Skip to content
Some companies pay us when you click their button. Paying partners are labeled and can be listed first. Some companies pay us. Partners are labeled. Advertiser disclosure

Geotab Review

Geotab is a fleet telematics platform sold through resellers, connecting about 6 million vehicles. New customers now get the GO Plan; Base, Pro and ProPlus are legacy plans.

Geotab BestGuide rating
4.2/5 BestGuide rating: 4.2 out of 5. Set by our editors from reputation, services, transparency, customer satisfaction and scale. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner.

Best for: Midsize to large fleets, including mixed and EV fleets, that want deep vehicle data and the freedom to add integrations.

On this page13 sections
  1. Ratings and complaints
  2. Geotab vs. competitors
  3. Pricing
  4. Step by step
  5. Geotab legitimacy and licensing
  6. Geotab pricing and plans
  7. How Geotab works
  8. Geotab and Verizon Connect
  9. Complaints and how to avoid problems
  10. Who should skip Geotab
  11. What customers say
  12. Alternatives
  13. FAQ
Our verdict

Geotab suits fleets that want engine data, EV tools and a large add-on marketplace. It is a legitimate and very large telematics company: founded in 2000 in Oakville, Canada, it says it connects about 6 million vehicles for more than 100,000 customers, including the US federal government, and holds FedRAMP and FIPS 140-3 security credentials. The tradeoff is buying: Geotab doesn't publish prices and sells through more than 700 partners, so your price, contract and support depend on the reseller. The older Base, Regulatory, Pro and ProPlus plans are no longer offered to new customers; you'll be quoted the GO Plan.

Your options

  • Motive Alternative Trucking and mixed fleets that need a registered ELD, AI dash cams and fuel tax reporting in one well rated app and are comfortable signing a multi-year contract.
  • Samsara Alternative Midsize and large fleets that want tracking, AI dash cams, compliance, maintenance and equipment data on one platform with many integrations.
Company
Geotab Inc., founded in 2000 by Neil Cawse in Oakville, Ontario; privately held; more than 2,700 employees1
Size
About 6 million connected vehicles and assets and more than 100,000 customers, per Geotab1
Plans
GO Plan (former ProPlus features plus Active Tracking, EV data, Wi-Fi and Public Works) and Base/GO Core; Regulatory, Pro and ProPlus are legacy plans2
Price
Not published; quoted by Geotab resellers1
Device warranty
Limited lifetime device warranty on current and legacy plans, per the End User Agreement2
Security
ISO/IEC 27001:2022, SOC 2, FIPS 140-3 and FedRAMP authorizations1
Support
24/7 phone support; Geotab says the average wait is 26 seconds or less3

Geotab ratings and complaint records

  • Trustpilot 3.6 out of 5 24 reviews; 63% five star and 25% one star; profile claimed October 2025 View source
  • App Store 4.1 out of 5 Geotab Drive driver app, 1,512 ratings; the MyGeotab manager app rates 2.1 from 45 ratings View source
  • BBB Not rated Geotab USA, Las Vegas; not accredited; no complaints or reviews in the last 3 years View source

Pros

  • Large, established company with government security credentials
  • Detailed engine, fuel and EV data
  • Large Marketplace of add-on apps and integrations
  • Limited lifetime device warranty
  • 24/7 phone support

Cons

  • No published prices
  • Contract, price and support depend on your reseller
  • MyGeotab mobile app rates 2.1 on the App Store
  • Dashboard can feel complex for small fleets
  • Few public reviews to judge service quality

Best for: Midsize to large fleets, including mixed and EV fleets, that want deep vehicle data and the freedom to add integrations.

Skip it if: You run a few vehicles and want simple tracking with posted prices and month-to-month terms.

Geotab vs. competitors

Geotab compared with competitors
CompanyPublished pricingDriver app (App Store)BBBTrustpilotNext step
Geotab No, quote from resellersGeotab Drive 4.1 (1,512 ratings)Not rated (Geotab USA)3.6 out of 5 (24 reviews)
Samsara No, quote onlySamsara Driver 4.8 (about 50,000 ratings)A+, accredited, 91 complaints in 3 years3.4 out of 5 (548 reviews) Visit site
Motive No, quote onlyMotive Driver 4.4 (about 11,600 ratings)C, not accredited, 195 complaints in 3 years1.8 out of 5 (2,411 reviews) Visit site
Verizon Connect No, quote only; 5 unit minimumReveal ELD Logbook 1.6 (447 ratings)A+, accredited, 179 complaints in 3 years3.4 out of 5 (911 reviews) Visit site

Fleet and vehicle tracking companies we reviewed

  1. Geotab This review BestGuide rating: 4.2 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Midsize to large fleets, including mixed and EV fleets, that want deep vehicle data and the freedom to add integrations.
  2. Motive BestGuide rating: 4.6 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Trucking and mixed fleets that need a registered ELD, AI dash cams and fuel tax reporting in one well rated app and are comfortable signing a multi-year contract.
  3. Samsara BestGuide rating: 4.6 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Midsize and large fleets that want tracking, AI dash cams, compliance, maintenance and equipment data on one platform with many integrations.
  4. Azuga BestGuide rating: 4.5 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Small and midsize service fleets that want posted pricing and a built-in way to reward safe drivers.
  5. Verizon Connect BestGuide rating: 4.4 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Fleets of 5 to several hundred vehicles that want GPS, dash cams and compliance from one large vendor and are comfortable negotiating a contract.
  6. GPS Insight BestGuide rating: 4.5 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Small and midsize fleets in construction, utilities, government or field service that want tracking, cameras, ELD and dispatch from one vendor with hands-on onboarding.
  7. Spireon BestGuide rating: 4.1 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner. Best for: Car dealers, buy-here-pay-here lenders and trailer fleets that want an established tracking platform with a national installer network.
See all fleet and vehicle tracking companies, ranked

Geotab pricing at a glance

Geotab rate plans, as listed October 20262

Plan Status What it includes Price
GO Plan Current Former ProPlus features plus Active Tracking, EV data, Wi-Fi support and Public Works features Quote from a reseller
Base / GO Core Current GPS location, VIN, driver ID, basic IOX support and harsh braking detection Quote from a reseller
Regulatory Legacy Base plus hours of service, IFTA and temperature monitoring No longer available
Pro Legacy Regulatory plus engine and accelerometer data No longer available
ProPlus Legacy Pro plus Active Tracking and premium services No longer available

Geotab does not publish prices. Wi-Fi hotspot on the GO Plan costs an extra monthly fee and is available in the US and Canada only. Ask your reseller for hardware cost, installation, term length and cancellation terms in writing.

Geotab, step by step

  1. Pick a reseller

    Request pricing on Geotab's site or contact an authorized partner. Get two or three quotes, since resellers set price and support.

  2. Get the terms in writing

    Ask for per-vehicle monthly cost, hardware cost, installation, contract length, auto renewal and cancellation rules.

  3. Install the GO device

    The GO device plugs into the vehicle's diagnostic port; heavy trucks and older vehicles may need a harness or adapter.

  4. Set up MyGeotab

    Configure maps, rules, driver scorecards and maintenance alerts, and add Marketplace apps such as cameras or fuel cards.

  5. Review and renew

    Track the renewal date in your reseller contract and give notice in the required window if you plan to switch.

Geotab legitimacy and licensing

Yes. Geotab was founded in 2000 by Neil Cawse in Oakville, Ontario, and says it now has more than 2,700 employees, 700 partners and more than 100,000 customers, including the US federal government. It lists ISO/IEC 27001:2022, SOC 2, FIPS 140-3 and FedRAMP authorizations, and says it was the first Telematics. Technology that sends vehicle location, speed and engine data from the vehicle to software over a cellular network. Compare fleet and vehicle tracking companies company to get FIPS 140-3 validation for the cryptographic module in its GO device.

Geotab’s US entity has no BBB rating because the BBB has too little information, and only 24 people have reviewed it on Trustpilot. Because most customers buy through resellers, check the reseller’s reviews too.

Geotab pricing and plans

Geotab doesn’t post prices. You request a quote and a reseller sets the monthly fee, hardware cost and contract. New customers are now offered the GO Plan, which bundles the former ProPlus features with Active Tracking, EV data, Wi-Fi support and Public Works features. A Base (GO Core) plan covers GPS location, VIN, driver ID and harsh braking. The Regulatory, Pro and ProPlus plans are legacy plans that are no longer available.

Wi-Fi hotspot costs extra and works in the US and Canada only. Get at least two reseller quotes and compare the full cost over the contract term, not just the monthly fee.

Alternative: MotiveVisit siteCompare all

How Geotab works

A Geotab GO device plugs into each vehicle’s diagnostic port and sends location, engine fault codes, fuel use and driving data such as harsh braking to the MyGeotab web platform. Drivers use the Geotab Drive app, and fleet managers can add cameras, fuel cards, routing and other tools from the Geotab Marketplace. Geotab also sells a Geotab Fleet Card for fuel purchases.

What customers say about Geotab

Recurring themes across the review sites and complaint records listed above, not individual quotes.

Common praise

  • Smooth installs and migrations from other systems
  • Responsive account managers
  • Detailed engine and driver data

Common complaints

  • Rushed migrations with little training
  • Slow or confusing web dashboard
  • Support that is hard to reach after the sale
  • Low ratings for the MyGeotab mobile app

Geotab and Verizon Connect

On October 1, 2025, Geotab bought the commercial operations of Verizon Connect’s telematics business in Australia, the UK, Ireland, Italy, France, Portugal, Poland, the Netherlands and Germany. The deal did not include Verizon Connect’s US business. Former Verizon Connect customers in those countries are being moved to Geotab, and some Trustpilot reviews describe rushed migrations.

Complaints and how to avoid problems

Public reviews are few, but the complaints repeat: little training during switches, a dashboard that loads slowly or is hard to customize, and support that fades after the sale. To protect yourself:

  • Ask the reseller who provides support and how to reach them after hours.
  • Get the renewal and cancellation terms in writing before you sign.
  • Ask for training for your managers and a trial on a few vehicles.
  • Confirm what happens to hardware if you cancel.

Who should skip Geotab

If you track one to a few vehicles and only need location, Geotab may be more system than you need, and you’ll still have to go through a reseller for a quote. Fleets that want one vendor for hardware, software and support may prefer Samsara or Motive.

Alternative: MotiveVisit siteCompare all

Alternatives to Geotab

  • Samsara BestGuide rating: 4.6 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner.Read review

    One company handles hardware, software and support, with a highly rated driver app.

  • Motive BestGuide rating: 4.6 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner.Read review

    Trucking fleets that want ELD, AI dash cams and a fuel card from one vendor.

  • Azuga BestGuide rating: 4.5 out of 5. Set by our editorial team from published factors such as cost, credentials, reputation, customer experience, services and guarantees. Verified partners are scored on our partner verification program and can be listed first; they are always labeled BestGuide Partner.Read review

    Small and midsize fleets that want posted per-vehicle prices from $25 a month.

  • Your vehicles' built-in telematics

    Many newer work vehicles include factory telematics that may cover location and diagnostics without new hardware.

See all fleet and vehicle tracking companies, ranked

Next steps

Alternative Motive Visit site
Alternative Samsara Visit site
Alternative Azuga Visit site

Geotab reviews

Written by readers, read by our moderators, never edited by the company.

No reader reviews yet. If you have used Geotab, yours will be the first.

Write a review
How do I know I can trust these reviews about Geotab?
  • Every reviewer confirms an email address before a review can publish.
  • Our moderators read every review before it publishes.
  • Companies can respond publicly but can never edit, hide or remove a review.
  • Paying BestGuide never changes the reader rating or which reviews publish.

Read the review guidelines

Frequently asked questions

How much does Geotab cost per month?

Geotab doesn't publish prices. Resellers quote a per-vehicle monthly fee plus hardware and installation, so get several quotes and compare the total over the contract.

Is Geotab trustworthy?

Yes. Geotab was founded in 2000, says it connects about 6 million vehicles for more than 100,000 customers, and holds FedRAMP and FIPS 140-3 credentials.

Can I still get the Geotab ProPlus plan?

No. Regulatory, Pro and ProPlus are legacy plans. New customers get the GO Plan, which includes the former ProPlus features plus Active Tracking, EV data and Wi-Fi support.

Can I buy Geotab directly?

You request pricing on Geotab's site, but most fleets buy through one of Geotab's 700-plus partners, who set the price and often handle support.

Does Geotab track driver behavior?

Yes. GO devices record events such as harsh braking, and MyGeotab builds driver safety reports and scorecards.

Does Geotab read engine fault codes?

Yes. The GO device reads diagnostic trouble codes and other engine data from the vehicle's computer.

Does Geotab have a warranty?

Geotab says all current and legacy plans include a limited lifetime device warranty, with conditions in the End User Agreement.

Did Geotab buy Verizon Connect?

Geotab bought Verizon Connect's commercial telematics operations in Europe and Australia in October 2025. Verizon Connect's US business was not part of the deal.

Where is Geotab based?

Oakville, Ontario, Canada, where Neil Cawse founded it in 2000.

Is the Geotab Drive app any good?

Geotab Drive rates 4.1 out of 5 from 1,512 App Store ratings. The separate MyGeotab manager app rates 2.1 from 45 ratings.

Sources (8)

Facts on this page come from company websites, government agencies and regulators, checked on the dates shown. Editorial standards

  1. Geotab: About Geotab (accessed October 12, 2026)
  2. Geotab Support: Rate plans (accessed October 12, 2026)
  3. Geotab: Home page and support (accessed October 12, 2026)
  4. Geotab: Press release on Verizon Connect commercial operations (October 1, 2025) (accessed October 12, 2026)
  5. Trustpilot: Geotab reviews (accessed October 12, 2026)
  6. App Store: Geotab Drive (accessed October 12, 2026)
  7. App Store: MyGeotab Fleet Management (accessed October 12, 2026)
  8. BBB: Geotab USA (accessed October 12, 2026)
How we make money

BestGuide is free to use. Some companies we review pay us when you visit their site or contact them through us. Compensation may influence which companies we feature and their order. It doesn't change what our reviews say. Advertising disclosure