On this page13 sections
Fridays bundles compounded GLP-1 medication with provider visits, dietitian support and group coaching, and Trustpilot reviewers rate it 4.1 out of 5. It is a real cash-pay telehealth company, run by Thrive Health Group, Inc. in Irvine, California, with prescriptions written by OpenLoop Healthcare Partners and other medical groups. The red flags are serious: the BBB rates the operator F with 71 complaints in three years, most fees are non-refundable, you must cancel at least 72 hours before billing, and its marketing uses claims about compounded drugs that FDA has told telehealth companies to avoid.
- Compounded semaglutide
- $249 a month month to month, or from $150 a month paid annually; fall promo codes advertise $117 on a 12-month plan, as listed October 20261
- Compounded tirzepatide
- $359 a month month to month, or from $240 a month paid annually; fall promo codes advertise $198 on a 12-month plan1
- Brand-name drugs
- Ozempic $1,498 and Zepbound $1,828 a month on month-to-month plans; Wegovy pill plan membership $49 the first month, medication extra1
- Insurance
- Cash pay; does not accept insurance for its services, FSA and HSA eligible, prior authorization help for brand drugs2
- Eligibility
- Adults with a BMI of 25 or higher may qualify, subject to a provider's review2
- Company
- Thrive Health Group, Inc., 17322 Murphy Ave, Irvine, CA; clinical services by OpenLoop Healthcare Partners, PC and other networks2
- Refunds
- Full refund only if a provider finds you medically ineligible before services begin, plus verified billing errors; other fees non-refundable3
- Cancellation
- Email [email protected] or use your account at least 72 hours before the next billing date3
Pros
- Compounded plans include provider visits, dietitian support and group coaching
- Published prices for every medication
- Annual plans cut compounded semaglutide to $150 a month
- FSA and HSA eligible
- Provider ineligibility before services start triggers a full refund
Cons
- BBB rating of F with 71 complaints in three years
- Most fees non-refundable, including annual plans you stop using
- Cancellation needs 72 hours' notice before billing
- Brand-name prices far above manufacturer self-pay programs
- Compounded drugs are not FDA approved, and its marketing uses wording FDA has flagged
Best for: Cash-pay adults who want compounded GLP-1 medication with coaching and support groups bundled in, and who accept a non-refundable, auto-renewing plan.
Skip it if: You want an FDA-approved drug, insurance billing, or a company with a clean complaint record and a flexible refund policy.
Fridays vs. competitors
| Company | Program fee | Medication cost | Medication type | Insurance help |
|---|---|---|---|---|
| Fridays | $0 on compounded plans | Compounded $150 to $359 a month all-in | Compounded and brand | Prior auth help for brands |
| Mochi Health | $49 to $79 a month without insurance | Compounded from $60; brands from $149 | Compounded and brand | Visits billed to insurance |
| Ro | $74 to $149 a month | Brand cash price $149 to $449 a month | FDA-approved brands only | Insurance concierge, prior auth |
| WeightWatchers | $74 to $84 a month (Med+) | Billed through insurance or cash | FDA-approved only | Insurance coordinator |
Fridays pricing at a glance
Fridays GLP-1 prices, as listed October 20261
| Medication | Month to month | Paid annually | Fall promo (12 months, with code) |
|---|---|---|---|
| Compounded semaglutide | $249 a month | From $150 a month | $117 a month |
| Compounded tirzepatide | $359 a month | From $240 a month | $198 a month |
| Ozempic (brand) | $1,498 a month | Not published | None listed |
| Zepbound (brand) | $1,828 a month | Not published | None listed |
Compounded prices include medication, provider visits and coaching. Annual plans are paid up front and delivered monthly. Brand-name prices are far above the manufacturers' own self-pay programs.
Fridays, step by step
Online intake
Answer a medical questionnaire and choose a medication and plan length. You are charged for the first billing cycle when you submit your intake.
Provider review
A licensed provider from OpenLoop or another partner network decides whether to prescribe. If you are medically ineligible before services begin, the cycle is refunded.
Pharmacy shipment
A partner pharmacy ships the medication to your home. Fridays does not make compounded drugs, and dispensed medication cannot be returned.
Ongoing care
Members get provider visits, dietitian and journey coaching, support groups and live workouts.
Cancel
Email [email protected] or use your account at least 72 hours before your next billing date, or you are billed for another cycle.
Fridays legitimacy and licensing
Fridays is a real telehealth service operated by Thrive Health Group, Inc. in Irvine, California. It does not practice medicine itself: providers from OpenLoop Healthcare Partners, PC and other networks decide whether to prescribe, and partner pharmacies fill the prescriptions. Fridays says it has more than 150,000 members.
The concerns are about how it does business. The BBB rates Thrive Health Group F, not accredited, with 71 complaints in three years for a company it lists as started in February 2023. Trustpilot reviews are mostly positive at 4.1 out of 5 from about 4,900 reviews, but one-star reviews describe refill delays and billing disputes. The 96.8% “success rate” on its site is, by Fridays’ own footnote, an order fulfillment figure, not a weight loss result.
Fridays cost
Compounded semaglutide costs $249 a month month to month or from $150 a month paid annually, and compounded tirzepatide costs $359 month to month or from $240 a month paid annually. In October 2026 Fridays is running fall promo codes that advertise $117 and $198 a month on 12-month plans. These prices include the medication, provider visits and coaching.
Brand-name Ozempic is $1,498 and Zepbound $1,828 a month on month-to-month plans. Those prices are far higher than buying direct: Eli Lilly and Novo Nordisk both sell self-pay Zepbound and Wegovy for a fraction of that, so if you want a brand drug, compare manufacturer programs first. Annual plans are paid up front, and the terms say fees are non-refundable if you stop mid-plan.
What to know about compounded GLP-1s
Compounded semaglutide and tirzepatide are not FDA approved, and Fridays’ own disclaimer says they have not been evaluated by FDA for safety, efficacy or quality. FDA has received adverse event reports tied to compounded GLP-1s, including dosing errors. In February 2026 FDA said it intends to take action against non-approved GLP-1 drugs being mass-marketed, and in March 2026 it warned 30 telehealth companies over misleading marketing of compounded GLP-1s.
FDA has told telehealth companies not to imply compounded drugs are the same as approved drugs or clinically proven. Fridays’ pricing page describes compounded semaglutide as a “clinically proven standard of care” and calls compounded tirzepatide “#1 rated for results” with a “reduced side-effect profile.” Treat those claims with caution and talk to your own doctor before starting any GLP-1.
What customers say about Fridays
Recurring themes across the review sites and complaint records listed above, not individual quotes.
Common praise
- Fast shipping and quick provider responses
- Coaching, dietitian visits and group support included
- Lower all-in prices than many brand-name routes
- Staff who follow up on problems
Common complaints
- Refill delays after pharmacy changes
- Charges for plans members say they did not use or meant to cancel
- Refund requests denied under the non-refundable policy
- Slow or repeated back-and-forth with support
Complaints and what customers report
Across the BBB and Trustpilot, the recurring complaints are refill delays when Fridays switches pharmacies, charges for annual or renewal plans that members say they did not want, denied refund requests, and having to follow up several times with support. Positive reviews mention fast shipping, responsive providers and helpful coaching. To avoid problems, put cancellation dates in your calendar, keep written records of every support request, and dispute charges with your card issuer if a billing error is not fixed.
Cancellation and refunds
Subscriptions renew automatically. To cancel, email [email protected] or use the cancellation option in your account. Fridays must receive the request at least 72 hours before your next billing date; otherwise you are billed for another cycle and the cancellation takes effect after it.
Refunds are limited to medical disqualification before services begin, verified billing errors, refunds required by law, and credits when switching Fridays programs. Medication cannot be returned once shipped, and damaged or incorrect shipments must be reported within 24 hours and are usually replaced, not refunded. The terms include binding arbitration and a class action waiver.
Who should look elsewhere
Look elsewhere if you have insurance that may cover an approved GLP-1, since Fridays does not bill insurance for its services. Skip it for brand-name drugs, where its prices are far above manufacturer self-pay programs. If you have a history of pancreatitis, thyroid cancer, or are pregnant or planning pregnancy, see your own doctor before any GLP-1.
Alternatives to Fridays
- Ro Better if you want FDA-approved medication only, with insurance and prior authorization help. Read review
- Mochi Health Lower compounded prices and can bill visits to some insurers. Read review
- WeightWatchers Pairs FDA-approved GLP-1 prescribing with a long-running behavior program. Read review
- Your own doctor plus manufacturer self-pay Your primary care doctor can prescribe, and Lilly and Novo Nordisk sell Zepbound and Wegovy direct for far less than Fridays' brand prices.
Fridays reviews
Written by readers, read by our moderators, never edited by the company.
No reader reviews yet. If you have used Fridays, yours will be the first.
Write a reviewHow do I know I can trust these reviews about Fridays?
- Every reviewer confirms an email address before a review can publish.
- Our moderators read every review before it publishes.
- Companies can respond publicly but can never edit, hide or remove a review.
- Paying BestGuide never changes the reader rating or which reviews publish.
Frequently asked questions
Is Fridays weight loss legit?
Yes, it is a real telehealth company run by Thrive Health Group, Inc., with prescriptions from licensed providers in partner networks. But the BBB rates the operator F with 71 complaints in three years, so read the refund and cancellation terms closely.
How much does Fridays cost per month?
Compounded semaglutide is $249 month to month or from $150 a month paid annually, and compounded tirzepatide is $359 or from $240 a month paid annually, as listed October 2026. Ozempic is $1,498 and Zepbound $1,828 a month.
Does Fridays take insurance?
No. Fridays is cash pay, though you may be able to use FSA or HSA funds. It offers prior authorization help for brand-name drugs.
Is Fridays medication FDA approved?
Its compounded semaglutide and tirzepatide are not FDA approved. The brand-name drugs it sells, such as Zepbound and Ozempic, are FDA approved, though Ozempic is approved for type 2 diabetes and used off label for weight loss.
Who prescribes medication through Fridays?
Fridays says clinical services are provided by OpenLoop Healthcare Partners, PC and other networks, whose providers decide whether to prescribe.
Can I get a refund from Fridays?
Only in limited cases: if a provider finds you medically ineligible before services begin, for verified billing errors, or where the law requires it. Other fees, including unused parts of a plan, are non-refundable.
How do I cancel Fridays?
Email [email protected] or use your account, at least 72 hours before your next billing date. Later requests take effect after the next billing cycle.
What is Fridays' BBB rating?
The BBB rates Thrive Health Group Inc, which operates Fridays, F. It is not accredited and had 71 complaints in the last three years as of October 2026.
Who is eligible for Fridays?
Fridays says adults with a BMI of 25 or higher may be eligible, subject to a provider's review of your health history.
Is Fridays cheaper than buying Zepbound or Wegovy directly?
No. Fridays lists Zepbound at $1,828 a month, while Eli Lilly and Novo Nordisk sell self-pay brand GLP-1s for much less through their own programs. Its compounded plans are cheaper, but they are not FDA approved.
Sources (10)
Facts on this page come from company websites, government agencies and regulators, checked on the dates shown. Editorial standards
- Fridays: GLP-1 pricing (accessed October 12, 2026)
- Fridays: FAQ and site disclosures (accessed October 12, 2026)
- Fridays: Terms and conditions (updated September 28, 2026) (accessed October 12, 2026)
- BBB: Thrive Health Group Inc profile (accessed October 12, 2026)
- Trustpilot: Fridays reviews (accessed October 12, 2026)
- FDA: FDA to telehealth companies, what to know when promoting compounded drugs (accessed October 12, 2026)
- FDA: FDA intends to take action against non-FDA-approved GLP-1 drugs (February 6, 2026) (accessed October 12, 2026)
- FDA: FDA warns 30 telehealth companies against illegal marketing of compounded GLP-1s (March 3, 2026) (accessed October 12, 2026)
- FDA: FDA's concerns with unapproved GLP-1 drugs used for weight loss (accessed October 12, 2026)
- Eli Lilly: Zepbound coverage and savings (accessed October 12, 2026)
BestGuide is free to use. Some companies we review pay us when you visit their site or contact them through us. Compensation may influence which companies we feature and their order. It doesn't change what our reviews say. Advertising disclosure