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Azuga Review

Azuga, a Bridgestone company, sells plug-in fleet GPS tracking at $25 to $35 per vehicle a month, with driver scores and rewards in every plan and an AI dashcam add-on.

Azuga BestGuide rating
4.5/5 BestGuide rating: 4.5 out of 5. Set by our editors from reputation, services, transparency, customer satisfaction and scale. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner.

Best for: Small and midsize service fleets that want posted pricing and a built-in way to reward safe drivers.

On this page15 sections
  1. Ratings and complaints
  2. Azuga vs. competitors
  3. Pricing
  4. Step by step
  5. Azuga legitimacy and licensing
  6. Azuga pricing explained
  7. What you get with Azuga
  8. Introduction
  9. How Azuga Works
  10. Stand Out Features
  11. Azuga complaints and how to avoid problems
  12. Who should skip Azuga
  13. What customers say
  14. Alternatives
  15. FAQ
Our verdict

Azuga posts its prices: $25, $30 or $35 per vehicle a month, with faster location updates and more tools at each tier and a $41.99 a month SafetyCam AI add-on. It is a legitimate fleet telematics company based in Fremont, California, established in 2012, now a Bridgestone company and BBB accredited with an A+ rating. Driver scoring with automated rewards is the feature that sets it apart. It does not post contract length, hardware cost or a refund window, and its driver app rates 3.7 out of 5 on the App Store, so get the contract terms in writing before you sign.

Your options

  • Azuga This review Small and midsize service fleets that want posted pricing and a built-in way to reward safe drivers.
  • Motive Alternative Trucking and mixed fleets that need a registered ELD, AI dash cams and fuel tax reporting in one well rated app and are comfortable signing a multi-year contract.
Company
Azuga, Inc., Fremont, California; established July 13, 2012; now "Azuga, a Bridgestone Company"2
Plans
BasicFleet $25, SafeFleet $30, CompleteFleet $35 per vehicle per month, as listed October 20261
Location updates
Every 2 minutes on BasicFleet, every 1 minute on SafeFleet, every 30 seconds on CompleteFleet1
Dashcam
SafetyCam AI dual-facing HD camera add-on at $41.99 per month; Azuga also advertises the camera from $49.99 a month1
Hardware
OBD plug-in tracker that Azuga says installs in about 20 seconds; hardware price not published1
Contract and refunds
Not published on the pricing page1
Support
Unlimited phone, email and web support on every plan1

Azuga ratings and complaint records

  • BBB A+ Azuga, Inc., Fremont, CA; accredited since July 25, 2025; 18 complaints in the last 3 years; 13 customer reviews View source
  • Trustpilot 4.5 out of 5 366 reviews; 70% five star and 20% one star; claimed since January 2019 View source
  • App Store 3.7 out of 5 Azuga FleetMobile app, 1,144 ratings; the separate Azuga ELD app rates 2.7 from 134 ratings View source

Pros

  • Posted per-vehicle prices for all three plans
  • Driver scores and an automated driver rewards program on every plan
  • Location updates as often as every 30 seconds on CompleteFleet
  • Unlimited phone, email and web support included
  • Owned by Bridgestone and BBB accredited with an A+

Cons

  • Contract length, hardware cost and cancellation terms not published
  • BasicFleet updates location only every 2 minutes
  • Dashcam add-on more than doubles the BasicFleet price
  • FleetMobile app rates 3.7 and the ELD app 2.7 on the App Store
  • Trustpilot reviews include billing complaints after cancellation

Best for: Small and midsize service fleets that want posted pricing and a built-in way to reward safe drivers.

Skip it if: You need month-to-month terms you can see before talking to sales, or a highly rated ELD for hours-of-service compliance.

Azuga vs. competitors

Azuga compared with competitors
CompanyMonthly price per vehicleHardwareContractRefund or trialNext step
Azuga $25 to $35; dashcam add-on $41.99Not publishedNot publishedNot published Visit site
Linxup $25$69 no contract, $29 on 2 years, $0 on 3 yearsNone, 2 or 3 yearsNot published Read review
Force Fleet Tracking $10 to $44Tracker $59; dashcam $199None30-day money-back guarantee Visit site
Fleetr $13.99; $24 with dashcam$0 OBD; $30 dashcam setupNone for OBD; 2 years for dashcamNot published Visit site
Samsara Quote onlyNot publishedNot publishedNot published Visit site

Fleet and vehicle tracking companies we reviewed

  1. Azuga This review BestGuide rating: 4.5 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Small and midsize service fleets that want posted pricing and a built-in way to reward safe drivers.
  2. Motive BestGuide rating: 4.6 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Trucking and mixed fleets that need a registered ELD, AI dash cams and fuel tax reporting in one well rated app and are comfortable signing a multi-year contract.
  3. Samsara BestGuide rating: 4.6 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Midsize and large fleets that want tracking, AI dash cams, compliance, maintenance and equipment data on one platform with many integrations.
  4. Verizon Connect BestGuide rating: 4.4 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Fleets of 5 to several hundred vehicles that want GPS, dash cams and compliance from one large vendor and are comfortable negotiating a contract.
  5. GPS Insight BestGuide rating: 4.5 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Small and midsize fleets in construction, utilities, government or field service that want tracking, cameras, ELD and dispatch from one vendor with hands-on onboarding.
  6. Spireon BestGuide rating: 4.1 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Car dealers, buy-here-pay-here lenders and trailer fleets that want an established tracking platform with a national installer network.
  7. Force Fleet Tracking This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.5 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Owner-run service businesses with a few to about 30 vans or trucks that want GPS tracking and dashcams month to month.
  8. Linxup This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.6 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Small service and contractor fleets that want simple plug-in GPS tracking and dash cams with prices posted up front.
See all fleet and vehicle tracking companies, ranked

Azuga pricing at a glance

Azuga GPS fleet tracking plans, as listed October 20261

Plan Per vehicle per month Location updates What it adds
BasicFleet $25 Every 2 minutes GPS tracking, alerts, driver scores and rewards, reports, geofences, diagnostics, scheduled maintenance, accident detection, TrackMe
SafeFleet $30 Every 1 minute BasicFleet plus trip tags, fuel card integration, API integration and occupant recognition
CompleteFleet $35 Every 30 seconds SafeFleet plus custom reports and a quarterly fleet review with a Customer Success Manager
SafetyCam AI add-on $41.99 Not applicable Dual-facing HD AI dashcam, works with Azuga FleetMobile

Azuga doesn't publish hardware costs, contract length, cancellation terms or a trial on its pricing page. Ask for these in writing.

Azuga, step by step

  1. Request a quote or demo

    Choose a plan on Azuga's pricing page or contact sales; fleets of 100 or more vehicles go through enterprise sales.

  2. Get the contract terms

    Ask for the term length, hardware cost, early termination fees and how to cancel, since Azuga doesn't post them.

  3. Plug in the trackers

    The tracker plugs into each vehicle's OBD port; Azuga says installation takes about 20 seconds.

  4. Set alerts and driver scoring

    Turn on speeding and hard braking alerts, geofences and driver scores. Azuga can run the driver rewards program for you.

  5. Add dashcams if needed

    SafetyCam AI adds video of the road and cab for $41.99 per vehicle a month.

Azuga legitimacy and licensing

Yes. Azuga, Inc. is a Telematics. Technology that sends vehicle location, speed and engine data from the vehicle to software over a cellular network. Compare fleet and vehicle tracking companies company at 42840 Christy St. in Fremont, California, established in July 2012 according to the BBB. Its site now reads “Azuga, a Bridgestone Company.” The BBB rates it A+ and lists it as accredited since July 25, 2025, with 18 complaints in three years. Trustpilot shows 4.5 out of 5 from 366 reviews, though 20% of them are one star.

Azuga sells to businesses, so consumer protections that cover personal purchases may not apply. Read the service agreement before you sign, and keep copies of any cancellation request.

Azuga pricing explained

Azuga lists three plans per vehicle per month: BasicFleet at $25, SafeFleet at $30 and CompleteFleet at $35. The main differences are how often the tracker reports location (every 2 minutes, 1 minute or 30 seconds) and the extra tools. SafeFleet adds fuel card and API integration, trip tags and occupant recognition; CompleteFleet adds custom reports and a quarterly fleet review. The SafetyCam AI dashcam is a $41.99 a month add-on.

What the page leaves out matters: hardware cost, contract length, early termination fees and any trial. A 10-vehicle fleet on SafeFleet pays $300 a month before hardware and taxes, or $719.90 with dashcams on every vehicle.

Checked the fees?Visit siteCompare all

What you get with Azuga

Every plan includes GPS tracking, speeding and hard braking alerts, geofences, scheduled reports, live diagnostic trouble codes, maintenance scheduling, accident detection and TrackMe links that show customers where a driver is. Supported vehicles also report seatbelt use, fuel level and odometer readings. Azuga’s driver rewards program scores drivers and can identify top performers, deliver rewards and handle redemptions for you. Azuga also offers an ELD. Electronic logging device, the system that records a commercial driver's hours of service. Compare fleet and vehicle tracking companies app and SafetyIQ for fleets that use more than one telematics provider.

Introduction

Managing a fleet of vehicles today means dealing with safety, fuel costs, driver behavior and real-time visibility. If you are exploring a telematics or vehicle tracking solution, the company Azuga deserves a close look.

In this review we dive into how Azuga works, its pricing, features (including dash cams, GPS tracking and mobile apps) and what its customer experience looks like. We base our conclusions on official documentation, independent reviews and genuine user feedback to deliver a clear, balanced picture.

How Azuga Works

Azuga supplies both hardware and software to manage fleets, track vehicles and monitor driver performance. Here is a step-by-step view of how it typically functions:

1. Installation: Vehicles are fitted with a GPS tracker or telematics device. Additional accessories may include a dash cam (Azuga DashCam) or asset tags.
2. Login & access: Admins gain access via portals like Azuga Login, Azuga Fleet Login or Azuga GPS Login. Drivers may use the Azuga App or Azuga Fleet Mobile App to review assignments or trips.
3. Data collection and cloud sync: Vehicle movement, engine diagnostics, idling, harsh braking and driver behavior are captured, sent to the cloud (Azuga Cloud) and available via dashboard.
4. Monitoring & alerts: Managers receive alerts for deviations, speeding, excessive idling or safety incidents. Mobile apps and web dashboards allow real-time visibility and intervention.
5. Reporting & improvement: Azuga’s software provides analytics on fuel consumption, driver behavior, vehicle health and helps fleets plan routes, schedule maintenance and enforce safety programs.

Stand Out Features

– Real-Time GPS Tracking & Telematics: Visibility on vehicle location, trip history, idle time and asset movement.
– Driver Safety & Dash Cam Integration: Includes driver-score systems, dash cams (Azuga DashCam), and coaching features to improve driver behaviour.
– Fuel & Asset Management: Tracking of fuel consumption, idle time and asset location beyond vehicles.
– Mobile Apps & Portals: Azuga Driver Login, Azuga Customer Login and Azuga Fleet Mobile app provide access for drivers and managers.
– Scalable & Flexible Platform: Suitable for fleets of varying sizes, with cloud infrastructure and telematics hardware built-in.

What customers say about Azuga

Recurring themes across the review sites and complaint records listed above, not individual quotes.

Common praise

  • Helpful, knowledgeable account representatives
  • Quick support responses during onboarding
  • Easy-to-use web platform
  • Driver scoring that encourages safer driving

Common complaints

  • Billing problems, including charges after cancellation
  • GPS data gaps and false alerts
  • Fixes promised by support that didn't arrive
  • Low ratings for the mobile and ELD apps

Azuga complaints and how to avoid problems

Recurring complaints on Trustpilot are billing problems, including charges after cancellation, GPS data gaps and false alerts, and support promises that weren’t kept. The BBB lists 18 complaints in three years. Praise centers on account representatives and onboarding help.

  • Get the contract term, renewal rules and cancellation steps in writing before installing hardware.
  • Ask whether you must return devices when you cancel, and get a return label and receipt.
  • Test location accuracy and alerts on a few vehicles before rolling out fleet-wide.
  • Tell drivers what is tracked, and check your state’s rules on monitoring employees.

Who should skip Azuga

Skip it if you want a no-contract plan you can confirm before you call sales; Force and Linxup post their contract terms and hardware costs. Trucking fleets that need an ELD for hours of service should compare Motive or Samsara, given the Azuga ELD app’s 2.7 App Store rating. Fleets of one or two vehicles may find a $10 to $14 tracker enough.

Still deciding?Visit siteCompare all

Alternatives to Azuga

  • Force Fleet Tracking BestGuide rating: 4.5 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner.Read review

    Lowest entry price, no contract and a 30-day money-back guarantee for small fleets.

  • Linxup BestGuide rating: 4.6 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner.

    Same $25 starting price with posted hardware costs for no-contract, 2-year and 3-year terms.

  • Samsara BestGuide rating: 4.6 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner.Read review

    Better for large or regulated fleets that need ELDs, equipment tracking and many integrations.

  • Your vehicles' built-in telematics

    Many newer work vehicles include factory telematics, which may cover basic location and diagnostics without new hardware.

See all fleet and vehicle tracking companies, ranked

Next steps

This review Azuga Visit site
Alternative Motive Visit site
Alternative Samsara Visit site

Azuga reviews

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Frequently asked questions

How much does Azuga cost?

$25 per vehicle a month for BasicFleet, $30 for SafeFleet and $35 for CompleteFleet, with SafetyCam AI as a $41.99 a month add-on, as listed October 2026. Hardware costs and contract terms are not published.

Is Azuga a good company?

It is a legitimate Bridgestone-owned company with a BBB A+ rating and a 4.5 Trustpilot score. Reviews praise its account reps, while complaints focus on billing and data accuracy.

Who owns Azuga?

Bridgestone. Azuga's site describes itself as "Azuga, a Bridgestone Company."

Does Azuga require a contract?

Azuga's pricing page doesn't say. Ask for the term length, renewal rules and early termination fees in writing before you sign.

How often does Azuga update location?

Every 2 minutes on BasicFleet, every minute on SafeFleet and every 30 seconds on CompleteFleet.

How do you install an Azuga tracker?

It plugs into the vehicle's OBD port. Azuga says installation takes about 20 seconds.

Does Azuga have a dashcam?

Yes. SafetyCam AI is a dual-facing HD camera sold as a $41.99 a month add-on and used with the Azuga FleetMobile app.

What is Azuga driver rewards?

A program built into every plan that scores drivers on habits like speeding and hard braking. Azuga says it can pick top drivers, deliver rewards and verify redemptions for you.

Does Azuga have an ELD?

Azuga offers an ELD app, which rates 2.7 out of 5 on the App Store from 134 ratings. Check FMCSA's registered ELD list for any device you plan to use.

Where is Azuga located?

Fremont, California, according to its BBB profile.

Sources (11)

Facts on this page come from company websites, government agencies and regulators, checked on the dates shown. Editorial standards

  1. Azuga: GPS fleet tracking pricing (accessed October 12, 2026)
  2. BBB: Azuga, Inc. (accessed October 12, 2026)
  3. Azuga: About us (accessed October 12, 2026)
  4. Trustpilot: Azuga reviews (accessed October 12, 2026)
  5. Apple App Store: Azuga FleetMobile (accessed October 12, 2026)
  6. Apple App Store: Azuga ELD (accessed October 12, 2026)
  7. Linxup: Fleet tracking and dash cam pricing (accessed October 11, 2026)
  8. Force by Mojio: Pricing (accessed October 11, 2026)
  9. Fleetr: Pricing (accessed October 11, 2026)
  10. Samsara: Pricing (accessed October 11, 2026)
  11. FMCSA: Electronic Logging Devices (accessed October 12, 2026)
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