On this page13 sections
- Ratings and complaints
- Lemonade vs. competitors
- Step by step
- Lemonade renters insurance legitimacy and licensing
- How much Lemonade renters insurance costs
- What Lemonade renters insurance covers
- How Lemonade renters claims work
- Complaints and how to avoid problems
- How to cancel Lemonade renters insurance
- Who should look elsewhere
- What customers say
- Alternatives
- FAQ
Lemonade renters insurance ranked 6th of 16 in J.D. Power's 2026 renters satisfaction ranking with 674 points, below the 682 average. It is legitimate coverage from Lemonade Insurance Company, owned by publicly traded Lemonade, Inc., and it's one of the fastest ways to get a policy: quotes take minutes, belongings are covered at replacement cost anywhere in the world, and simple claims can be paid in the app within minutes. The tradeoffs are no local agents, roommates aren't covered on your policy, jewelry is capped at $1,500 unless you add Extra Coverage, it isn't sold in Alabama, Idaho or Minnesota, and the BBB rates Lemonade Insurance Company B- with 618 complaints across its products in three years.
Your options
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Lemonade This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. This review Renters who want a cheap policy set up in minutes and are comfortable handling claims in an app.
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Assurant Alternative Apartment renters whose community offers Assurant and who want quick, no-credit-check coverage or a cheap policy that meets a lease requirement.
- Price
- From $5 a month; about $16 a month on average across the US as of 2026, per Lemonade1
- Availability
- 47 states plus D.C.; not Alabama, Idaho or Minnesota, as listed October 20262
- Core coverage
- Personal property (replacement cost, anywhere in the world), loss of use, personal liability and medical payments to guests2
- Notable limits
- Jewelry $1,500 total; theft from self-storage $1,000 (10% of property coverage in NY, CA and CT); roommates need their own policy2
- Not covered
- Flood, earthquake (add-on in California and Arkansas), bed bugs, lost or accidentally broken items, utility outages2
- Extra Coverage
- Optional add-on for jewelry, fine art, cameras, bikes and instruments: $0 deductible and accidental loss or damage worldwide1
- J.D. Power 2026
- 674 out of 1,000, 6th of 16 ranked renters insurers; segment average 68211
- Cancellation
- Cancel anytime in the app or online with no fee and a prorated refund1
Pros
- Starts at $5 a month with a published average of about $16
- Belongings covered at replacement cost, anywhere in the world
- Fast app claims and sign-up
- Cancel anytime with a prorated refund and no fee
- Extra Coverage has a $0 deductible and covers accidental damage
Cons
- No local agents; support is app and chat first
- Not sold in Alabama, Idaho or Minnesota
- Jewelry capped at $1,500 without Extra Coverage
- Roommates aren't covered on your policy
- B- BBB rating for Lemonade Insurance Company
Best for: Renters who want a cheap policy set up in minutes and are comfortable handling claims in an app.
Skip it if: You want a local agent, need flood coverage or live in Alabama, Idaho or Minnesota.
Lemonade vs. competitors
| Company | Advertised price | J.D. Power 2026 renters score | How you buy | Next step |
|---|---|---|---|---|
| Lemonade | From $5 a month; about $16 a month average | 674 (6th) | App and online only | Visit site |
| State Farm | About $13 a month for $34,000 of coverage (NAIC survey figure) | 702 (1st) | Agents, online, phone | Visit site |
| Allstate | From $5 a month | 667 (tied 8th) | Online, phone, local agents | Visit site |
| Liberty Mutual | As low as $5 a month | 656 (12th) | Online, phone, agents | Visit site |
Renters insurance we reviewed
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Lemonade This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. This review BestGuide rating: 4.0 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Renters who want a cheap policy set up in minutes and are comfortable handling claims in an app. -
USAA BestGuide rating: 4.6 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Service members, veterans and their families who want insurance and fee-free banking from one company built around military life. -
State Farm BestGuide rating: 4.6 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. -
Allstate BestGuide rating: 4.6 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Drivers and homeowners who want a local agent, plan to bundle several policies and are willing to pay more for that service. -
GEICO BestGuide rating: 4.6 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Good drivers, drivers with poor credit, and military or federal employees who are comfortable buying and managing a policy online. -
Assurant BestGuide rating: 3.9 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Apartment renters whose community offers Assurant and who want quick, no-credit-check coverage or a cheap policy that meets a lease requirement. -
Liberty Mutual BestGuide rating: 4.2 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Drivers who want many coverage options and discounts from a large national insurer, and who will compare quotes at each renewal. -
Progressive BestGuide rating: 4.5 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Drivers with a DUI or other mark on their record, and shoppers who want to compare several prices online or buy through an independent agent.
Lemonade, step by step
Get a quote
Answer a few questions online or in the app. Lemonade says it can activate a policy in as little as 90 seconds.
Set your coverage
Choose your personal property limit, liability limit and deductible, and add a spouse or partner by name. Add Extra Coverage for jewelry over $1,500 or other valuables.
Add your landlord
List your landlord or property manager as an interested party so they get proof of coverage.
File claims in the app
Tap Claim in the app and answer questions. Simple claims are handled instantly; theft claims need a police report number.
Move or cancel
Update your address in the app when you move. Cancel anytime for a prorated refund; Lemonade will send your old insurer a cancellation notice if you switch to it.
Lemonade renters insurance legitimacy and licensing
Yes. Lemonade renters policies are issued by Lemonade Insurance Company, a licensed insurer owned by Lemonade, Inc. (NYSE: LMND), which had more than 3.3 million customers across its products at mid-2026. Lemonade says it holds an A (Exceptional) Demotech rating and is reinsured by Swiss Re, Munich Re and Hannover Re, among others.
Customer satisfaction is middle of the pack: Lemonade scored 674 in J.D. Power’s 2026 renters ranking, 6th of 16 and below the 682 average. The BBB rates Lemonade Insurance Company B- with 618 complaints in three years across all its products, and Trustpilot shows 4.2 out of 5 with 17% one-star reviews.
How much Lemonade renters insurance costs
Lemonade advertises renters insurance from $5 a month and says its average across the US is about $16 a month as of 2026. Your price depends on where you live, your property and liability limits, your deductible, your claims history and, where state law allows, your credit. Protective devices such as deadbolts and smoke or burglar alarms earn a discount, as does bundling with Lemonade car, pet, home or life coverage. In some states, paying annually lowers the price.
Lemonade’s FAQ notes its quote won’t always be the cheapest, so compare it with your car insurer’s bundle price.
What Lemonade renters insurance covers
A standard policy covers your belongings against named perils such as fire, smoke, theft, vandalism, windstorm and certain water damage, at Replacement cost. A claim payout based on the cost of a new item, without subtracting depreciation. Compare renters insurance: Lemonade pays what it costs to buy the same item new today. It also includes loss of use for temporary housing if your place becomes unlivable, personal liability with legal defense, and medical payments to injured guests, usually under $5,000.
Your stuff is covered anywhere in the world, so a laptop stolen at a coffee shop counts, minus your deductible. Dog bites are generally covered unless your dog has a bite history or is on the policy’s high-risk breed list. Not covered: flood, earthquake (except an add-on in California and Arkansas), bed bugs, items you lose or drop, utility outages, a stolen pet and your roommates’ belongings.
How Lemonade renters claims work
You file in the app by tapping Claim and answering questions. Lemonade says straightforward claims are handled instantly, often in minutes; larger or unclear claims get a full review. For theft, you’ll need a police report with the officer’s name, department and report number. Keep receipts or notes on where and when you bought expensive items, since Lemonade values items at the current lowest price for the same model new.
What customers say about Lemonade
Recurring themes across the review sites and complaint records listed above, not individual quotes.
Common praise
- Fast, simple app-based claims, often paid within hours or a day
- Easy sign-up
- Friendly support agents
Common complaints
- Hard to reach a person with policy or coverage questions
- Inconsistent or slow claim reviews in some cases
- Billing and account update problems
Complaints and how to avoid problems
On Trustpilot, most reviewers praise fast claims, while negative reviews describe trouble reaching a person, slow or inconsistent claim decisions and billing issues. The BBB complaint count covers all Lemonade products, not just renters.
- Pick a personal property limit that covers everything you own, including a partner’s things if you add them.
- Add Extra Coverage for jewelry worth more than $1,500 in total, or for expensive bikes and cameras.
- Ask roommates to buy their own policy.
- Photograph your belongings and keep receipts in one place.
- Check your state insurance department’s complaint data through the NAIC Consumer Insurance Search.
How to cancel Lemonade renters insurance
Cancel anytime in the Lemonade app or on its website. There’s no cancellation fee, and you get a prorated refund for days you’ve already paid for. If your lease requires renters insurance, start your new policy before canceling and send your landlord proof of coverage.
Who should look elsewhere
If you live in Alabama, Idaho or Minnesota, Lemonade doesn’t sell renters insurance there. If you want an agent you can call or visit, State Farm, Allstate or Liberty Mutual sell through agents. If you’re in the military or a veteran, check USAA first. If you already have car insurance, get a bundled renters quote from your car insurer to compare.
Alternatives to Lemonade
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Your car insurer's renters policy
If you already insure a car, a bundled renters policy from the same company can cut both premiums.
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Ranked first in J.D. Power's 2026 renters study and has local agents if you'd rather talk to a person.
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The top choice if you're eligible through military service, since its renters policy may include flood and earthquake, depending on location.
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Your landlord's required plan
Some properties offer a renters plan at signing; compare its liability and property limits with a Lemonade quote before choosing.
Next steps
Lemonade reviews
Written by readers, read by our moderators, never edited by the company.
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Frequently asked questions
Is Lemonade renters insurance legitimate and safe to use?
Yes. It's issued by Lemonade Insurance Company, a licensed insurer owned by NYSE-listed Lemonade, Inc. Lemonade says it holds an A (Exceptional) rating from Demotech.
How much is Lemonade renters insurance?
Policies start at $5 a month, and Lemonade says the US average is about $16 a month as of 2026. Your price depends on location, limits and deductible.
What does Lemonade renters insurance cover?
Your belongings against named perils like fire, theft and water damage, loss of use, personal liability and guest medical payments. Belongings are covered anywhere in the world.
What states is Lemonade renters insurance available in?
47 states plus D.C., as listed October 2026. It isn't sold in Alabama, Idaho or Minnesota.
Does Lemonade renters insurance cover theft outside my home?
Yes. A laptop stolen from a coffee shop or luggage stolen while traveling is covered up to your property limit, minus your deductible. You'll need a police report.
Does Lemonade cover my roommate?
No. Only you and relatives in your household are covered. Roommates need their own policy.
Does Lemonade renters insurance cover water damage?
It covers certain sudden water damage, such as a burst pipe ruining your electronics. Flood from outside water isn't covered.
How do I cancel Lemonade renters insurance?
Cancel in the app or online anytime. There's no fee and you get a prorated refund.
Is Lemonade renters insurance accepted by landlords?
Generally yes. You can add your landlord as an interested party so they receive proof of coverage. Check your lease for the liability limit it requires.
How does Lemonade rank for customer satisfaction?
It scored 674 out of 1,000 in J.D. Power's 2026 renters ranking, 6th of 16 and below the 682 average. State Farm ranked first with 702.
Sources (11)
Facts on this page come from company websites, government agencies and regulators, checked on the dates shown. Editorial standards
- Lemonade: Renters insurance (price, coverage, cancellation, exclusions) (accessed October 13, 2026)
- Lemonade: FAQ (renters availability, coverage, Extra Coverage, Demotech rating) (accessed October 13, 2026)
- BBB: Lemonade Insurance Company business profile (accessed October 13, 2026)
- Trustpilot: Lemonade reviews (accessed October 13, 2026)
- Apple App Store: Lemonade Insurance (accessed October 13, 2026)
- SEC EDGAR: Lemonade, Inc. Form 10-Q for the quarter ended June 30, 2026 (accessed October 13, 2026)
- Lemonade: Giveback (accessed October 13, 2026)
- Liberty Mutual: Renters insurance (accessed October 13, 2026)
- NAIC: Consumer Insurance Search (accessed October 13, 2026)
- USAA: Renters insurance (accessed October 13, 2026)
- Business Wire: J.D. Power 2026 U.S. Home Insurance Study, homeowners and renters rankings (Sept 15, 2026) (accessed October 13, 2026)
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