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Malwarebytes Review

Malwarebytes is a legitimate antivirus with a free on-demand scanner, a perfect 18 of 18 AV-TEST score in August 2026 and paid plans from $59.99 a year for 3 devices.

MalwarebytesThis company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating
4.6/5 BestGuide rating: 4.6 out of 5. Set by our editors from reputation, services, transparency, customer satisfaction and scale. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner.

Best for: People who want light, well-tested antivirus with web scam blocking, or a free second-opinion scanner to clean up an infected PC.

On this page13 sections
  1. Ratings and complaints
  2. Malwarebytes vs. competitors
  3. Pricing
  4. Step by step
  5. Malwarebytes legitimacy and licensing
  6. Malwarebytes Free vs Premium
  7. Malwarebytes pricing and renewal
  8. What you get
  9. Malwarebytes complaints and how to avoid problems
  10. Cancellation and refunds
  11. What customers say
  12. Alternatives
  13. FAQ
Our verdict

Malwarebytes' Premium antivirus earned 6 of 6 for protection, performance and usability in AV-TEST's August 2026 Windows test. The free version is a good second-opinion scanner for cleaning up an infected PC, but it only finds and removes threats; real-time protection needs a paid plan. Paid plans list from $59.99 a year for 3 devices, with first-year discounts that don't carry over to renewal, and a 60-day money-back guarantee. Choose it if you want simple protection plus Browser Guard; skip the higher tiers if you only need antivirus, since Windows already includes Microsoft Defender for free.

Your options

  • Malwarebytes This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. This review People who want light, well-tested antivirus with web scam blocking, or a free second-opinion scanner to clean up an infected PC.
  • TotalAV This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. Alternative People who want an easy antivirus app across several phones and computers and will manage the renewal date themselves.
Standard (antivirus)
Listed from $59.99 a year for 3 devices; Standard Family $119.99 a year for 10 devices; single-device option sold separately1
Plus (antivirus and VPN)
Listed from $79.99 a year for 3 devices; Plus Family $149.99 a year for 10 devices1
Ultimate (adds identity protection)
$139.99 first year (50% off $279.99) for 1 adult and 3 devices; Family $199.99 first year (off $399.99) for 2 adults, 10 kids and 10 devices; $2 million identity insurance and 3-bureau credit monitoring1
Money-back guarantee
60 days; discounts apply to the first year only1
Free version
Free scanner finds and removes malware; real-time protection requires Premium2
Lab results
AV-TEST August 2026 (Windows 11): 6 protection, 6 performance, 6 usability, Top Product award3
BBB
A+, accredited since January 15, 2025; 138 complaints in the last 3 years4
Platforms
Windows, Mac, Android and iOS1

Malwarebytes ratings and complaint records

  • AV-TEST (Windows) 18 of 18 Malwarebytes Premium 5.5 and 5.6, August 2026: protection 6, performance 6, usability 6 View source
  • BBB A+ Accredited since January 15, 2025; 138 complaints in 3 years; 82 customer reviews View source
  • Trustpilot 4.5 out of 5 5,799 reviews; 73% five star and 10% one star; replies to 94% of negative reviews View source
  • Apple App Store 4.5 out of 5 About 111,000 ratings for Malwarebytes Mobile Security View source

Pros

  • Perfect 18 of 18 AV-TEST score in August 2026
  • Free scanner for cleaning up an infected device
  • Entry plan covers 3 devices across Windows, Mac, Android and iOS
  • 60-day money-back guarantee
  • 4.5 out of 5 on Trustpilot across about 5,800 reviews

Cons

  • Free version has no real-time protection
  • First-year discounts disappear at renewal
  • Fewer extras than Norton or Bitdefender suites (no backup or parental controls listed)
  • Reviewers report trouble reaching live support about accounts

Best for: People who want light, well-tested antivirus with web scam blocking, or a free second-opinion scanner to clean up an infected PC.

Skip it if: You want a full suite with backup and parental controls, or Windows' free Defender already covers what you need.

Malwarebytes vs. competitors

Malwarebytes compared with competitors
CompanyListed starting priceDevices on entry planMoney-backAV-TEST Aug 2026 (protection, performance, usability)Next step
Malwarebytes From $59.99 a year360 days6, 6, 6 Visit site
Norton $29.99 to $99.99 first year; renews $59.99 to $189.99Varies by plan60 days6, 6, 6 Visit site
Bitdefender $24.99 first year (Antivirus Plus, 1 device)1 or 330 days6, 6, 6 Read review
McAfee $29.99 first year, renews $89.99130 days (60 on renewals)6, 6, 6 Read review
Microsoft Defender Free with WindowsEach Windows PCNot applicable6, 5.5, 6

Antivirus software we reviewed

  1. Malwarebytes This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. This review BestGuide rating: 4.6 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: People who want light, well-tested antivirus with web scam blocking, or a free second-opinion scanner to clean up an infected PC.
  2. TotalAV This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.8 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: People who want an easy antivirus app across several phones and computers and will manage the renewal date themselves.
  3. AVG BestGuide rating: 4.7 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Windows users who want a free antivirus with strong lab results, or a cheap first year of protection for one PC or a 10-device household.
  4. Webroot This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.7 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: People with older or slower PCs who want light, low-maintenance antivirus across a few devices and will manage renewal themselves.
  5. PC Matic This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.5 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: People who mainly use well-known programs and want inexpensive, low-maintenance protection on several devices.
  6. ESET This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.4 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: People who want proven antivirus that stays light on older or lower-powered computers, without paying for a large bundle.
  7. Trend Micro Best for: Families who want scam protection and parental controls across many devices, including Chromebooks.
  8. Intego This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.3 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Mac owners who want a native antivirus and firewall in one app, especially families covering several Macs.
See all antivirus software, ranked

Malwarebytes pricing at a glance

Malwarebytes personal plans, as listed on malwarebytes.com, October 12, 20261

Plan Listed price per year Devices What it adds
Standard From $59.99 3 Antivirus, Browser Guard scam and ad blocking, data breach alerts
Plus From $79.99 3 Standard plus a no-log WireGuard VPN with unmetered data
Ultimate $139.99 first year (list $279.99) 1 adult, 3 devices Plus identity protection, $2 million insurance, 3-bureau credit monitoring, data remover
Standard Family From $119.99 10 Standard features for a household
Plus Family From $149.99 10 Antivirus and VPN
Ultimate Family $199.99 first year (list $399.99) 2 adults, 10 kids, 10 devices Full identity protection for a family

Malwarebytes shows first-year discounts that change often (our antivirus guide saw Standard at $35.99 the first year on October 11, 2026) and states discounts are first year only. Check the renewal price in your account before the term ends.

Malwarebytes, step by step

  1. Try the free scanner

    Download Malwarebytes for free to scan and remove malware already on the device. It does not block new threats in real time.

  2. Pick a plan

    Standard covers antivirus and Browser Guard, Plus adds the VPN, and Ultimate adds identity theft protection and credit monitoring.

  3. Install on each device

    Sign in on Windows, Mac, Android or iOS and activate from your Malwarebytes account. Features vary by operating system.

  4. Manage renewal

    Plans renew yearly. Check the renewal price in MyAccount, and cancel the renewal there or through support if you don't want to be charged.

  5. Refund if needed

    Ask for a refund within 60 days under the money-back guarantee.

Malwarebytes legitimacy and licensing

Yes. Malwarebytes is a Santa Clara, California security company that the BBB lists as founded in 2008. It holds an A+ BBB rating and has been accredited since January 15, 2025, with 138 complaints in the last three years. Trustpilot reviewers rate it 4.5 out of 5 across 5,799 reviews.

Its protection holds up in independent testing. In AV-TEST’s August 2026 Windows 11 test, Malwarebytes Premium scored 6 of 6 for protection, performance and usability, earning a Top Product award. Download it only from malwarebytes.com or official app stores; scammers use pop-ups that name well-known antivirus brands and ask you to call a number.

Malwarebytes Free vs Premium

The free download scans for and removes Malware. Any software designed to harm a device or steal data, including viruses, spyware and Ransomware. Malware that locks or encrypts your files and demands payment to release them. Compare antivirus software. Compare antivirus software already on your device, and Malwarebytes says the free version will flag the issues. It does not run in the background to stop new threats. Paid plans add Real-time protection. Scanning that runs constantly in the background and checks files as they open or download. Compare antivirus software against viruses, ransomware, exploits and Phishing. Fake emails, texts or websites that try to trick you into giving up passwords or payment details. Compare antivirus software, plus Browser Guard scam and ad blocking and data breach alerts.

Malwarebytes also offers free tools separately: AdwCleaner for adware, the Browser Guard extension, Scam Guard and a scam number checker. A common setup is Microsoft Defender for real-time protection plus the free Malwarebytes scanner when something seems wrong.

Malwarebytes pricing and renewal

On October 12, 2026, malwarebytes.com listed Standard from $59.99 a year for 3 devices, Plus (with VPN) from $79.99 and Ultimate (with identity protection) at $139.99 for the first year, down from $279.99. Family tiers cover 10 devices: Standard Family $119.99, Plus Family $149.99 and Ultimate Family $199.99 for the first year, down from $399.99.

Malwarebytes runs frequent first-year promotions and says discounts apply to the first year only. Our antivirus guide recorded Standard at $35.99 for the first year on October 11, 2026. Before your plan renews, log in and check the renewal price. Every plan has a 60-day money-back guarantee.

Checked the fees?Visit siteCompare all

What you get

  • Antivirus: protection against viruses, ransomware, Trojans, spyware, exploits and phishing on Windows, Mac, Android and iOS. Exact features vary by operating system.
  • Browser Guard: blocks scam sites, ads and trackers in the browser.
  • VPN (Plus and Ultimate): WireGuard-based, no-log, with unmetered data.
  • Identity protection (Ultimate): dark web and breach alerts, bank and card alerts, social media monitoring, 3-bureau credit monitoring, an online data remover, recovery specialists and $2 million in identity insurance.

What customers say about Malwarebytes

Recurring themes across the review sites and complaint records listed above, not individual quotes.

Common praise

  • Finds and removes malware other tools missed
  • Light on system resources
  • Simple, clear interface
  • Free scanner that works alongside other antivirus

Common complaints

  • Hard to reach a live person about an account
  • Confusion over renewals and charges
  • Dashboard and license management that some find confusing
  • Slow or unclear replies to support tickets

Malwarebytes complaints and how to avoid problems

Most complaints are about accounts, not protection. Reviewers describe difficulty reaching a person without calling, confusion managing licenses on the dashboard, renewal charges they didn’t expect and slow ticket replies. Malwarebytes replies to 94% of negative Trustpilot reviews.

  • Note your renewal date and price when you buy.
  • Cancel the renewal in MyAccount or through support if you plan to switch.
  • Request refunds within the 60-day window.
  • Never call a phone number shown in a virus pop-up; real antivirus apps don’t ask you to call.

Cancellation and refunds

Malwarebytes offers a 60-day money-back guarantee on its plans. Plans renew yearly. To avoid another annual charge, manage the subscription in MyAccount or contact Malwarebytes support before the renewal date. If a charge you didn’t expect appears, contact Malwarebytes support within the 60-day window, and if that fails, dispute it with your card issuer.

Still deciding?Visit siteCompare all

Alternatives to Malwarebytes

  • Microsoft Defender Antivirus

    Free and built into Windows, with a 17.5 of 18 AV-TEST score in August 2026; pair it with the free Malwarebytes scanner for occasional second opinions.

  • Bitdefender BestGuide rating: 4.1 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner.

    Cheaper first-year pricing and a free Windows antivirus, with top lab scores.

  • Norton BestGuide rating: 4.8 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner.Read review

    Better if you want a full suite with backup and parental controls in one plan.

  • Avast BestGuide rating: 4.6 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner.Read review

    A free real-time antivirus, though its owner was ordered by the FTC in 2024 to stop selling browsing data.

See all antivirus software, ranked

Next steps

This review Malwarebytes This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. Visit site
Alternative TotalAV This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. Visit site
Alternative Webroot This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. Visit site

Malwarebytes reviews

Written by readers, read by our moderators, never edited by the company.

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Frequently asked questions

Is Malwarebytes safe?

Yes. Malwarebytes is an established U.S. security company with an A+ BBB rating, and its Premium antivirus scored 18 of 18 in AV-TEST's August 2026 Windows test. Download it only from malwarebytes.com or official app stores.

Is Malwarebytes free really free?

Yes, the free scanner costs nothing and removes malware it finds. It does not protect you in real time, which requires a paid plan.

Is Malwarebytes a good antivirus?

Its lab results are strong: 6 of 6 for protection, performance and usability in August 2026. It has fewer extras than Norton or Bitdefender, so it suits people who want straightforward protection.

How much does Malwarebytes cost?

On October 12, 2026 it listed Standard from $59.99 a year for 3 devices, Plus from $79.99 and Ultimate at $139.99 for the first year. Family plans for 10 devices start at $119.99. First-year discounts don't apply at renewal.

Does Malwarebytes remove all viruses?

No antivirus catches everything, but Malwarebytes scored full protection marks in AV-TEST's August 2026 test. If you still have problems after a scan, run a second scanner or get professional help.

Can I use Malwarebytes with Windows Defender?

Yes. Many people keep Microsoft Defender for real-time protection and use the free Malwarebytes scanner for on-demand checks. Running two real-time scanners at once can slow your PC.

Does Malwarebytes include a VPN?

Yes, on Plus, Ultimate and their family versions. Standard does not include the VPN.

Does Malwarebytes have identity theft protection?

The Ultimate plans add identity monitoring, 3-bureau credit monitoring, a personal data remover, recovery specialists and $2 million in identity insurance.

What is the Malwarebytes refund policy?

Malwarebytes offers a 60-day money-back guarantee. Cancel the renewal in MyAccount or through support if you don't want the plan to renew.

Is Malwarebytes better than Norton?

Both scored 18 of 18 with AV-TEST in August 2026. Norton bundles more features like backup and parental controls; Malwarebytes is simpler and has a free scanner.

Sources (7)

Facts on this page come from company websites, government agencies and regulators, checked on the dates shown. Editorial standards

  1. Malwarebytes: Pricing (accessed October 12, 2026)
  2. Malwarebytes: Virus scanner FAQ (free version) (accessed October 12, 2026)
  3. AV-TEST: Best antivirus software for Windows home users, August 2026 (accessed October 12, 2026)
  4. BBB: Malwarebytes business profile (accessed October 12, 2026)
  5. Trustpilot: Malwarebytes reviews (accessed October 12, 2026)
  6. Apple App Store: Malwarebytes Mobile Security (accessed October 12, 2026)
  7. Malwarebytes: Free download (accessed October 12, 2026)
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