On this page14 sections
- Ratings and complaints
- The Pets Table vs. competitors
- Pricing
- Step by step
- The Pets Table legitimacy and licensing
- The Pets Table cost
- Plans and food types
- Complaints and how to avoid problems
- Cancellation and the money-back guarantee
- Can you buy The Pets Table in stores?
- Who should skip The Pets Table
- What customers say
- Alternatives
- FAQ
The Pets Table fits owners who want fresh or air-dried food on a budget or without freezer space, since you can choose frozen fresh, shelf-stable EasyFresh, air-dried or a mix. It is a legitimate dog food brand: it is part of HelloFresh Group, launched in 2023, holds a BBB A+ rating with no complaints in the last 3 years, and we found no FDA recall records for it. The tradeoffs are that exact prices only appear after the quiz, the trial box cannot be canceled online, and orders lock in up to six days before delivery. Trustpilot reviews are mostly positive, with the negative ones centered on refunds, billing and late or thawed boxes.
- Owner
- A HelloFresh Group brand, founded by three former HelloFresh employees3
- Founded
- Business started June 22, 2023, per BBB; based in New York, NY4
- Food types
- Fresh (Frozen) with 6 recipes, shelf-stable EasyFresh with 2 recipes, Air-Dried, Mixed (50/50) and Fresh 50% portions1
- Price
- Plans from $1.38 a day; your price depends on your dog's calories and box size, shown after the quiz1
- Nutrition standard
- All recipes formulated to AAFCO complete and balanced levels for all life stages, including puppies 2 months and older1
- Where it's made
- Fresh and EasyFresh food made in the USA in FDA-inspected human-grade facilities1
- Guarantee
- Refund or account credit on the trial box, up to 30 days after it arrives1
- Shipping area
- 48 contiguous states; no Alaska or Hawaii delivery1
Pros
- Backed by HelloFresh Group, with a board-certified veterinary nutritionist on staff
- Four ways to feed: frozen fresh, shelf-stable EasyFresh, air-dried or mixed
- All recipes meet AAFCO all life stages profiles, including large breed puppies
- BBB A+ with no complaints in 3 years and no FDA recall records found
- Trial box refund or credit within 30 days
Cons
- No public price list; you have to take the quiz to see your cost
- Trial box cannot be canceled online once processed
- Orders lock in up to six days before delivery
- No delivery to Alaska or Hawaii
- Frozen and air-dried packs are not recyclable
Best for: Dog owners who want fresh or air-dried food delivered, especially those short on freezer space or wanting to mix fresh food with a cheaper dry option.
Skip it if: Your dog is on a veterinary prescription diet, you live in Alaska or Hawaii, or you want to buy fresh food week to week without a subscription.
The Pets Table vs. competitors
| Company | Food formats | BBB rating | BBB complaints, last 3 years |
|---|---|---|---|
| The Pets Table | Frozen fresh, shelf-stable fresh, air-dried, mixed | A+, not accredited | 0 |
| The Farmer's Dog | Frozen fresh, plus shelf-stable Instant Fresh | A+, accredited since 2024 | 62 |
| Ollie | Fresh, human-grade | B, not accredited | 16 |
The Pets Table pricing at a glance
The Pets Table plans, as described October 20261
| Plan | Format | Storage | Recipes |
|---|---|---|---|
| Fresh Plan, Fresh (Frozen) | Gently cooked, shipped frozen | Freezer, then thaw in the fridge | 6, the widest choice |
| Fresh Plan, EasyFresh | Gently cooked, sealed in Tetra Pak cartons | Pantry until opened | 2; the lowest priced fresh option |
| Air-Dried Plan | Air-dried at low heat | Cool, dry place | Several, such as Beef & Berries and Chicken & Sweet Potato |
| Mixed Plan | 50/50 calories: Air-Dried plus Fresh or EasyFresh | Both | Your pick from both lines |
| Fresh Plan, 50% portions | Fresh food covering half of daily calories | Freezer | Mixed with your current food |
The company advertises plans from $1.38 a day but does not publish a full price list; your box price is set by your dog's daily calories, the plan and how many weeks of food each box holds. The site's per meal prices assume a 25 lb dog fed twice a day, before shipping and discounts. Smaller dogs may not be offered every plan.
The Pets Table, step by step
Take the quiz
Enter your dog's age, breed, weight, body condition, activity and allergies, and the site calculates daily calories and suggests a plan.
Pick a plan and recipes
Choose Fresh (Frozen or EasyFresh), Air-Dried, Mixed or 50% portions, then the recipes. Your price shows before checkout.
Get a 2-week trial box
The first box holds about two weeks of food to transition your dog. If you are unhappy, ask for a refund or credit within 30 days of delivery.
Ongoing deliveries
After the trial, delivery frequency is set by your dog's size and storage space; a very small dog may get 8 weeks of food per box.
Watch the lock-in date
Orders lock in at 11:59 pm Central the week before delivery (for example, the Thursday before a Tuesday delivery). After that you cannot change or cancel that box.
Pause or cancel
Deactivate your subscription from the Subscription page in your account. A processed trial box can only be canceled by contacting customer care.
The Pets Table legitimacy and licensing
Yes. The Pets Table says it is a HelloFresh Group brand, started by three longtime HelloFresh employees, and its BBB profile lists it as a New York business started on June 22, 2023 with an A+ rating, no complaints in the last 3 years and no BBB accreditation. Its recipes were developed with Dr. Sarah Wilson, a board-certified veterinary nutritionist on staff.
We searched the FDA’s enforcement report database and found no recalls for The Pets Table as of October 2026, and Dog Food Advisor also lists no recalls. A short history is part of the reason: the brand has been selling for about three years.
The Pets Table cost
The Pets Table advertises plans from $1.38 a day but does not post a full price chart. Your price comes from your dog’s daily calories, the plan type and how many weeks of food each box holds, and you see it after the quiz. Within the Fresh Plan, EasyFresh is the lower priced option and Fresh (Frozen) has the most recipes. The Air-Dried Plan is described as the budget alternative to fresh, and the Mixed Plan splits calories 50/50 between the two.
Introductory offers change often, so check what your second and later boxes will cost, not only the trial price. Shipping is charged separately from the per meal prices the site shows.
Plans and food types
Fresh (Frozen) recipes are gently cooked, frozen and shipped with dry ice; you thaw them in the fridge. EasyFresh is the same style of cooked food sealed in shelf-stable Tetra Pak cartons that need no freezer until opened. Air-Dried food is cooked at low heat and dried, so it stores like kibble. Recipes include beef, chicken, pork, turkey, lamb and fish options, some grain-free and some with oats, brown rice or barley, and none with added corn, wheat or soy.
The company says every recipe meets AAFCO complete and balanced levels for all life stages, including large breed dogs and puppies from 2 months. If your dog is on a veterinary diet or has a health condition, talk to your vet before switching.
What customers say about The Pets Table
Recurring themes across the review sites and complaint records listed above, not individual quotes.
Common praise
- Dogs, including picky eaters, eating the food readily
- Owners reporting better energy, coats and digestion
- Easy online ordering and flexible delivery scheduling
- Shelf-stable EasyFresh and air-dried options for people without freezer space
Common complaints
- Slow or unhelpful replies on billing errors and refund requests
- Late deliveries, damaged boxes and food arriving thawed or spoiled
- Trouble changing or canceling orders
- Concerns about price
Complaints and how to avoid problems
The BBB had no complaints on file for the last 3 years. On Trustpilot, where the brand averages 4.4 out of 5 from about 2,900 reviews, the negative reviews mostly involve slow replies on refunds and billing, late or damaged boxes, food that arrived thawed or spoiled, and trouble changing or canceling orders.
- Note your lock-in day: Wednesday before a Monday delivery, Thursday before Tuesday or Wednesday, Sunday before Thursday and Monday before Friday, all at 11:59 pm Central.
- Check frozen boxes when they arrive. Packs that are partly frozen and cold to the touch are safe to use; if the box is more than a day late or packs are above 32 degrees, contact customer care.
- Screenshot any cancellation confirmation and check your next charge date.
Cancellation and the money-back guarantee
You can deactivate your subscription anytime from the Subscription page in your account by choosing Manage Subscription and finishing the cancellation survey. Canceling does not stop an order that is already locked in; you will still receive and pay for that box. A trial box that has been processed cannot be canceled online, so you need to contact customer care.
If you are unhappy with the trial box for any reason, The Pets Table offers a refund or account credit, your choice, up to 30 days after it arrives. The guarantee covers the trial box, not later deliveries.
Can you buy The Pets Table in stores?
Partly. The Air-Dried line is sold at select Walmart and PetSmart stores and on Walmart.com and PetSmart.com, with a store locator on the brand’s site. The Fresh (Frozen) and EasyFresh food is only sold through the subscription, which ships to the 48 contiguous states.
Who should skip The Pets Table
Look elsewhere if your dog needs a prescription or therapeutic diet, if you live in Alaska or Hawaii, or if you want a fixed price you can see before entering your dog’s details. Owners who want a brand with a longer safety record may prefer an older fresh food company, and owners on a tight budget can get the air-dried food in stores or use it as a topper on regular food.
Alternatives to The Pets Table
- The Farmer's Dog The best-known fresh dog food subscription, BBB accredited, if you want a longer track record than a brand launched in 2023. Read review
- Ollie Another human-grade fresh food subscription worth quoting side by side, since prices depend on your dog. Read review
- The Pets Table Air-Dried in stores If you only want the air-dried food, select Walmart and PetSmart stores and their websites sell it with no subscription.
- A complete and balanced food your vet recommends A commercial kibble or canned food labeled complete and balanced costs far less, and your vet can help match it to your dog's health needs.
The Pets Table reviews
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Frequently asked questions
Who owns The Pets Table?
The Pets Table is part of HelloFresh Group. It was founded by three longtime HelloFresh employees and launched in 2023.
Has The Pets Table had any recalls?
We found no FDA enforcement reports for The Pets Table as of October 2026, and Dog Food Advisor lists no recalls. You can check the FDA's pet food recall list yourself for updates.
How much does The Pets Table cost per month?
The company advertises plans from $1.38 a day, which is about $42 for a 30-day month at that starting rate. Your actual price depends on your dog's calories, the plan and box size, and is shown after the quiz.
Is The Pets Table sold at Walmart or PetSmart?
The Air-Dried line is sold at select Walmart and PetSmart stores and on their websites. Fresh (Frozen) and EasyFresh food is only sold by subscription on thepetstable.com.
Is The Pets Table AAFCO complete and balanced?
The company says all recipes, including Fresh, EasyFresh and Air-Dried, were developed with its board-certified veterinary nutritionist to meet AAFCO complete and balanced levels for all life stages, including large breed dogs.
Is The Pets Table good for puppies?
The brand says its recipes are complete and balanced for puppies 2 months and older. Update your puppy's profile as they grow so portions change, and ask your vet if your puppy has health issues.
Where is The Pets Table food made?
The company says its Fresh (Frozen) and EasyFresh food is made in the USA in FDA-inspected human-grade facilities. It does not name the manufacturer.
Does The Pets Table have grain-free recipes?
Yes, some recipes are grain-free and others include oats, brown rice or barley. None use added corn, wheat or soy, according to the company.
What is EasyFresh?
EasyFresh is The Pets Table's cooked fresh food sealed in shelf-stable cartons, so unopened packs can sit in the pantry instead of the freezer. It is the lowest priced fresh option and has 2 recipes.
How do I cancel The Pets Table?
Log in, go to the Subscription page, choose Manage Subscription and complete the cancellation survey. Boxes already locked in still ship, and a processed trial box can only be canceled through customer care.
Sources (9)
Facts on this page come from company websites, government agencies and regulators, checked on the dates shown. Editorial standards
- The Pets Table: Frequently asked questions (accessed October 12, 2026)
- The Pets Table: Our products (accessed October 12, 2026)
- The Pets Table: About us (accessed October 12, 2026)
- BBB: The Pets Table business profile (accessed October 12, 2026)
- Trustpilot: The Pets Table reviews (accessed October 12, 2026)
- Dog Food Advisor: The Pets Table Fresh review (accessed October 12, 2026)
- openFDA: food enforcement reports search for The Pets Table (accessed October 12, 2026)
- BBB: The Farmer's Dog business profile (accessed October 12, 2026)
- BBB: Ollie Pets Inc. business profile (accessed October 12, 2026)
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