On this page15 sections
- Ratings and complaints
- Open Farm vs. competitors
- Pricing
- Step by step
- Open Farm legitimacy and licensing
- Open Farm recall and safety history
- How much Open Farm costs
- How Open Farm Works
- Stand Out Features
- Sourcing, traceability and what's in the food
- Returns, autoship and customer service
- Who should skip Open Farm
- What customers say
- Alternatives
- FAQ
Open Farm suits owners who will pay more for sourcing and animal welfare standards; it is not the cheapest way to feed a healthy dog or cat. It is a legitimate premium pet food brand headquartered in Toronto, with recipes made in the United States and a lot code tool that shows where each ingredient came from. It has had no FDA recall, but in December 2024 it pulled select lots of freeze-dried dog food over small pieces of plastic film. Online service draws complaints, so buy from a retailer or keep autoship easy to cancel.
Your options
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Open Farm This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. This review Owners who want traceable, humanely sourced ingredients and are willing to pay a premium for them.
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Ollie This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. Alternative Owners who want pre-portioned fresh food in several proteins and have room in the freezer.
- Company
- Canadian company headquartered in Toronto, Ontario; recipes manufactured in the United States2
- Dog kibble price
- From $19.99 (3.5 lb Goodbowl) to $124.99 (20 lb RawMix grain-free), as listed October 20261
- Fresh food price
- Freshly Crafted dog food $94.99 to $109.99 for 8 lb, $165.99 to $175.99 for 16 lb1
- Autoship
- 5% off autoship recipes, with intro codes advertised at 20% to 35% off the first order; cancel before the next charge date2
- Shipping
- Free over $50 to most of the continental US; $5.99 flat rate under $502
- Guarantee
- 30-day satisfaction guarantee on eligible recipes, refunded to the original payment method2
- Product actions
- No FDA recall found; voluntary withdrawal of select freeze-dried and RawMix dog food lots on December 23, 2024 over soft plastic film3
Pros
- Lot code tool traces each ingredient to its source
- Humanely raised meat standards and Ocean Wise seafood
- Every product priced on the site, from budget Goodbowl to fresh food
- 30-day satisfaction guarantee on eligible recipes
- Sold online and in pet stores, so no subscription is required
Cons
- Costs more than mainstream brands, especially RawMix and fresh food
- December 2024 withdrawal of freeze-dried and RawMix dog food lots
- Online customer service and delivery complaints
- Many recipes are grain-free; FDA has not ruled out a link to heart disease in dogs
Best for: Owners who want traceable, humanely sourced ingredients and are willing to pay a premium for them.
Skip it if: You are on a tight budget, your pet needs a prescription diet, or your vet has advised against grain-free food.
Open Farm vs. competitors
| Company | How you buy | Published prices | Food types | Next step |
|---|---|---|---|---|
| Open Farm | Online, autoship or pet retailers | Yes, every product | Kibble, RawMix, wet, freeze-dried, fresh frozen, treats | Visit site |
| The Farmer's Dog | Subscription only | No, priced after a quiz | Fresh frozen | Read review |
| Ollie | Subscription | No, priced after sign-up | Fresh and other recipes | Visit site |
| Nom Nom | Subscription | Fresh frozen | Read review |
Pet food companies we reviewed
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Open Farm This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. This review BestGuide rating: 4.8 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Owners who want traceable, humanely sourced ingredients and are willing to pay a premium for them. -
Ollie This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.9 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Owners who want pre-portioned fresh food in several proteins and have room in the freezer. -
Just Food for Dogs This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.8 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Owners who want cooked, human grade fresh food without a locked in subscription, or need a vet support or custom diet. -
Maev This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.8 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Owners who have chosen a raw diet with their vet, have freezer space and want the least prep possible, and who can afford premium prices. -
Raised Right This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.8 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Owners of small to mid-size dogs or cats who want a low-carb, limited-ingredient fresh diet with strong safety testing and can budget about $11 to $12 a pound. -
The Honest Kitchen This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.8 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Owners who want human-grade dog or cat food with published prices that they can buy in stores or online, including dehydrated food that stores in a pantry. -
The Pets Table This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.8 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Dog owners who want fresh or air-dried food delivered, especially those short on freezer space or wanting to mix fresh food with a cheaper dry option. -
We Feed Raw This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.8 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Owners who already want to feed raw, have freezer space, and would rather buy balanced, pre-portioned patties than make their own.
Open Farm pricing at a glance
Open Farm dog food prices on openfarmpet.com, as listed October 20261
| Product | Size | Price | About per pound |
|---|---|---|---|
| Goodbowl Harvest Chicken & Brown Rice kibble | 22 lb | $69.99 | $3.18 |
| Wild-Caught Salmon & Ancient Grains kibble | 22 lb | $88.99 | $4.05 |
| RawMix Open Prairie Grain-Free kibble | 20 lb | $104.99 | $5.25 |
| RawMix Great Plains Grain-Free kibble | 20 lb | $124.99 | $6.25 |
| Harvest Chicken Freeze Dried Raw Patties | 17.5 oz | $39.99 | $36.56 |
| Freshly Crafted dog food (Tummy Rescue or Wild-Caught Fish) | 16 lb | $165.99 | $10.37 |
Prices before autoship savings and tax. Retailers such as pet stores set their own prices. Feeding cost depends on your dog's weight and activity; use the feeding guide on each bag.
Open Farm, step by step
Pick a format
Choose dry kibble, RawMix kibble with freeze-dried raw pieces, wet food, freeze-dried raw, or frozen Freshly Crafted food.
Buy once or set up autoship
Order from openfarmpet.com or a retailer. Autoship takes 5% off, plus any first-order code.
Transition slowly
Mix the new food into the old one over several days to avoid stomach upset, and ask your vet if your pet has a medical condition.
Check the lot code
Enter the lot code from the bag in Open Farm's transparency tool to see where each ingredient came from.
Return or cancel
Use the 30-day satisfaction guarantee if the food does not work, and cancel autoship in your account before the next charge date.
Open Farm legitimacy and licensing
Yes. Open Farm is a Canadian company headquartered in Toronto, Ontario. It formulates its food in Canada and has it manufactured in the United States, and it sells through its own website and pet retailers. Every recipe carries a Nutritional adequacy statement. The line on a label that says whether a food is complete and balanced, and for which life stage. Compare pet food companies on the package and product page.
The BBB rates Open Farm Pet an A-, not accredited, with 5 complaints in three years. Its small Trustpilot profile (15 reviews, 2.1 out of 5) is unclaimed and mostly about customer service on online orders, not the food itself.
Open Farm recall and safety history
We found no FDA recall of Open Farm food. On December 23, 2024, Open Farm announced a voluntary removal of specific lots of five Freeze-Dried Raw Morsel recipes for dogs (Homestead Turkey, Grass-Fed Beef, Surf & Turf, Pasture-Raised Lamb and Farmer’s Table Pork) and its Front Range Ancient Grains RawMix. It said small pieces of a food-grade liner from raw protein ingredients had not been fully removed, that no injuries were reported, and that it added extra inspections. Owners with affected lots could contact Customer Care at 1-(833) 399-3403 for a refund.
Many Open Farm recipes are grain-free. FDA investigated reports of dilated cardiomyopathy (DCM) in dogs eating mostly grain-free, pea- and lentil-heavy foods; its last update, in December 2022, said the data did not establish a cause. If your dog has a heart condition or a breed risk for DCM, ask your vet whether a grain-inclusive recipe is a better choice.
How much Open Farm costs
Open Farm lists a price for every product. As of October 2026, its budget Goodbowl kibble is $69.99 for 22 pounds (about $3.18 a pound), Wild-Caught Salmon & Ancient Grains is $88.99 for 22 pounds, and RawMix kibble with freeze-dried pieces runs $104.99 to $124.99 for 20 pounds. Freshly Crafted frozen food costs $165.99 to $175.99 for a 16-pound box, or a little over $10 a pound.
Autoship saves 5%, and Open Farm advertises first-order codes of 20% to 35% off. Shipping is free on orders over $50 to most of the continental US; smaller orders pay $5.99. Compare the cost per pound and the daily feeding amount, not the bag price.
Key Takeaway: Open Farm Pet Food
Open Farm is a premium, highly ethical pet food brand that offers 100% ingredient traceability and humanely raised meats. While it comes with a premium price tag, their extensive product line, eco-friendly packaging, and rigorous safety standards make it one of the top choices for conscious pet parents.
Welcome to our comprehensive Open Farm Review. As pet owners become increasingly conscious about what ends up in their furry friend’s bowl, finding a brand that prioritizes both premium nutrition and ethical sourcing is absolutely crucial. Over the last few years, Open Farm has emerged as a prominent leader in this space, promising 100% traceable ingredients, humanely raised meats, and eco-friendly practices.
But does it truly live up to the extensive hype surrounding it in the pet care community? In this extensive Open Farm Review, we will dive incredibly deep into everything from their raw ingredient quality and manufacturing processes to their corporate transparency and environmental impact. If you want to see how this brand stacks up against the fiercest competition on the market right away, you can proudly compare Open Farm with other top-rated companies.
How Open Farm Works
The central premise behind Open Farm is beautifully simple yet incredibly rare in the pet food industry: complete and total transparency. Every single bag of Open Farm dog food and Open Farm cat food comes equipped with a unique lot code printed on the back. By entering this specific code on their official website, pet parents can literally trace the origin of every single ingredient back to its original source.
Whether you are purchasing traditional dry Open Farm kibble or trying out their highly innovative Open Farm raw mix, the company guarantees that all meat is sourced exclusively from strictly audited family farms that meet rigorous animal welfare standards. You can easily purchase their wide array of products directly from their beautifully designed website via a highly convenient subscription model that saves you money, or you can find them stocked in select high-end specialty pet stores across the nation.
The brand’s commitment to quality ensures that from the moment the ingredients are harvested to the second they reach your pet’s bowl, everything is monitored with the utmost precision. This Open Farm Review would not be complete without praising their direct-to-consumer shipping, which is consistently fast and reliable, ensuring your pet never runs out of their favorite meals.
Stand Out Features
One of the absolutely most remarkable aspects of the brand is its unwavering, steadfast commitment to animal welfare and global sustainability. They are proudly partnered with highly respected third-party organizations like Certified Humane and the Global Animal Partnership, ensuring every animal used in their recipes was treated with dignity and respect.
Another massive standout feature is their incredibly diverse, specialized product line. Moving far beyond standard dry food, the brilliant Open Farm raw mix seamlessly combines high-protein baked kibble with nutrient-dense freeze-dried raw meat chunks, offering a highly palatable and biologically appropriate meal that dogs instinctively crave.
Additionally, the brand’s packaging is fully recyclable through a unique, industry-leading partnership with TerraCycle, making it a profoundly eco-friendly choice from the food contained inside all the way to the bag itself. They also heavily utilize non-GMO fruits and vegetables, ensuring no harmful pesticides are making their way into your pet’s sensitive system. Throughout this Open Farm Review, we continually found that their dedication to leaving a minimal carbon footprint while maximizing nutritional output is practically unmatched in the crowded pet food landscape.
What customers say about Open Farm
Recurring themes across the review sites and complaint records listed above, not individual quotes.
Common praise
- Traceable ingredients with a lot code lookup
- Humanely raised meat and Ocean Wise seafood
- Some owners report better results for sensitive pets
Common complaints
- Slow or hard to reach customer service
- Damaged, leaking or thawed deliveries
- Backorders and refund delays on online orders
- High price compared with mainstream brands
Sourcing, traceability and what's in the food
Open Farm’s transparency tool lets you enter or scan the lot code on a bag to see where each ingredient came from, for example the region a fish was caught or where oats were grown. It promotes humanely raised meat and Ocean Wise seafood. The tool shows origins; it does not publish lab test results.
Formats include classic and grain-free kibble, RawMix kibble coated or mixed with freeze-dried raw, wet pâtés and stews, freeze-dried raw morsels and patties, frozen Freshly Crafted meals, toppers, bone broth and treats. Freeze-dried raw products are uncooked, so wash hands and bowls after handling them.
Returns, autoship and customer service
Open Farm offers a 30-day satisfaction guarantee on eligible recipes, counted from delivery for online orders or from purchase at a retailer, with refunds back to your original payment method. You can change or cancel autoship in your account at any time before the next charge date.
Online reviewers report slow email replies, hard-to-reach phone support, thawed or leaking deliveries and backorders. To limit problems, save your order confirmations, inspect frozen boxes on arrival, and report issues within the 30-day window. Buying from a local pet store avoids shipping problems altogether.
Who should skip Open Farm
If your pet has kidney disease, allergies under treatment or another condition that calls for a therapeutic diet, use the food your vet prescribes. If cost is your main concern, a complete and balanced mainstream food that meets WSAVA’s guidelines can feed a healthy pet for less. And if your vet has concerns about grain-free diets for your dog, pick one of Open Farm’s ancient grains or oatmeal recipes or another brand.
Alternatives to Open Farm
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Ask your veterinarian
Free: your vet can recommend a complete diet that fits your pet's health, using the WSAVA guidelines for choosing a pet food.
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The Farmer's DogBetter if you want fresh food portioned for your dog and delivered on a schedule.
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Another fresh subscription option if you want a first-order discount to try fresh food.
Next steps
Open Farm reviews
Written by readers, read by our moderators, never edited by the company.
No reader reviews yet. If you have used Open Farm, yours will be the first.
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Frequently asked questions
Has Open Farm ever had a recall?
We found no FDA recall. In December 2024, Open Farm voluntarily removed specific lots of five freeze-dried raw dog recipes and one RawMix recipe after finding small pieces of plastic film, and said no injuries were reported.
Where is Open Farm made?
Open Farm is headquartered in Toronto, Ontario, and says its products are manufactured in the United States, with ingredients sourced and traced from its Toronto office.
Is Open Farm worth the price?
It costs more than mainstream food, from about $3 a pound for Goodbowl kibble to over $10 a pound for fresh food. It is worth it mainly if traceable sourcing and animal welfare standards matter to you; any complete and balanced food can meet a healthy pet's needs.
Is Open Farm grain-free food safe?
FDA investigated a possible link between grain-free, pea- and lentil-heavy diets and DCM in dogs, and in 2022 said its data did not establish a cause. Open Farm also sells grain-inclusive recipes; ask your vet which fits your dog.
Does Open Farm have a satisfaction guarantee?
Yes. It offers a 30-day satisfaction guarantee on eligible recipes, from delivery for online orders or purchase at a retailer, refunded to your original payment method.
How does Open Farm autoship work?
Autoship takes 5% off recipes, and Open Farm often advertises first-order codes. You can change or cancel in your account before the next charge date.
Does Open Farm offer free shipping?
Orders over $50 ship free to most of the continental US. Orders under $50 pay a $5.99 flat rate.
How do I check where my Open Farm ingredients came from?
Enter or scan the lot code on the bag in Open Farm's transparency tool. It lists each ingredient and its source region.
What is Open Farm RawMix?
RawMix is kibble combined with freeze-dried raw pieces, sold in grain-free and ancient grains versions. It costs more than standard kibble, $104.99 to $124.99 for a 20-pound bag.
Who owns Open Farm?
Open Farm is a privately held company based in Toronto. Growth equity firm General Atlantic led an equity investment of more than $56 million (C$80 million) that closed December 31, 2020, joining existing investor Encore Consumer Capital.
Sources (12)
Facts on this page come from company websites, government agencies and regulators, checked on the dates shown. Editorial standards
- Open Farm: Online store product catalog (accessed October 12, 2026)
- Open Farm: FAQ (accessed October 12, 2026)
- Open Farm: Freeze-Dried Raw and RawMix Dog Update (December 23, 2024) (accessed October 12, 2026)
- Open Farm: Transparency tool (accessed October 12, 2026)
- BBB: Open Farm Pet (accessed October 12, 2026)
- Trustpilot: openfarmpet.com reviews (accessed October 12, 2026)
- FDA: Animal and veterinary recalls and withdrawals (accessed October 12, 2026)
- FDA: Investigation into potential link between certain diets and canine dilated cardiomyopathy (accessed October 12, 2026)
- WSAVA: Global nutrition guidelines (accessed October 12, 2026)
- McCarthy Tetrault: General Atlantic completes an equity investment in pet food company Open Farm (accessed October 12, 2026)
- The Farmer's Dog: Home page (accessed October 12, 2026)
- Ollie: Home page (accessed October 12, 2026)
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