trial and renewal terms on its own site
  • No refunds and UAE-only dispute venue
  • No automatic sync or cloud backup across devices

Privacy and the AI features

FaMedic says it doesn’t collect, transmit or store your health data. If you connect ChatGPT, anything you send through it goes to OpenAI under OpenAI’s terms. FaMedic’s help pages describe AI-generated treatment plans and predictions of health issues; treat these as general information only. Talk to your doctor or pharmacist before changing any medication or treatment, and don’t rely on the app for emergencies.

Because nothing is stored in the cloud, a failed hard drive or lost USB stick can mean lost records. Back up the data folder regularly.

Cancellation and refunds

Cancel in your FaMedic account before the trial or billing period ends. The terms say no refunds are issued for any charges, and any dispute is governed by UAE law and heard in Ras Al Khaimah courts. If you’re charged after cancelling, contact [email protected], then your card issuer.

Alternatives to FaMedic

  • Your doctor's or hospital's patient portal Free, and lab results and visit notes appear automatically; you can also ask your providers for copies of your records.
  • Your phone's built-in health app Free medication reminders and health logs on the device you already carry.
  • A DIY folder and spreadsheet Free and private: scan reports to PDF, keep a medication log in a spreadsheet, and back it up to a USB drive.

FaMedic reviews

Written by readers, read by our moderators, never edited by the company.

No reader reviews yet. If you have used FaMedic, yours will be the first.

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Frequently asked questions

Is FaMedic a real company?

It's a real product from System Elements FZ-LLC in Ras Al Khaimah, UAE, but it launched recently and has no independent reviews yet. Read its no-refund terms before paying.

How much should you budget for FaMedic?

$9.99 a month or $99.99 a year, as listed October 2026, with unlimited family members. AI features cost extra through your own OpenAI account.

Does FaMedic have a free trial?

Yes, but its pages disagree: 14 days with no card on the pricing page, 7 days with payment details in the installation guide.

Can I get a refund from FaMedic?

No. Its terms say no refunds are issued, including for partial billing periods.

Where does FaMedic store my data?

On your own computer or an encrypted USB drive. The company says it doesn't store health data on its servers.

Is there a FaMedic mobile app?

We found no phone app. FaMedic is installed on a computer, and its guide describes Windows steps.

Does FaMedic use AI?

Optionally. You can connect your own OpenAI API key to summarize treatments or analyze lab results; that data goes to OpenAI.

Is FaMedic HIPAA compliant?

FaMedic doesn't claim HIPAA compliance. HIPAA generally covers health providers and insurers, not apps you buy and use yourself.

What is the official FaMedic website?

famedic.net. The famedic.com domain is a parked page listed for sale.

What are free alternatives to FaMedic?

Your doctor's patient portal, the health app built into your phone, or a scanned PDF folder plus a medication spreadsheet.

Sources (7)

Facts on this page come from company websites, government agencies and regulators, checked on the dates shown. Editorial standards

  1. FaMedic: Home and pricing (accessed October 12, 2026)
  2. FaMedic: Terms and conditions (accessed October 12, 2026)
  3. FaMedic Help: Installation (accessed October 12, 2026)
  4. FaMedic Help: AI settings (accessed October 12, 2026)
  5. Trustpilot: FaMedic (accessed October 12, 2026)
  6. WHOIS: famedic.net registration record (Verisign) (accessed October 12, 2026)
  7. FaMedic: Privacy policy (accessed October 12, 2026)
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