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Ollie Review

Ollie sells frozen fresh and baked dog food from $1.57 a full meal. It is not recall-free: one baked batch was recalled for possible metal in December 2025. Agrolimen bought Ollie in 2026.

OllieThis company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating
4.9/5 BestGuide rating: 4.9 out of 5. Set by our editors from reputation, services, transparency, customer satisfaction and scale. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner.

Best for: Owners who want pre-portioned fresh food in several proteins and have room in the freezer.

On this page15 sections
  1. Ratings and complaints
  2. Ollie vs. competitors
  3. Pricing
  4. Step by step
  5. Ollie legitimacy and licensing
  6. Has Ollie had a recall?
  7. Ollie cost
  8. How Ollie Works
  9. Stand Out Features
  10. Recipes and what's in the box
  11. Ollie complaints and how to avoid problems
  12. Who should skip Ollie
  13. What customers say
  14. Alternatives
  15. FAQ
Our verdict

Ollie fits owners who want pre-portioned fresh food and can spare freezer space, with plans from $1.57 a meal for full portions or $1.00 for a half portion topper. It is a legitimate fresh dog food company, founded in 2016 and bought in 2026 by Spanish food group Agrolimen, that ships frozen meals in five proteins plus a baked line and also sells at Petco. Customers rate it highly (4.7 out of 5 from about 11,300 Trustpilot reviews), but claims that Ollie has never had a recall are out of date: a batch of its Gently Baked Beef Dish was recalled in December 2025 for possible metal pieces. Ask your vet before switching a dog with health conditions.

Your options

  • Ollie This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. This review Owners who want pre-portioned fresh food in several proteins and have room in the freezer.
  • Just Food for Dogs This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. Alternative Owners who want cooked, human grade fresh food without a locked in subscription, or need a vet support or custom diet.
Price
Full Fresh plan from $1.57 a meal; Half Fresh plan from $1.00 a meal, as listed October 20261
First box offer
50% off the first box plus a free gift, as advertised October 20261
Fresh recipes
Beef, Chicken, Lamb, Pork and Turkey; Ollie says they are made in USDA facilities and are WSAVA compliant2
Baked recipes
Baked Beef and Baked Chicken listed online, vet-formulated for all life stages and cooked in North American kitchens3
Recall history
December 2025 voluntary Class II recall of Gently Baked Beef Dish with Sweet Potatoes for possible metal contamination4
Owner
Agrolimen, a Spanish family-owned food group, since February 2026; Ollie runs independently with CEO Nick Stafford5
Where to buy
Subscription at ollie.com, and at Petco stores and petco.com since 20236

Ollie ratings and complaint records

  • Trustpilot 4.7 out of 5 11,267 reviews; 84% five star and 4% one star; Ollie replied to 97% of negative reviews View source
  • BBB B Ollie Pets Inc., New York: not accredited; 16 complaints in the last 3 years; 9 customer reviews. A separate Hanover Township, PA profile is A+ with 1 complaint View source
  • App Store 4.9 out of 5 Ollie app, about 22,300 ratings View source

Pros

  • Five fresh proteins, including lamb and pork, plus a baked line
  • Half Fresh plan from $1.00 a meal for mixing with current food
  • Sold at Petco as well as by subscription
  • High customer ratings and replies to nearly all negative reviews

Cons

  • Needs freezer and fridge space
  • Costly for large or multiple dogs
  • December 2025 recall of one baked product for possible metal
  • BBB rating of B on its main profile

Best for: Owners who want pre-portioned fresh food in several proteins and have room in the freezer.

Skip it if: You have little freezer space, feed a large dog on a tight budget, or need a prescription diet from your vet.

Ollie vs. competitors

Ollie compared with competitors
CompanyMain formatStarting priceWhere to buyBBBNext step
Ollie Frozen fresh; baked also sold$1.57 a meal (Full Fresh); $1.00 (Half Fresh)ollie.com and PetcoB (New York profile) Visit site
Spot & Tango Shelf-stable UnKibble; frozen fresh also soldUnKibble from $1 a day; Fresh from $2 a dayOnly spotandtango.comA+ (accredited) Visit site
The Farmer's Dog Fresh, refrigerated or frozenOwn website, subscriptionA+ Read review
Nom Nom Fresh, refrigerated or frozenOwn website, subscriptionA+ Read review

Pet food companies we reviewed

  1. Ollie This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. This review BestGuide rating: 4.9 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Owners who want pre-portioned fresh food in several proteins and have room in the freezer.
  2. Just Food for Dogs This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.8 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Owners who want cooked, human grade fresh food without a locked in subscription, or need a vet support or custom diet.
  3. Maev This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.8 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Owners who have chosen a raw diet with their vet, have freezer space and want the least prep possible, and who can afford premium prices.
  4. Open Farm This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.8 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Owners who want traceable, humanely sourced ingredients and are willing to pay a premium for them.
  5. Raised Right This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.8 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Owners of small to mid-size dogs or cats who want a low-carb, limited-ingredient fresh diet with strong safety testing and can budget about $11 to $12 a pound.
  6. The Honest Kitchen This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.8 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Owners who want human-grade dog or cat food with published prices that they can buy in stores or online, including dehydrated food that stores in a pantry.
  7. The Pets Table This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.8 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Dog owners who want fresh or air-dried food delivered, especially those short on freezer space or wanting to mix fresh food with a cheaper dry option.
  8. We Feed Raw This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.8 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Owners who already want to feed raw, have freezer space, and would rather buy balanced, pre-portioned patties than make their own.
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Ollie pricing at a glance

Ollie plans, as listed October 20261

Plan Starting price What you get
Full Fresh $1.57 a meal Complete fresh meals portioned to your dog's calorie needs
Half Fresh $1.00 a meal Half portions of fresh food to mix with your dog's current food
Baked Not shown on the plans page Gently baked Beef or Chicken recipes, a shelf-stable option

Starting prices are per meal for a small dog; your price depends on your dog's weight, activity and recipes. The 50% first box discount applies to the first order only, and Ollie's plans page lists free delivery.

Ollie, step by step

  1. Build your dog's profile

    Enter breed, age, weight, activity and allergies so Ollie can set a daily calorie target.

  2. Pick a plan and recipes

    Choose Full Fresh, Half Fresh or baked food and mix recipes from beef, chicken, lamb, pork and turkey.

  3. Receive frozen packs

    Food ships frozen to your door on a recurring schedule; keep packs in the freezer and thaw a few at a time in the fridge.

  4. Adjust or pause

    Change recipes, portions or delivery dates in your account before the order cutoff for the next box.

  5. Cancel online

    Cancel the subscription in your account before the next box is processed and keep the confirmation.

Ollie legitimacy and licensing

Yes. Ollie Pets Inc. was founded in 2016, and in 2023 it described itself as the second-largest subscription dog food brand in the U.S. In February 2026, Agrolimen, a Spanish family-owned food group, bought Ollie; reports put the deal at over $600 million, and Ollie says it continues to run independently under CEO Nick Stafford. Since 2023 its food has also been sold at Petco.

Ollie says its fresh recipes are made in USDA facilities, are WSAVA compliant and are formulated with veterinary nutritionists. Customers rate it 4.7 out of 5 from 11,267 Trustpilot reviews. Its main BBB profile, in New York, has a B rating with 16 complaints in three years.

Has Ollie had a recall?

Yes, once that we could find. In December 2025, Ollie voluntarily recalled a batch of its Gently Baked Beef Dish with Sweet Potatoes because of possible metal contamination. The FDA Enforcement Report listed it as a Class II recall distributed nationwide, and the FDA did not require a press release. The recall did not involve Ollie’s frozen fresh recipes.

Older reviews, including earlier versions of this page, said Ollie had never had a recall; that is no longer true. No Ollie recall appears in the FDA’s food enforcement database, which does not include pet food records. Check the FDA’s pet food recall list before you buy, and stop feeding any product that looks or smells wrong.

Ollie cost

Ollie lists two main plans. The Full Fresh plan starts at $1.57 a meal and replaces your dog’s food entirely. The Half Fresh plan starts at $1.00 a meal and gives half portions to mix with your current food. These starting prices apply to small dogs; a large or very active dog costs several times more per day, so get a quote for your dog’s weight before you commit.

In October 2026 Ollie advertised 50% off the first box plus a free gift, and its plans page lists free delivery. Your second and later boxes are billed at the full rate.

Checked the fees?Visit siteCompare all

How Ollie Works

Getting started with Ollie is designed to be a seamless and highly personalized experience. The process begins on their website, where you fill out a comprehensive questionnaire about your dog. You will input details such as your dog’s age, weight, breed, activity level, and any specific allergies or dietary sensitivities they might have. Based on this profile, the company’s proprietary algorithm, developed in conjunction with veterinary nutritionists, calculates the exact daily caloric needs for your pet.

Once the profile is complete, you can select from a variety of gently cooked, human-grade recipes, including beef, chicken, turkey, and lamb. The food is then prepared in USDA-inspected facilities, frozen to preserve freshness and nutrients, and shipped directly to your door on a regular schedule. This subscription model ensures you never run out of food and that your dog receives consistent, high-quality meals perfectly portioned for their health goals.

Stand Out Features

One of the most impressive aspects of this brand is its commitment to transparency and quality. A quick glance at the Ollie dog food ingredients list shows a dedication to real, whole foods. You will not find any artificial fillers, preservatives, or mystery meats. Instead, recipes feature high-quality proteins, leafy greens, root vegetables, and essential superfoods like chia seeds and fish oil.

Another standout feature is the inclusion of alternative product lines. For those who want the benefits of a premium diet but prefer the convenience of kibble, Ollie baked food reviews highlight their gently baked recipes as a fantastic, nutrient-dense alternative to traditional extruded kibbles. Additionally, the company provides a custom scoop and a special storage container, called a puptainer, with your first order to make serving and storing the fresh food as mess-free as possible.

What customers say about Ollie

Recurring themes across the review sites and complaint records listed above, not individual quotes.

Common praise

  • Dogs eagerly eat the food, including picky eaters
  • Food looks and smells fresh
  • Responsive customer care
  • Easy, pre-portioned meals

Common complaints

  • Boxes arriving thawed or with damaged packaging
  • Trouble cancelling or changing an order before it ships
  • Some dogs not adjusting to the new food
  • High cost for large dogs

Recipes and what's in the box

Ollie’s fresh line has five recipes: Beef, Chicken, Lamb, Pork and Turkey. The meals are cooked, portioned to your dog’s calorie needs and shipped frozen. Its baked line, shown online as Baked Beef and Baked Chicken, is gently baked in small batches in North American kitchens, vet-formulated for All life stages. A food that meets nutrient levels for growth, reproduction and adult maintenance. Compare pet food companies, and keeps like kibble.

Plan for freezer space. Frozen packs need to stay frozen until you thaw a few at a time in the fridge, which is the main practical drawback of any fresh food.

Ollie complaints and how to avoid problems

Most reviews are positive, but the complaints repeat: boxes that arrive thawed or damaged, difficulty cancelling or changing an order before it ships, and dogs that will not take to the food. Ollie replies to almost all negative Trustpilot reviews.

  • Unpack the box as soon as it arrives and photograph any thawed or damaged packs.
  • Note your next order date and make changes well before the cutoff.
  • Switch foods gradually over about a week to limit stomach upset.
  • Ask your vet first if your dog has kidney, liver or other medical conditions.

Who should skip Ollie

Ollie is hard to justify for a large dog on a tight budget, for homes without freezer space, and for dogs on a prescription diet. A shelf-stable gently dried food like Spot & Tango’s UnKibble, or a quality kibble with a small fresh topper, can cost much less.

Still deciding?Visit siteCompare all

Alternatives to Ollie

  • Spot & Tango BestGuide rating: 4.3 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner.Read review

    Better if you have little freezer space, since its UnKibble is shelf stable.

  • The Farmer's Dog BestGuide rating: 4.2 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner.

    Worth comparing if you want another large fresh food subscription with a strong BBB record.

  • Nom Nom BestGuide rating: 4.2 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner.

    Another fresh, pre-portioned option to price against Ollie for your dog's size.

  • Quality kibble with a fresh topper

    The cheapest route: a complete and balanced dry food from a pet store, topped with a small fresh portion, gives some of the appeal at a fraction of the cost.

See all pet food companies, ranked

Next steps

This review Ollie This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. Visit site
Alternative Just Food for Dogs This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. Visit site
Alternative Maev This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. Visit site

Ollie reviews

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Frequently asked questions

Is Ollie dog food legit?

Yes. Ollie has sold fresh dog food since 2016, is sold at Petco and was bought by food group Agrolimen in 2026. It has a 4.7 out of 5 Trustpilot score from about 11,300 reviews.

How much does Ollie cost per month?

Ollie lists Full Fresh from $1.57 a meal and Half Fresh from $1.00 a meal. Monthly cost depends on your dog's size and activity, so a large dog costs much more than the starting price.

Has Ollie dog food ever been recalled?

Yes. In December 2025 Ollie voluntarily recalled a batch of Gently Baked Beef Dish with Sweet Potatoes for possible metal contamination, a Class II recall per the FDA Enforcement Report. Its frozen fresh recipes were not part of that recall.

Who owns Ollie?

Agrolimen, a family-owned Spanish food group, announced it acquired Ollie in February 2026. Ollie says it operates independently with CEO Nick Stafford.

Where is Ollie dog food made?

Ollie says its fresh recipes are made in USDA facilities and its baked recipes are cooked in North American kitchens. It does not list plant locations on the pages we checked.

Can you buy Ollie in stores?

Yes. Since 2023 Ollie has been sold at Petco stores and petco.com, in addition to its own subscription.

What recipes does Ollie have?

Fresh Beef, Chicken, Lamb, Pork and Turkey, plus Baked Beef and Baked Chicken on its website.

Is Ollie better than The Farmer's Dog?

Both sell frozen, pre-portioned fresh food by subscription. Ollie offers more proteins, a half portion plan, a baked line and Petco availability, so compare quotes for your dog's size.

Is Ollie good for dogs with allergies?

Ollie asks about allergies and offers single main proteins such as lamb and pork, which can help with elimination diets. Talk to your vet before using any food to manage an allergy.

How do I cancel Ollie?

Cancel in your Ollie account before the next box is processed, and keep the confirmation. If you can't find the option, contact Ollie's customer care in writing so you have a record.

Sources (11)

Facts on this page come from company websites, government agencies and regulators, checked on the dates shown. Editorial standards

  1. Ollie: Meal plans (accessed October 12, 2026)
  2. Ollie: Fresh dog food recipes (accessed October 12, 2026)
  3. Ollie: Baked dog food (accessed October 12, 2026)
  4. Truth about Pet Food: Ollie recall of Gently Baked Beef Dish with Sweet Potatoes, citing the FDA Enforcement Report (Dec 17, 2025) (accessed October 12, 2026)
  5. Gama Consumer: Agrolimen acquires fresh dog food brand Ollie (Feb 13, 2026) (accessed October 12, 2026)
  6. Pets+: Petco to carry Ollie dog food products (2023) (accessed October 12, 2026)
  7. Trustpilot: Ollie reviews (accessed October 12, 2026)
  8. BBB: Ollie Pets Inc., New York profile (accessed October 12, 2026)
  9. Apple App Store: Ollie, Human Grade Dog Food (accessed October 12, 2026)
  10. Spot & Tango: Help Center FAQ (accessed October 12, 2026)
  11. openFDA: food enforcement reports search for Ollie (accessed October 12, 2026)
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