On this page13 sections
Elehear Inc. is based in Shenzhen, China, with a U.S. sales and support team in Chicago, and its devices are registered with the FDA in the OTC hearing aid category. It is a legitimate seller of over-the-counter hearing aids for adults with perceived mild to moderate hearing loss. As listed October 2026, a pair costs $299 (Delight), $399 (Beyond), $599 (Beyond Pro) or $799 (Beyond 2 Pro), with a 45-day return window and a 1-year limited warranty. The tradeoffs are a short warranty with no loss or damage cover, app-dependent setup, and a minority of reviews reporting Bluetooth trouble and units failing within months.
Your options
-
Elehear This review Adults with mild to moderate hearing loss who want streaming and app control for under $800 a pair and are comfortable setting things up on a phone.
-
Jabra Enhance This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. Alternative Adults with mild to moderate hearing loss who are comfortable with a smartphone app and want audiologist help without clinic visits.
- Prices per pair
- Delight $299, Beyond $399, Beyond Pro $599, Beyond 2 Pro $799 (elehear.com, October 2026)1
- Who it's for
- Adults 18 and older with mild to moderate hearing loss; no prescription needed2
- FDA status
- Registered and listed with the FDA as over-the-counter air-conduction hearing aids (product code QUG); no 510(k) clearance found under Elehear's name5
- Trial and returns
- 45 days; undamaged products get a full refund, and each model can be returned only once per customer3
- Warranty
- 1-year limited warranty on manufacturing defects; loss, theft, water and accidental damage not covered4
- Battery
- Up to 20 hours per charge without streaming (14 to 15 hours with average Bluetooth use) on the Beyond series; case holds about 4 extra charges2
- Company
- Elehear Inc., research and production in Shenzhen, China; sales and support in Chicago2
- Support
- (888) 669-1099 or [email protected], Monday to Friday, 9 a.m. to 6 p.m. Eastern2
Pros
- $299 to $799 a pair, well below most prescription aids
- Bluetooth streaming, app control and 22 tinnitus sounds
- 45-day trial with free return shipping for quality issues
- Option to have an audiologist adjust settings remotely
- HSA and FSA eligible
Cons
- Warranty is only 1 year and excludes loss and damage
- Each model can be returned only once, and accessories can't be returned
- App required for setup
- Not for severe or profound loss, or for anyone under 18
- Phone support only on weekdays
Best for: Adults with mild to moderate hearing loss who want streaming and app control for under $800 a pair and are comfortable setting things up on a phone.
Skip it if: You want in-person fitting, multi-year warranty or loss cover, or you have severe hearing loss.
Elehear vs. competitors
| Company | Price per pair | Fitting and support | Trial | Warranty | Next step |
|---|---|---|---|---|---|
| Elehear | $299 to $799 | App hearing check; paid ElePro Plus audiology option | 45 days | 1 year | Visit site |
| Jabra Enhance | $1,195 to $1,995 | 3 years of remote audiology care | 100 days | 3 years, plus loss and damage ($195 deductible) | Visit site |
| Audien | $98 to $689 | No fitting; phone support | 45 days, consultation required to return | 1 year | Read review |
Hearing aids companies we reviewed
-
Elehear This review BestGuide rating: 4.1 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Adults with mild to moderate hearing loss who want streaming and app control for under $800 a pair and are comfortable setting things up on a phone. -
Jabra Enhance This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.8 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Adults with mild to moderate hearing loss who are comfortable with a smartphone app and want audiologist help without clinic visits. -
Audicus This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.5 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Adults with perceived mild to moderate hearing loss who want hearing aids programmed to a hearing test and remote audiologist support without clinic prices. -
Ceretone Hearing Aids This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.6 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Adults with mild to moderate hearing loss who want the lowest-cost Ceretone option for TV and one-on-one conversation. -
HearingLife BestGuide rating: 4.5 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Adults who want a full in-person hearing evaluation, professional fitting and ongoing adjustments, and who value having a local clinic for repairs. -
AudioNova This company pays BestGuide when you connect with it through our site. Verified partners are scored on our partner verification program and can be listed first. Payment never changes what we report about fees, terms or complaints. BestGuide rating: 4.2 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Adults with moderate or more complex hearing loss who want an in-person exam, a professional fitting and ongoing adjustments. -
Audien BestGuide rating: 3.9 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Adults with perceived mild to moderate hearing loss who want a low-cost, ready-to-wear OTC hearing aid and are comfortable without a professional fitting.
Elehear pricing at a glance
Elehear hearing aids, price per pair, as listed October 20261
| Model | Style | Price | Battery per charge |
|---|---|---|---|
| Delight | In the ear, earbud style | $299 ($331 with dry box) | Not published on the FAQ |
| Beyond | Behind the ear (receiver in canal) | $399 ($431 with dry box) | Up to 20 hours |
| Beyond Pro | Behind the ear (receiver in canal) | $599 ($631 with dry box) | Up to 20 hours |
| Beyond 2 Pro | Behind the ear (receiver in canal) | $799 | Up to 20 hours |
Battery hours are Elehear's figures without Bluetooth streaming. Optional extras: ElePro Plus remote audiology package $99 (listed down from $149), Beyond 1-year protection plan $179, single replacement Beyond aid $192 and Beyond Pro aid $292. Free shipping; HSA and FSA cards accepted.
Elehear, step by step
Check that OTC fits you
OTC hearing aids are for adults with perceived mild to moderate loss. Ear pain, drainage, sudden loss or loss in one ear are reasons to see a doctor first.
Order online
Buy from elehear.com or an authorized retailer; returns and warranty only cover authorized channels. Orders ship within about 2 business days.
Set up with the app
The Elehear app (iOS 14 or later, Android 6 or later) is required for first setup and runs a hearing check to tune the aids.
Get remote help if needed
Elehear's ElePro feature lets you send a hearing test to an audiologist for custom settings; ElePro Plus is a paid add-on.
Return within 45 days if it doesn't work
Apply for a return on the website and ship the aids within 7 days of approval. Refunds post 5 to 7 business days after the warehouse receives them.
Elehear legitimacy and licensing
Yes. Elehear Inc. is registered with the FDA as a device maker in Shenzhen, China, and lists its hearing aids under the FDA’s over-the-counter wireless hearing aid category. The company says it runs research and production in Shenzhen and sales and support from Chicago. It sells on its own site with a published 45-day return policy and a 1-year warranty.
One point to read carefully: Elehear says its aids are FDA registered. That is not the same as FDA approved or cleared. Most OTC air-conduction hearing aids don’t need FDA clearance, and we found no 510(k) clearance under Elehear’s name. Be wary of any seller that calls an OTC hearing aid. An FDA-regulated hearing aid adults 18 and older with perceived mild to moderate hearing loss can buy without an exam, prescription or professional fitting. Compare hearing aids companies FDA approved.
Elehear models and prices
As listed in October 2026, Elehear sells four models, priced per pair: Delight ($299), an in-the-ear earbud style; Beyond ($399); Beyond Pro ($599); and the newer Beyond 2 Pro ($799). The Beyond models sit behind the ear with a receiver in the canal and get up to 20 hours per charge without streaming, or 14 to 15 hours with typical Bluetooth use. All have rechargeable cases, Bluetooth streaming, app control and tinnitus masking sounds.
Extras add up: a dry box adds about $32, the ElePro Plus remote audiology package is $99, a 1-year protection plan for Beyond is $179, and replacing a single lost Beyond Pro aid costs $292.
How Elehear works
You order online without a prescription, then pair the aids with the Elehear app, which runs a short hearing check and sets the aids to your results. You can switch environments, set noise reduction across seven levels and adjust volume in the app. Through ElePro, you can send a hearing test to an audiologist who sends back custom settings. The app needs iOS 14 or Android 6 or later.
What customers say about Elehear
Recurring themes across the review sites and complaint records listed above, not individual quotes.
Common praise
- Clear speech for the price
- Comfortable fit and easy setup, including a clear user manual
- Bluetooth streaming and tinnitus sounds at a low price
- Helpful support staff for setup questions
Common complaints
- Bluetooth drops and app limitations
- Feedback, whistling or units failing within a few months
- Slow refunds on returns
- The behind-the-ear unit can feel bulky with glasses
Elehear return policy and warranty
The return policy says undamaged products can be fully refunded within 45 days of purchase (the FAQ says 45 days from delivery, so use the earlier date to be safe). You must include the case, cables and accessories, and each model can be returned only once per customer. Elehear pays round-trip shipping for quality issues during the trial; after that you pay. Accessories, ElePro Plus and items from unauthorized sellers can’t be refunded.
The 1-year limited warranty starts on the ship date and covers defects such as charging, sound or software failures. It excludes accidental damage, water, loss and theft, and claims must be filed within 45 days of finding the problem.
Elehear complaints and what customers report
Most reviews are positive: Trustpilot shows 4.5 out of 5 across 98 reviews, with 8% one star. The complaints that repeat are Bluetooth drops, whistling or feedback, units failing within a few months, and slow refunds. Elehear has replied to only about 20% of negative Trustpilot reviews. We found no BBB profile, no FDA adverse event reports under the Elehear brand, and no state attorney general action naming Elehear.
To protect yourself, test the aids hard in the first few weeks, in restaurants, on calls and with the TV, so any problem shows up inside the 45-day window, and keep all packaging.
When to see a hearing professional instead
OTC aids are not meant for severe loss, children or sudden changes. See a doctor or audiologist if you have sudden or rapidly worsening hearing loss, loss or ringing in one ear only, ear pain, drainage or dizziness. If an OTC aid still leaves you straining in conversation after a few weeks, a professional fitting may serve you better.
Alternatives to Elehear
-
Costs about twice as much but includes 3 years of audiology care, a 100-day trial and loss and damage cover.
-
Audien
Cheaper if you want a basic aid and don't need app tuning or streaming.
-
AirPods Pro 3 hearing aid feature
At $249, an option if you already use an iPhone and your loss is mild.
-
A hearing test with an audiologist
If you aren't sure how much hearing you've lost, a test tells you whether OTC aids are enough before you spend anything.
Next steps
Elehear reviews
Written by readers, read by our moderators, never edited by the company.
No reader reviews yet. If you have used Elehear, yours will be the first.
Write a reviewHow do I know I can trust these reviews about Elehear?
- Every reviewer confirms an email address before a review can publish.
- Our moderators read every review before it publishes.
- Companies can respond publicly but can never edit, hide or remove a review.
- Paying BestGuide never changes the reader rating or which reviews publish.
Frequently asked questions
How much do Elehear hearing aids cost?
As listed October 2026, a pair costs $299 for Delight, $399 for Beyond, $599 for Beyond Pro and $799 for Beyond 2 Pro. Shipping is free, and HSA and FSA cards are accepted.
Are Elehear hearing aids FDA approved?
No. They are FDA registered and listed as over-the-counter hearing aids, which most OTC air-conduction aids can be sold under without FDA clearance. We found no 510(k) clearance under Elehear's name.
Where is Elehear made?
Elehear says its research and production are in Shenzhen, China, and its U.S. sales and support team is in Chicago.
What is Elehear's return policy?
You get 45 days to return undamaged aids with all accessories for a full refund, once per model. Elehear pays return shipping for quality issues in that window, and refunds post 5 to 7 business days after the item arrives.
What does the Elehear warranty cover?
A 1-year limited warranty covers manufacturing defects like charging, sound or software failures. Loss, theft, water and accidental damage are not covered; a separate 1-year protection plan for Beyond costs $179.
How long does the battery last?
Elehear lists up to 20 hours per charge on the Beyond models without streaming, and 14 to 15 hours with average Bluetooth use. The case holds about four extra charges.
What is the difference between Elehear Beyond and Beyond Pro?
Both are behind-the-ear rechargeable aids with Bluetooth and app control. Beyond Pro ($599) uses Elehear's VOCCLEAR 2.0 speech processing, while Beyond ($399) is the lower-priced version; the newest Beyond 2 Pro ($799) adds VOCCLEAR 3.0 and an IP67 rating.
Do Elehear hearing aids work for tinnitus?
They include 22 masking sounds you can play through the aids. That can help some people, but tinnitus that is new, one sided or getting worse should be checked by a doctor.
Does insurance cover Elehear?
Elehear doesn't bill insurance directly but provides an invoice you can submit for reimbursement. Coverage depends on your plan.
Are Elehear hearing aids good for severe hearing loss?
No. Elehear says they are designed for adults with mild to moderate hearing loss. Severe or profound loss needs a prescription aid fitted by a professional.
Sources (9)
Facts on this page come from company websites, government agencies and regulators, checked on the dates shown. Editorial standards
- Elehear: Shop hearing aids and accessories (product prices) (accessed October 12, 2026)
- Elehear: FAQ (accessed October 12, 2026)
- Elehear: Return and exchange policy (accessed October 12, 2026)
- Elehear: Warranty policy (accessed October 12, 2026)
- FDA: Establishment registration and device listing (openFDA), Elehear Inc. (accessed October 12, 2026)
- FDA: OTC hearing aids, what you should know (accessed October 12, 2026)
- Trustpilot: ELEHEAR reviews (accessed October 12, 2026)
- Apple App Store: ELEHEAR app (accessed October 12, 2026)
- NCOA: Elehear hearing aids review (accessed October 12, 2026)
BestGuide is free to use. Some companies we review pay us when you visit their site or contact them through us. Compensation may influence which companies we feature and their order. It doesn't change what our reviews say. Advertising disclosure