Skip to content
Some companies pay us when you click their button. Paying partners are labeled and can be listed first. Some companies pay us. Partners are labeled. Advertiser disclosure
Reviews A to Z For Brands

Verizon Connect Review: Pricing, Legitimacy, and Who It’s Best For

Verizon Connect is Verizon's GPS fleet tracking business. It doesn't publish prices, needs at least 5 tracking units, and is retiring its Work field service app at the end of 2026.

By Krystine Carneiro, Contributor. See their work.Published November 14, 2025Updated October 16, 2026This page was compiled from primary sources: company disclosures and terms, the BBB and regulators. Our ratings method is described on the methodology page.
Verizon Connect Pricing, Legitimacy, and Who It’s Best For BestGuide rating
4.4/5 BestGuide rating: 4.4 out of 5. Set by our editors from reputation, services, transparency, customer satisfaction and scale. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner.

Best for: Fleets of 5 to several hundred vehicles that want GPS, dash cams and compliance from one large vendor and are comfortable negotiating a contract.

Visit site
Compare fleet and vehicle tracking companies
On this page15 sections
  1. Ratings and complaints
  2. Verizon Connect vs. competitors
  3. Step by step
  4. Verizon Connect legitimacy and licensing
  5. Verizon Connect pricing
  6. What you get
  7. Verizon Connect Work is being retired
  8. How Verizon Connect Works
  9. Verizon Connect BestGuide Rating
  10. Verizon Connect complaints and reviews
  11. How to avoid contract problems
  12. Who should look elsewhere
  13. What customers say
  14. Alternatives
  15. FAQ
Our verdict

Verizon Connect suits fleets of 5 or more vehicles that want one large vendor and will sign a contract. It is a legitimate, Verizon-owned fleet platform with an A+ BBB rating, a wide product range (Reveal GPS tracking, AI dash cams, asset trackers, ELD compliance and factory-installed telematics) and a long customer list. The downsides show up in reviews: no published pricing, contracts that are hard to leave, and uneven support, with Trustpilot reviews split between 5 stars and 1 star. If you use Verizon Connect Work for scheduling and invoicing, plan your move now, because that product is being retired.

Your options

  • Verizon Connect This review Fleets of 5 to several hundred vehicles that want GPS, dash cams and compliance from one large vendor and are comfortable negotiating a contract.
    Visit site
  • Motive Alternative Trucking and mixed fleets that need a registered ELD, AI dash cams and fuel tax reporting in one well rated app and are comfortable signing a multi-year contract.
    Visit site
Company
Verizon Connect Inc., part of Verizon; launched in 2018 by combining Verizon's telematics unit with Telogis (about $900 million) and Fleetmatics (about $2.4 billion), both bought in 201611
Price
Not published; the plans and pricing button opens a quote request1
Minimum order
At least 5 tracking units, any mix of vehicle and asset trackers2
Products
Reveal fleet tracking software, road, driver and dual-facing AI dash cams, asset trackers, DOT and ELD compliance, EV monitoring, OEM factory telematics with no hardware install, API1
Product retirement
Verizon Connect Work (field service scheduling, dispatch, invoicing) active service ends December 31, 2026; data read-only until March 31, 2027. Reveal is not affected3
BBB
A+, BBB accredited, 179 complaints in the last 3 years4
Trustpilot
3.4 out of 5 from 911 reviews; 57% five star, 33% one star5
Driver apps
Spotlight 4.7 out of 5 (6,358 ratings); Reveal ELD Logbook 1.6 (447); Reveal Driver 2.3 (23) on the App Store6

Verizon Connect ratings and complaint records

  • BBB A+ Verizon Connect, Rolling Meadows, IL; BBB accredited, 179 complaints in 3 years, 30 customer reviews View source
  • Trustpilot 3.4 out of 5 911 reviews, 57% five star and 33% one star View source
  • App Store 4.7 out of 5 Spotlight by Verizon Connect, 6,358 ratings View source
  • App Store 1.6 out of 5 Reveal ELD Logbook driver app, 447 ratings View source

Pros

  • Owned by Verizon, with a long record in fleet tracking through Fleetmatics and Telogis
  • Broad lineup: GPS, AI dash cams, asset tracking, ELD and EV monitoring
  • Factory telematics option for compatible vehicles with no hardware install
  • A+ BBB rating, accredited
  • Manager app Spotlight rated 4.7 out of 5 on the App Store

Cons

  • No published pricing; you have to go through sales
  • Requires at least 5 tracking units
  • Reviews often cite hard-to-exit contracts and early termination fees
  • Driver ELD app rated 1.6 out of 5 on the App Store
  • Verizon Connect Work is being retired, forcing field service users to switch

Best for: Fleets of 5 to several hundred vehicles that want GPS, dash cams and compliance from one large vendor and are comfortable negotiating a contract.

Skip it if: You run fewer than 5 vehicles, want published month-to-month pricing, or need field service scheduling and invoicing in the same product.

Verizon Connect vs. competitors

Verizon Connect compared with competitors
CompanyPublished GPS priceContractMinimumTrial or guaranteeNext step
Verizon Connect Not published, quote onlySet in your service order5 unitsNot published Visit site
Linxup $25 per vehicle a monthNone, 2 or 3 yearsNot publishedLifetime hardware guarantee Read review
OneStep GPS $13.95 per vehicle a monthNoneNot published100-day money-back guarantee Read review
Samsara Not published, quote onlyNot publishedNot publishedNot published Visit site
Motive Not published, quote onlyNot publishedNot publishedNot published Visit site

Fleet and vehicle tracking companies we reviewed

  1. Verizon Connect This review BestGuide rating: 4.4 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Fleets of 5 to several hundred vehicles that want GPS, dash cams and compliance from one large vendor and are comfortable negotiating a contract.
    Visit site
  2. Motive BestGuide rating: 4.6 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Trucking and mixed fleets that need a registered ELD, AI dash cams and fuel tax reporting in one well rated app and are comfortable signing a multi-year contract.
    Visit site Read review
  3. Samsara BestGuide rating: 4.6 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Midsize and large fleets that want tracking, AI dash cams, compliance, maintenance and equipment data on one platform with many integrations.
    Visit site Read review
  4. Azuga BestGuide rating: 4.5 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Small and midsize service fleets that want posted pricing and a built-in way to reward safe drivers.
    Visit site Read review
  5. GPS Insight BestGuide rating: 4.5 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Small and midsize fleets in construction, utilities, government or field service that want tracking, cameras, ELD and dispatch from one vendor with hands-on onboarding.
    Read review
  6. Spireon BestGuide rating: 4.1 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Car dealers, buy-here-pay-here lenders and trailer fleets that want an established tracking platform with a national installer network.
    Visit site Read review
  7. OneStep GPS This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.5 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Small and mid-size fleets that want simple, low-cost GPS tracking with no contract and a long trial period.
    Read review
  8. Linxup This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.6 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Small service and contractor fleets that want simple plug-in GPS tracking and dash cams with prices posted up front.
    Read review
See all fleet and vehicle tracking companies, ranked

Verizon Connect, step by step

  1. Request a quote or demo

    Pricing is only given through sales. You enter fleet size and needs, and you need at least 5 vehicle or asset trackers.

  2. Choose modules and term

    Pick GPS tracking, dash cams, asset trackers, ELD and other add-ons. The quote sets the monthly fee per unit and the contract length.

  3. Installation

    Trackers and dash cams are professionally installed, or compatible newer vehicles can connect through factory telematics with no hardware. An onboarding contact handles scheduling and training.

  4. Daily use

    Managers use the Reveal web dashboard and Spotlight app; drivers use the Reveal driver and ELD apps.

  5. Renewal or exit

    Read your service order for the term, renewal and early termination terms before signing, and set a reminder well before the end date.

Verizon Connect legitimacy and licensing

Yes. Verizon Connect is Verizon’s fleet management business, built from Verizon’s Telematics. Technology that sends vehicle location, speed and engine data from the vehicle to software over a cellular network. Compare fleet and vehicle tracking companies unit and its Fleetmatics and Telogis purchases. BBB lists it in Rolling Meadows, Illinois as an accredited business with an A+ rating and 179 complaints in the last three years. It runs public apps for managers and drivers and has a large customer base across trades, delivery, utilities and government fleets.

Legitimate does not mean easy to leave. The most common complaint themes on Trustpilot and the BBB are contract terms, billing and support response times. Treat the contract as the most important part of the purchase.

Verizon Connect pricing

Verizon Connect does not publish prices. Every “see plans and pricing” button on its site opens a quote form that asks for your fleet size, and the form says Verizon Connect requires a minimum of 5 tracking units, which can be any mix of vehicle and asset trackers.

Your price depends on the number of units, which modules you add (dash cams, asset trackers, ELD. Electronic logging device, the system that records a commercial driver's hours of service. Compare fleet and vehicle tracking companies, routing), hardware and installation, and the contract term. Ask for the monthly fee per vehicle and per camera, any hardware or install charges, the term length, what happens at renewal, and the early termination fee, all in writing. Competitors that publish prices give you a benchmark: Linxup lists GPS tracking at $25 per vehicle a month and OneStep GPS at $13.95.

Checked the fees?Visit siteCompare all

What you get

The core product is Reveal, a web dashboard and app that shows vehicles on a live map, trip history, driver behavior, fuel use and maintenance alerts. Add-ons include road-facing, driver-facing and dual-facing AI dash cams, asset trackers for trailers and equipment, DOT compliance tools with an ELD and digital vehicle inspections, EV charging and battery monitoring, and data integrations through an API.

For some newer vehicles, Verizon Connect can activate tracking through the carmaker’s built-in telematics, which skips installation. Otherwise trackers and cameras are professionally installed, and Verizon Connect assigns an onboarding contact.

Verizon Connect Work is being retired

Verizon Connect Work, the field service app formerly called Fleetmatics Work that handles scheduling, dispatch, quotes and invoicing, is being shut down. Verizon Connect’s help center says active service ends December 31, 2026, and the data stays available read-only until March 31, 2027, after which unexported data is deleted. Verizon Connect points Work customers to partners such as Service Fusion and GoCanvas. Reveal fleet tracking, including Reveal Field, is not being retired.

If you use Work, export customers, jobs and invoices well before the deadline and test your new field service tool alongside it.

Key Takeaway: Verizon Connect (Expert Score: 4.3/5.0)

Verizon Connect is a GPS fleet management platform backed by Verizon, offering tracking, compliance, dash cams, and routing tools for businesses of many sizes. It is a solid choice for companies that want the backing of a large, established telecom parent company. The trade off is that, like most providers in this space, pricing is not published and multi year contracts are common, so it pays to compare terms carefully before signing.

Verizon Connect has been a major name in fleet management software for years, formed when Verizon combined several telematics companies into a single platform. Here is how it works, what it costs, and who it makes the most sense for.

How Verizon Connect Works

Verizon Connect provides GPS hardware and a software dashboard, called Reveal, that gives fleet managers near real time visibility into vehicle location, driver behavior, fuel use, and maintenance needs. The platform also automates DOT compliance tasks like hours of service and electronic logging device requirements, and it offers add on modules for dash cams, asset tracking, and electric vehicle monitoring. Businesses typically start with a demo, choose the modules they need, and get set up with hardware installation.

Verizon Connect BestGuide Rating

We rate Verizon Connect 4.3 out of 5. It scores well on reputation and service breadth thanks to its Verizon backing and wide feature set, with transparency being its weakest area since pricing and contract terms require a direct sales conversation.

What customers say about Verizon Connect

Recurring themes across the review sites and complaint records listed above, not individual quotes.

Common praise

  • Dedicated account managers who know the customer's setup
  • Knowledgeable support staff when you reach the right person
  • Fast fixes once an issue is escalated
  • Useful trip replay, geofences and speed reports

Common complaints

  • GPS locations that lag or drop out
  • Dash cams that miss events or stop working
  • Slow replies from support and billing
  • Costly, hard-to-exit contracts with steep early termination fees
  • Battery-powered trackers that fail and are hard to replace

Verizon Connect complaints and reviews

Trustpilot shows a split picture: 3.4 out of 5 from 911 reviews, with 57% five star and 33% one star. Happy customers often credit a specific account manager or support rep. Unhappy ones describe GPS locations that lag, dash cams that miss events, slow support and billing replies, and contracts with steep early termination fees. BBB lists 179 complaints in three years.

App Store ratings follow the same pattern: managers rate the Spotlight app 4.7 out of 5, while drivers rate the Reveal ELD Logbook app 1.6 out of 5, which matters if your drivers depend on it for hours of service.

How to avoid contract problems

Before you sign, get the term length, renewal terms and early termination fee in writing, and ask whether removing vehicles mid-term triggers a fee. Ask what happens to hardware if you cancel and whether you must return it. Put the renewal notice deadline on your calendar. If you are moving from another provider, overlap a few vehicles on both systems for a month so you can compare location accuracy and camera reliability before committing the whole fleet.

Who should look elsewhere

Very small fleets can’t buy Verizon Connect at all below 5 units, and many will pay less with a published-price, no-contract tracker. Businesses that need scheduling, dispatch and invoicing in the same product should note that Verizon Connect is moving that work to partners. And if you want to try before you commit, providers with money-back guarantees, such as OneStep GPS, carry less risk.

Still deciding?Visit siteCompare all

Alternatives to Verizon Connect

  • OneStep GPS BestGuide rating: 4.5 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner.

    Published price of $13.95 a month, no contract and a 100-day money-back guarantee, so a small fleet can test before committing.

    Read review
  • Linxup BestGuide rating: 4.6 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner.

    Posts per-vehicle prices for GPS, dash cams and ELD with a no-contract option, so you can budget without a sales call.

    Read review
  • Samsara BestGuide rating: 4.6 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner.Read review

    The main large-fleet rivals for AI dash cams and safety programs; get quotes from both to bargain against Verizon Connect.

    Visit site
  • Your vehicles' built-in telematics or phone location sharing

    For two or three vehicles you only need to locate, a carmaker's connected app or free phone sharing may be enough, though you lose fleet reports and ELD compliance.

See all fleet and vehicle tracking companies, ranked

Next steps

This review Verizon Connect Visit site
Alternative Motive Visit site
Alternative Samsara Visit site

Verizon Connect reviews

Written by readers, read by our moderators, never edited by the company.

No reader reviews yet. If you have used Verizon Connect, yours will be the first.

Write a review
How do I know I can trust these reviews about Verizon Connect?
  • Every reviewer confirms an email address before a review can publish.
  • Our moderators read every review before it publishes.
  • Companies can respond publicly but can never edit, hide or remove a review.
  • Paying BestGuide never changes the reader rating or which reviews publish.

Read the review guidelines

Frequently asked questions

How much does Verizon Connect cost?

Verizon Connect does not publish prices. You get a quote based on the number of vehicles and assets, the modules you add, hardware and contract length. Get the per-unit monthly fee, any hardware or install charges and the termination terms in writing.

Is Verizon Connect legitimate and safe to use?

Yes. It is Verizon's fleet management business, with an A+ BBB rating and accreditation, public apps and a large customer base. Read reviews about contracts and support before you sign.

What is the minimum number of vehicles for Verizon Connect?

Its quote form says Verizon Connect requires at least 5 tracking units. They can be any mix of vehicle trackers and asset trackers.

Does Verizon Connect require a contract?

Verizon Connect sells through quotes and service orders, and its support pages refer to contracted service. Reviews frequently mention multi-year terms and early termination fees, so confirm the term and exit costs before you sign.

Is Verizon Connect Work being discontinued?

Yes. Verizon Connect's help center says Work's active service ends December 31, 2026, with read-only data access until March 31, 2027. Reveal fleet tracking is not affected.

What is Verizon Connect Reveal?

Reveal is Verizon Connect's main fleet tracking platform: a live map, trip history, driver behavior, maintenance, fuel and compliance reports, with add-ons for dash cams and asset tracking.

Does Verizon Connect have dash cams?

Yes. It offers road-facing, driver-facing and dual-facing AI dash cams that work with Reveal. Ask whether camera pricing and contract terms are separate from your GPS units.

What is Verizon Connect's BBB rating?

A+. BBB lists Verizon Connect in Rolling Meadows, Illinois as an accredited business with 179 complaints in the last three years.

What do Verizon Connect reviews say?

Trustpilot averages 3.4 out of 5 from 911 reviews, with most either five star or one star. Praise centers on account managers; complaints focus on tracking accuracy, camera reliability, support delays and contracts.

What are cheaper alternatives to Verizon Connect?

OneStep GPS lists tracking at $13.95 per vehicle a month with no contract and a 100-day money-back guarantee. Linxup lists $25 per vehicle a month with a no-contract option.

Sources (11)

Facts on this page come from company websites, government agencies and regulators, checked on the dates shown. Editorial standards

  1. Verizon Connect: Homepage and product pages (accessed October 12, 2026)
  2. Verizon Connect: GPS fleet tracking for small business (quote form with 5-unit minimum) (accessed October 12, 2026)
  3. Verizon Connect Work help center: Key dates and transition timeline (as indexed by search; page blocks automated access) (accessed October 12, 2026)
  4. BBB: Verizon Connect profile (accessed October 12, 2026)
  5. Trustpilot: Verizon Connect reviews (accessed October 12, 2026)
  6. Apple App Store: Verizon Connect Inc. apps (Spotlight, Reveal ELD Logbook, Reveal Driver) (accessed October 12, 2026)
  7. Verizon Connect: Support (accessed October 12, 2026)
  8. Linxup: Pricing (accessed October 12, 2026)
  9. OneStep GPS: Pricing (accessed October 12, 2026)
  10. Samsara: Pricing and plans (accessed October 12, 2026)
  11. Orange County Business Journal: Verizon bundles telematics, launches Verizon Connect (2018) (accessed October 12, 2026)
How we make money

BestGuide is free to use. Some companies we review pay us when you visit their site or contact them through us. Compensation may influence which companies we feature and their order. It doesn't change what our reviews say. Advertising disclosure

Visit site