On this page19 sections
- Ratings and complaints
- AudioNova vs. competitors
- Pricing
- Step by step
- AudioNova hearing aids cost
- Ways to lower your cost
- What you get: brands, warranty and aftercare
- Key Takeaway: AudioNova Review
- How AudioNova Works
- AudioNova Brands and Technology
- How to Pair AudioNova Hearing Aids
- AudioNova Hearing Aid Types: Rechargeable, Bluetooth, BTE and More
- AudioNova Locations: Finding a Clinic Near You
- Frequently Asked Questions About AudioNova
- AudioNova legitimacy and licensing
- AudioNova complaints and how to avoid problems
- Rules that protect hearing aid buyers
- What customers say
- Alternatives
AudioNova does not publish prescription hearing aid prices; you get a quote after a free hearing exam at one of its 400+ US clinics. HearingTracker reports a range of about $998 to $7,740 a pair from OTC to prescription, and AudioNova's own financing example puts a Phonak Audéo Infinio Ultra (Level 30) at $2,930 financed. It is a good fit if you want in-person testing and follow-up care from a Sonova-owned clinic, but get a written, itemized quote and compare it with at least one independent clinic before you sign.
Your options
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AudioNova This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. This review Adults with moderate or more complex hearing loss who want an in-person exam, a professional fitting and ongoing adjustments.
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Jabra Enhance This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. Alternative Adults with mild to moderate hearing loss who are comfortable with a smartphone app and want audiologist help without clinic visits.
- Prescription hearing aid price
- Not published. AudioNova gives a quote after a hearing assessment1
- Reported price range
- About $998 to $7,740 a pair, OTC to prescription, per HearingTracker6
- Financing example
- Phonak Audéo Infinio Ultra Level 30: $2,930 financed through CareCredit at 19.90% APR for 48 months, about $89 a month, $0 down, private pay only. The page lists both 8/31/26 and 12/31/26 as the offer end date2
- OTC hearing aids online
- Sennheiser All Day Clear $699.95; Sennheiser ConC 400 earbuds $799.95, as listed October 20263
- First visit
- Free initial visit and hearing exam; in-home trial when available4
- Clinics
- Over 400 US locations3
- Owner
- Sonova, the Swiss company behind Phonak and Unitron5
- Trial and warranty
- 45-day trial; 3-year warranty on premium aids, 2 years on some lower tiers; first-year loss and damage cover with a $450 fee, per HearingTracker6
Pros
- Free initial hearing exam with no obligation to buy
- In-person fitting and follow-up care at 400+ US clinics
- Financing through CareCredit for buyers who qualify
- Owned by Sonova, so Phonak devices and parts are well supported
- Online shop sells batteries, chargers and OTC options at listed prices
Cons
- No prescription prices online; you only see a number after an appointment
- Clinic care costs far more than OTC hearing aids for mild to moderate loss
- Sonova-owned, so the lineup leans toward Sonova brands like Phonak and Unitron
- CareCredit financing at 19.90% APR adds real cost if you carry a balance
- Service quality depends on the individual clinic and staff
Best for: Adults with moderate or more complex hearing loss who want an in-person exam, a professional fitting and ongoing adjustments.
Skip it if: Your hearing loss is mild to moderate and price is your main concern, since an OTC hearing aid can cost a fraction of a clinic fitting.
AudioNova vs. competitors
| Company | Prices published | Free hearing test | Trial | Main brands | BBB | Next step |
|---|---|---|---|---|---|---|
| AudioNova | No, quote after exam | Yes | 45 days (per HearingTracker) | Phonak, Unitron (Sonova) | A+ (Dixon, IL clinic) | Visit site |
| HearingLife | Yes, $3,000 to $8,700 a pair | Yes, except some medical locations | 30 days (varies by state) | Oticon (Demant) | C- (Somerset, NJ) | Visit site |
| Amplifon | No, depends on your health plan | Through in-network providers | 60 days, no restocking fee | Many brands, including Phonak, Oticon, ReSound, Starkey | A+ (Minneapolis) | Read review |
Hearing aids companies we reviewed
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AudioNova This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. This review BestGuide rating: 4.2 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Adults with moderate or more complex hearing loss who want an in-person exam, a professional fitting and ongoing adjustments. -
Jabra Enhance This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.8 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Adults with mild to moderate hearing loss who are comfortable with a smartphone app and want audiologist help without clinic visits. -
Audicus This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.5 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Adults with perceived mild to moderate hearing loss who want hearing aids programmed to a hearing test and remote audiologist support without clinic prices. -
Ceretone Hearing Aids This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.6 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Adults with mild to moderate hearing loss who want the lowest-cost Ceretone option for TV and one-on-one conversation. -
HearingLife BestGuide rating: 4.5 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Adults who want a full in-person hearing evaluation, professional fitting and ongoing adjustments, and who value having a local clinic for repairs. -
Amplifon BestGuide rating: 4.1 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Members of a health plan with an Amplifon hearing benefit who want a professional exam, a fitting and a long trial window.
AudioNova pricing at a glance
What AudioNova lists, as checked October 20262
| Item | Price | Notes |
|---|---|---|
| Hearing exam and first visit | Free | No obligation to buy |
| Prescription hearing aids | Not published | Quote after your exam; HearingTracker reports about $998 to $7,740 a pair |
| Phonak Audéo Infinio Ultra Level 30 (financing example) | $2,930 financed | About $89 a month for 48 months at 19.90% APR through CareCredit, $0 down |
| Sennheiser All Day Clear (OTC) | $699.95 | Sold online, no prescription needed |
| Sennheiser ConC 400 earbuds (OTC) | $799.95 | Sold online, no prescription needed |
| Phonak Charger RIC Infinio | $250.00 | Replacement charger in the online shop |
| Rayovac batteries, 60 pack | $23.99 | Sizes 312 and 675 listed |
The financing page does not say whether the $2,930 example is one hearing aid or a pair. Ask for an itemized quote that separates devices from services.
AudioNova, step by step
Book a free appointment
Schedule online or by phone. Bring a photo ID, your insurance card, any current hearing aids and a list of sounds that give you trouble.
Hearing exam and results
A licensed hearing professional tests your hearing, goes over the results with you and reviews insurance and payment options. The first visit is free.
Try devices
AudioNova offers trial opportunities and, when available, an in-home trial of current technology. HearingTracker reports a 45-day trial after purchase.
Quote, financing and fitting
You get a quote based on technology level and style. If you buy, the clinic programs and fits the aids, and CareCredit financing is available on approved credit.
Follow-up care
Adjustments and cleanings follow in person or, for some visits, by telecare. HearingTracker reports these are covered during the warranty period.
AudioNova hearing aids cost
AudioNova does not list prescription hearing aid prices. Its cost page says pricing depends on technology level, features, style, size and whether you need one or two devices, and it asks you to book a free hearing test for a quote. The same page says the average cost over the life of a pair works out to about $5 a day.
What we could confirm:
- Financing example: AudioNova’s financing page advertises the Phonak Audéo Infinio Ultra Level 30 at about $89 a month, with $2,930 financed at 19.90% APR over 48 months and $0 down, private pay only. The page does not say whether that is one aid or a pair, and it shows two different end dates (8/31/26 and 12/31/26).
- Third-party range: HearingTracker reports AudioNova hearing aids from about $998 to $7,740 a pair, from OTC to prescription.
- OTC online: AudioNova’s shop lists the Sennheiser All Day Clear at $699.95 and the Sennheiser ConC 400 earbuds at $799.95.
Ask for an itemized quote that separates the devices from the service package, and ask what follow-up visits, batteries and repairs are included and for how long.
Ways to lower your cost
- Check insurance first. Original Medicare does not cover hearing aids or the exams to fit them, but some Medicare Advantage plans add a hearing benefit. AudioNova notes that some private plans give an allowance and that Medicaid coverage varies by state. Call your plan before your appointment.
- Match technology to your life. A lower technology tier is often enough if you spend most of your time in quiet settings.
- Compare quotes. Get at least one quote from an independent audiologist for the same device and service package.
- Consider OTC if your loss is mild to moderate. The FDA allows adults 18 and older with perceived mild to moderate hearing loss to buy OTC hearing aids without a prescription.
- Read financing terms. CareCredit is a credit product. At 19.90% APR, a balance you carry adds meaningful interest.
What you get: brands, warranty and aftercare
AudioNova is Sonova’s clinic brand in the US, so most devices you will be shown are Phonak and Unitron, plus Sennheiser OTC products. HearingTracker notes that AudioNova can order a different brand if your hearing calls for it, so ask if you have a preference.
HearingTracker reports these terms, which you should confirm in writing at your clinic:
- A 45-day trial period
- A 3-year warranty on premium products and 2 years on some lower-end products
- Loss and damage cover in the first year, with a $450 fee to replace a lost or damaged aid
- Three years of batteries for non-rechargeable models
- Cleanings and follow-up programming during the warranty, in person or in some cases by telecare
HearingTracker also notes some reports of a $50 charge for a hearing test at former Connect Hearing locations, while AudioNova says the first visit is free. Confirm when you book.
Key Takeaway: AudioNova Review
Yes, for personalized care. AudioNova is not a hearing aid manufacturer, but a massive network of clinics. They are excellent if you need complex testing and face-to-face adjustments.
The Downside? Price. Because it is in-clinic care, expect to pay $3,000 to $6,000+ per pair. If you have mild-to-moderate hearing loss, OTC options can save you thousands.
Our Rating: 4.2/5
AudioNova is a well-established hearing care provider offering in-person evaluations, prescription hearing aids, and long-term follow-up support. Unlike online retailers, AudioNova operates physical clinics, making it a go-to for adults searching for “AudioNova near me” or those who need a hands-on medical approach. If you have been reading AudioNova reviews to decide whether clinic-based care is worth the cost, this analysis covers everything you need to know.
This review explains how AudioNova works, the specific brands they sell (like Phonak and Unitron), and critically answers the top question: how do AudioNova hearing aids compare in price and quality to modern online alternatives?
How AudioNova Works
AudioNova functions as a clinical hearing care network, not a product manufacturer. The process is traditional and medical-focused:
- In-Person Assessment: Users schedule an appointment with a licensed provider for a full diagnostic test (Audiogram. A chart from a hearing test that shows the softest sounds you can hear at each pitch, used to program hearing aids. Compare hearing aids companies).
- Prescription and Selection: Based on the results, the clinician recommends a device from their partner brands.
- Real-Ear Measurement and Fitting: You receive a custom fitting to ensure the physical comfort of the device.
- Aftercare: The high price tag typically includes follow-up visits, cleaning, and adjustments.
AudioNova Brands and Technology
AudioNova is owned by the Sonova Group, the Swiss conglomerate behind some of the world’s most recognized hearing aid brands. This means their clinics focus exclusively on Sonova’s own portfolio rather than carrying devices from competing manufacturers.
You will typically find these top-tier brands at AudioNova:
- Phonak: Famous for the Virto and Lumity lines (excellent background noise handling).
- Unitron: Known for speech clarity.
These devices offer premium features like rechargeable batteries, advanced Bluetooth streaming, and tinnitus masking.
How to Pair AudioNova Hearing Aids
Since AudioNova sells Phonak and Unitron devices, the pairing process depends on the specific model you receive. The general steps for Bluetooth models are:
- Download the App: Install the specific app for your device (e.g., MyPhonak or Unitron Remote Plus). Do not look for an “AudioNova App” for device control.
- Activate Bluetooth: Go to settings on your iPhone or Android.
- Reboot: Open and close the battery door (or place in/out of charger) to put the aids in “Pairing Mode.”
- Connect: Select the device on your phone and confirm the connection.
Looking to save $3,000?
If you have mild to moderate hearing loss, you might not need a $5,000 clinic visit. Check out top-rated medical-grade OTC options that ship to your door.
AudioNova Hearing Aid Types: Rechargeable, Bluetooth, BTE and More
AudioNova does not manufacture its own devices. Its clinics carry hearing aids from Sonova Group brands, primarily Phonak and Unitron. The type of hearing aid you receive depends on which brand and model your audiologist recommends after a full hearing evaluation. The clinic can fit most standard hearing aid styles.
AudioNova Rechargeable Hearing Aids
AudioNova clinics carry rechargeable models from Phonak and Unitron, including the Phonak Infinio Sphere and Audeo lines. Rechargeable hearing aids eliminate disposable batteries and typically offer a full day of use on a single charge. During your fitting appointment, your audiologist will confirm which rechargeable model fits your degree of hearing loss.
AudioNova Behind-the-Ear (BTE) Hearing Aids
Behind-the-ear hearing aids, including receiver-in-canal (RIC (receiver in canal). A small behind-the-ear aid with the speaker placed in the ear canal on a thin wire, the style used by Audicus Omni and Ray. Compare hearing aids companies) styles, are among the most common types dispensed at AudioNova locations. They suit a wide range of hearing loss levels and offer more features than smaller styles. The Phonak Infinio and Unitron Vivante lines, both available at AudioNova, include BTE and RIC options.
AudioNova Bluetooth Hearing Aids
Most premium models carried at AudioNova support Bluetooth connectivity for streaming audio directly from smartphones, tablets, and televisions. Phonak’s direct Bluetooth technology enables streaming without an intermediate device, available across multiple Phonak lines dispensed at AudioNova clinics.
AudioNova In-Ear and Digital Hearing Aids
AudioNova also fits in-the-canal (ITC) and completely-in-canal (CIC) styles for patients who prefer a less visible option. All devices dispensed through AudioNova are digital, processing sound through microchips that can be programmed and adjusted remotely or in-clinic.
AudioNova Locations: Finding a Clinic Near You
AudioNova operates more than 400 clinics across the United States. Locations vary by state and are searchable by ZIP code or city at audionova.com/clinics. For those searching for AudioNova near me, the clinic finder returns the closest centers with contact information and hours.
AudioNova operates under several brand names depending on region:
Connect Hearing by AudioNova is the most widely recognized name, with clinics in most major metro areas. The Connect Hearing entity holds an A+ rating from the Better Business Bureau.
Elite Hearing Centers of America by AudioNova is a regional brand operating under the same network, primarily in select states.
Hear Michigan Centers by AudioNova serves patients in Michigan under the AudioNova network, providing the same clinical standards and Sonova brand portfolio available at all AudioNova locations.
Empire Hearing & Audiology by AudioNova operates in New York and surrounding areas, offering the same prescription hearing care under AudioNova’s clinical framework.
All locations operate under the same clinical standards and carry the same brand portfolio.
Frequently Asked Questions About AudioNova
Is AudioNova a legitimate company?
Yes. AudioNova is a legitimate national network of hearing clinics operating more than 400 locations across the United States. It is part of the Sonova Group, one of the largest hearing care companies in the world and the maker of Phonak and Unitron.
How much do AudioNova hearing aids cost?
AudioNova hearing aids range from around $998 per pair for over-the-counter options to $3,000 to $7,740 per pair for prescription in-clinic devices. Most in-clinic packages include ongoing adjustments and follow-up care.
Does AudioNova have locations near me?
AudioNova operates over 400 clinics in the U.S. under names including Connect Hearing, Elite Hearing Centers of America, Hear Michigan Centers, and Empire Hearing & Audiology by AudioNova. Use the clinic finder at audionova.com/clinics.
What hearing aid brands does AudioNova carry?
AudioNova clinics carry devices from Phonak and Unitron, both Sonova Group brands, as well as OTC options from Sennheiser. The network does not carry devices from competing manufacturers.
What is Connect Hearing by AudioNova?
Connect Hearing by AudioNova is the primary brand name used by most AudioNova clinics. It holds an A+ BBB rating and operates under the same clinical standards as the broader AudioNova network.
What is Elite Hearing Centers of America by AudioNova?
Elite Hearing Centers of America by AudioNova is a regional brand name used in select states within the AudioNova network. Clinics operate under the same standards and carry the same hearing aid portfolio.
What is Hear Michigan Centers by AudioNova?
Hear Michigan Centers by AudioNova serves patients in Michigan under the broader AudioNova network, offering the same clinical standards and Sonova brand portfolio available at all locations.
What is Empire Hearing & Audiology by AudioNova?
Empire Hearing & Audiology by AudioNova operates in New York and surrounding areas, providing prescription hearing care under AudioNova’s clinical framework with the same Sonova brand portfolio.
Does AudioNova offer rechargeable hearing aids?
Yes. AudioNova clinics carry rechargeable models from Phonak and Unitron. Your audiologist will recommend a rechargeable option based on your hearing loss level and lifestyle needs.
Does AudioNova offer Bluetooth hearing aids?
Yes. Most premium Phonak models available at AudioNova support Bluetooth streaming from smartphones and televisions.
Does AudioNova accept insurance?
Many AudioNova locations accept hearing benefits through major insurance plans and third-party financing. Coverage varies by plan. Confirm with your specific location before booking.
How does AudioNova compare to OTC hearing aids?
AudioNova offers prescription hearing aids fitted by licensed audiologists, which are more appropriate for moderate to severe hearing loss. OTC alternatives are better suited for mild hearing loss and cost significantly less.
Are AudioNova hearing aids well-reviewed?
AudioNova clinics generally receive positive AudioNova reviews for professional staff and service. Some reviews cite the high cost compared to Costco or online alternatives as the main drawback.
Who owns AudioNova?
AudioNova is owned by the Sonova Group, a Swiss hearing-care company. In the United States it is the rebrand of the Connect Hearing clinic network, with locations also operating as Hear Michigan Centers and Empire Hearing and Audiology by AudioNova.
What customers say about AudioNova
Recurring themes across the review sites and complaint records listed above, not individual quotes.
Common praise
- Patient, thorough staff who take time to explain test results
- Help with fit and insertion at follow-up visits
- Free hearing test with no pressure to buy on the first visit
- Access to current Phonak technology
Common complaints
- Prices are only revealed in person, and some buyers find them high
- Staff turnover at some clinics, leading to gaps in follow-up care
- Service quality that varies a lot from clinic to clinic
- Short-notice appointment changes
AudioNova legitimacy and licensing
Yes. AudioNova is the US clinic network of Sonova, a major global hearing care company, and it is consolidating several regional brands, including Connect Hearing, under the AudioNova name. BBB profiles are listed by location; the AudioNova clinic profile we checked in Dixon, Illinois, is BBB accredited with an A+ rating and no complaints in the last 3 years.
The common frustration is pricing that you only learn in person. See a doctor before buying any hearing aid if you have ear pain, drainage, sudden hearing loss, or hearing loss or ringing in only one ear.
AudioNova complaints and how to avoid problems
There is no single national review profile with many AudioNova reviews. Reviews are spread across individual clinic pages, and they are mostly positive about staff. The problems that come up are pricing you only learn in person, staff turnover at some clinics that leaves patients without follow-up care, and service that depends on who works at your location. The one Trustpilot review for audionova.com concerns an online order that the buyer says never arrived.
To protect yourself:
- Get the trial length, any return or restocking fee, and the warranty terms in writing before you pay.
- Ask whether the price is for one aid or a pair and what services are bundled.
- Ask for a copy of your hearing test results so you can compare quotes elsewhere or shop for OTC aids.
- If your clinic changes staff or closes, ask which nearby AudioNova clinic will honor your warranty and follow-up care.
Rules that protect hearing aid buyers
The FDA defines a prescription hearing aid as any hearing aid that is not OTC, and it must be programmed by a licensed professional. Trial and return terms for prescription aids differ by seller and by state, so ask the clinic what applies where you live and get it in writing.
For OTC aids, the FDA notes that makers are not required to offer warranties, so read the return and warranty terms before you buy. The FDA says to see a doctor first if you have had fluid, blood or pus from your ear in the past 6 months, a sudden change in hearing, worse hearing in one ear, or ringing in only one ear.
Alternatives to AudioNova
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OTC hearing aids
Better if you are 18 or older with perceived mild to moderate hearing loss and want to spend far less; the FDA lets you buy them without a prescription or exam.
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Better if you want a published price range before you book, and you prefer Oticon devices.
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Amplifon
Better if your Medicare Advantage or employer plan includes an Amplifon hearing benefit, which can lower your cost and comes with a 60-day trial.
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An independent audiologist
Better if you want a clinic that is not owned by a hearing aid maker and can fit brands from several companies.
Next steps
AudioNova reviews
Written by readers, read by our moderators, never edited by the company.
No reader reviews yet. If you have used AudioNova, yours will be the first.
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Sources (11)
Facts on this page come from company websites, government agencies and regulators, checked on the dates shown. Editorial standards
- AudioNova: How much do hearing aids cost? (accessed October 12, 2026)
- AudioNova: Hearing aid financing options (accessed October 12, 2026)
- AudioNova online shop (accessed October 12, 2026)
- AudioNova: Your first hearing test, what to expect (accessed October 12, 2026)
- AudioNova: Sonova International (accessed October 11, 2026)
- HearingTracker: AudioNova / Connect Hearing review (accessed October 12, 2026)
- FDA: OTC hearing aids, what you should know (accessed October 12, 2026)
- BBB: AudioNova, Dixon, IL (accessed October 12, 2026)
- Medicare.gov: Hearing aids coverage (accessed October 12, 2026)
- Trustpilot: AudioNova reviews (accessed October 12, 2026)
- AudioNova: Ocala, FL clinic page and reviews (accessed October 12, 2026)
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