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pdfFiller is useful if you fill, edit and sign forms often and want a large form library in your browser. It is a legitimate PDF editor and e-signature tool run by airSlate, Inc. of Brookline, Massachusetts, which also owns DocHub, signNow and US Legal Forms. The catch is billing: to download or finish most documents you need a paid plan, the big discounts require a yearly commitment, and the top complaint on Trustpilot and the BBB is being charged after a trial. A proposed class action filed in April 2026 makes the same claim.
- Owner
- airSlate, Inc., Brookline, Massachusetts; also owns DocHub, signNow and US Legal Forms3
- Plans
- Basic $8, Plus $12, Premium $15 a month billed yearly; $20, $30 and $40 month to month, as listed October 20261
- Free trial
- Offered at sign-up; Premium includes a 30-day trial of pdfFiller and signNow1
- Refunds
- Pricing FAQ promises full refunds within 180 days; terms limit refunds to first-time self-service buyers1
- Renewal
- Subscriptions renew automatically for the same period until you cancel2
- BBB (airSlate)
- B, accredited since 2013; 333 complaints in the last 3 years4
- Trustpilot
- 3.9 out of 5 from 18,172 reviews; 74% five star, 8% one star5
- Lawsuit
- Venegas v. airSlate, proposed class action over trial auto-renewals, filed April 30, 2026 (N.D. Cal.); allegations only7
Pros
- Edit existing PDF text, add fields and sign in a browser
- Large form library, including IRS and state forms
- Yearly plans are cheap per month ($8 to $15)
- High review volume and 99% reply rate on Trustpilot
- Mobile and desktop apps
Cons
- Card needed to download most finished documents
- Month-to-month prices are 2.5 times the yearly rate
- BBB rating of B for airSlate with 333 complaints in three years
- Pending class action over trial auto-renewals
- Terms limit refunds and waive class actions
Best for: People and small offices that fill, edit and sign PDFs every week and are fine paying yearly.
Skip it if: You need to fill in one form, since free tools and the agency's own fillable PDF will do the job without a subscription.
pdfFiller vs. competitors
| Company | Owner | Lowest paid plan | Free option |
|---|---|---|---|
| pdfFiller | airSlate | $8 a month billed yearly; $20 month to month | Free trial; card needed to download |
| DocHub | airSlate (same as pdfFiller) | Basic $8 a month; Pro $12 | Free plan, 3 uses a month |
| signNow | airSlate | Free trial | |
| Adobe Acrobat Reader | Adobe | Free; editing text needs Acrobat Standard or Pro | Free app to fill, sign and comment |
pdfFiller pricing at a glance
pdfFiller plans for individuals, as listed October 20261
| Plan | Billed yearly | Month to month | Main features |
|---|---|---|---|
| Basic | $8 a month ($96 a year) | $20 a month | Fill, edit, draw, print, save; merge and rearrange pages; convert to Word; desktop app; support within a day |
| Plus | $12 a month ($144 a year) | $30 a month | Adds templates, fillable fields, version history, password protection, mobile apps, support within 30 minutes |
| Premium | $15 a month ($180 a year) | $40 a month | Adds e-signature workflows through signNow, web forms, branding, payments; 30-day trial of pdfFiller and signNow |
Fax receiving is an add-on at $19.99, $14.99 or $9.99 a month depending on plan. The yearly price is charged up front. Business and enterprise plans are by quote.
pdfFiller, step by step
Upload or find a form
Upload a PDF or Word file, or search pdfFiller's form library, which includes IRS and state forms.
Start a trial
Editing is free to try, but to download, print or send most finished documents you are asked to pick a plan and enter a card.
Edit, fill and sign
Type on the form, add fields, sign, and send for signature on Premium.
Billing starts
When the trial ends, your card is charged for the plan you picked; yearly plans charge the full year at once and renew automatically.
Cancel
Cancel in Account settings or through support and get written confirmation. Download your documents first, since content can be deleted after cancellation.
pdfFiller legitimacy and licensing
Yes, pdfFiller is a real product, not a scam. It was first released in 2008 and is run by airSlate, Inc., which is based in Brookline, Massachusetts, and also owns DocHub, signNow and US Legal Forms. airSlate says it has more than 100 million users and about 900 employees. pdfFiller’s site lists HIPAA and GDPR compliance pages and 256-bit encryption.
The concern is billing, not safety. airSlate’s BBB profile carries a B rating with 333 complaints in three years, and a proposed class action, Venegas v. airSlate, filed April 30, 2026 in the Northern District of California, alleges people who start a free trial are put into an auto-renewing subscription that is hard to cancel. Those are allegations; we found no ruling.
pdfFiller pricing
pdfFiller sells three individual plans. The low monthly figures are for yearly billing, charged up front:
- Basic: $8 a month billed yearly ($96), or $20 month to month.
- Plus: $12 a month billed yearly ($144), or $30 month to month.
- Premium: $15 a month billed yearly ($180), or $40 month to month.
Fax receiving is extra. If you pick a yearly plan during sign-up, expect the full year to be charged when the trial ends. If you need pdfFiller for a single project, the month-to-month plan costs less overall, as long as you cancel.
Is pdfFiller free?
No. You can upload and edit for free, but pdfFiller asks you to choose a plan and enter a card to download, print or send most documents. Its Premium plan lists a 30-day free trial of pdfFiller and signNow. The terms say subscriptions renew automatically for the same period until you cancel.
If you only need to fill in a form, download the fillable version from the agency’s site and use Adobe Acrobat Reader or your computer’s built-in PDF viewer.
What customers say about pdfFiller
Recurring themes across the review sites and complaint records listed above, not individual quotes.
Common praise
- Easy to edit and fill forms without desktop software
- Many tools in one place: edit, sign, convert, fax
- Saves time on repeat forms and templates
- Quick replies from support on Trustpilot
Common complaints
- Charged after a free trial, often a full year at once
- Card required before you can download a finished document
- Unclear trial terms and trouble getting refunds
- Sign-in conflicts between Google and email accounts
- Hard to find how to delete the account
pdfFiller complaints
Most of pdfFiller’s 18,172 Trustpilot reviews are positive, but the 8% that are one star share a pattern: an unexpected charge, often a full year, after a free trial; a card required before downloading; unclear trial terms; and trouble getting refunds or deleting the account. The same themes drive airSlate’s BBB complaints.
To avoid this, pick month to month if you’re unsure, write down the trial end date, cancel at least a day before, and save the confirmation email.
How to cancel pdfFiller and get a refund
Cancel in your account under subscription settings, or contact support by live chat or [email protected] and keep the written confirmation. Download your documents first, because the terms warn content may be deleted after the account ends.
On refunds, the pricing page FAQ says full refunds are available within 180 days by contacting support. The terms are narrower: fees are non-refundable except under a posted refund policy that applies only to first-time buyers who bought online without a sales rep. Ask support for a refund in writing and cite the 180-day FAQ. If you were charged for something you didn’t agree to, you can dispute it with your card issuer and file a complaint with the BBB or your state attorney general.
Rules that protect you
Federal rules under the Restore Online Shoppers’ Confidence Act require clear disclosure of automatic renewal terms and a simple way to cancel, and many states, including California and New York, have automatic renewal laws. pdfFiller’s terms require claims to be brought individually and waive jury trials, so a card dispute or a regulator complaint is usually the faster route.
Alternatives to pdfFiller
- Adobe Acrobat Reader Free with no subscription if you only need to fill in, sign or comment on a PDF.
- DocHub Same owner with a free plan, if you need a few edits a month and no yearly bill. Read review
- Your computer's built-in tools Mac Preview and most browsers can fill and sign simple PDFs for free.
- The agency's own fillable form IRS and most state agencies post fillable PDFs on their own sites at no cost.
pdfFiller reviews
Written by readers, read by our moderators, never edited by the company.
No reader reviews yet. If you have used pdfFiller, yours will be the first.
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- Our moderators read every review before it publishes.
- Companies can respond publicly but can never edit, hide or remove a review.
- Paying BestGuide never changes the reader rating or which reviews publish.
Frequently asked questions
Can you trust pdfFiller?
Yes. It is a real PDF editor run by airSlate, Inc. of Brookline, Massachusetts, which also owns DocHub and signNow. Its problems are billing complaints, not security or fraud.
Does pdfFiller have a free plan?
No. Editing is free to try, but you need a paid plan to download, print or send most documents. Plans start at $8 a month billed yearly or $20 month to month.
How much does pdfFiller cost?
Basic is $8, Plus $12 and Premium $15 a month billed yearly, or $20, $30 and $40 month to month, as listed October 2026. Yearly plans are charged up front.
Why did pdfFiller charge me?
Usually because a free trial ended and the plan you picked at sign-up started, sometimes as a full year. Subscriptions renew automatically until you cancel.
How do I get a refund from pdfFiller?
Contact support by live chat or [email protected]. Its pricing FAQ says full refunds are available within 180 days, though its terms limit refunds to first-time self-service buyers. Keep records and dispute the charge with your card issuer if needed.
How do I cancel pdfFiller?
Cancel in your account's subscription settings or through support, and keep the written confirmation. Download your documents before you cancel.
Is pdfFiller safe to use?
pdfFiller lists 256-bit encryption and HIPAA and GDPR compliance pages. As with any cloud tool, avoid uploading documents you don't need to store online.
Is there a lawsuit against pdfFiller?
Yes. Venegas v. airSlate, Inc. was filed April 30, 2026 in federal court in Northern California as a proposed class action over free trial auto-renewals. It is pending, and the claims are unproven.
What is pdfFiller's BBB rating?
pdfFiller has no separate BBB profile we could find. Its owner, airSlate, Inc., is rated B and accredited since 2013, with 333 complaints in the last three years.
Are pdfFiller and DocHub the same company?
Both are owned by airSlate. DocHub has a free plan with 3 uses a month and paid plans from $8 a month, while pdfFiller is trial then paid.
Sources (8)
Facts on this page come from company websites, government agencies and regulators, checked on the dates shown. Editorial standards
- pdfFiller: Plans and pricing (accessed October 13, 2026)
- pdfFiller: Terms of service (accessed October 13, 2026)
- pdfFiller: About us (accessed October 13, 2026)
- BBB: airSlate, Inc. business profile (accessed October 13, 2026)
- Trustpilot: pdfFiller reviews (accessed October 13, 2026)
- Apple App Store: pdfFiller (accessed October 13, 2026)
- CourtListener: Venegas v. airSlate, Inc., N.D. Cal. 3:26-cv-03852 (accessed October 13, 2026)
- Adobe: Acrobat Reader (accessed October 12, 2026)
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