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ResMed's AirSense 11 is the machine most U.S. sellers stock, and it was not part of the Philips or React Health actions. It is a legitimate, publicly traded maker of sleep apnea machines and masks (NYSE: RMD), based in San Diego, with $5.7 billion in revenue in fiscal 2026. The tradeoffs: machines cost about $1,000 or more without insurance, ResMed's own shop takes no insurance and only accepts unopened returns within 30 days, and seven popular mask models were in a 2023 Class I FDA correction over magnets that can affect implants. Talk to your sleep doctor about which machine and mask fit your prescription.
- Company
- Resmed Inc., San Diego; listed on the NYSE and ASX as RMD; Chairman and CEO Mick Farrell6
- Size
- Fiscal 2026 revenue of $5.7 billion, up 10%, for the year ended June 30, 20266
- AirSense 11 price direct
- $1,054 with HumidAir and standard tubing, $1,096 with heated ClimateLineAir tubing, at the Resmed Shop, as listed October 20261
- AirMini price direct
- $919 for the machine; $1,084 to $1,134 with a mask pack1
- Insurance
- The Resmed Shop (run by Expedite LLC) is cash only; no insurance, Medicare or Medicaid billing, and orders aren't eligible for reimbursement2
- Warranty
- 2 years on CPAP machines and humidifiers; 90 days on mask systems and tubing; not transferable; ozone damage excluded4
- Returns direct
- 30 days, unopened and unused; 30-day exchange (no refund) on full mask systems3
- FDA recall
- Class I correction initiated November 20, 2023 for seven mask models with magnets; 20.4 million masks in the U.S.; six injuries reported5
Pros
- AirSense 11 is the most widely stocked auto CPAP in the U.S.
- Large, profitable public company with a long track record
- 2-year machine warranty and cellular data sharing with your care team
- AirMini is one of the smallest travel CPAPs
Cons
- About $1,000 or more for a machine without insurance
- Its own shop takes no insurance and accepts only unopened returns
- 2023 Class I correction on seven mask models with magnets
- Reviewers report slow support and warranty disputes
Best for: People with a sleep apnea prescription who want the most widely supported CPAP machine and mask range.
Skip it if: You have a magnetic-sensitive implant and wanted a magnet-clip mask, or you need the lowest cash price and can accept a smaller brand.
ResMed vs. competitors
| Company | Main auto CPAP | Cash price | Regulatory status |
|---|---|---|---|
| ResMed | AirSense 11 AutoSet | $1,004 to $1,054 | Not part of the Philips or React Health actions; 2023 Class I mask magnet correction |
| React Health (3B Medical) | Luna G3 Class I recall (August 2026); G3 X | $873 | FDA warning letters May 2026; Class I Luna G3 firmware recall |
| Philips Respironics | No new U.S. CPAP sales under a 2024 consent decree; DreamStation 2 | No new U.S. sales | April 2024 consent decree in force |
ResMed pricing at a glance
ResMed machine prices, as listed October 20261
| Machine | Resmed Shop | Other cash sellers |
|---|---|---|
| AirSense 11 AutoSet with standard tubing | $1,054 | $989 at Aeroflow Sleep; $1,004 at cpap.com, The CPAP Shop and Lofta |
| AirSense 11 AutoSet with ClimateLineAir heated tubing | $1,096 | $1,044 at Lofta (ClimateLine version) |
| AirSense 10 AutoSet with ClimateLineAir tubing | $1,008 | $945 to $960 at Aeroflow Sleep and cpap.com |
| AirMini AutoSet travel CPAP | $919 | $919 at Lofta |
| AirMini with mask pack | $1,084 to $1,134 | Not compared |
All machines need a prescription. Prices change often. With insurance or Medicare, an in-network supplier usually costs you less than any cash price: Medicare Part B covers CPAP machines and supplies after the deductible, with 20% coinsurance, through an enrolled supplier. The Resmed Shop accepts HSA and FSA cards.
ResMed, step by step
Get diagnosed
A doctor orders a home or lab sleep study and, if you have sleep apnea, writes a prescription with your pressure settings.
Choose how to buy
Use an in-network supplier to bill insurance or Medicare, or pay cash at the Resmed Shop or another online seller.
Send your prescription
The Resmed Shop needs a valid prescription before it ships machines, masks and some supplies.
Set up and track therapy
AirSense 11 connects to ResMed's myAir app, which sends your nightly data to your phone or computer.
Replace supplies and use the warranty
Masks and tubing carry 90 days of warranty; machines carry 2 years. Contact whoever sold you the device for a claim.
ResMed legitimacy and licensing
Yes. Resmed Inc. is a San Diego medical device company listed on the New York and Australian stock exchanges. For the year ended June 30, 2026 it reported $5.7 billion in revenue, up 10%. Its AirSense, AirCurve and AirMini machines are sold through sleep clinics, home medical equipment suppliers, online sellers and its own Resmed Shop.
Two records are worth knowing. In January 2020 ResMed agreed to pay $37.5 million to resolve U.S. allegations that it gave suppliers, sleep labs and others free or below-cost equipment and services to win business. The claims were allegations only, with no finding of liability, and ResMed entered a corporate integrity agreement with HHS OIG. And in fiscal 2026 it booked $42 million in costs for a field safety notification on its Astral ventilators, a separate product line from CPAP.
How much a ResMed CPAP costs
Without insurance, the AirSense 11 AutoSet costs $1,054 at ResMed’s own shop with standard tubing, or $1,096 with heated tubing. Other cash sellers we checked in October 2026 listed it at $989 to $1,004. The AirMini travel machine is $919, and the older AirSense 10 is $1,008 at the Resmed Shop. A mask is extra unless you buy a bundle.
If you have insurance or Medicare, go through a covered supplier. The Resmed Shop is run by Expedite LLC, a ResMed company, and accepts no insurance, Medicare or Medicaid; it says its orders are not eligible for reimbursement. It does accept HSA and FSA cards.
ResMed recalls and FDA actions
On November 20, 2023, ResMed started a correction for masks with magnetic clips: AirFit N10, F20, N20, F30 and F30i, and AirTouch F20 and N20, sold from January 2020. The FDA classed it as Class I, its most serious level, and listed 20,414,357 masks in the U.S. and six injuries, no deaths. The masks were not removed from sale; labels were updated. The FDA says to keep the magnets at least 6 inches from implants or devices that magnets can affect, such as some pacemakers, and to ask your doctor if you have one.
ResMed machines were not part of the Philips Respironics foam recall or the 2026 React Health warning letters.
What customers say about ResMed
Recurring themes across the review sites and complaint records listed above, not individual quotes.
Common praise
- Quiet, reliable machines with built-in humidifiers
- AirMini is small enough for travel
- myAir app makes nightly data easy to read
- Fast dispatch on direct orders
Common complaints
- Hard to reach customer support, and supplier and manufacturer pointing at each other
- Machines failing after the 2-year warranty
- Warranty denials over water damage or devices bought in another country
- App data delays or errors
- High cash prices
ResMed warranty and return policy
ResMed’s U.S. limited warranty, updated March 11, 2025, covers CPAP machines and humidifiers for 2 years, mask systems, tubes and water tubs for 90 days, and memory foam cushions for 7 days. It covers only the original buyer and excludes damage from misuse, unauthorized repairs, smoke, insects, and ozone or activated oxygen cleaners.
From the Resmed Shop, you can return items unopened and unused within 30 days of delivery for a refund. Full mask systems can be exchanged within 30 days, but not refunded. For warranty claims on a shop order, contact the shop’s customer service, which inspects the device and replaces it if covered. If you got your machine from a supplier, start the claim with them.
ResMed complaints
The Trustpilot profile tied to resmed.com belongs to ResMed’s German business but collects reviews from several countries; it scores 2.5 out of 5 from 267 reviews. Common complaints are slow or hard-to-reach support, machines that fail after the warranty ends, warranty disputes over water damage or devices bought abroad, and app data problems. Praise centers on how well the machines work. Product reviews from sellers are far higher: cpap.com’s AirSense 11 listing averages 4.5 out of 5 from 901 reviews.
To avoid trouble, keep your receipt and serial number, use distilled water, don’t use ozone cleaners, and ask your supplier who handles warranty repairs before you buy.
Who should skip buying direct from ResMed
Skip the Resmed Shop if insurance or Medicare covers CPAP, if you want a trial period on a machine you’ve opened, or if you want the lowest cash price. Talk to your doctor before choosing any magnetic-clip mask if you or someone who sleeps near you has an implant or medical device that magnets can affect.
Alternatives to ResMed
- An in-network supplier or Medicare supplier Usually the cheapest route if insurance or Medicare covers CPAP, since the Resmed Shop can't bill either.
- cpap.com Sells the AirSense 11 for $1,004 with a 60-night machine return, longer than ResMed's 30-day unopened policy. Read review
- Aeroflow Sleep Bills insurance and Medicare and listed the AirSense 11 at $989 cash. Read review
- Transcend Transcend, made by Somnetics International in Fridley, Minnesota, sells the Micro and Micro 510, travel auto CPAPs under half a pound, direct for $769 and $829 with a prescription. Read review
ResMed reviews
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Frequently asked questions
Is ResMed a good CPAP brand?
ResMed is the most widely stocked CPAP brand in the U.S., and its machines were not part of the Philips or React Health actions. Your sleep doctor can tell you whether its machines and masks suit your prescription.
How much is a ResMed AirSense 11?
$1,054 at ResMed's own shop with standard tubing, or $1,096 with heated tubing, as listed October 2026. Other cash sellers listed it at $989 to $1,004.
Can I buy a ResMed CPAP directly from ResMed?
Yes. The Resmed Shop, run by Expedite LLC, sells machines, masks and supplies for cash. You still need a valid prescription for machines and masks.
Does the Resmed Shop take insurance or Medicare?
No. It doesn't bill insurance, Medicare or Medicaid, and says its orders aren't eligible for reimbursement. It does accept HSA and FSA cards.
What is the ResMed warranty?
Two years on CPAP machines and humidifiers and 90 days on masks, tubing and water tubs, for the original buyer only. Ozone cleaner damage isn't covered.
Were ResMed CPAP machines recalled?
Not the AirSense machines. In 2023 ResMed issued a Class I correction for seven mask models with magnets, which updated labels to warn people with certain implants.
What is the ResMed return policy?
The Resmed Shop accepts unopened, unused items within 30 days of delivery for a refund. Full mask systems can be exchanged within 30 days but not refunded.
Is the AirSense 10 still sold?
Yes. The Resmed Shop listed the AirSense 10 AutoSet with heated tubing at $1,008 in October 2026.
Does ResMed have an app?
Yes. AirSense 11 connects to myAir, which sends your nightly therapy data to your phone or computer and offers setup help.
Did ResMed pay a settlement?
In January 2020 ResMed agreed to pay $37.5 million to resolve federal False Claims Act allegations about kickbacks to suppliers and sleep labs. The claims were allegations only, with no finding of liability.
Sources (9)
Facts on this page come from company websites, government agencies and regulators, checked on the dates shown. Editorial standards
- Resmed Shop: CPAP devices and AirSense 11 product pages (accessed October 13, 2026)
- Resmed Shop: Insurance FAQs (accessed October 13, 2026)
- Resmed Shop: Return policy (accessed October 13, 2026)
- Resmed: Warranty information (accessed October 13, 2026)
- FDA: ResMed recalls CPAP masks with magnets (accessed October 13, 2026)
- SEC: Resmed Inc. fourth quarter fiscal 2026 results (Form 8-K, Exhibit 99.1) (accessed October 13, 2026)
- HHS Office of Inspector General: ResMed Corp. to pay the United States $37.5 million (accessed October 13, 2026)
- Medicare.gov: CPAP devices, accessories and therapy coverage (accessed October 12, 2026)
- Trustpilot: ResMed reviews (accessed October 13, 2026)
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