On this page14 sections
- Ratings and complaints
- Rippling vs. competitors
- Pricing
- Step by step
- Rippling legitimacy and licensing
- How much Rippling costs
- What you get with Rippling
- Rippling complaints and how to avoid problems
- The Rippling and Deel lawsuit
- Contracts, renewal and cancellation
- Who should pick something else
- What customers say
- Alternatives
- FAQ
Rippling's reviews are strong (A+ at the BBB, 4.5 out of 5 on Trustpilot), and the complaints that do show up focus on setup, support response times and features that turned out to be in a higher tier than the one bought, so get every module and fee in writing before you sign. It is a legitimate, well funded software company that runs HR, payroll, benefits, expenses and IT (device and app management) from one employee record, and it suits growing companies that want those systems tied together. The tradeoff is cost and complexity: Rippling publishes no prices, every product is sold on top of a required core platform, and quotes grow as you add modules.
Your options
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Rippling This review Growing companies, often 20 to several hundred people, that want payroll, benefits, devices, app access and expenses run from one system and have someone to own the setup.
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Deel This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. Alternative Companies hiring a mix of contractors and employees across several countries that want one platform and one invoice.
- Pricing
- Not published; custom quote only. Most products are billed per employee per month, and some carry a monthly base fee, as listed October 20261
- How it is sold
- Each HR, finance and IT product (for example Payroll, Benefits, Expenses, Device Management) is bought separately on top of the required Rippling Platform1
- Company
- People Center, Inc., doing business as Rippling, San Francisco; co-founded by CEO Parker Conrad and Prasanna Sankar8
- Funding
- $450 million Series G in May 2025 at a $16.8 billion valuation; about $1.85 billion raised in total8
- Customers
- 25,000+ businesses, per Rippling5
- BBB
- A+, accredited since August 30, 2023; 96 complaints in the last 3 years2
- Licenses
- Rippling Insurance Services (NPN 18578689), Rippling PEO 1 (Florida license GL250), Rippling Payments (NMLS 1931820) and Rippling Lending (NMLS 2430865)1
- Security audits
- SOC 2 Type 2, SOC 3, ISO 27001 and CSA STAR Level 2, per Rippling7
Pros
- HR, payroll, benefits, expenses and IT tied to one employee record
- Device and app access management, which most payroll providers do not offer
- Global payroll, employer of record and contractor payments in the same system
- Strong reviews: A+ at the BBB and 4.5 out of 5 on Trustpilot
- Can take over payroll mid-year
Cons
- No published prices; every quote is custom
- Required core platform fee on top of each module
- Setup can be long and complex
- Support is mostly chat and tickets, and slow follow-up is a common complaint
- Some features are only in higher tiers, so the demo may show more than you buy
Best for: Growing companies, often 20 to several hundred people, that want payroll, benefits, devices, app access and expenses run from one system and have someone to own the setup.
Skip it if: You only need payroll for a few US employees, want to see prices before talking to sales, or have no one with time to manage a multi-module rollout.
Rippling vs. competitors
| Company | Published price | Trustpilot | BBB | Next step |
|---|---|---|---|---|
| Rippling | No, quote only | 4.5 out of 5 (2,518 reviews) | A+, 96 complaints in 3 years | Visit site |
| Gusto | Yes; Simple $49 a month plus $6 per person | 1.9 out of 5 (2,533 reviews) | A+, 349 complaints in 3 years | Visit site |
| ADP RUN | No, quote only | 1.2 out of 5 (3,127 reviews) | A+, 879 complaints in 3 years | Read review |
| BambooHR | Yes; HR from $10 per employee a month, payroll quoted | 3.3 out of 5 (154 reviews) | Visit site | |
| Deel | Yes; EOR $599 per employee a month | 4.6 out of 5 (9,612 reviews, Oct 12, 2026) | No profile found | Visit site |
HR software solutions we reviewed
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Rippling This review BestGuide rating: 4.8 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Growing companies, often 20 to several hundred people, that want payroll, benefits, devices, app access and expenses run from one system and have someone to own the setup. -
Deel This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.9 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Companies hiring a mix of contractors and employees across several countries that want one platform and one invoice. -
Paychex This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.9 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: U.S. businesses with roughly 10 to several hundred employees that want one provider for payroll, HR support, benefits and possibly a PEO. -
BambooHR BestGuide rating: 4.8 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: US small and midsize businesses buying their first HR system who want simple employee records, time off, hiring and onboarding at a published price. -
HiBob This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.6 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Companies of about 50 to a few thousand employees, often across several countries, that want HR, performance and engagement in one modern system. -
Justworks This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.6 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: U.S. small businesses that want better health benefits and HR compliance help for a published per-employee price. -
Remote This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.8 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Startups and mid-size companies hiring a handful to a few hundred people abroad that want published prices and an EOR that owns its local entities. -
Paycor, Inc. This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.5 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: U.S. businesses of roughly 10 to a few hundred employees that want payroll, HR and reporting in one platform and are willing to manage a structured setup.
Rippling pricing at a glance
How Rippling pricing works, as listed October 20261
| Item | What Rippling publishes |
|---|---|
| Rippling Platform (core) | Required for every customer; price not published |
| HR products (Payroll, Benefits, PEO, Time and Attendance, Recruiting, Performance and more) | Sold separately; price not published |
| Finance products (Expense Management, Corporate Cards, Bill Pay, Travel) | Sold separately; price not published |
| IT products (Identity and Access, Device Management, Inventory Management) | Sold separately; price not published |
| Global products (Employer of Record, Global Payroll, Contractor of Record) | Sold separately; price not published |
| Billing basis | Most products per employee per month; some include a monthly base fee |
Rippling's pricing page is a quote form that asks for company size and headquarters country. Older reviews quote a starting price of $8 per user a month, but Rippling's own pricing page no longer shows that or any other figure. Ask for implementation fees, contract length and renewal terms in writing.
Rippling, step by step
Request a quote
Fill in Rippling's quote form with your company size and headquarters country. A sales rep follows up with a demo.
Choose modules
Pick the products you need on top of the required Rippling Platform. Confirm in writing which features are in the tier you are buying, since some are only in higher tiers.
Sign the order form
Your Order Form plus Rippling's Customer Terms of Service and any product-specific terms (payroll, PEO, EOR, cards) form the contract.
Set up and migrate payroll
Rippling says it can take over payroll mid-year by importing your year-to-date data, so you do not have to wait for January.
Onboard employees
Employees use the web app or the mobile app to sign documents, see pay stubs, request time off and submit expenses.
Renew or cancel
Renewal and cancellation follow your Order Form. Put the end date in your calendar and give notice well before it if you plan to switch.
Rippling legitimacy and licensing
Yes. Rippling is the brand of People Center, Inc., a private software company in San Francisco co-founded by CEO Parker Conrad and Prasanna Sankar. It raised $450 million in May 2025 at a $16.8 billion valuation and says more than 25,000 businesses use it. The BBB rates it A+ and lists it as accredited since August 30, 2023.
Several Rippling affiliates hold regulated licenses, which are listed on its website: an insurance agency (NPN 18578689) for benefits brokerage, a PEO. Professional employer organization that co-employs your staff to provide payroll, benefits and compliance. Compare HR software solutions licensed in Florida (GL250), and payments and lending companies registered with NMLS (1931820 and 2430865). Rippling says it holds SOC 2 Type 2 and ISO 27001 security certifications.
Two things in the public record are worth knowing. First, Parker Conrad previously founded Zenefits; in 2017 he and Zenefits settled SEC charges over misleading investors about insurance licensing compliance, without admitting or denying the findings, and Conrad paid a $160,000 penalty plus $350,000 in disgorgement and interest. Second, Rippling is in a lawsuit it brought against rival Deel (covered below). Neither affects how the software works today, but both come up when people ask whether the company can be trusted.
How much Rippling costs
Rippling does not publish prices. Its pricing page is a quote form, and its FAQ says most products are billed per employee per month while some include a monthly base fee. You always pay for the core Rippling Platform, then add each product you want, such as Payroll, Benefits, Expense Management or Device Management.
You may see “$8 per user per month” in older reviews, including earlier versions of this page. Rippling’s pricing page does not show that figure now, so treat it as out of date.
To compare quotes fairly, ask Rippling for:
- The per-employee rate for each module and any base or platform fee
- Implementation or onboarding fees
- Contract length, auto-renewal terms and any cap on increases at renewal
- What happens to the price if your headcount drops
- Which features are in your tier and which need an upgrade
What you get with Rippling
Rippling’s products fall into four groups, all sharing one employee record:
- HR: HRIS. Human resources information system: software that stores employee data and runs HR tasks. Compare HR software solutions, payroll, benefits administration, PEO, time and attendance, scheduling, recruiting, performance, surveys and learning management.
- IT: identity and app access, device management, and inventory management that stores and ships laptops.
- Finance: expense management, corporate cards, bill pay and travel booking.
- Global: global payroll, employer of record and contractor payments.
The practical benefit is that a change made once, such as a new hire, a raise or a termination, flows to payroll, benefits and connected apps. When someone leaves, their app access and device can be shut off from the same screen. Rippling does not list how many countries its global payroll covers on its product page, so confirm your countries with sales.
What customers say about Rippling
Recurring themes across the review sites and complaint records listed above, not individual quotes.
Common praise
- Easy to use once set up, with HR, payroll and employee data in one dashboard
- Payroll runs on time with few errors
- Automation of onboarding, offboarding and app access
- Helpful reminders for time tracking and approvals
- Frequent new features
Common complaints
- Implementation takes longer and is more complex than expected
- Slow support follow-up, mostly through chat and tickets
- Features shown in the sales demo that turned out to need a higher tier
- Price that grows quickly as modules and headcount are added
- Occasional bugs or page errors
Rippling complaints and how to avoid problems
The BBB lists 96 complaints about Rippling in the last three years, which is low for a company of its size compared with ADP (879) and Gusto (349). On Trustpilot, 5% of 2,518 reviews are one star, and Rippling replies to almost all of them.
The recurring complaints are long or confusing setup, slow support follow-up, and customers who believed features were included and later found they were in a higher tier than the one they bought. A few mention bugs or price growth as modules were added.
- Ask for a written list of features in your tier and compare it with what you saw in the demo.
- Run at least one payroll in parallel with your old provider before you switch.
- Get the name of your implementation contact and a go-live date in writing.
- Keep records of support tickets so you can escalate with dates and ticket numbers.
The Rippling and Deel lawsuit
In March 2025, People Center, Inc. sued rival Deel in federal court in San Francisco, alleging that Deel paid a Rippling employee to pass on confidential information, and bringing racketeering (RICO) and trade secret claims. In February 2026, Judge Charles Breyer denied Deel’s efforts to dismiss the case or move it overseas, so it is heading toward trial. Deel has filed its own suit against Rippling in Delaware. The federal case was still open on the court docket in October 2026.
These are allegations, not findings, and the dispute does not change Rippling’s product or contracts. It matters mostly if you are choosing between Rippling and Deel and want to know about pending litigation.
Contracts, renewal and cancellation
Rippling’s contract is your Order Form plus its Customer Terms of Service and the terms for each service you buy, such as payroll, PEO, employer of record or corporate cards. Rippling does not publish a standard contract length, refund policy or cancellation fee on its pricing page, so those terms are set in your Order Form.
Before you sign, find the start date, end date, renewal notice period and any price change at renewal. If you plan to leave, export your payroll history, tax filings and employee documents first, and time the switch to the start of a quarter so tax records stay clean.
Who should pick something else
If you have a handful of US employees and only need payroll, Gusto lists prices from $49 a month plus $6 per person and is simpler to set up. If your main need is HR records, time off and reviews, BambooHR publishes per-employee prices. If most of your people are outside the US, Deel is built around employer of record and contractor payments. Rippling earns its higher price when you will use several of its modules together, especially IT and device management.
Alternatives to Rippling
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Cheaper and simpler for a small US business that mainly needs payroll and benefits, with prices listed up front.
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Better if HR records, time off and performance matter more than IT and finance tools, and you want published per-employee prices.
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A stronger fit if most of your team is international contractors or employees hired through an employer of record.
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Run payroll yourself
The free route for a business with one or two employees: calculate withholding with IRS Publication 15 and pay federal taxes through the free EFTPS system, though you take on all filing deadlines and penalties.
Next steps
Rippling reviews
Written by readers, read by our moderators, never edited by the company.
No reader reviews yet. If you have used Rippling, yours will be the first.
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Frequently asked questions
Is Rippling a real company?
Yes. Rippling is a San Francisco software company (People Center, Inc.) with an A+ BBB rating, more than 25,000 business customers by its own count, and a $16.8 billion valuation from its May 2025 funding round.
How much does Rippling cost?
Rippling does not publish prices. You get a custom quote that includes the required Rippling Platform plus each product you add, mostly billed per employee per month, with some products adding a monthly base fee.
Does Rippling still start at $8 per user?
Not according to its own site. Rippling's pricing page shows no prices as of October 2026, so a starting figure quoted in older reviews may not apply to you.
What is Rippling's BBB rating?
A+. Rippling has been BBB accredited since August 30, 2023, and the BBB lists 96 complaints in the last three years.
What are the most common Rippling complaints?
Long or confusing setup, slow support follow-up, and features that customers thought were included but were in a higher tier. Getting your tier's features in writing before you sign avoids the most common problem.
Who is the CEO of Rippling?
Parker Conrad, who co-founded Rippling with Prasanna Sankar. Conrad previously founded Zenefits.
Is Rippling a PEO?
Rippling offers a PEO through an affiliate, Rippling PEO 1, Inc., but most customers use its software without a PEO, keeping their own company as the employer.
Can Rippling pay international employees?
Yes. Rippling sells global payroll for countries where you have your own entity, plus employer of record and contractor payment services. Confirm your specific countries with sales.
Can I switch to Rippling in the middle of the year?
Rippling says yes. It imports your year-to-date payroll data so quarterly and annual taxes are filed correctly, so you do not have to wait until January.
What is the Rippling lawsuit against Deel?
Rippling's parent sued Deel in March 2025 alleging corporate espionage, racketeering and trade secret theft. A federal judge let the case go forward in February 2026, and it was still open in October 2026; the claims are allegations, not findings.
Sources (18)
Facts on this page come from company websites, government agencies and regulators, checked on the dates shown. Editorial standards
- Rippling: Pricing and pricing FAQ (accessed October 12, 2026)
- BBB: Rippling business profile (accessed October 12, 2026)
- Trustpilot: Rippling reviews (accessed October 12, 2026)
- Apple App Store: Rippling, HR, IT & Finance (accessed October 12, 2026)
- Rippling: Global payroll (accessed October 12, 2026)
- Rippling: Legal and contracting (accessed October 12, 2026)
- Rippling: Security and compliance (accessed October 12, 2026)
- Wikipedia: Rippling (company) (accessed October 12, 2026)
- Rippling blog: Federal court ruling in the Deel case (February 25, 2026) (accessed October 12, 2026)
- CourtListener: People Center, Inc. v. Deel, Inc., N.D. Cal. 3:25-cv-02576 (accessed October 12, 2026)
- SEC: Order in the matter of YourPeople, Inc. (Zenefits) and Parker Conrad, Release No. 33-10429 (October 26, 2017) (accessed October 12, 2026)
- CFPB: Consumer complaint database search for Rippling (accessed October 12, 2026)
- Gusto: Pricing (Internet Archive capture, October 9, 2026) (accessed October 12, 2026)
- ADP: RUN Powered by ADP (accessed October 12, 2026)
- BambooHR: Pricing (accessed October 12, 2026)
- Deel: Pricing (accessed October 12, 2026)
- Rippling: About (accessed October 12, 2026)
- Trustpilot: Deel reviews (accessed October 12, 2026)
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